Less Annoying CRM vs. Salesmate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Less Annoying CRM
Score 8.7 out of 10
N/A
Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
$15
per month per user
Salesmate
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …
$15
per user monthly (20% off for annual subscriptions)
Pricing
Less Annoying CRMSalesmate
Editions & Modules
Always
$15
per month per user
Starter
$15
per user monthly (20% off for annual subscriptions)
Growth
$30
per user monthly (20% off for annual subscriptions)
Boost
$50
per user monthly (20% off for annual subscriptions)
Enterprise
Custom
Offerings
Pricing Offerings
Less Annoying CRMSalesmate
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
More Pricing Information
Community Pulse
Less Annoying CRMSalesmate
Top Pros
Top Cons
Features
Less Annoying CRMSalesmate
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Less Annoying CRM
8.3
42 Ratings
8% above category average
Salesmate
8.0
43 Ratings
4% above category average
Customer data management / contact management9.941 Ratings9.942 Ratings
Workflow management9.834 Ratings8.142 Ratings
Territory management7.618 Ratings9.09 Ratings
Opportunity management8.232 Ratings7.338 Ratings
Integration with email client (e.g., Outlook or Gmail)8.236 Ratings7.843 Ratings
Contract management7.517 Ratings7.126 Ratings
Quote & order management6.213 Ratings6.224 Ratings
Interaction tracking9.928 Ratings9.037 Ratings
Channel / partner relationship management7.115 Ratings7.628 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Less Annoying CRM
9.5
35 Ratings
24% above category average
Salesmate
8.1
18 Ratings
8% above category average
Case management9.030 Ratings7.816 Ratings
Help desk management9.932 Ratings00 Ratings
Call center management00 Ratings8.517 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Less Annoying CRM
7.6
26 Ratings
1% above category average
Salesmate
7.2
42 Ratings
5% below category average
Lead management8.525 Ratings7.241 Ratings
Email marketing6.815 Ratings7.140 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Less Annoying CRM
9.9
34 Ratings
27% above category average
Salesmate
8.8
40 Ratings
15% above category average
Task management9.933 Ratings9.240 Ratings
Reporting9.924 Ratings8.536 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Less Annoying CRM
7.8
24 Ratings
3% above category average
Salesmate
8.5
41 Ratings
11% above category average
Forecasting7.212 Ratings8.530 Ratings
Pipeline visualization8.121 Ratings8.541 Ratings
Customizable reports8.118 Ratings8.535 Ratings
Customization
Comparison of Customization features of Product A and Product B
Less Annoying CRM
8.5
35 Ratings
12% above category average
Salesmate
7.4
43 Ratings
2% below category average
Custom fields9.935 Ratings7.842 Ratings
Scripting environment6.96 Ratings6.920 Ratings
API for custom integration8.64 Ratings7.627 Ratings
Custom objects00 Ratings7.131 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Less Annoying CRM
4.7
4 Ratings
41% below category average
Salesmate
7.2
35 Ratings
1% above category average
Marketing automation4.74 Ratings7.235 Ratings
Platform
Comparison of Platform features of Product A and Product B
Less Annoying CRM
9.9
23 Ratings
27% above category average
Salesmate
7.8
40 Ratings
4% above category average
Mobile access9.923 Ratings7.840 Ratings
Security
Comparison of Security features of Product A and Product B
Less Annoying CRM
10.0
24 Ratings
18% above category average
Salesmate
8.5
39 Ratings
2% above category average
Role-based user permissions10.024 Ratings8.537 Ratings
Single sign-on capability00 Ratings8.533 Ratings
Best Alternatives
Less Annoying CRMSalesmate
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
FollowUp CRM
FollowUp CRM
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Less Annoying CRMSalesmate
Likelihood to Recommend
9.9
(42 ratings)
9.9
(43 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.1
(2 ratings)
Usability
9.1
(28 ratings)
9.9
(42 ratings)
Support Rating
9.2
(29 ratings)
3.7
(42 ratings)
Implementation Rating
9.1
(1 ratings)
9.1
(1 ratings)
User Testimonials
Less Annoying CRMSalesmate
Likelihood to Recommend
Less Annoying CRM
I already mentioned some specific scenarios in the earlier parts of my review. I'd say that my best experience has been Customer Service. When I was first using Less Annoying CRM and had NEVER BEFORE used any sort of CRM, I was intimidated. Surprisingly, the company had a customer service phone number as well as a way to email them. I contacted them for help initially. They were quick to respond, and were willing to set up appointments to walk me through the setup process. But it was SO EASY! They have been available, friendly, and helpful, every time. They also have a video series that is super-helpful when you're first learning how to use the CRM.
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Rapidops, Inc.
Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
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Pros
Less Annoying CRM
  • Simple, intuitive usage
  • Daily agenda emails
  • Ease of moving calendar / action items around, closing out
  • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
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Rapidops, Inc.
  • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
  • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
  • Integration with other apps is good; I use QuickBooks and DocuSign.
  • Customer service is very good.
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Cons
Less Annoying CRM
  • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
  • I really don't have anything else to add. LACRM is perfect for us.
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Rapidops, Inc.
  • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
  • The dashboard button is pointless if it still makes you choose between legacy or classic.
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Likelihood to Renew
Less Annoying CRM
Excellent product which meets my needs of a complex industry
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Rapidops, Inc.
Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
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Usability
Less Annoying CRM
In a nutshell, lesson on CRM is everything I didn’t even realize that I wanted. The website is so smooth and intuitive, using it in my mobile browser is unbelievably easy and efficient, and the fact that it’s so remarkably easy to use and the website loads so incredibly fast, that for those things alone deserves a 10. Everything else it does is just a bonus. I highly recommend Less Annoying CRM.
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Rapidops, Inc.
It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
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Support Rating
Less Annoying CRM
I happen to be a blind person that uses a screen reader to access software on my computer. Anytime I have had an issue with the Less Annoying CRM software, I have always had a person from customer service either walk me through my issue or send my concerns to their developers that resolve my issues in a timely manner. I highly recommend this software based off of the customer service alone.
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Rapidops, Inc.
The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
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Implementation Rating
Less Annoying CRM
After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
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Rapidops, Inc.
No - All very straightforward and simple.
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Alternatives Considered
Less Annoying CRM
HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
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Rapidops, Inc.
Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
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Return on Investment
Less Annoying CRM
  • Not just storage of information, but utilizing that information to build stronger relationships with clients
  • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
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Rapidops, Inc.
  • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
  • It does a whole load of outreach for me. It's seamless.
  • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
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ScreenShots

Less Annoying CRM Screenshots

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.

Salesmate Screenshots

Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.