TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Intuit Mailchimp

    Score8.4 out of 10
    N/AMailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

    $0

    per month

    Cyfe

    Score4 out of 10
    N/ACyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.

    $29

    per month

    Pricing
    Intuit MailchimpCyfe
    Editions & Modules
    Free
    $0
    Essentials
    starts at $13
    per month
    Standard
    starts at $20
    per month
    Premium
    starts at $350
    per month
    Starter
    $29
    per month
    Standard
    $39
    per month
    Pro
    $65
    per month
    Premier
    $119
    per month
    Offerings
    Pricing Offerings
    Intuit MailchimpCyfe
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Intuit MailchimpCyfe
    Considered Both Products
    Intuit
    No answer on this topic
    Traject
    Chose Cyfe
    We used RavenTools in the past as our monthly reporting tool. At the time there wasn't a one-page dashboard available in RavenTools, every single element we incorporate in our reports was included on a separate page. It became very unwieldy for our clients and led to a lot of …
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    251 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    244 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    255 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    215 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    247 Answers
    No answers on this topic
    Features
    Intuit MailchimpCyfe
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Intuit Mailchimp and Cyfe, by Traject
    Feature
    Intuit Mailchimp
    8.1
    585 Ratings
    4% above category average
    Cyfe, by Traject
    -
    Ratings
    WYSIWYG email editor8.1537 Ratings00 Ratings
    Dynamic content8.1519 Ratings00 Ratings
    Ability to test dynamic content8.2499 Ratings00 Ratings
    Landing pages8.3404 Ratings00 Ratings
    A/B testing7.7434 Ratings00 Ratings
    Mobile optimization7.9535 Ratings00 Ratings
    Email deliverability reporting8.8568 Ratings00 Ratings
    List management8.1564 Ratings00 Ratings
    Triggered drip sequences7.7385 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Intuit Mailchimp and Cyfe, by Traject
    Feature
    Intuit Mailchimp
    8.9
    75 Ratings
    11% above category average
    Cyfe, by Traject
    -
    Ratings
    Lead nurturing automation7.465 Ratings00 Ratings
    Lead scoring and grading10.01 Ratings00 Ratings
    Data quality management8.372 Ratings00 Ratings
    Automated sales alerts and tasks10.01 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Intuit Mailchimp and Cyfe, by Traject
    Feature
    Intuit Mailchimp
    7.9
    126 Ratings
    4% above category average
    Cyfe, by Traject
    -
    Ratings
    Calendaring7.448 Ratings00 Ratings
    Event/webinar marketing8.4112 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Intuit Mailchimp and Cyfe, by Traject
    Feature
    Intuit Mailchimp
    8.2
    124 Ratings
    8% above category average
    Cyfe, by Traject
    -
    Ratings
    Social sharing and campaigns8.3116 Ratings00 Ratings
    Social profile integration8.1107 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Intuit Mailchimp and Cyfe, by Traject
    Feature
    Intuit Mailchimp
    8.3
    565 Ratings
    10% above category average
    Cyfe, by Traject
    -
    Ratings
    Dashboards8.6229 Ratings00 Ratings
    Standard reports8.6560 Ratings00 Ratings
    Custom reports7.9130 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Intuit Mailchimp and Cyfe, by Traject
    Feature
    Intuit Mailchimp
    7.9
    132 Ratings
    4% above category average
    Cyfe, by Traject
    -
    Ratings
    API7.9107 Ratings00 Ratings
    Role-based workflow & approvals8.470 Ratings00 Ratings
    Customizability5.62 Ratings00 Ratings
    Integration with Salesforce.com8.554 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM8.647 Ratings00 Ratings
    Integration with SugarCRM8.12 Ratings00 Ratings
    Third-party software integrations7.9109 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Intuit Mailchimp and Cyfe, by Traject
    Feature
    Intuit Mailchimp
    -
    Ratings
    Cyfe, by Traject
    6.6
    28 Ratings
    21% below category average
    Pixel Perfect reports00 Ratings6.817 Ratings
    Customizable dashboards00 Ratings4.028 Ratings
    Report Formatting Templates00 Ratings9.120 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Intuit Mailchimp and Cyfe, by Traject
    Feature
    Intuit Mailchimp
    -
    Ratings
    Cyfe, by Traject
    7.2
    26 Ratings
    11% below category average
    Drill-down analysis00 Ratings8.715 Ratings
    Formatting capabilities00 Ratings8.120 Ratings
    Integration with R or other statistical packages00 Ratings10.09 Ratings
    Report sharing and collaboration00 Ratings2.026 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Intuit Mailchimp and Cyfe, by Traject
    Feature
    Intuit Mailchimp
    -
    Ratings
    Cyfe, by Traject
    5.0
    23 Ratings
    49% below category average
    Publish to Web00 Ratings4.015 Ratings
    Publish to PDF00 Ratings4.021 Ratings
    Report Versioning00 Ratings6.89 Ratings
    Report Delivery Scheduling00 Ratings1.017 Ratings
    Delivery to Remote Servers00 Ratings9.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Intuit Mailchimp and Cyfe, by Traject
    Feature
    Intuit Mailchimp
    -
    Ratings
    Cyfe, by Traject
    7.2
    19 Ratings
    10% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings3.018 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.614 Ratings
    Predictive Analytics00 Ratings10.08 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Intuit Mailchimp and Cyfe, by Traject
    Feature
    Intuit Mailchimp
    -
    Ratings
    Cyfe, by Traject
    7.1
    22 Ratings
    18% below category average
    Multi-User Support (named login)00 Ratings10.020 Ratings
    Role-Based Security Model00 Ratings6.314 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.416 Ratings
    Report-Level Access Control00 Ratings1.01 Ratings
    Single Sign-On (SSO)00 Ratings9.76 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Intuit Mailchimp and Cyfe, by Traject
    Feature
    Intuit Mailchimp
    -
    Ratings
    Cyfe, by Traject
    9.3
    19 Ratings
    19% above category average
    Responsive Design for Web Access00 Ratings9.418 Ratings
    Mobile Application00 Ratings10.05 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.713 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Intuit Mailchimp and Cyfe, by Traject
