TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine OpManager

    Score8.5 out of 10
    N/AManageEngine's OpManager is network performance monitoring software.

    $95

    per year

    SolarWinds Pingdom

    Score8 out of 10
    N/ASolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

    $14.95

    per month

    Pricing
    ManageEngine OpManagerSolarWinds Pingdom
    Editions & Modules
    Standard Edition
    $245
    for 10 devices
    Professional Edition
    $345
    for 10 devices
    Enterprise Edition
    11,545
    for 250 devices
    Synthetic Monitoring
    $10
    per month
    Real User Monitoring
    $10
    per month
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    ManageEngine OpManagerSolarWinds Pingdom
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$245 per installationNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ManageEngine OpManagerSolarWinds Pingdom
    Considered Both Products
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    43 Answers
    98%
    Would buy again
    52 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    43 Answers
    98%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    44 Answers
    98%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    37 Answers
    96%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    43 Answers
    100%
    Implementation went as expected
    49 Answers
    Features
    ManageEngine OpManagerSolarWinds Pingdom
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of ManageEngine OpManager and SolarWinds Pingdom
    Feature
    ManageEngine OpManager
    8.5
    45 Ratings
    7% above category average
    SolarWinds Pingdom
    -
    Ratings
    Automated network device discovery8.944 Ratings00 Ratings
    Network monitoring9.242 Ratings00 Ratings
    Baseline threshold calculation7.441 Ratings00 Ratings
    Alerts9.244 Ratings00 Ratings
    Network capacity planning7.333 Ratings00 Ratings
    Packet capture analysis8.930 Ratings00 Ratings
    Network mapping8.334 Ratings00 Ratings
    Customizable reports8.643 Ratings00 Ratings
    Wireless infrastructure monitoring7.731 Ratings00 Ratings
    Hardware health monitoring9.245 Ratings00 Ratings
    Best Alternatives
    ManageEngine OpManagerSolarWinds Pingdom
    Small Businesses
    Auvik
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    PingPlotter
    Score9 out of 10
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Enterprises
    Nmap
    Score8.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ManageEngine OpManagerSolarWinds Pingdom
    Likelihood to Recommend
    8.6
    (45 ratings)
    4.5
    (64 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    10.0
    (4 ratings)
    Usability
    8.9
    (12 ratings)
    10.0
    (7 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.1
    (7 ratings)
    4.1
    (54 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ManageEngine OpManagerSolarWinds Pingdom
    Likelihood to Recommend
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Manage Engine OpManager is better suited to serve server and network admins at organization to monitor their servers and network devices. It helps us with compliance with the reports available like utilization reports and capacity planning reports. It helps you to keep track of what all process are consuming the resources. It helps you in monitoring what is happening in your switches, routers and firewall
    Incentivized
    Read full review
    SolarWinds
    I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
    Incentivized
    Read full review
    Pros
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • It measures the CPU utilization of hosts, the network bandwidth utilization of links, and other aspects of the operation
    • It often sends messages—sometimes called watchdog messages—over the network to each host to verify if it is responsive to requests.
    • Set Up Notifications And Reports.
    • OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization.
    Incentivized
    Read full review
    SolarWinds
    • The alerts are very responsive offering quite detailed timing information
    • The UI for reports is very clear and set up of reports is very intuitive
    • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
    Incentivized
    Read full review
    Cons
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Alerts has to be configured correctly otherwise unnecessary bombarding of alerts can cause inconvenience.
    • The server on which ManageEngine OpManager is to be deployed should have higher resources as monitoring a large number of devices may slow down the performance of the system.
    • Configuring the advanced features may require a learning curve.
    Read full review
    SolarWinds
    • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
    Incentivized
    Read full review
    Likelihood to Renew
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    This product works very well for our organization, and it would be hard to not have a tool like this going forward
    Read full review
    SolarWinds
    Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
    Read full review
    Usability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The rating I provided is based on the product quality, experience (I have been using OpManager for almost the last 4 years), and relevance of the information/response I generated through Manage Engine OpManager. I have also received good support from OpManager.
    Read full review
    SolarWinds
    Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
    Incentivized
    Read full review
    Performance
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    SolarWinds
    Interface is unnecessarily complicated and frequently responds slowly.
    Read full review
    Support Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
    Incentivized
    Read full review
    SolarWinds
    Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
    Incentivized
    Read full review
    Alternatives Considered
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    During our competitive analysis, we found ManageEngine OpManager was not expensive compared to other vendors. At the same time, there was no compromise on the features such as customized reporting or configuring alerts per our clientele's unique requirements. These are our client words "Other vendors ask us to pay more $$$ for enabling additional email alerts".
    Incentivized
    Read full review
    SolarWinds
    1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
    2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
    Incentivized
    Read full review
    Return on Investment
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • I don't know if you can calculate ROI with a monitoring solution, there are more factors to calculate.
    • We found a really big problem with a network switch (faulty transceiver) in a trunk configuration with OPManager. this caused us serial troubles with the overall network stability.
    • We are loosing around € 3.000 to 5.000 per hour if our network is not working so this was a great help to fix this issue
    • Our label printers are really important to monitoring in our warehouse system, this makes OPManager a great solution for that
    Read full review
    SolarWinds
    • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
    • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
    • Its time to explore other alternatives.
    Read full review
    ScreenShots

    ManageEngine OpManager Screenshots

    Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of a device snapshot page in OpManagerScreenshot of Alarms in OpManager

    SolarWinds Pingdom Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot