TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogicMonitor

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A

    Red Hat OpenShift

    Score9.1 out of 10
    N/AOpenShift is Red Hat's Cloud Computing Platform as a Service (PaaS) offering. OpenShift is an application platform in the cloud where application developers and teams can build, test, deploy, and run their applications.

    $0.08

    per hour

    Pricing
    LogicMonitorRed Hat OpenShift
    Editions & Modules
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    LogicMonitorRed Hat OpenShift
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.—
    More Pricing Information
    Community Pulse
    LogicMonitorRed Hat OpenShift
    Considered Both Products
    LogicMonitor
    No answer on this topic
    Red Hat
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    90 Answers
    97%
    Would buy again
    315 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    83 Answers
    96%
    Delivers good value for the price
    268 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    90 Answers
    99%
    Happy with the feature set
    322 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    77 Answers
    97%
    Lived up to sales and marketing promises
    218 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    80 Answers
    90%
    Implementation went as expected
    255 Answers
    Features
    LogicMonitorRed Hat OpenShift
    Monitoring Tasks
    Comparison of Monitoring Tasks features of LogicMonitor and Red Hat OpenShift
    Feature
    LogicMonitor
    7.0
    1 Ratings
    18% below category average
    Red Hat OpenShift
    -
    Ratings
    Remote monitoring7.01 Ratings00 Ratings
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of LogicMonitor and Red Hat OpenShift
    Feature
    LogicMonitor
    -
    Ratings
    Red Hat OpenShift
    8.4
    324 Ratings
    8% above category average
    Ease of building user interfaces00 Ratings8.6275 Ratings
    Scalability00 Ratings9.3309 Ratings
    Platform management overhead00 Ratings8.3290 Ratings
    Workflow engine capability00 Ratings8.6262 Ratings
    Platform access control00 Ratings8.3291 Ratings
    Services-enabled integration00 Ratings8.5273 Ratings
    Development environment creation00 Ratings8.6283 Ratings
    Development environment replication00 Ratings8.3270 Ratings
    Issue monitoring and notification00 Ratings7.9284 Ratings
    Issue recovery00 Ratings8.1279 Ratings
    Upgrades and platform fixes00 Ratings8.5285 Ratings
    Best Alternatives
    LogicMonitorRed Hat OpenShift
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    IBM Cloud Foundry
    Score8.5 out of 10
    Medium-sized Companies
    Datadog
    Score8.8 out of 10
    IBM Cloud Private
    Score9.6 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    AWS Elastic Beanstalk
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogicMonitorRed Hat OpenShift
    Likelihood to Recommend
    8.9
    (181 ratings)
    9.1
    (339 ratings)
    Likelihood to Renew
    8.0
    (9 ratings)
    9.3
    (26 ratings)
    Usability
    7.3
    (31 ratings)
    8.5
    (10 ratings)
    Availability
    9.1
    (1 ratings)
    5.5
    (1 ratings)
    Performance
    9.1
    (1 ratings)
    9.0
    (125 ratings)
    Support Rating
    6.0
    (110 ratings)
    7.0
    (9 ratings)
    In-Person Training
    8.2
    (1 ratings)
    7.0
    (1 ratings)
    Online Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (26 ratings)
    7.0
    (3 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.4
    (5 ratings)
    8.0
    (3 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.6
    (4 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    LogicMonitorRed Hat OpenShift
    Likelihood to Recommend
    LogicMonitor
    For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.
    Incentivized
    Read full review
    Red Hat
    Red Hat OpenShift, despite its complexity and overhead, remains the most complete and enterprise-ready Kubernetes platform available. It excels in research projects like ours, where we need robust CI/CD, GPU scheduling, and tight integration with tools like Jupyter, OpenDataHub, and Quiskit. Its security, scalability, and operator ecosystem make it ideal for experimental and production-grade AI workloads. However, for simpler general hosting tasks—such as serving static websites or lightweight backend services—we find traditional VMs, Docker, or LXD more practical and resource-efficient. Red Hat OpenShift shines in complex, container-native workflows, but can be overkill for basic infrastructure needs.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    Red Hat
    • We had a few microservices that dealt with notifications and alerts. We used OpenShift to deploy these microservices, which handle and deliver notifications using publish-subscribe models.
    • We had to expose an API to consumers via MTLS, which was implemented using Server secret integration in OpenShift. We were then able to deploy the APIs on OpenShift with API security.
    • We integrated Splunk with OpenShift to view the logs of our applications and gain real-time insights into usage, as well as provide high availability.
    Incentivized
    Read full review
    Cons
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
    Read full review
    Red Hat
    • I wouldn't necessarily say there is look everyday technology transform. I can see a trend wherein Red Hat OpenShift is adopting all the new technology trends and helping their customers align with their priorities and the emerging technology trends. I wouldn't call out various scope for development every day. There is scope for development. It is all how the organizations adopt it and how they deliver it to their customers. I don't want to call out there is scope for development. It's happening. It is a never ending process.
    • At the moment, I don't have anything to call out. We are experiencing Red Hat OpenShift and we can see every day they're coming up with new features as and when they come up with new features, we want to experience it more and more. We are looking for opportunities wherein this can be leveraged to help our users and partners.
