LogicMonitor vs. NetApp Cloud Insights

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogicMonitor
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.N/A
NetApp Cloud Insights
Score 9.3 out of 10
N/A
NetApp Cloud Insights is an infrastructure monitoring tool that gives users visibility into their complete infrastructure. With Cloud Insights, users can monitor, troubleshoot and optimize all resources including public clouds and private data centers.N/A
Pricing
LogicMonitorNetApp Cloud Insights
Editions & Modules
Enterprise
Contact sales team
Website Monitoring
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
LogicMonitorNetApp Cloud Insights
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
More Pricing Information
Community Pulse
LogicMonitorNetApp Cloud Insights
Considered Both Products
LogicMonitor

No answer on this topic

NetApp Cloud Insights
Chose NetApp Cloud Insights
It provides single tool architecture, great dashboard, flexibility to check various resources are great both on prem & cloud.
Chose NetApp Cloud Insights
I assumed that this was a new product on the market and gave it a try since it had good customer feedback. So far it has done the job and provides some really good features.
Top Pros
Top Cons
Best Alternatives
LogicMonitorNetApp Cloud Insights
Small Businesses
Pulseway
Pulseway
Score 8.9 out of 10
Auvik
Auvik
Score 8.4 out of 10
Medium-sized Companies
IBM Instana
IBM Instana
Score 9.0 out of 10
IBM Instana
IBM Instana
Score 9.0 out of 10
Enterprises
IBM Instana
IBM Instana
Score 9.0 out of 10
IBM Instana
IBM Instana
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LogicMonitorNetApp Cloud Insights
Likelihood to Recommend
8.3
(162 ratings)
8.2
(10 ratings)
Likelihood to Renew
6.2
(8 ratings)
-
(0 ratings)
Usability
8.3
(29 ratings)
8.2
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(109 ratings)
8.5
(10 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
7.3
(1 ratings)
-
(0 ratings)
Implementation Rating
8.5
(12 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.3
(5 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Professional Services
7.5
(4 ratings)
8.2
(1 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
LogicMonitorNetApp Cloud Insights
Likelihood to Recommend
LogicMonitor
The warnings are incredibly detailed. I think it would be incredibly helpful to have a record of what happens when an outage starts and when the status changes. Also the average customer who isn't overly concerned about the data's storage location will love LogicMonitor, but security-conscious clients may find it harder to adopt due to data not held locally.
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NetApp
For example, we had an application slowdown. It looked like the slowdown was storage. However, it was a malformed SQL query that no one realized was pulling data from the storage location that also housed the application. Cloud Insights saved us hours of downtime and frustration. Cloud Insights pinpointed which system was hogging resources. What makes Cloud Insights special is the way it looks at the data collected from the data sources. The insights it provides into the flow of data; sheds new light on how things work in your environment.
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Pros
LogicMonitor
  • LogicMonitor is very customizable. We can build whatever modules we need, because it uses standard protocols like HTTPS, SNMP and WMI to gather data and metrics.
  • We like that LogicMonitor is an agentless solution for our use case. Not all customers will allow an agent-based approach to 3rd party tools.
  • LogicMonitor has thousands of out of the box modules, which work on their own and also act as good baselines for the ones that we will end up customizing more. We are rarely starting at zero when we decide to do something new with LogicMonitor.
  • LogicMonitor has great documentation, and support has been helpful in the instances where we've needed them.
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NetApp
  • The visibility and usage optimization are the most valuable features.
  • Ease to use for basic functionality.
  • It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis.
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Cons
LogicMonitor
  • Because of the rapid change in technology, maintaining DataSources to the most current level can be time-consuming for staff.
  • The network discovery and mapping capabilities are not as robust when compared to other solutions
  • While it can back-up configuration files on devices, it does not have the ability to push or modify configuration files back to devices.
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NetApp
  • Need to add more cloud resources for optimization, as many are still not compatible
  • Data retention time is limited.
  • Premium subscription is costly.
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Likelihood to Renew
LogicMonitor
This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
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NetApp
No answers on this topic
Usability
LogicMonitor
Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
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NetApp
I have been extremely happy with its usability. You can take thins as they are out of the box and it is useful. You can carry it as far as you want to go and every step you take improves your ROI.
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Support Rating
LogicMonitor
The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
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NetApp
  1. It's very easy to contact the customer support service, and they seem to be very happy to help at any time.
  2. Timeliness of the support's response. Support is very active when responding to the customer's complaint or queries.
  3. Technical support always provided the solutions to the problems encountered.
  4. Overall customer support quality is good.
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In-Person Training
LogicMonitor
Add good training
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NetApp
No answers on this topic
Online Training
LogicMonitor
The training is good but room to improve
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NetApp
No answers on this topic
Implementation Rating
LogicMonitor
We found the LogicMonitor documentation and online guides to be up to date and easy to follow. During our pre-sale proof of concept phase, we learned the basics of creating import CSV files and had the bulk of our devices added the first day. After the purchase, we used the professional services to get training on the entire system and help customizing everything to meet our needs. We also made use of the available certification online training courses for our power users to get them comfortable with the system.
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NetApp
No answers on this topic
Alternatives Considered
LogicMonitor
During the evaluation process we looked a number of other solutions, a detailed technically analysis was carried out to map functionlity, deployment and scalabilty across the solutions. The primary areas that LogicMonitor succeeded are around the simplicity of deployment, scalability and to a lesser extent cost. Of the alternative products, Datadog is a better solution if your focus is on APM. However it will be harder to manage in a scaling MSP environment.
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NetApp
For a while, we were using Zabbix to monitor our Kubernetes applications and microservices on our infrastructure in more than one public cloud platform. Cloud Insights has much better visualized dashboards. In addition, despite such a large number of quality features, it's still priced competitively.
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Contract Terms and Pricing Model
LogicMonitor
Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
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NetApp
No answers on this topic
Professional Services
LogicMonitor
Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
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NetApp
Once you install the acquisition unit and start collecting data, you can immediately begin using it. It is very self-explanatory and helpful. I could have used Cloud Insights without working with the NetApp Cloud Insights support team. I am glad I engaged them though. They helped me carry Cloud Insights to a new level and it fast-tracked the process that would have taken me time to complete.
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Return on Investment
LogicMonitor
  • definitely adds a good amount of cost to any account which is not easy to sell to SMBs
  • it does give a piece of mind knowing that everything is monitored and alerts will go out before users know something is not working
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NetApp
  • Performance and security have improved
  • Cloud Secure lets you get real-time alerts on any security breach, like a ransomware attack or something similar
  • You can easily notice if something weird is happening on the cloud and later prevent that
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ScreenShots

LogicMonitor Screenshots

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.

NetApp Cloud Insights Screenshots

Screenshot of Screenshot of Screenshot of