What users are saying about
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Top Rated
1867 Ratings
72 Ratings

Mailchimp

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Top Rated
1867 Ratings
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Score 8.2 out of 100
72 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Mailchimp

Mailchimp is well suited to a situation where you have a stable or known set of recipients to whom you will be sending email updates on a regular basis. Mailchimp is well suited to situations where a lot of information needs to be sent to a lot of different people and organizations at specified times in the future.Mailchimp is not appropriate for one-to-one communication - the higher the scale of interactions from 1 to many the better the software performs.
Alfred Brock | TrustRadius Reviewer

Zoho Projects

My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
James McQuillin | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Mailchimp
8.1
Zoho Projects
WYSIWYG email editor
Mailchimp
8.5
Zoho Projects
Dynamic content
Mailchimp
7.8
Zoho Projects
Ability to test dynamic content
Mailchimp
7.9
Zoho Projects
Landing pages
Mailchimp
7.6
Zoho Projects
A/B testing
Mailchimp
7.8
Zoho Projects
Mobile optimization
Mailchimp
8.6
Zoho Projects
Email deliverability reporting
Mailchimp
8.8
Zoho Projects
List management
Mailchimp
8.3
Zoho Projects
Triggered drip sequences
Mailchimp
7.7
Zoho Projects

Lead Management

Mailchimp
9.2
Zoho Projects
Lead nurturing
Mailchimp
6.9
Zoho Projects
Lead scoring and grading
Mailchimp
10.0
Zoho Projects
Data quality management
Mailchimp
10.0
Zoho Projects
Automated sales alerts and tasks
Mailchimp
10.0
Zoho Projects

Campaign Management

Mailchimp
10.0
Zoho Projects
Calendaring
Mailchimp
10.0
Zoho Projects
Event/webinar marketing
Mailchimp
10.0
Zoho Projects

Social Media Marketing

Mailchimp
10.0
Zoho Projects
Social sharing and campaigns
Mailchimp
10.0
Zoho Projects
Social profile integration
Mailchimp
10.0
Zoho Projects

Reporting & Analytics

Mailchimp
7.7
Zoho Projects
Dashboards
Mailchimp
7.7
Zoho Projects
Standard reports
Mailchimp
8.2
Zoho Projects
Custom reports
Mailchimp
7.3
Zoho Projects

Platform & Infrastructure

Mailchimp
8.5
Zoho Projects
API
Mailchimp
9.0
Zoho Projects
Role-based workflow & approvals
Mailchimp
10.0
Zoho Projects
Customizability
Mailchimp
6.4
Zoho Projects
Integration with Salesforce.com
Mailchimp
8.5
Zoho Projects
Integration with Microsoft Dynamics CRM
Mailchimp
8.5
Zoho Projects
Integration with SugarCRM
Mailchimp
8.5
Zoho Projects

Project Management

Mailchimp
Zoho Projects
7.3
Task Management
Mailchimp
Zoho Projects
7.5
Resource Management
Mailchimp
Zoho Projects
7.0
Gantt Charts
Mailchimp
Zoho Projects
6.9
Scheduling
Mailchimp
Zoho Projects
7.6
Workflow Automation
Mailchimp
Zoho Projects
7.9
Team Collaboration
Mailchimp
Zoho Projects
7.2
Support for Agile Methodology
Mailchimp
Zoho Projects
6.3
Support for Waterfall Methodology
Mailchimp
Zoho Projects
8.3
Document Management
Mailchimp
Zoho Projects
8.1
Email integration
Mailchimp
Zoho Projects
7.6
Mobile Access
Mailchimp
Zoho Projects
7.0
Timesheet Tracking
Mailchimp
Zoho Projects
7.1
Change request and Case Management
Mailchimp
Zoho Projects
6.9
Budget and Expense Management
Mailchimp
Zoho Projects
6.9

Professional Services Automation

Mailchimp
Zoho Projects
6.4
Quotes/estimates
Mailchimp
Zoho Projects
5.5
Invoicing
Mailchimp
Zoho Projects
6.1
Project & financial reporting
Mailchimp
Zoho Projects
6.5
Integration with accounting software
Mailchimp
Zoho Projects
7.4

Pros

Mailchimp

  • Easy to use and updates to application have been very customer focused.
  • Love the amount of services you receive from them at absolutely no cost to you. You can add up to 2,000 subscribers for free.
  • Compatibility with our CRM and Hubspot which enables us to target our email marketing efforts.
  • Great customer service. Any time issues arose or questions needed to be addressed, their customer service team was very responsive and helpful.
  • Outstanding email analytics which allows us to measure many metrics for our email marketing campaign.
Ron Rothstain | TrustRadius Reviewer

Zoho Projects

  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
Stephen Lalla | TrustRadius Reviewer

