What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
340 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

ON24

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
340 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

LiveWebinar

  • If you need your own branded meetings, webinar solution.
  • If you need many features to tweak the system/
  • If you need up to 1000 participants in a meeting, this would be a good platform to have.
  • Quickly start a meeting with no hassle, no installations, just share a link via email or chat.
  • Customers can join on mobile devices.
  • Less appropriate if you have participants who need to call in and you don't have that particular plan.
Dani S | TrustRadius Reviewer

ON24

ON24 is great for webcasts where there are participants that might be hard of hearing. The seamlessness of the closed captions/event monitoring is very helpful in ensuring that our presentations are accessible to everyone. ON24 is also great for presentations where audience members need to have the resources connected to the presentation on hand during the presentation. The widgets really help the webcasts come to life and I'm excited to see what upgrades ON24 has in store concerning new widget capabilities.
Gabriel Smith | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

LiveWebinar
6.5
ON24
8.1
Dashboards
LiveWebinar
6.5
ON24
8.0
Data exportability
LiveWebinar
ON24
8.1

Performance & Compatibility of Online Events Software

LiveWebinar
7.5
ON24
7.9
High quality audio
LiveWebinar
8.0
ON24
7.9
Mobile support
LiveWebinar
7.0
ON24
7.6

Online Meetings / Events

LiveWebinar
8.5
ON24
7.1
Calendar integration
LiveWebinar
9.0
ON24
8.1
Record meetings / events
LiveWebinar
7.0
ON24
8.9
Slideshows
LiveWebinar
9.0
ON24
8.6
Event registration
LiveWebinar
9.0
ON24
8.2

Online Events Collaboration

LiveWebinar
7.8
ON24
7.7
Audience polling
LiveWebinar
9.0
ON24
7.9
Q&A
LiveWebinar
6.6
ON24
8.2

Online Events Security

LiveWebinar
9.0
ON24
7.8
Participant roles & permissions
LiveWebinar
9.0
ON24
7.4
Confidential attendee list
LiveWebinar
9.0
ON24
8.0

Online Events Marketing

LiveWebinar
9.0
ON24
8.0
Branding options
LiveWebinar
9.0
ON24
8.5
Integration to Marketing Automation
LiveWebinar
9.0
ON24
7.5

Pros

LiveWebinar

  • LiveWebinar makes it easy to share video clips and offer explanations simultaneously.
  • LiveWebinar allows the host to turn off the chat function so individuals are not distracted during the teaching.
  • LiveWebinar offers the ability to switch between teacher visuals, videos and power points, just as if doing 'in person.'
Lynn DeLaurentis | TrustRadius Reviewer

ON24

  • The Simulive webinar format is a game changer for our company. The majority of our KOLs have very hectic work schedules with seeing patients and Simu-live allows us to pre-record webinars at any time convenient for our speakers and then broadcast the recording at a later date as if it were a live presentation.
  • The engagement hub allows our previously recorded webinars to retain their initial value and makes it easy for both future and returning webinar subscribers to watch all of our content in one central location.
  • All of our webinar registrants are synced in our Salesforce CRM in unique campaigns for easy tracking and ROI reporting.
Robert Cipolletti | TrustRadius Reviewer

Cons

LiveWebinar

  • Call-in feature for meeting participants should be a standard feature. With my plan, I cannot access this.
  • Account assistant login is cumbersome.
  • Paintbrushes for whiteboard/presentation annotations could be improved and should include stamps (checkmarks, red big arrow, etc.).
Dani S | TrustRadius Reviewer

ON24

  • video size is really really small. I know it's all related to bandwidth, but slightly bigger would be great.
  • the technical support folks, those in the chat section, sometimes seem to struggle with English. Communication is sometimes a challenge. They are friendly and work hard, but the chat experience is often frustrating.
james loewen | TrustRadius Reviewer

Likelihood to Renew

LiveWebinar

No score
No answers yet
No answers on this topic

ON24

ON24 8.5
Based on 23 answers
We have been with 0n24 for almost 5 years, every time we had an issues they have helped us find a solution. I still have not seen another option on the market that can deliver the type of experience I can craft with On24. We have no reason to switch
Tyler Hershberger | TrustRadius Reviewer

Usability

LiveWebinar

No score
No answers yet
No answers on this topic

ON24

ON24 7.9
Based on 15 answers
For the most part, I feel On24 usability is extremely easy. Having the 3-hour training with an expert is very helpful, but I feel confident I could navigate the console and figure out how things work - although it might take me longer than 3 hours to do. I should probably add: The training is broken up into 3 separate training's so you aren't sitting on a phone call with an On24 person for 3 hours straight. If you are unsure how your webinar will go, On24 offers Moderator assistance and will have an On24 technician on the live webinar with you. We used this a few times and it has definitely calmed our nerves. I did not give a "10" because as previously mentioned, there are still a few kinks to work out with the product.
Erika Tomatore | TrustRadius Reviewer

