LogicMonitor vs. SolarWinds Engineer's Toolset

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogicMonitor
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.N/A
SolarWinds Engineer's Toolset
Score 8.7 out of 10
N/A
SolarWinds® Engineer’s Toolset (ETS) helps users monitor and troubleshoot a network with over 60 tools for network management. ETS allows users to monitor and receive alerts in real time on network availability and health, and perform network diagnostics for faster troubleshooting and resolution of complex network issues. With ETS users can deploy an array of network discovery tools including Port Scanner, Switch Port Mapper or advanced Subnet Calculator, manage Cisco® devices with specialized…
$1,585
Per Instance
Pricing
LogicMonitorSolarWinds Engineer's Toolset
Editions & Modules
Enterprise
Contact sales team
Website Monitoring
Contact sales team
One Time Price
$1,585
Per Instance
Offerings
Pricing Offerings
LogicMonitorSolarWinds Engineer's Toolset
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
More Pricing Information
Community Pulse
LogicMonitorSolarWinds Engineer's Toolset
Considered Both Products
LogicMonitor
Chose LogicMonitor
I didn't select SolarWinds but after many more years with SolarWinds and prefer it. The selection process was done way before I showed up. If I was to be asked to choose one over the past one, I would have said keep the old one and just put some time into it for doing network.
Chose LogicMonitor
I loved SolarWinds and we actually still use some of their products but it is a very piecemeal solution and LogicMonitor had better options out of the box and seemed easier to use. It also had much better options for monitoring our network than WhatsUp. Though to be fair it …
Chose LogicMonitor
This beats Solar winds hands down.
SolarWinds Engineer's Toolset
Chose SolarWinds Engineer's Toolset
We have used LogicMonitor, PRTG and WhatsUp Gold previously which are similar to SolarWinds Engineer's Toolset capability. However SolarWinds Engineer's Toolset is completely unique with features like - Realtime monitoring, diagnostics on the fly, network discovery, easy …
Top Pros
Top Cons
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LogicMonitorSolarWinds Engineer's Toolset
Small Businesses
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Score 8.5 out of 10
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Score 9.3 out of 10
Medium-sized Companies
IBM Instana
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Score 8.9 out of 10
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Score 9.3 out of 10
Enterprises
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IBM Instana
Score 8.9 out of 10
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Score 7.6 out of 10
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User Ratings
LogicMonitorSolarWinds Engineer's Toolset
Likelihood to Recommend
8.5
(167 ratings)
8.6
(11 ratings)
Likelihood to Renew
6.2
(8 ratings)
-
(0 ratings)
Usability
8.3
(29 ratings)
8.2
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(109 ratings)
8.2
(1 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
7.3
(1 ratings)
-
(0 ratings)
Implementation Rating
8.5
(14 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.4
(5 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Professional Services
7.5
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
LogicMonitorSolarWinds Engineer's Toolset
Likelihood to Recommend
LogicMonitor
I can easily recommend LogicMonitor because of its very powerful, real time alerting; it is affordable and integrates with many systems quickly. In this case, it is most notable in that it brings a lot of convenience and efficiency since, within a single application, the proactive monitoring and swift solving of issues takes much of the headache out of IT infrastructure management
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SolarWinds
I have found the toolset especially useful for scanning subnets to discover devices, and for setting up temporary real-time monitors when we are troubleshooting or setting up new connections. The most useful aspect has been the ability to apply the tools to help troubleshoot and pinpoint intermittent issues. More general tools like Orion often do not have the granularity to detect issues like intermittent packet loss which are especially impactful to applications like Voice. The toolset gives us another level of capability to dig into issues.
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Pros
LogicMonitor
  • LogicMonitor is very customizable. We can build whatever modules we need, because it uses standard protocols like HTTPS, SNMP and WMI to gather data and metrics.
  • We like that LogicMonitor is an agentless solution for our use case. Not all customers will allow an agent-based approach to 3rd party tools.
  • LogicMonitor has thousands of out of the box modules, which work on their own and also act as good baselines for the ones that we will end up customizing more. We are rarely starting at zero when we decide to do something new with LogicMonitor.
  • LogicMonitor has great documentation, and support has been helpful in the instances where we've needed them.
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SolarWinds
  • Various monitoring
  • Stores history
  • Suggests indices
  • Helps to find the SQL query text
  • Helps to see what machines/users the bad queries are coming from
  • Shows current blocking session
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Cons
LogicMonitor
  • Because of the rapid change in technology, maintaining DataSources to the most current level can be time-consuming for staff.