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    Red Hat
    This is the current strategy for the company, most of the products in the organisation are aligning to Openshift and various use cases it support. Also lot of applications are being developed for AI use case, openshift.AI provides opportunity to host and leverage the AI capabilities for these applications
    Incentivized
    Read full review
    Usability
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
    Read full review
    Red Hat
    As I said before, the obserability is one of the weakest point of OpenShift and that has a lot to do with usability. The Kibana console is not fully integrated with OpenShift console and you have to switch from tab to tab to use it. Same with Prometheus, Jaeger and Grafan, it's a "simple" integration but if you want to do complex queries or dashboards you have to go to the specific console
    Incentivized
    Read full review
    Reliability and Availability
    LogicMonitor
    No answers on this topic
    Red Hat
    Redhat openshift is generally reliable and available platform, it ensures high availability for most the situations. in fact the product where we put openshift in a box, we ensure that the availability is also happening at node and network level and also at storage level, so some of the factors that are outside of Openshift realm are also working in HA manner.
    Incentivized
    Read full review
    Performance
    LogicMonitor
    No answers on this topic
    Red Hat
    Overall, this platform is beneficial. The only downsides we have encountered have been with pods that occasionally hang. This results in resources being dedicated to dead or zombie pods. Over time, these wasted resources occasionally cause us issues, and we have had difficulty monitoring these pods. However, this issue does not overshadow the benefits we get from Openshift.
    Incentivized
    Read full review
    Support Rating
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    Red Hat
    Their customer support team is good and quick to respond. On a couple of occassions, they have helped us in solving some issues which we were finding a tad difficult to comprehend. On a rare occasion, the response was a bit slow but maybe it was because of the festival season. Overall a good experience on this front.
    Incentivized
    Read full review
    In-Person Training
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    Red Hat
    I was not involved in the in person training, so i
    can not answer this question, but the team in my org worked directly
    with Openshift and able to get the in person training done easily, i did not
    hear problem or complain in this space, so i hope things happen
    seamlessly without any issue.
    Incentivized
    Read full review
    Online Training
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    Red Hat
    We went thru the training material on RH webesite, i think its very descriptive and the handson lab sesssions are very useful. It would be good to create more short duration videos covering one single aspect of openshift, this wll keep the interest and also it breaks down the complexity to reasonable chunks.
    Incentivized
    Read full review
    Implementation Rating
    LogicMonitor
    The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.
    Incentivized
    Read full review
    Red Hat
    No answers on this topic
    Alternatives Considered
    LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.
    Incentivized
    Read full review
    Red Hat
    The Tanzu Platform seemed overly complicated, and the frequent changes to the portfolio as well as the messaging made us uneasy. We also decided it would not be wise to tie our application platform to a specific infrastructure provider, as Tanzu cannot be deployed on anything other than vSphere. SUSE Rancher seemed good overall, but ultimately felt closer to a DIY approach versus the comprehensive package that Red Hat OpenShift provides.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    Red Hat
    It's easy to understand what are being billed and what's included in each type of subscription. Same with the support (Std or Premium) you know exactly what to expect when you need to use it. The "core" unit approach on the subscription made really simple to scale and carry the workloads from one site to another.
    Incentivized
    Read full review
    Scalability
    LogicMonitor
    No answers on this topic
    Red Hat
    This is a great platform to deployment container applications designed for multiple use cases. Its reasonably scalable platform, that can host multiple instances of applications, which can seamlessly handle the node and pod failure, if they are configured properly. There should be some scalability best practices guide would be very useful
    Incentivized
    Read full review
    Professional Services
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
    Read full review
    Red Hat
    No answers on this topic
    Return on Investment
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
    Read full review
    Red Hat
    • That is a complicated question and one that's not easy for me to answer. There's a lot of factors that go into all of the stuff that we just don't have an easy way of measuring. And we realize that while we're implementing Red Hat OpenShift, we've tried to start measuring some of that stuff, but we don't have a baseline to go on. So it's hard to say. What I can tell you is general experience with the platform has been extremely positive from the development aspect. Teams have been very, very happy with the speed at which they're able to do stuff. They've been happy with that. The way it works in one environment is exactly the way it works in the next environment because we don't have configuration drift, that type of thing, and has had very positive impacts. But we didn't have a baseline to start with. So I can't talk about getting there faster or anything like that.
    Incentivized
    Read full review
    ScreenShots

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.