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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine Site24x7

    Score10 out of 10
    N/ASite24x7 from ManageEngine is a full-stack application, website, server, cloud and network monitoring tool. Site24x7 offers code-level diagnostics and customizable error thresholds, end-to-end monitoring with topology visualization tools, and mobile accessibility.

    $9

    10 monitors

    ScienceLogic AI Platform

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    ScienceLogic provides a unified IT Operations platform designed to manage operational workflows using high-fidelity Telemetry Data and explainable automation. The ScienceLogic AI Platform is deployable across On-Premises, Cloud, and Hybrid Environments. The platform consolidates monitoring tools to provide Observability and enables engineers to automate manual processes using Machine Learning capabilities. The platform utilizes automation for Closed-Loop Remediation and provides insights…N/A
    Pricing
    ManageEngine Site24x7ScienceLogic AI Platform
    Editions & Modules
    Starter
    $9.00
    10 monitors
    Pro
    $35.00
    40 Monitors
    Classic
    $89.00
    100 Monitors
    Elite
    $225.00
    250 Monitors
    Enterprise
    $449.00
    500 Monitors
    Enterprise Plus Web
    $899.00
    2500 Monitors
    No answers on this topic
    Offerings
    Pricing Offerings
    ManageEngine Site24x7ScienceLogic AI Platform
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$1 monitorsRequired
    Additional DetailsEach Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.ScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation
    More Pricing Information
    Community Pulse
    ManageEngine Site24x7ScienceLogic AI Platform
    Considered Both Products
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    ScienceLogic
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    87%
    Would buy again
    81 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    91%
    Delivers good value for the price
    71 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    92%
    Happy with the feature set
    86 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    85%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    81%
    Implementation went as expected
    58 Answers
    Features
    ManageEngine Site24x7ScienceLogic AI Platform
    Monitoring Tasks
    Comparison of Monitoring Tasks features of ManageEngine Site24x7 and ScienceLogic AI Platform
    Feature
    ManageEngine Site24x7
    8.4
    11 Ratings
    1% below category average
    ScienceLogic AI Platform
    -
    Ratings
    Remote monitoring9.111 Ratings00 Ratings
    Network device monitoring7.58 Ratings00 Ratings
    Multiple Server Monitoring8.610 Ratings00 Ratings
    Multi-device monitoring8.08 Ratings00 Ratings
    Automated alerts and notifications9.011 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of ManageEngine Site24x7 and ScienceLogic AI Platform
    Feature
    ManageEngine Site24x7
    7.4
    9 Ratings
    7% above category average
    ScienceLogic AI Platform
    -
    Ratings
    Policy-based automation7.49 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of ManageEngine Site24x7 and ScienceLogic AI Platform
    Feature
    ManageEngine Site24x7
    8.5
    10 Ratings
    7% above category average
    ScienceLogic AI Platform
    -
    Ratings
    Performance data reports8.110 Ratings00 Ratings
    Customizable reporting8.410 Ratings00 Ratings
    Data visualization8.88 Ratings00 Ratings
    Risk analysis8.67 Ratings00 Ratings
    Security
    Comparison of Security features of ManageEngine Site24x7 and ScienceLogic AI Platform
    Feature
    ManageEngine Site24x7
    6.6
    2 Ratings
    10% below category average
    ScienceLogic AI Platform
    -
    Ratings
    Antivirus and malware management6.62 Ratings00 Ratings
    AIOps Features
    Comparison of AIOps Features features of ManageEngine Site24x7 and ScienceLogic AI Platform
    Feature
    ManageEngine Site24x7
    -
    Ratings
    ScienceLogic AI Platform
    7.5
    26 Ratings
    1% below category average
    Monitoring and Alerting00 Ratings8.225 Ratings
    Performance Analytics00 Ratings7.726 Ratings
    Incident Management00 Ratings6.626 Ratings
    Service Desk Integration00 Ratings7.525 Ratings
    Root Cause Analysis00 Ratings7.721 Ratings
    Capacity Planning Tool00 Ratings7.222 Ratings
    Configuration and Change Management00 Ratings7.723 Ratings
    Automated Remediation00 Ratings7.620 Ratings
    Collaboration and Communication00 Ratings7.920 Ratings
    Threat Intelligence00 Ratings7.319 Ratings
    Best Alternatives
    ManageEngine Site24x7ScienceLogic AI Platform
    Small Businesses
    Amazon CloudWatch
    Score7.6 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    LogicMonitor
    Score8.9 out of 10
    ignio AIOps
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ManageEngine Site24x7ScienceLogic AI Platform
    Likelihood to Recommend
    8.6
    (13 ratings)
    8.0
    (228 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (24 ratings)
    Usability
    -
    (0 ratings)
    9.6
    (15 ratings)
    Availability
    -
    (0 ratings)
    9.2
    (14 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (14 ratings)
    Support Rating
    8.0
    (2 ratings)
    6.5
    (20 ratings)
    In-Person Training
    -
    (0 ratings)
    8.8
    (6 ratings)
    Online Training
    -
    (0 ratings)
    7.7
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (99 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (7 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (15 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (7 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.4
    (7 ratings)
    User Testimonials
    ManageEngine Site24x7ScienceLogic AI Platform
