TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Mattermost

Please fill out the form below to get in touch.

Mattermost

Connect with Mattermost

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Mattermost so that Mattermost and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mattermost

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Wrike

    Score8.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

    $240

    per year 2 users (minimum)

    Pricing
    MattermostWrike
    Editions & Modules
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    Wrike Free
    $0
    per month per user
    Wrike Team
    $10
    per month (billed annually) per user (2-15 users)
    Wrike Business
    $25
    per month (billed annually) per user (5-200 users)
    Apex
    Request a quote
    per month per user
    Pinnacle
    Request a quote
    per month per user
    Offerings
    Pricing Offerings
    MattermostWrike
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Every premium plan begins with a 14-day trial period.
    More Pricing Information
    Community Pulse
    MattermostWrike
    Considered Both Products
    Mattermost
    Chose Mattermost
    Mattermost works better in that there aren’t constant updates and changes which can make finding past messages difficult. Mattermost also works better for channel creation and communication
    Incentivized
    Wrike
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    46 Answers
    92%
    Would buy again
    820 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    44 Answers
    96%
    Delivers good value for the price
    568 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    48 Answers
    94%
    Happy with the feature set
    838 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    21 Answers
    96%
    Lived up to sales and marketing promises
    391 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    34 Answers
    90%
    Implementation went as expected
    451 Answers
    Features
    MattermostWrike
    Project Management
    Comparison of Project Management features of Mattermost and Wrike
    Feature
    Mattermost
    8.4
    49 Ratings
    9% above category average
    Wrike
    7.8
    972 Ratings
    2% above category average
    Task Management8.637 Ratings9.1966 Ratings
    Gantt Charts7.59 Ratings7.3684 Ratings
    Scheduling7.69 Ratings8.3847 Ratings
    Workflow Automation8.929 Ratings8.0839 Ratings
    Mobile Access8.745 Ratings7.4709 Ratings
    Search8.824 Ratings00 Ratings
    Visual planning tools8.511 Ratings00 Ratings
    Resource Management00 Ratings7.6835 Ratings
    Team Collaboration00 Ratings8.8965 Ratings
    Support for Agile Methodology00 Ratings7.9546 Ratings
    Support for Waterfall Methodology00 Ratings8.0494 Ratings
    Document Management00 Ratings7.5817 Ratings
    Email integration00 Ratings7.8731 Ratings
    Timesheet Tracking00 Ratings7.5459 Ratings
    Change request and Case Management00 Ratings7.723 Ratings
    Budget and Expense Management00 Ratings6.7354 Ratings
    Communication
    Comparison of Communication features of Mattermost and Wrike
    Feature
    Mattermost
    8.4
    52 Ratings
    6% above category average
    Wrike
    -
    Ratings
    Chat8.752 Ratings00 Ratings
    Notifications8.352 Ratings00 Ratings
    Discussions8.749 Ratings00 Ratings
    Surveys9.032 Ratings00 Ratings
    Internal knowledgebase9.335 Ratings00 Ratings
    Integrates with GoToMeeting7.78 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.012 Ratings00 Ratings
    Integrates with Outlook7.58 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Mattermost and Wrike
    Feature
    Mattermost
    8.9
    28 Ratings
    10% above category average
    Wrike
    -
    Ratings
    Versioning7.911 Ratings00 Ratings
    Video files9.322 Ratings00 Ratings
    Audio files9.322 Ratings00 Ratings
    Document collaboration7.918 Ratings00 Ratings
    Access control9.922 Ratings00 Ratings
    Advanced security features9.019 Ratings00 Ratings
    Integrates with Google Drive8.212 Ratings00 Ratings
    Device sync10.016 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Mattermost and Wrike
    Feature
    Mattermost
    -
    Ratings
    Wrike
    7.3
    363 Ratings
    5% below category average
    Quotes/estimates00 Ratings8.21 Ratings
    Invoicing00 Ratings6.628 Ratings
    Project & financial reporting00 Ratings7.5358 Ratings
    Integration with accounting software00 Ratings6.9220 Ratings
    Best Alternatives
    MattermostWrike
    Small Businesses
    Flock
    Score9.5 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MattermostWrike
    Likelihood to Recommend
    8.6
    (54 ratings)
    8.4
    (1007 ratings)
    Likelihood to Renew
    8.9
    (10 ratings)
    8.5
    (109 ratings)
    Usability
    7.2
    (8 ratings)
    8.4
    (343 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (24 ratings)
    Performance
    -
    (0 ratings)
    6.6
    (21 ratings)
    Support Rating
    8.0
    (9 ratings)
    9.5
    (93 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (5 ratings)
    Online Training
    -
    (0 ratings)
    8.3
    (13 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    9.9
    (37 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (16 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    8.6
    (39 ratings)
    7.0
