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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Maia by Matillion

    Score8.5 out of 10
    N/AMaia by Matillion is an autonomous data engineering platform designed to automate the lifecycle of data pipelines through AI-driven orchestration. The solution functions as an enterprise "digital workforce" that translates natural language requirements into production-ready DataPipelines, leveraging a Pushdown Architecture to execute transformations natively within cloud data warehouses.N/A

    SAP Customer Data Solutions

    Score8.1 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
    Pricing
    Maia by MatillionSAP Customer Data Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Maia by MatillionSAP Customer Data Solutions
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsBilled directly via cloud marketplace on an hourly basis, with annual subscriptions available depending on the customer's cloud data warehouse provider.—
    More Pricing Information
    Community Pulse
    Maia by MatillionSAP Customer Data Solutions
    Considered Both Products
    Matillion
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    54 Answers
    98%
    Would buy again
    50 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    53 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    59 Answers
    100%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    42 Answers
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    52 Answers
    93%
    Implementation went as expected
    39 Answers
    Features
    Maia by MatillionSAP Customer Data Solutions
    Data Source Connection
    Comparison of Data Source Connection features of Maia by Matillion and SAP Customer Data Solutions
    Feature
    Maia by Matillion
    8.7
    143 Ratings
    4% above category average
    SAP Customer Data Solutions
    -
    Ratings
    Connect to traditional data sources9.0142 Ratings00 Ratings
    Connecto to Big Data and NoSQL8.3100 Ratings00 Ratings
    Data Transformations
    Comparison of Data Transformations features of Maia by Matillion and SAP Customer Data Solutions
    Feature
    Maia by Matillion
    8.8
    143 Ratings
    8% above category average
    SAP Customer Data Solutions
    -
    Ratings
    Simple transformations9.5143 Ratings00 Ratings
    Complex transformations8.2142 Ratings00 Ratings
    Data Modeling
    Comparison of Data Modeling features of Maia by Matillion and SAP Customer Data Solutions
    Feature
    Maia by Matillion
    8.4
    135 Ratings
    6% above category average
    SAP Customer Data Solutions
    -
    Ratings
    Data model creation9.133 Ratings00 Ratings
    Metadata management9.140 Ratings00 Ratings
    Business rules and workflow8.4126 Ratings00 Ratings
    Collaboration7.8127 Ratings00 Ratings
    Testing and debugging7.9128 Ratings00 Ratings
    Data Governance
    Comparison of Data Governance features of Maia by Matillion and SAP Customer Data Solutions
    Feature
    Maia by Matillion
    8.2
    23 Ratings
    1% above category average
    SAP Customer Data Solutions
    -
    Ratings
    Integration with data quality tools8.222 Ratings00 Ratings
    Integration with MDM tools8.220 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of Maia by Matillion and SAP Customer Data Solutions
    Feature
    Maia by Matillion
    -
    Ratings
    SAP Customer Data Solutions
    7.8
    27 Ratings
    5% below category average
    Tag library00 Ratings7.826 Ratings
    Tag variable mapping00 Ratings7.824 Ratings
    Ease of writing custom tags00 Ratings7.825 Ratings
    Rules-driven tag execution00 Ratings7.825 Ratings
    Tag performance monitoring00 Ratings8.024 Ratings
    Page load times00 Ratings7.925 Ratings
    Mobile app tagging00 Ratings7.524 Ratings
    Library of JavaScript extensions00 Ratings7.623 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Maia by Matillion and SAP Customer Data Solutions
    Feature
    Maia by Matillion
    -
    Ratings
    SAP Customer Data Solutions
    7.5
    28 Ratings
    8% below category average
    Standard visitor segmentation00 Ratings8.028 Ratings
    Behavioral visitor segmentation00 Ratings8.027 Ratings
    Traffic allocation control00 Ratings4.227 Ratings
    Website personalization00 Ratings9.926 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of Maia by Matillion and SAP Customer Data Solutions
    Feature
    Maia by Matillion
    -
    Ratings
    SAP Customer Data Solutions
    6.4
    29 Ratings
    24% below category average
    Account Scoring00 Ratings8.027 Ratings
    Customer Data Governance00 Ratings8.928 Ratings
    Data Connectors00 Ratings4.329 Ratings
    Data Enhancement00 Ratings5.229 Ratings
    Data Ingestion00 Ratings6.129 Ratings
    Data Storage00 Ratings2.529 Ratings
    Data Visibility00 Ratings8.029 Ratings
    Event Data00 Ratings6.127 Ratings
    Identity Resolution00 Ratings8.927 Ratings
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    Maia by MatillionSAP Customer Data Solutions
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    Score10 out of 10
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    Enterprises
    SolarWinds Task Factory
    Score8.3 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Maia by MatillionSAP Customer Data Solutions
    Likelihood to Recommend
    8.7
    (145 ratings)
    9.0
    (58 ratings)
    Likelihood to Renew
    8.6
    (6 ratings)
    9.5
    (10 ratings)
    Usability
    8.5
    (144 ratings)
    9.1
    (7 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (57 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (7 ratings)
    Support Rating
    7.4
    (7 ratings)
    9.1
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (7 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    7.3
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Data Sharing and Collaboration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Data Sources
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    8.2
    (131 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    4.5
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    4.5
    (1 ratings)
    User Testimonials
    Maia by MatillionSAP Customer Data Solutions
    Likelihood to Recommend
    Matillion
    Great: Need to query simpler APIs, or utilize well known services such as GSheets etc.? Matillion has got some of the best and easiest to use connectors out there. Not so great: Do you need have a competent CI/CD flow that you will be able to update / compare from Matillion as well as other sources at the same time? Good luck, you will need to be extra careful, as you might have to have a deeper dive into your servers Terminal each time you have a git conflict.
    Incentivized
    Read full review
    SAP
    It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
    Incentivized
    Read full review
    Pros
    Matillion
    • The user interface of your data pipelines makes it easier for people who aren’t as techy as data engineers to observe what's going on.