Cons

Mailchimp

  • Phone support. While the chat function is extremely effective, it can be helpful with certain questions to speak with someone over the phone.
  • I'd like the ability to unsubscribe someone to all campaigns. Currently, if someone unsubscribes to a campaign, they will never receive that exact campaign again. But if their email address is on multiple lists or gets added on another list by someone who is unaware that they unsubscribed, that person will receive another email. Many recipients have been angered by this, telling me that the unsubscribed - which they did - but I have to explain that the process is not universal, and sometimes we forget to include the "exclude" list.
  • The payment structure goes by the number of email addresses that are stored on Mailchimp, so to stay below a certain billing threshold, I have to periodically delete lists of stored email addresses. This gets to be cumbersome because I regularly need to delete and re-upload many of the same lists of people.
Jason Carlage | TrustRadius Reviewer

Zoho Projects

  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
Sudip Chakraborty | TrustRadius Reviewer

Likelihood to Renew

Mailchimp

Mailchimp 9.4
Based on 49 answers
Love the product! Easy to use -create fabulous e-mails for our clients which met their needs! Enjoyed using the tools and creating a report for the sales and marketing teams that we work for which helped sharpen their focus and increase their revenue!
Valie Robbins | TrustRadius Reviewer

Zoho Projects

Zoho Projects 9.9
Based on 3 answers
I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
Cassandra Stephens | TrustRadius Reviewer

Usability

Mailchimp

Mailchimp 8.5
Based on 138 answers
The interface is really easy to use. The email editor works great and helps smooth out the issues you have when creating emails for the many different email clients out there. It's also easy to schedule and deploy emails within the platform. Email reporting is also great.
Mike Muller | TrustRadius Reviewer

Zoho Projects

Zoho Projects 5.5
Based on 4 answers
Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
Anonymous | TrustRadius Reviewer

Reliability and Availability

Mailchimp

Mailchimp 10.0
Based on 8 answers
I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
Ben Caplan | TrustRadius Reviewer

Zoho Projects

Zoho Projects 9.0
Based on 1 answer
Has not been down to my knowledge.
Anonymous | TrustRadius Reviewer

Performance

Mailchimp

Mailchimp 10.0
Based on 10 answers
I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
Ben Caplan | TrustRadius Reviewer

Zoho Projects

Zoho Projects 9.0
Based on 1 answer
Speed meets my expectations.
Anonymous | TrustRadius Reviewer

Support Rating

Mailchimp

Mailchimp 10.0
Based on 16 answers
The customer support clients really know about their tool and they were able to help my with all of my questions and problems, which over the years were quite a few. They're even motivated enough to drop a funny line here and there which perfectly matches their corporate language on the website.
Fabian Kuhn | TrustRadius Reviewer

Zoho Projects

Zoho Projects 6.3
Based on 10 answers
Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
María Fernanda Cruz | TrustRadius Reviewer

Implementation Rating

Mailchimp

Mailchimp 8.8
Based on 40 answers
It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
Vicki Lesage | TrustRadius Reviewer

Zoho Projects

Zoho Projects 8.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Mailchimp

The automation features in Mailchimp vastly outrank any other mail service I've tried so far, and seeing as we often try and teach our clients how to utilize it, I also really appreciate their deep and constantly updated tutorials and documentation. Whenever I've had an issue or problem their support staff, whether over chat or phone have been really helpful and invested in helping solve the issue.
Maria Clara Daly | TrustRadius Reviewer

Zoho Projects

Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
Anonymous | TrustRadius Reviewer

Scalability

Mailchimp

Mailchimp 9.3
Based on 4 answers
Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now.If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
Ben Caplan | TrustRadius Reviewer

Zoho Projects

No score
No answers yet
No answers on this topic

Return on Investment

Mailchimp

  • Its affordability keeps campaign expenditures low. For the first year of the campaign, we were able to utilize the free service which saved us about $400 on administrative costs. We have just recently upgraded to a payment plan.
  • The ease of using saved templates cuts down on staff time, and even if we decide to use a new template, customizing a template is pretty simple.
  • We have been able to raise $5,000+ from our email campaigns, and that was during the time when we weren't paying for the service.
Fredrick Doss, M.A. | TrustRadius Reviewer

Zoho Projects

  • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
  • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
  • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
Tammy Roberts | TrustRadius Reviewer

Screenshots

Pricing Details

Mailchimp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Projects

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Mailchimp
8.5
Zoho Projects
6.6

Likelihood to Renew

Mailchimp
9.4
Zoho Projects
9.9

Usability

Mailchimp
8.5
Zoho Projects
5.5

Reliability and Availability

Mailchimp
10.0
Zoho Projects
9.0

Performance

Mailchimp
10.0
Zoho Projects
9.0

Support Rating

Mailchimp
10.0
Zoho Projects
6.3

Online Training

Mailchimp
Zoho Projects
9.0

Implementation Rating

Mailchimp
8.8
Zoho Projects
8.0

Scalability

Mailchimp
9.3
Zoho Projects

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