  • The network discovery and mapping capabilities are not as robust when compared to other solutions
  • While it can back-up configuration files on devices, it does not have the ability to push or modify configuration files back to devices.
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SolarWinds
  • The unifying component that is intended to be the initial interface to the tools seems clunky. I prefer to start the tools individually rather than using it.
  • The port scanner could use some improvements to make it easier to use.
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Likelihood to Renew
LogicMonitor
This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
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SolarWinds
No answers on this topic
Usability
LogicMonitor
Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
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SolarWinds
Very easy to use and intuitive. Just be careful with the WAN Killer...it does what it says.
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Support Rating
LogicMonitor
The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
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SolarWinds
Our organization uses it regularly. It is reliable, and we keep finding new uses for it
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In-Person Training
LogicMonitor
Add good training
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SolarWinds
No answers on this topic
Online Training
LogicMonitor
The training is good but room to improve
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SolarWinds
No answers on this topic
Implementation Rating
LogicMonitor
We found the LogicMonitor documentation and online guides to be up to date and easy to follow. During our pre-sale proof of concept phase, we learned the basics of creating import CSV files and had the bulk of our devices added the first day. After the purchase, we used the professional services to get training on the entire system and help customizing everything to meet our needs. We also made use of the available certification online training courses for our power users to get them comfortable with the system.
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SolarWinds
No answers on this topic
Alternatives Considered
LogicMonitor
During the evaluation process we looked a number of other solutions, a detailed technically analysis was carried out to map functionlity, deployment and scalabilty across the solutions. The primary areas that LogicMonitor succeeded are around the simplicity of deployment, scalability and to a lesser extent cost. Of the alternative products, Datadog is a better solution if your focus is on APM. However it will be harder to manage in a scaling MSP environment.
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SolarWinds
I haven't compared any tools similar to SolarWinds Engineer's Toolset. This might be because I'm pretty biased when it comes to monitoring, and reporting solutions. I've found that SolarWinds provides the biggest bang for the buck in my opinion. I'm sure there are other solutions on the market that compete, but I haven't tried any of them because I've been very satisfied with SolarWinds.
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Contract Terms and Pricing Model
LogicMonitor
Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
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SolarWinds
No answers on this topic
Professional Services
LogicMonitor
Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
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SolarWinds
No answers on this topic
Return on Investment
LogicMonitor
  • definitely adds a good amount of cost to any account which is not easy to sell to SMBs
  • it does give a piece of mind knowing that everything is monitored and alerts will go out before users know something is not working
Read full review
SolarWinds
  • Spend less time downloading free buggy tools
  • All the tools in one spot, so you don't have to look around for tools
  • Get to the solution sooner
Read full review
ScreenShots

LogicMonitor Screenshots

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.

SolarWinds Engineer's Toolset Screenshots

Screenshot of Perform network stress tests with Engineer's Toolset WAN Killer. You don’t need to use real traffic for studying network activities, like testing traffic and load balancing. Instead, deploy Engineer's Toolset WAN Killer to help interactively test connections and adjust the IP traffic generated to achieve the desired network load based on your requirements.Screenshot of Quickly troubleshoot your network with enhanced ping capabilities and packet route tracing, among other network bandwidth usage and monitoring tools included in ETS.Screenshot of Using ETS, you can run scans to gain insight into how routers, hubs switches, and other devices are configured by analyzing SNMP queries and viewing MIB attributes. ETS is designed to help you more easily understand whether your network and ports are using appropriate settings.Screenshot of Config Compare, a part of ETS, is built to compare the running configuration of a Cisco router with the startup configuration. With the Cisco configuration compare tool, you can easily detect the changes made to the network, switch, and router configurations that are not committed to non-volatile memory (NVRAM).Screenshot of Manage your IP network from discovery to address tracking. Discover subnets on a seed router and scan the subnet or a range of IP addresses, generate a list of subnets along with their mask, size, range, and broadcast address and actively monitor subnets to identify and track which IP addresses are in use on your network.