    • Customer support is quick, not always as efficient as you would want it to be, but still.
    • Nice documentation available.
    Incentivized
    Read full review
    SAP
    • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
    • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
    • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
    Incentivized
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    Cons
    Matillion
    • Matillion is brilliant at importing data -- it would be amazing to have more ways to export data, from emailed exports to API pushes.
    • Any Python that takes more than a few lines of code requires an external server to run it. It would be great to have more integration (perhaps in a connected virtual environment) to easily integrate customized code.
    • Troubleshooting server logs requires quite a bit of technical expertise. More human readable detailed error handling would be greatly appreciated.
    Incentivized
    Read full review
    SAP
    • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
    • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Matillion
    With the current experience of Matillion, we are likely to renew with the current feature option but will also look for improvement in various areas including scalability and dependability. 1. Connectors: It offers various connectors option but isn't full proof which we will be looking forward as we grow. 2. Scalability: As usage increase, we want Matillion system to be more stable.
    Incentivized
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    SAP
    On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
    Incentivized
    Read full review
    Usability
    Matillion
    We are able to bring on new resources and teach them how to use Matillion without having to invest a significant amount of time. We prefer looking for resources with any type of ETL skill-set and feel that they can learn Matillion without problem. In addition, the prebuilt objects cover more than 95% of our use cases and we do not have to build much from scratch.
    Read full review
    SAP
    We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
    Read full review
    Reliability and Availability
    Matillion
    No answers on this topic
    SAP
    The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
    Incentivized
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    Performance
    Matillion
    No answers on this topic
    SAP
    There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
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    Support Rating
    Matillion
    Overall, I've found Matillion to be responsive and considerate. I feel like they value us as a customer even when I know they have customers who spend more on the product than we do. That speaks to a motive higher than money. They want to make a good product and a good experience for their customers. If I have any complaint, it's that support sometimes feels community-oriented. It isn't always immediately clear to me that my support requests are going to a support engineer and not to the community at large. Usually, though, after a bit of conversation, it's clear that Matillion is watching and responding. And responses are generally quick in coming.
    Incentivized
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    SAP
    We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
    Read full review
    In-Person Training
    Matillion
    No answers on this topic
    SAP
    because it was made directly in the company
    Incentivized
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    Online Training
    Matillion
    No answers on this topic
    SAP
    They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
    Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
    Read full review
    Implementation Rating
    Matillion
    We were able to control on access and built various enviroment for implementation
    Incentivized
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    SAP
    There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
    Read full review
    Alternatives Considered
    Matillion
    Fivetran offers a managed service and pre-configured schemas/models for data loading, which means much less administrative work for initial setup and ongoing maintenance. But it comes at a much higher price tag. So, knowing where your sweet spot is in the build vs. buy spectrum is essential to deciding which tool fits better. For the transformation part, dbt is purely (SQL-) code-based. So, it is mainly whether your developers prefer a GUI or code-based approach.
    Incentivized
    Read full review
    SAP
    Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
    Incentivized
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    Scalability
    Matillion
    We're using Matillion on EC2 instances, and we have about 20 projects for our clients in the same instance. Sometimes, we're struggling to manage schedules for all projects because thread management is not visible, and we can't see the process at the instance level.
    Incentivized
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    SAP
    because the platform actually allows you to scale at any time if designed following best practices
    Incentivized
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    Return on Investment
    Matillion
    • Matillion has been the backbone of my company's analytical functionalities for 10+ years, so it has a good ROI.
    • The price is ok for what our company built with it, but it starts to be less competitive if the tool is not used at its fullest.
    Incentivized
    Read full review
    SAP
    • Having a single, stremlined point of entry for the customers improves the overall customer experience
    • By the same reason, maintenance costs are reduced because interventions focus on a single object
    • It's versatile in its integration so there is no need to change the surrounding software ecosystem
    Incentivized
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    ScreenShots

    Maia by Matillion Screenshots

    Screenshot of Matillion's GUI, used to orchestrate jobs with control data flow functionality, automating the ETL process.Screenshot of where structured and semi-structured data can be prepared to create clean data sets that can be used with any BI/reporting/visualization tool of choice. Matillion reads and combines data across a target warehouse external storage, such as S3 or Blob.Screenshot of Matillion's self-validating components, sample and row counts. If a job does fail, the warehouse queue services available with Matillion can be used get an alert to a connected email or Slack account.Screenshot of the SQL component used to run custom scripts from within Matillion. With hundreds of pre-built connectors out of the box, Matillion can handle complex transformation needs.

    SAP Customer Data Solutions Screenshots

    Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform