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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogicMonitor

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A

    Tricentis NeoLoad

    Score8.2 out of 10
    N/ATricentis NeoLoad is a solution for continuous performance testing software to automate API and application load testing. It was developed by the French company Neotys and acquired by Tricentis, along with the company, in March 2021.

    $20,000

    per year with 300 virtual users

    Pricing
    LogicMonitorTricentis NeoLoad
    Editions & Modules
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    LogicMonitorTricentis NeoLoad
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.—
    More Pricing Information
    Community Pulse
    LogicMonitorTricentis NeoLoad
    Considered Both Products
    LogicMonitor
    No answer on this topic
    Tricentis
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    90 Answers
    96%
    Would buy again
    26 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    83 Answers
    100%
    Delivers good value for the price
    25 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    90 Answers
    93%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    77 Answers
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    80 Answers
    92%
    Implementation went as expected
    23 Answers
    Features
    LogicMonitorTricentis NeoLoad
    Monitoring Tasks
    Comparison of Monitoring Tasks features of LogicMonitor and Tricentis NeoLoad
    Feature
    LogicMonitor
    7.0
    1 Ratings
    18% below category average
    Tricentis NeoLoad
    -
    Ratings
    Remote monitoring7.01 Ratings00 Ratings
    Best Alternatives
    LogicMonitorTricentis NeoLoad
    Small Businesses
    Amazon CloudWatch
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    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogicMonitorTricentis NeoLoad
    Likelihood to Recommend
    8.9
    (181 ratings)
    7.6
    (33 ratings)
    Likelihood to Renew
    8.0
    (9 ratings)
    5.5
    (2 ratings)
    Usability
    7.3
    (31 ratings)
    7.3
    (4 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (110 ratings)
    3.6
    (4 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (26 ratings)
    7.3
    (2 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.4
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.6
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LogicMonitorTricentis NeoLoad
    Likelihood to Recommend
    LogicMonitor
    For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.
    Incentivized
    Read full review
    Tricentis
    While Tricentis NeoLoad supports SAP GUI protocols, recording and maintaining test scripts for complex SAP transactions (like those in the OTC module) can be cumbersome.


    For instance, we had challenges recording a VA01 (Sales Order Creation) transaction because of the dynamic nature of SAP screen fields and session handling. NeoLoad sometimes struggles to properly correlate or handle SAP’s SAPGUI Dynpro fields automatically.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    Tricentis
    • With Tricentis NeoLoad, we have control on the test dynamically. One can alter user count/volume even when test is in progress. This makes it a very cool tool as you can avoid running multiple tests eventually saves a lot of time.
    • Tricentis NeoLoad user paths are very well structured. End points can be identified and tweaked easily especially when a large list of endpoints are part of the neoload project.
    • Tricentis NeoLoad results comparison is one of the cool options. We can compare previous tests against the current one to see the exact delta between transaction metrics. This helps in gauging the application behaviour with changes deployed
    Incentivized
    Read full review
    Cons
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
    Read full review
    Tricentis
    • Ease of use: Some users find certain features or aspects of the interface to be confusing or hard to use. Improving the overall usability of the tool could make it more accessible and easier for users to get up and running with it.
    • Integration with other tools: Tricentis NeoLoad does not have many integrations with other tools. Adding more integrations with popular tools and platforms could make it easier for users to work with Tricentis NeoLoad as part of their overall workflow.
    • Mobile testing: Some users wish that Tricentis NeoLoad had more robust support for testing the performance of mobile applications. This could include the ability to simulate different mobile devices and networks, as well as the ability to test the performance of native mobile apps.
    • Cloud support: Tricentis NeoLoad does not have as much support for cloud-based applications and infrastructure. Adding more support for testing the performance of applications hosted in the cloud could be a useful feature for some users.
    • Advanced scripting capabilities: While Tricentis NeoLoad does offer some scripting capabilities, it would be nice to have more advanced options for customizing and automating load testing scenarios. Adding more advanced scripting capabilities could make it easier for users to create complex load testing scenarios.
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    Tricentis
    We find NeoLoad easy to use compared to their competitors. It requires minimal coding knowledge, also it is easy to train newcomers with NeoLoad. It also offers good integration and automation capability where with less code you can automate your testing process
    Incentivized
    Read full review
    Usability
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
    Read full review
    Tricentis
    In being flexible to meet all needs, it is very bare bones by design, but this could be a considered a feature and not a bug.
    Read full review
    Support Rating
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    Tricentis
    This is the only area where we strongly feel Tricentis needs to improve. Their support process is inadequate, representatives are not so capable of providing solutions at one shot without consulting their internal engineering teams. Most importantly, the time they take to resolve simple issues is huge and at many times hampered our work.
    Incentivized
    Read full review
    In-Person Training
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Online Training
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Implementation Rating
    LogicMonitor
    The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.
    Incentivized
    Read full review
    Tricentis
    1. Their documentation is scattered over many places like GitHub read me files, their internal website etc;
    2. Support team takes huge time just to acknowledge our ticket
    3. No support to automatically migrate scripts from competetor tool into
    Incentivized
    Read full review
    Alternatives Considered
    LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.
    Incentivized
    Read full review
    Tricentis
    When we used Apache JMeter we faced some problems like less documentation is available for integrating tools, and some integrations have not yet been deployed. Very few plugin updates are made. Since customer support is an open source tool, it is a major problem. While Tricentis Neoload provides better documentations and customer services.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Professional Services
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Return on Investment
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
    Read full review
    Tricentis
    • Performance testing is like an insurance. An online store which is not available causes a loss of sales. Without a performance test you do not know if it might happen. The invest into performance tests reduces the risk of loosing sales. The flexible license model of NeoLoad allows or customers to choose reasonable and suiteable rate.
    Incentivized
    Read full review
    ScreenShots

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.

    Tricentis NeoLoad Screenshots

    Screenshot of Code-less design — loops, conditions, and other drag and drop controls simplify test design creation, and JavaScript can still be used for extremely advanced cases.Screenshot of CI/CD integrations — collaborate across dev, QA, operations, and business teams to create a standardized performance testing approach throughout the enterprise.Screenshot of Real-time test results — analyze test results live to react to an anomaly before the test is over. And leverage in-depth test reporting when the test is completed.Screenshot of Collaborate on test result as the test is runningScreenshot of Configure SaaS-based performance testScreenshot of Dashboard for team analysis