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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Malwarebytes

    Score8.8 out of 10
    N/AMalwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.

    $119.99

    per year 3 devices

    WatchGuard AuthPoint

    Score9 out of 10
    N/AWatchGuard AuthPoint protects workforce logins to desktops, VPNs, and cloud applications, from Windows and macOS sign-in to Microsoft 365 and third-party SaaS. It runs on WatchGuard Cloud, the same console that manages WatchGuard network and endpoint security. An MSP or an IT team can cover identity without adding another vendor to the stack. When MFA alone is not enough Day-to-day authentication runs through the AuthPoint mobile app, with push, QR code,…N/A
    Pricing
    MalwarebytesWatchGuard AuthPoint
    Editions & Modules
    Teams - Sole proprietor
    $119.99
    per year 3 devices
    Teams - Boutique business
    $399.99
    per year 10 devices
    Teams - Small office
    $799.99
    per year 20 devices
    WatchGuard AuthPoint MFA
    Contact Sales
    WatchGuard AuthPoint Total Identity Security
    Contact Sales
    Offerings
    Pricing Offerings
    MalwarebytesWatchGuard AuthPoint
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.—
    More Pricing Information
    Community Pulse
    MalwarebytesWatchGuard AuthPoint
    Considered Both Products
    Malwarebytes
    No answer on this topic
    WatchGuard Technologies
    Chose WatchGuard AuthPoint
    The main detail that we like about Wacthguard is that we have the option to manage all our security in a unique dashboard, from firewalls, access points, endpoints computers, and outpoints users, this feature associated with the security protection and their technical support …
    Incentivized
    Chose WatchGuard AuthPoint
    I tested Duo and a few others (not full tests, but limited trials), but I thought Authpoint was better implemented and easier to use.
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    18 Answers
    97%
    Would buy again
    238 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    98%
    Delivers good value for the price
    226 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    98%
    Happy with the feature set
    240 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    18 Answers
    97%
    Lived up to sales and marketing promises
    202 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    92%
    Implementation went as expected
    218 Answers
    Best Alternatives
    MalwarebytesWatchGuard AuthPoint
    Small Businesses
    Norton 360
    Score7.8 out of 10
    Google Authenticator
    Score8.9 out of 10
    Medium-sized Companies
    Norton Small Business
    Score6.1 out of 10
    Cisco Duo
    Score9.4 out of 10
    Enterprises
    AVG AntiVirus Business Edition
    Score8 out of 10
    Symantec VIP
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MalwarebytesWatchGuard AuthPoint
    Likelihood to Recommend
    8.3
    (54 ratings)
    8.6
    (245 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    9.1
    (23 ratings)
    Usability
    7.8
    (5 ratings)
    9.0
    (29 ratings)
    Availability
    -
    (0 ratings)
    6.8
    (6 ratings)
    Performance
    -
    (0 ratings)
    6.5
    (6 ratings)
    Support Rating
    8.9
    (9 ratings)
    5.0
    (53 ratings)
    In-Person Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.7
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (14 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (4 ratings)
    User Testimonials
    MalwarebytesWatchGuard AuthPoint
    Likelihood to Recommend
    Malwarebytes
    Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
    Incentivized
    Read full review
    WatchGuard Technologies
    Works great as a 2FA token, for endpoint control, for computer and server updates, for scheduling updates, and for patching security features when exploits become known. Remote connection is very reliable and doesn't drop in and out as many programs do. It may not be as appropriate if you are looking for a plug-and-play control, as it requires more learning and setup to get it set up correctly.
    Incentivized
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    Pros
    Malwarebytes
    • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
    • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
    • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
    Incentivized
    Read full review
    WatchGuard Technologies
    • Easy to setup
    • Quick to setup and use
    • Works consistently
    • Easy to reset token's when someone gets a new phone
    • Website is secure and requires MFA to sign on
    • App can enable MFA requirement to open and approve a push notification
    • App is easy to use
    Incentivized
    Read full review
    Cons
    Malwarebytes
    • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
    • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
    Incentivized
    Read full review
    WatchGuard Technologies
    • Email support is SLOW unless I want to allow a stranger to access my production firewall. That is never allowed here, so our hands are tied in terms of being able to get support in less than 48 hours.
    • Again, support takes far too long because you refuse to employ any staff that works in US time zones during normal business hours.
    • There has to be another option besides: 1) you take full control of my systems or 2) I wait on SLOW email support that isn't that great.
    Incentivized
    Read full review
    Likelihood to Renew
    Malwarebytes
    The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
    Incentivized
    Read full review
    WatchGuard Technologies
    Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
    Incentivized
    Read full review
    Usability
    Malwarebytes
    Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
    Incentivized
    Read full review
    WatchGuard Technologies
    After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
    Incentivized
    Read full review
    Reliability and Availability
    Malwarebytes
    No answers on this topic
    WatchGuard Technologies
    Has rarely been unable to use; if that were the case, it was operator error
    Incentivized
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    Performance
    Malwarebytes
    No answers on this topic
    WatchGuard Technologies
    No apparent problem besides a couple of times that systems weren't working
    Incentivized
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    Support Rating
    Malwarebytes
    The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.
    Incentivized
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    WatchGuard Technologies
    WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
    Incentivized
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    In-Person Training
    Malwarebytes
    No answers on this topic
    WatchGuard Technologies
    It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
    Incentivized
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    Online Training
    Malwarebytes
    No answers on this topic
    WatchGuard Technologies
    We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
    Incentivized
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    Implementation Rating
    Malwarebytes
    No answers on this topic
    WatchGuard Technologies
    the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
    Incentivized
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    Alternatives Considered
    Malwarebytes
    Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
    Incentivized
    Read full review
    WatchGuard Technologies
    I would slot Authpoint (as a product) as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team. Duo support however leaves a lot to be desired and gives Watchguard the edge
    Incentivized
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    Scalability
    Malwarebytes
    No answers on this topic
    WatchGuard Technologies
    We are a medium-sized company. We don't need rapid scaling.
    Incentivized
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    Return on Investment
    Malwarebytes
    • Positive Impact: Have not had to remediate malware/virus infections since installed.
    • Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
    Incentivized
    Read full review
    WatchGuard Technologies
    • We currently have 300 users on Authpoint, and most of them use insecure passwords. Authpoint gives us peace of mind that we don't have to police individual employee passwords.
    • In line with the comment above, with so many people in our organization using insecure passwords, I'm sure that Authpoint has already saved us from many potential security breaches.
    • Security breaches can cost a lot of money. Preventing them saves the company money and helps to achieve our bottom line.
    Incentivized
    Read full review
    ScreenShots

    WatchGuard AuthPoint Screenshots

    Screenshot of The AuthPoint console in WatchGuard Cloud: users, groups, protected resources, and blocked tokens at a glance.Screenshot of Authentication activity across every protected resource: successful and failed logins, denied push notifications, and which users are active.Screenshot of New users are set up by scanning a QR code from a welcome email. No manual token distribution.Screenshot of The AuthPoint mobile app on first run. Users activate their token in a couple of taps.Screenshot of The app holds every token a user needs, including third-party accounts like Microsoft and Google.Screenshot of Approving a login with a push notification, the method most users rely on day to day.