LogicMonitor vs. LogRhythm NextGen SIEM Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogicMonitor
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.N/A
LogRhythm NextGen SIEM Platform
Score 7.2 out of 10
N/A
The LogRhythm NextGen SIEM Platform, from LogRhythm in Boulder, Colorado, is security information and event management (SIEM) software which includes SOAR functionality via SmartResponse Automation Plugins (a RespondX feature), the DetectX security analytics module, and AnalytiX as a log management solution that centralizes log data, enriches it with contextual details and applies a consistent schema across all data types.N/A
Pricing
LogicMonitorLogRhythm NextGen SIEM Platform
Editions & Modules
Enterprise
Contact sales team
Website Monitoring
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
LogicMonitorLogRhythm NextGen SIEM Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
More Pricing Information
Community Pulse
LogicMonitorLogRhythm NextGen SIEM Platform
Top Pros
Top Cons
Features
LogicMonitorLogRhythm NextGen SIEM Platform
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
LogicMonitor
-
Ratings
LogRhythm NextGen SIEM Platform
7.4
20 Ratings
5% below category average
Centralized event and log data collection00 Ratings9.020 Ratings
Correlation00 Ratings8.120 Ratings
Event and log normalization/management00 Ratings8.020 Ratings
Deployment flexibility00 Ratings4.619 Ratings
Integration with Identity and Access Management Tools00 Ratings7.116 Ratings
Custom dashboards and workspaces00 Ratings7.520 Ratings
Host and network-based intrusion detection00 Ratings7.214 Ratings
Data integration/API management00 Ratings8.02 Ratings
Behavioral analytics and baselining00 Ratings8.12 Ratings
Rules-based and algorithmic detection thresholds00 Ratings7.22 Ratings
Response orchestration and automation00 Ratings7.12 Ratings
Reporting and compliance management00 Ratings7.03 Ratings
Incident indexing/searching00 Ratings7.12 Ratings
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LogicMonitorLogRhythm NextGen SIEM Platform
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User Ratings
LogicMonitorLogRhythm NextGen SIEM Platform
Likelihood to Recommend
8.3
(162 ratings)
7.5
(20 ratings)
Likelihood to Renew
6.2
(8 ratings)
9.0
(1 ratings)
Usability
8.3
(29 ratings)
8.0
(2 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(109 ratings)
8.2
(9 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
7.3
(1 ratings)
-
(0 ratings)
Implementation Rating
8.5
(12 ratings)
8.0
(1 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.3
(5 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Professional Services
7.5
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
LogicMonitorLogRhythm NextGen SIEM Platform
Likelihood to Recommend
LogicMonitor
The warnings are incredibly detailed. I think it would be incredibly helpful to have a record of what happens when an outage starts and when the status changes. Also the average customer who isn't overly concerned about the data's storage location will love LogicMonitor, but security-conscious clients may find it harder to adopt due to data not held locally.
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LogRhythm
LogRhythm is good for providing a comprehensive view of the environment. It gives a great outline of whatever is going on in our servers and systems regarding security malfunctions. The SIEM sends real-time notifications when there are some occurrences; like creating a new user and inappropriate login attempts. It also avails a good use case that meets our HIPAA compliance.
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Pros
LogicMonitor
  • LogicMonitor is very customizable. We can build whatever modules we need, because it uses standard protocols like HTTPS, SNMP and WMI to gather data and metrics.
  • We like that LogicMonitor is an agentless solution for our use case. Not all customers will allow an agent-based approach to 3rd party tools.
  • LogicMonitor has thousands of out of the box modules, which work on their own and also act as good baselines for the ones that we will end up customizing more. We are rarely starting at zero when we decide to do something new with LogicMonitor.
  • LogicMonitor has great documentation, and support has been helpful in the instances where we've needed them.
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LogRhythm
  • LogRhythm NextGen SIEM Platform has an alarm system that generates tickets based on the event and the way it has been configured in the LogRhythm console. Let's say we have a ticket for a malicious email attachment. The ticket will some information like the source of the log, the source IP, destination IP etc. It can be drilled down to obtain specific information like the recipient, source location, file attachment name, SHA hash of the file, source and destination port, time, mac address of the machine that downloaded it etc. This helps the analysts to go to the root of the cause and take actions easily without manually parsing them.
  • The second good thing about the LogRhythm NextGen SIEM Platform is that it is very easy to use with its well-structured interface. To use LogRhythm, an user barely require any technical skills. A little overview of IP, CIDR, hash, etc. is enough to get your hands on it. It requires no programming or coding skills, as everything is GUI based. It also provides a beautiful visualization dashboard. There is another beautiful feature that it provides for the classification of events, known as cases. Multiple users working on the same platform can create cases and add events to it. They also help to maintain future reference.
  • The third good feature is the search tool which is very powerful. For example, sometimes it is hard to find the users who downloaded a malware from the guest wireless of the institution and not the private network. The search tool helps us in searching the user by automatically correlating the MAC address from the current network logs and the previous logs as the MAC address is the same. It is highly scalable for parsing a large number of logs from various sources.