    Feature
    Intuit Mailchimp
    -
    Ratings
    Cyfe, by Traject
    7.0
    7 Ratings
    10% below category average
    REST API00 Ratings8.64 Ratings
    Javascript API00 Ratings10.02 Ratings
    iFrames00 Ratings2.05 Ratings
    Java API00 Ratings10.02 Ratings
    Themeable User Interface (UI)00 Ratings5.94 Ratings
    Customizable Platform (Open Source)00 Ratings5.83 Ratings
    Best Alternatives
    Intuit MailchimpCyfe
    Small Businesses
    Vbout
    Score9.9 out of 10
    Excel4apps
    Score8.6 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Intuit MailchimpCyfe
    Likelihood to Recommend
    8.7
    (608 ratings)
    8.0
    (29 ratings)
    Likelihood to Renew
    10.0
    (55 ratings)
    9.4
    (9 ratings)
    Usability
    8.5
    (477 ratings)
    7.0
    (3 ratings)
    Availability
    9.5
    (6 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (20 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    7.4
    (22 ratings)
    10.0
    (1 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.1
    (27 ratings)
    Data Sources
    -
    (0 ratings)
    8.3
    (27 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    9.5
    (6 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Intuit MailchimpCyfe
    Likelihood to Recommend
    Intuit
    Mailchimp is fairly easy to onboard, even for those who would consider themselves less technologically inclined. It can be as simple as plug-and-play for simpler campaigns or scale up as needed. It also makes it easy to build, send out for internal review and feedback, and track all the needed changes.
    Incentivized
    Read full review
    Traject
    Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.
    Incentivized
    Read full review
    Pros
    Intuit
    • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
    • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
    • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
    Incentivized
    Read full review
    Traject
    • Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one
    • Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly
    • Colored visualizations of stats make it easy to notice when campaigns are taking off
    Incentivized
    Read full review
    Cons
    Intuit
    • The pricing tiers do scale quickly so if you have a free newsletter it may get expensive
    • The pricing is based on total emails so if you have users who you only email rarely it might not make sense to use Intuit Mailchimp
    • Customer support can be a bit lacking at times and their docs aren't always the best
    Read full review
    Traject
    • I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases.
    • Being able to choose to report on converted clicks or conversions in AdWords would be helpful.
    • Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too.
    Read full review
    Likelihood to Renew
    Intuit
    We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
    Incentivized
    Read full review
    Traject
    It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
    Read full review
    Usability
    Intuit
    It is easy, but some things you need to learn from their resources. Mailchimp is one of the most popular email marketing platforms because it combines email marketing, automation, audience management, and analytics into a single tool that's easy to use and scale. Simple solutions and drag-and-drop edits make it easy.
    Incentivized
    Read full review
    Traject
    I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.
    Incentivized
    Read full review
    Reliability and Availability
    Intuit
    I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
    Incentivized
    Read full review
    Traject
    No answers on this topic
    Performance
    Intuit
    I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
    Incentivized
    Read full review
    Traject
    No answers on this topic
    Support Rating
    Intuit
    Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
    Incentivized
    Read full review
    Traject
    Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
    Read full review
    Implementation Rating
    Intuit
    It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
    Incentivized
    Read full review
    Traject
    Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
    Read full review
    Alternatives Considered
    Intuit
    I used Intuit Mailchimp, and I would say other software I used is equally good and competes with Intuit Mailchimp. Well, Intuit Mailchimp's reporting is better, and ActiveCampaign has more affordable pricing, so in the end, it all comes to what you need. What we needed was available in cheaper price in other software as well. But I would definitely say Intuit Mailchimp has its own advantages too.
    Incentivized
    Read full review
    Traject
    The Salesforce dashboard is comparably flexible and intuitive, but designed more to its internal CRM focus. SumAll shares the social media dashboard capabilities, but lacks all others. Its interesting feature is side-by-side graph analysis for cross-channel performance. Cyfe might borrow from SumAll's default weekly email summary of performance from the dashboard, but implementation could be too complex. Nuvi dashboard is exclusively for social media marketing, but lacks Cyfe's flexibility for third party integration and window customization settings.
    Read full review
    Scalability
    Intuit
    Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
    Incentivized
    Read full review
    Traject
    No answers on this topic
    Return on Investment
    Intuit
    • One of my retail web store clients was sending out email specials and notices about once a month. After clicking the send button, we would watch Google Analytics and the current site users would light up immediately. Often, the current site visitors would pop up to 20, 30 or more after the email was sent. On a normal day, seeing 1 or 2 online users would be OK.
    • Pretty much in all cases, we could see an uptick in positive activity after sending out a Intuit Mailchimp email to a list.
    Incentivized
    Read full review
    Traject
    • Cyfe allows us to provide real time data to our clients
    • Cyfe allows us to provide detailed analytics to our clients showing actual results
    • Cyfe reduced our need to provide monthly "reports" to our marketing clients
    • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
    Read full review
    ScreenShots

    Intuit Mailchimp Screenshots

    Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.