    Likelihood to Recommend
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    [Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.
    Incentivized
    Read full review
    ScienceLogic
    For Windows, the issue is in higher resource consumption related to WinRM monitoring, which provides better options then the SNMP monitoring, which on the other hand is less resource intensive. The problem is also with support for OS with other than English language.
    Incentivized
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    Pros
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Very clean website UI. Tests are well categorized and navigation is very simple.
    • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
    • The cost of the platform is very cheap and the cost also scales at a low amount.
    • No on-premise footprint. All cloud-based.
    Incentivized
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    ScienceLogic
    • Best overall coverage of montioring different technologies.
    • Easy to use in any environment
    • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
    • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
    • Always improving and regularly releasing new versions and upgrades to the system/DA's.
    • Interactive community
    Incentivized
    Read full review
    Cons
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Ability to edit an existing maintenance schedule, vs creating a new one each time
    • Grouping of emails to SMS and non SMS alerts to save on false alerts
    • Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.
    Incentivized
    Read full review
    ScienceLogic
    • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
    • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
    • Create and Open APIs for basic and advanced monitoring data extraction.
    • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
    • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
    • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
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    Likelihood to Renew
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    ScienceLogic
    It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
    Incentivized
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    Usability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    ScienceLogic
    The core functions are there.
    The complexity is due to the complexity of the space.
    The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
    It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
    Incentivized
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    Reliability and Availability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    ScienceLogic
    SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
    Incentivized
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    Performance
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    ScienceLogic
    SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
    Incentivized
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    Support Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
    Incentivized
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    ScienceLogic
    So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
    Incentivized
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    In-Person Training
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    ScienceLogic
    It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
    Incentivized
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    Online Training
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    ScienceLogic
    There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
    Incentivized
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    Implementation Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    ScienceLogic
    Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.
    Incentivized
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    Alternatives Considered
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).
    Incentivized
    Read full review
    ScienceLogic
    Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
    Incentivized
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    Scalability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    ScienceLogic
    Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
    Incentivized
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    Return on Investment
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Cost savings have been substantial at approximately 70%.
    • We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
    • Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.
    Incentivized
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    ScienceLogic
    • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
    • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
    • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
    Incentivized
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    ScreenShots

    ManageEngine Site24x7 Screenshots

    Screenshot of Component wise metric breakdown in a Webpage Speed (Browser) monitorScreenshot of Summary page for a windows server monitorScreenshot of Response time and outages summary for a DNS server monitorScreenshot of Summary page for traces run on a Java applicationScreenshot of Desktop and mobile view of a Website monitorScreenshot of Homepage view

    ScienceLogic AI Platform Screenshots

    Screenshot of Unified Observability and Contextual IntelligenceScreenshot of Relationship Mapping & Service VisibilityScreenshot of ITSM and Collaboration IntegrationsScreenshot of Low-Code Workflow BuilderScreenshot of Dynamic Application DevelopmentScreenshot of Executive Overview Dashboard