  • I particularly think this is one of the best software available for log parsing in an organization where non-technical users are working on incident response. This tool has a good amount of flexibility. However, it can only be configured with the LogRhythm NextGen SIEM Platform Console.
  • In terms of usability, as already mentioned, it is a very easy tool to use, with a GUI based interface.
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Cons
LogicMonitor
  • Because of the rapid change in technology, maintaining DataSources to the most current level can be time-consuming for staff.
  • The network discovery and mapping capabilities are not as robust when compared to other solutions
  • While it can back-up configuration files on devices, it does not have the ability to push or modify configuration files back to devices.
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LogRhythm
  • LogRhythm absolutely needs to provide back end support for threat intelligence lists. Performing a linear search on massive lists of IPs on incoming web traffic can bring the SIEM to its knees.
  • LogRhythm should drop its entire code base for implementing lists and simply turn them into hash tables to avoid the excessive cost associated with referencing lists in rules. I haven't seen the code, but the performance suggests O(n).
  • The reporting feature is the worst of all SIEMs, luckily reports are not my primary service offering. LogRhythm should definitely revamp its reporting to be more intuitive.
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Likelihood to Renew
LogicMonitor
This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
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LogRhythm
LogRhythm is focused on SIEM. That is their core business. Cost of operations, feature set and ease of use. The Log Rhythm support team is outstanding. Overall reliability is good. Reporting module needs some improvement and LR is promising that there will be significant improvements in future releases.
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Usability
LogicMonitor
Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
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LogRhythm
LogRhythm does a rather decent job of making the functionality advanced (allowing for advanced keyword & field searching, use of "AND" as well as "OR" statements in the search bar) while keeping it accessible (by not requiring a specific syntax to do quick searches). This combined with a user interface that has headings and labels that are intuitive is very helpful.
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Support Rating
LogicMonitor
The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
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LogRhythm
While LogRhythm support is generally quick to respond, the initial response is usually from a first line support engineer with general knowledge of the product. Any advanced or complex issues have always required the assistance of a higher tier of support, directly or indirectly. For a few occasions we actually used our PS hours to work on the issue.
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In-Person Training
LogicMonitor
Add good training
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LogRhythm
No answers on this topic
Online Training
LogicMonitor
The training is good but room to improve
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LogRhythm
No answers on this topic
Implementation Rating
LogicMonitor
We found the LogicMonitor documentation and online guides to be up to date and easy to follow. During our pre-sale proof of concept phase, we learned the basics of creating import CSV files and had the bulk of our devices added the first day. After the purchase, we used the professional services to get training on the entire system and help customizing everything to meet our needs. We also made use of the available certification online training courses for our power users to get them comfortable with the system.
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LogRhythm
  • Buy professional services.
  • Buy and implement the system if possible.
  • Remember that the end point log configuration may require other teams in your company to assist you in getting the desired logs from all resources.
  • Attend the end user and daily operations training after a period of usage so you are not overwhelmed with information on concepts not yet seen.
  • Don't be afraid to call for help during your first months of use.
  • Don't close any ticket until you are sure the expected results are verified.
  • Use the community forums to discuss issues with your peers.
  • Watch the training videos offered by L R University.
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Alternatives Considered
LogicMonitor
During the evaluation process we looked a number of other solutions, a detailed technically analysis was carried out to map functionlity, deployment and scalabilty across the solutions. The primary areas that LogicMonitor succeeded are around the simplicity of deployment, scalability and to a lesser extent cost. Of the alternative products, Datadog is a better solution if your focus is on APM. However it will be harder to manage in a scaling MSP environment.
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LogRhythm
LogRhythm was simpler to set up and configure as well as extract information from. It also was less intrusive in terms of how many appliances were needed to implement. We were up and running within 5 hours to start accepting log sources. We selected LogRhythm as well since support is based in the USA in Colorado.
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Contract Terms and Pricing Model
LogicMonitor
Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
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LogRhythm
No answers on this topic
Professional Services
LogicMonitor
Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
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LogRhythm
No answers on this topic
Return on Investment
LogicMonitor
  • definitely adds a good amount of cost to any account which is not easy to sell to SMBs
  • it does give a piece of mind knowing that everything is monitored and alerts will go out before users know something is not working
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LogRhythm
  • The ability to search through logs in a centralized location really helps us to provide RCA (Root Cause Analysis) to management for outages. This helps us to quickly identify the cause of outages and thus saves money due to reduced downtime.
  • Being able to configure the alarms to provide real-time notification (and responses) to security events helps to prevent potential loss due to compromises (such as a fraudulent wire transfer).
  • The initial investment in LogRhythm SIEM is somewhat expensive, however, the appliance is built to your specific needs so you won't have to constantly be upgrading the device as your company grows.
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ScreenShots

LogicMonitor Screenshots

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.