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (15 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (8 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.7
    (9 ratings)
    User Testimonials
    MattermostWrike
    Likelihood to Recommend
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Wrike
    Wrike helped us stitch PMO-related activities under one umbrella. The easy collaboration with multiple access types, combined with security access definitions, helped users across the organization contribute according to their roles. This helped provide the organization with multiple items to be reviewed in a single tool. This saved time in weekly review meetings by avoiding switching between multiple tools & files.
    Incentivized
    Read full review
    Pros
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    Wrike
    • Excellent dashboards that are easy to use and give amazing insights.
    • User friendly interface that is also easy to interact with.
    • Lot of integrations.
    • Robust project and task management features.
    • Facilitate seamless team collaboration and communication.
    • Highly customizable and multiple project views.
    Read full review
    Cons
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Wrike
    • Email alerts sometimes send too slowly.
    • If you put a project on hold, it can be hard to find it once you are ready to return to it.
    • Sometimes there are too many steps/tasks and the main page can get cluttered.
    Incentivized
    Read full review
    Likelihood to Renew
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Wrike
    I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
    Incentivized
    Read full review
    Usability
    Mattermost
    Since it helps track all the things at one place and the bots can be made which helps to automate many tasks. We use it in our security incident tracking in which there are pre defined tasks like adding people, creating groups, launching bots. All these things make the work easier and oraganized
    Incentivized
    Read full review
    Wrike
    We have project templates set up based on what job type is selected in our work request form. This helps save time by having specific tasks already on each job as it is opened. Then it's just a matter of scheduling the tasks based on the job request and current workload. As long as a due date is flexible, it's easy to shift specific due dates as needed.
    Incentivized
    Read full review
    Reliability and Availability
    Mattermost
    No answers on this topic
    Wrike
    Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
    Read full review
    Performance
    Mattermost
    No answers on this topic
    Wrike
    Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
    Incentivized
    Read full review
    Support Rating
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    Wrike
    During my learning phase with Wrike, I initially struggled with setting up automation rules and request forms. However, Wrike support was always my go-to, resolving issues within seconds or minutes. Their assistance made the learning process much easier. My best experience was receiving step-by-step screenshots to follow, with the support team on standby until I was completely satisfied.
    Incentivized
    Read full review
    In-Person Training
    Mattermost
    No answers on this topic
    Wrike
    We had staff in person provide some training
    Incentivized
    Read full review
    Online Training
    Mattermost
    No answers on this topic
    Wrike
    I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
    Incentivized
    Read full review
    Implementation Rating
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    Wrike
    There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
    Read full review
    Alternatives Considered
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    Wrike
    Jira did not at all help us get our work done as content creators. I think that was because Jira wasn't quite right for our uses. Wrike fits our needs so much better. I can't tell you enough the relief I felt when we adopted Wrike and I never had to use Jira again.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Mattermost
    No answers on this topic
    Wrike
    company purchase
    Incentivized
    Read full review
    Scalability
    Mattermost
    No answers on this topic
    Wrike
    The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business
    Read full review
    Professional Services
    Mattermost
    No answers on this topic
    Wrike
    I do not use professional services.
    Incentivized
    Read full review
    Return on Investment
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    Wrike
    • Different teams (e.g., contracting, compliance, provider relations) can view updates in real time, comment directly on tasks, and escalate items when needed.
    • Wrike allows us to template the contracting process (from intake to signature) to ensure consistency across payers and reduce administrative overhead.
    • Leadership can see the status of negotiations at a glance, identify bottlenecks, and prioritize resources accordingly.
    Incentivized
    Read full review
    ScreenShots

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.

    Wrike Screenshots

    Screenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of Space workflowsScreenshot of Space workflows