Reliability and Availability

LiveWebinar

No score
No answers yet
No answers on this topic

ON24

ON24 8.5
Based on 223 answers
We have had a few hundred company changes it feels like, just in the last month, let alone year. With these changes came some unforeseen turnover, leaving us without a employee who knew how to operate ON24. Can't even think how many times myself or another associate would call in, and no matter how small or big the question, we always were helped in a fast and easy way.
Bryson Craven | TrustRadius Reviewer

Support Rating

LiveWebinar

No score
No answers yet
No answers on this topic

ON24

ON24 8.8
Based on 28 answers
I've contacted On24 about 10 times over the 4 years we've been working with them with mostly minor issues and I've called their emergency support number 1 time when a speakers audio was acting up.Every time I get a response the same day (or immediately with the call) and my problems are taken care of right away.The support requests appear to go to someone who has the power to help me every time and they know what they are doing and what they are talking about. They definitely care about my success and want to ensure everything goes well.
Miles Szkoda | TrustRadius Reviewer

Online Training

LiveWebinar

No score
No answers yet
No answers on this topic

ON24

ON24 9.1
Based on 1 answer
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
Joshua Chelmo | TrustRadius Reviewer

Implementation Rating

LiveWebinar

No score
No answers yet
No answers on this topic

ON24

ON24 5.8
Based on 12 answers
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
Erika Tomatore | TrustRadius Reviewer

Alternatives Considered

LiveWebinar

LiveWebinar doesn't require participants to download software and can easily run from computers or mobile devices. Webex and Adobe Connect also have challenges with staying connected, these are probably equal and may be somewhat related to the internet service more than the program, or the browser being used. LiveWebinar was easy to set up and start using.
Lynn DeLaurentis | TrustRadius Reviewer

ON24

FeaturesOn24ReadyTalkGoToWebcastWebcast SolutionZoom
ConnectivityGoodGoodGoodSome audio problems for panelists when dialing in to pre-call
TechnologyCan join via webDownload-based Can join via webDownload-based
Waiting Room (what attendees see before the webinar begins)YNTechnically early arrivals are able to see the pre-calYBranded & can add resourcesN
Ability to upload PPTXYY(upload a PPTX not screenshare)Y(upload a PPTX not screenshare)N (must screenshare & also not compatible with Google Slides)
Marketo IntegrationYNative Marketo IntegrationYNative Marketo Integration. Marketo uses ReadyTalk for their webinars.YOK integration via Marketo WebhookYOK integration via Marketo Webhook
Branded user interface YNCan add our logoN
Ability for speakers to see slide notesYNNN
Practice webinar right before event easabilityYNYY
Rich data and analyticsStrong YesAbility to score leads based on webinar engagementNMehAbility to see more than just registrant data but not adjust MQL scoringN
On-Demand recordingYCan cut and edit webinars into snackable videosegments for ongoing promotionYAbility to also cut video in consoleYAbility to also cut video in consoleY
On-Demand video hosting & reportingY (On24 immediately shifts the live webinar page to the On-Demand version and then provides reporting)YY(GoToWebcast immediately shifts the live webinar page to the On-Demand version and then provides reporting)N
Polls & Poll reportingYYYN
Seamless transition of controls to panelistsYYYN
Chat among speakersYYYY (but difficult)
Q&A assignment to speakersYNNN
Dial inAttendees: Phone or Computer AudioPanelists: Free Bridge conferencingAttendees: Phone or Computer AudioPanelists: Free Bridge conferencingAttendees: Phone or Computer Audio Only but would need an account with OneVoice for dial-inPanelists: Free Bridge conferencingAttendees/Panelists: Phone or Computer Audio
Attendee & Panelist MaxAttendees: 1,000Panelists: 10Attendees: 3,000Panelists: UnlimitedAttendees: 1,000Panelists: Tier 1: 20Tier 2: 20Attendees: 1,000Panelists: 10
Jennifer Koniuk | TrustRadius Reviewer

Return on Investment

LiveWebinar

  • With the lifetime plan, we paid off this investment in 3-5 months vs. having a subscription-based solution. After that, the application is "free."
  • We spent quite some time researching and testing all the features before we could make a decision.
  • Positive effect on client relationships, as we don't have any additional cost to arrange another meeting.
Dani S | TrustRadius Reviewer

ON24

  • We have continued to build relationships with our current clients and gain trust by providing them with free educational presentations on topics relevant to their business.
  • We have been able to generate more information to our members by presenting on some of the other services that we have, and through that, being able to expand our client base through osmosis.
  • We have been able to record more internal employee training and also been able to broadcast that material to our remote employees.
Kevin Schillinger | TrustRadius Reviewer

Screenshots

Pricing Details

LiveWebinar

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$14,99*

* per account

ON24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Add comparison