What users are saying about
32 Ratings
11 Ratings
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

LogicMonitor

Hands down the best tool I've used for monitoring server bare metal, switches, firewalls, access points, power equipment, and anything else you might hit with SNMP that's not an operating system. Getting at the data below the operating system and easily reporting/dash-boarding it is key. Giving client access to see the data is easy.The alert tuning is fairly easy and straight forward which lets you get to the data you really want relatively quickly.
Chad Lauterbach | TrustRadius Reviewer

Opsview Monitor

If you know Nagios or Nagios-like monitoring systems, OpsView will be really easy for you to learn and manage. Migrations process will be relatively easy. You're getting great U/I that will speed up adding new objects to the system and present data in a clear, organized way. In addition it's easy to create dedicated dashboards for your clients.
Anonymous | TrustRadius Reviewer

Pros

LogicMonitor

  • LogicMonitor does a great job of finding and configuring dynamic or virtual "things" - load balancer VIP's, hypervisor VM's etc... No more fuddling through MIBs to find OID's and make manual configuration updates to the monitoring solution.
  • The dashboards are extremely flexible and useful to create top level views to track utilization and performance.
  • Other monitoring is also extremely flexible and useful - for example we had a service that only exposed hundreds of stats through a web status page. LM helped us parse this data and display and track it over time.
Jason Emery | TrustRadius Reviewer

Opsview Monitor

  • Easily extensible. We write many of our own monitoring plugins for Opsview and use open source Nagios community plugins as well
  • Quick to deploy. Don't need to worry about all of the dependencies that you need to with something like Nagios
  • It just works. Most of the housekeeping tasks are completely automated
  • Nice visualizations and dashboards
Anonymous | TrustRadius Reviewer

Cons

LogicMonitor

  • Missing robust support for some fundamental things like SNMP traps.
  • Support team is going through some growing pains. The people and coverage is growing but product expertise and customer experience is degrading. I am sure they will fix this though.
  • They are in the middle of transitioning to a new UI. It looks better but is a lot harder to use for people that have been on the old UI for a long time. Probably just an issue with legacy customers.
Anonymous | TrustRadius Reviewer

Opsview Monitor

  • pricey
  • build in cloud monitoring packs need to be improved
  • smb version is missing some powerfull features
Anonymous | TrustRadius Reviewer

Likelihood to Renew

LogicMonitor

LogicMonitor 8.0
Based on 1 answer
The only reason we would leave logicmonitor would be price. Everything else has been really really good
Anonymous | TrustRadius Reviewer

Opsview Monitor

No score
No answers yet
No answers on this topic

Usability

LogicMonitor

LogicMonitor 9.0
Based on 2 answers
It's very good. One area for improvement is the ability to group large quantities of objects together more quickly or disable alerts for specific instances completely very quickly.Alert Tuning is one of the more complex, but entirely necessary parts of the product to use keeping me from rating usability a 10.
Chad Lauterbach | TrustRadius Reviewer

Opsview Monitor

No score
No answers yet
No answers on this topic

Support Rating

LogicMonitor

LogicMonitor 10.0
Based on 6 answers
LogicMonitor’s support is excellent. They are reachable both via chat and email whenever you need them. Oftentimes most issues can be resolved in a few minutes through chat. More than once I’ve been working with an engineer, gotten pulled away to deal with another issue and come back to see the engineer has resolved my issue while I was gone.
Philip Bubel | TrustRadius Reviewer

Opsview Monitor

No score
No answers yet
No answers on this topic

Implementation Rating

LogicMonitor

LogicMonitor 10.0
Based on 2 answers
Pretty straight forward. Not much to say except to speak to Logicmonitor about planning your collector sizes to begin with.
Anonymous | TrustRadius Reviewer

Opsview Monitor

No score
No answers yet
No answers on this topic

Alternatives Considered

LogicMonitor

Out of the box, both PRTG and WhatsUp Gold pale in comparison to what LogicMonitor can do with a simple deployment. Both PRTG and WhatsUp Gold require the loading of vendor SNMP MIBs, and can't talk via vendor APIs. Veeam ONE is a one-trick pony and only able to monitor your vCenter environment. I honestly find that LogicMonitor does a better job of alerting me to interesting events in my VM stack than Veeam ONE.
Kenny McGarrity | TrustRadius Reviewer

Opsview Monitor

Nagios and Zabbix - Opsview is much easier to setup and operate than both of them.SolarWinds Orion - Opsview is much more economical
Anonymous | TrustRadius Reviewer

Return on Investment

LogicMonitor

  • LogicMonitor allows us to view the status on infrastructure devices and fix issues before they impact the business, such as a disk nearing capacity.
  • In the event of a network impacting problem LogicMonitor gives us the ability to fix problems as soon as they happen so there is minimal downtime to the business.
Anonymous | TrustRadius Reviewer

Opsview Monitor

  • helps to discover and remediate infrastructure problems quickly
  • helps to present SLA diagrams for clients
  • speeds up deployment proces for new solutions
Anonymous | TrustRadius Reviewer

Screenshots

LogicMonitor

Pricing Details

LogicMonitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

LogicMonitor Editions & Modules

Edition
Starter$151
Pro$181
Enterprise$231
  1. per device
Additional Pricing Details
What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. We don’t charge per node, interface, or metric.

Opsview Monitor

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Opsview Monitor Editions & Modules

Additional Pricing Details

Add comparison