What users are saying about
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Top Rated
202 Ratings

LogicMonitor

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Top Rated
202 Ratings
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Score 8.6 out of 100
43 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • LogicMonitor is rated higher in 1 area: Likelihood to Recommend
  • SolarWinds Engineer's Toolset is rated higher in 1 area: Usability
  • LogicMonitor and SolarWinds Engineer's Toolset are tied in 1 area: Support Rating

Likelihood to Recommend

8.6

LogicMonitor

86%
128 Ratings
8.3

SolarWinds Engineer's Toolset

83%
12 Ratings

Likelihood to Renew

8.5

LogicMonitor

85%
5 Ratings

SolarWinds Engineer's Toolset

N/A
0 Ratings

Usability

8.0

LogicMonitor

80%
29 Ratings
8.2

SolarWinds Engineer's Toolset

82%
1 Rating

Availability

9.1

LogicMonitor

91%
1 Rating

SolarWinds Engineer's Toolset

N/A
0 Ratings

Performance

9.1

LogicMonitor

91%
1 Rating

SolarWinds Engineer's Toolset

N/A
0 Ratings

Support Rating

8.2

LogicMonitor

82%
113 Ratings
8.2

SolarWinds Engineer's Toolset

82%
1 Rating

In-Person Training

8.2

LogicMonitor

82%
1 Rating

SolarWinds Engineer's Toolset

N/A
0 Ratings

Online Training

7.3

LogicMonitor

73%
1 Rating

SolarWinds Engineer's Toolset

N/A
0 Ratings

Implementation Rating

9.1

LogicMonitor

91%
5 Ratings

SolarWinds Engineer's Toolset

N/A
0 Ratings

Configurability

9.1

LogicMonitor

91%
1 Rating

SolarWinds Engineer's Toolset

N/A
0 Ratings

Contract Terms and Pricing Model

6.8

LogicMonitor

68%
4 Ratings

SolarWinds Engineer's Toolset

N/A
0 Ratings

Ease of integration

7.3

LogicMonitor

73%
1 Rating

SolarWinds Engineer's Toolset

N/A
0 Ratings

Product Scalability

9.1

LogicMonitor

91%
1 Rating

SolarWinds Engineer's Toolset

N/A
0 Ratings

Professional Services

7.0

LogicMonitor

70%
3 Ratings

SolarWinds Engineer's Toolset

N/A
0 Ratings

Vendor post-sale

9.1

LogicMonitor

91%
1 Rating

SolarWinds Engineer's Toolset

N/A
0 Ratings

Vendor pre-sale

9.1

LogicMonitor

91%
1 Rating

SolarWinds Engineer's Toolset

N/A
0 Ratings

Likelihood to Recommend

LogicMonitor

LogicMonitor is a great and easy to use monitoring software. It is not a heavy utilization product or an agent based product which allows you to isolate it from the environment. It is great for basic monitoring. Because it can leverage API's, it can read Active Directory as well as configs on switches.
Read full review

SolarWinds

I have found the toolset especially useful for scanning subnets to discover devices, and for setting up temporary real-time monitors when we are troubleshooting or setting up new connections. The most useful aspect has been the ability to apply the tools to help troubleshoot and pinpoint intermittent issues. More general tools like Orion often do not have the granularity to detect issues like intermittent packet loss which are especially impactful to applications like Voice. The toolset gives us another level of capability to dig into issues.
Read full review

Pros

LogicMonitor

  • The built-in alerts are fantastic. By default all alerts are enabled. You can fine tune each alert as needed.
  • The deployment was quick. Within 4 hours I had about 90% of our environment configured in LogicMonitor.
  • The UI is quick.
  • The support and POC team are fantastic. They helped us learn about the product and helped us configure the solution for our environment.
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SolarWinds

  • Various monitoring
  • Stores history
  • Suggests indices
  • Helps to find the SQL query text
  • Helps to see what machines/users the bad queries are coming from
  • Shows current blocking session
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Cons

LogicMonitor

  • Clicking through different tabs on the left nav pulls up entirely different interfaces and is a bit jarring at times.
  • Being more linkable to share or export the exact screen / time window that you're looking at would be helpful.
  • It does a very wide variety of monitoring, pretty well, but it is very limited on the SQL database related metrics / tracking which requires us to still maintain a separate tool for monitoring more in depth database related metrics.
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SolarWinds

  • Its one of the more expensive solutions
  • Quite difficult to understand as a beginner
  • Name has been tarnished due to the password leak
Read full review

Pricing Details

LogicMonitor

Starting Price

$0

Editions & Modules

LogicMonitor editions and modules pricing
EditionModules
Pro (up to 199 devices)Contact sales team1
Enterprise (200+ devices)Contact sales team2
Website MonitoringContact sales team3

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.

Pricing Info

SolarWinds Engineer's Toolset

Starting Price

$1,585 Per Instance

Editions & Modules

SolarWinds Engineer's Toolset editions and modules pricing
EditionModules
One Time Price15851

Footnotes

  1. Per Instance

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

LogicMonitor

This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
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SolarWinds

No answers on this topic

Usability

LogicMonitor

Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
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SolarWinds

Very easy to use and intuitive. Just be careful with the WAN Killer...it does what it says.
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Support Rating

LogicMonitor

The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
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SolarWinds

Our organization uses it regularly. It is reliable, and we keep finding new uses for it
Read full review

In-Person Training

LogicMonitor

Add good training
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SolarWinds

No answers on this topic

Online Training

LogicMonitor

The training is good but room to improve
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SolarWinds

No answers on this topic

Implementation Rating

LogicMonitor

The Implementation team kept us on track even when we didn't have time. They made up for our lack of focus at times and boiled everything down to simple tasks which enabled a quick deployment and an easy transition to regularly using the tool. They also kept us in a post-implementation for a while after which ensured we have multiple support options after go-live
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SolarWinds

No answers on this topic

Alternatives Considered

LogicMonitor

We actually use both. We use LogicMonitor for the actual monitoring and alerting of our systems and Sumo Logic for aggregating the logs and finding "patterns" or providing some sort of audit trail. In my mind they are two different systems and should be used as such, even with some similarities.
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SolarWinds

I haven't compared any tools similar to SolarWinds Engineer's Toolset. This might be because I'm pretty biased when it comes to monitoring, and reporting solutions. I've found that SolarWinds provides the biggest bang for the buck in my opinion. I'm sure there are other solutions on the market that compete, but I haven't tried any of them because I've been very satisfied with SolarWinds.
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Contract Terms and Pricing Model

LogicMonitor

LogicMonitor isn't going to be the cheapest solution out there but I do think it is the best. Also, the support is amazing where as if you were to use some free opensource tool have fun waiting for the developer to get off work to support his side project. Worth every penny.
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SolarWinds

No answers on this topic

Professional Services

LogicMonitor

Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
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SolarWinds

No answers on this topic

Return on Investment

LogicMonitor

  • LM Visuals i.e. graphs, dashboards, reporting has had a major impact on clients renewing.
  • Single pane of glass for monitoring allows us to remove older vulnerable monitoring solutions and cut costs.
  • Cloud based monitoring that is cheaper to scale then relying on additional addons offered by cloud vendors.
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SolarWinds

  • Spend less time downloading free buggy tools
  • All the tools in one spot, so you don't have to look around for tools
  • Get to the solution sooner
Read full review

Screenshots

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