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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft 365 Business Premium

    Score9 out of 10
    N/AAn integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place.…N/A

    Slack

    Score9 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Pricing
    Microsoft 365 Business PremiumSlack
    Editions & Modules
    No answers on this topic
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Microsoft 365 Business PremiumSlack
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
    More Pricing Information
    Community Pulse
    Microsoft 365 Business PremiumSlack
    Considered Both Products
    Microsoft
    Chose Microsoft 365 Business Premium
    There really are few viable alternatives to Microsoft 365 Business Premium. Organizations can either use Google, Microsoft 365, or an amalgamation of Slack, Zoom, and Google/\Microsoft. For organizations that already use Microsoft, it's convenient to upgrade rather than …
    Incentivized
    Chose Microsoft 365 Business Premium
    The wider adoption of Slack by users is hard to compete with. Slack is integrated into far more services and apps than Teams and that makes it a better service. Teams would be a better product if its API was used by more third-party services and Microsoft did not force users …
    Incentivized
    Chose Microsoft 365 Business Premium
    Against the most common competitor/peer of the Apple Pages/Numbers/Keynote suite, Microsoft 365 absolutely demolishes. It's hardly a fair fight considering the ease of use Microsoft products enjoy on Apple hardware despite the companies being direct competitors. Apple knows …
    Incentivized
    Chose Microsoft 365 Business Premium
    Microsoft BI is another great tool but has a more specific purpose it serves. They can't really be compared against one another, but they do compliment each other as they both offer different things and different tools. Microsoft BI is used a bit, but probably not to its full …
    Incentivized
    Chose Microsoft 365 Business Premium
    It was not my decision to move to Office 365 for Business. We have used Google for Business in the past, as well. Both are good and it's mainly more of user-preference that sets them apart.
    Incentivized
    Chose Microsoft 365 Business Premium
    I actually use both Google Drive's Tools and Microsoft 365 Business. Both have their strengthens and weaknesses. I choose Microsoft 365 Business because I already have a long time history with the products provided by Microsoft and I use Excel every day. I use Google Drive for …
    Incentivized
    Chose Microsoft 365 Business Premium
    Microsoft is more universally accepted, which makes it easier for us to work with our clients.
    Incentivized
    Salesforce
    Chose Slack
    The integration tools within Slack are easy to use and can quickly be added. I find that sharing documents, videos, and other resources is really easy. I don't have to do any special customization in order to use all the features in Slack, it just lets me add apps, or join …
    Incentivized
    Chose Slack
    Skype is good for calls/video, but not history retention. Sharing files isnt that great either.
    Incentivized
    Chose Slack
    You can have multiple teams for a single user account. Most of times will use only one team, though, with multiple channels within it for further discussion levels. Slack permits a lot of third-party service integration.
    You can fine-tune notifications to only send you an alert …
    Incentivized
    Chose Slack
    The API and hook integration is very good along with having the ability to have multi-tenants is key within one platform
    Incentivized
    Chose Slack
    There are more options with Slack and better integrations. We can also add contractors to individual channels and share easily, regardless of their email platform. The Google features are still available, but Slack provides more options for customization and usability. The …
    Incentivized
    Chose Slack
    In Slack, you can easily collab with your channels. You can upload videos and large files easily.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    50 Answers
    97%
    Would buy again
    503 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    48 Answers
    99%
    Delivers good value for the price
    426 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    50 Answers
    98%
    Happy with the feature set
    510 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    33 Answers
    98%
    Lived up to sales and marketing promises
    295 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    35 Answers
    99%
    Implementation went as expected
    330 Answers
    Features
    Microsoft 365 Business PremiumSlack
    Project Management
    Comparison of Project Management features of Microsoft 365 Business Premium and Slack
    Feature
    Microsoft 365 Business Premium
    -
    Ratings
    Slack
    7.9
    628 Ratings
    2% above category average
    Task Management00 Ratings7.6430 Ratings
    Gantt Charts00 Ratings6.961 Ratings
    Scheduling00 Ratings7.8363 Ratings
    Workflow Automation00 Ratings8.0396 Ratings
    Mobile Access00 Ratings9.4601 Ratings
    Search00 Ratings8.2608 Ratings
    Visual planning tools00 Ratings7.3275 Ratings
    Communication
    Comparison of Communication features of Microsoft 365 Business Premium and Slack
    Feature
    Microsoft 365 Business Premium
    -
    Ratings
    Slack
    8.7
    636 Ratings
    8% above category average
    Chat00 Ratings9.6635 Ratings
    Notifications00 Ratings8.7632 Ratings
    Discussions00 Ratings9.2620 Ratings
    Surveys00 Ratings8.1413 Ratings
    Internal knowledgebase00 Ratings7.8412 Ratings
    Integrates with GoToMeeting00 Ratings8.9110 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.7182 Ratings
    Integrates with Outlook00 Ratings8.9120 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft 365 Business Premium and Slack
    Feature
    Microsoft 365 Business Premium
    -
    Ratings
    Slack
    8.4
    603 Ratings
    4% above category average
    Versioning00 Ratings8.2326 Ratings
    Video files00 Ratings8.2541 Ratings
    Audio files00 Ratings8.4527 Ratings
    Document collaboration00 Ratings7.9429 Ratings
    Access control00 Ratings8.3411 Ratings
    Advanced security features00 Ratings8.3362 Ratings
    Integrates with Google Drive00 Ratings9.0211 Ratings
    Device sync00 Ratings9.0455 Ratings
    Best Alternatives
    Microsoft 365 Business PremiumSlack
    Small Businesses
    Google Workspace
    Score9.1 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Google Workspace
    Score9.1 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Microsoft 365
    Score8.7 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft 365 Business PremiumSlack
    Likelihood to Recommend
    8.9
    (108 ratings)
    9.1
    (639 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (25 ratings)
    Usability
    8.6
    (57 ratings)
    9.0
    (255 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    8.4
    (41 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.4
    (9 ratings)
    10.0
    (68 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    8.9
    (5 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    6.0
    (1 ratings)
    9.7
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Microsoft 365 Business PremiumSlack
    Likelihood to Recommend
    Microsoft
    Microsoft 365 Business Premium is well suited to any size organization and is a must-have for business purposes. It is a vital component for the majority of work software needs, as the Microsoft 365 Business Premium package has apps to handle needs that I didn't know we had. It is a great way to provide the required software programs to teams, especially those that work remotely due to the great sharing capabilities built into it. Furthermore, the nonprofit program provided our small nonprofit with vital components for our remote work, while allowing us to keep our donated funds going directly to our mission.
    Incentivized
    Read full review
    Salesforce
    Slack is ideal for Scrum and agile teams that need continuous communication during sprint planning, daily stand-ups, backlog refinement, testing, and retrospectives. Slack is well-suited for maintaining team knowledge through searchable conversations and dedicated channels, where experienced team members help onboard new QA analysts.
    Read full review
    Pros
    Microsoft
    • Work in sync in different departments.
    • Being able to work from any device or computer. It is a very noble tool in different devices.
    • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
    Incentivized
    Read full review
    Salesforce
    • Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).
    • Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a "ramp up" folder that can be used by any new joiner.
    • Global search is effective when I forget which group a particular message was in.
    Read full review
    Cons
    Microsoft
    • adding calendar invitations is not straight forward
    • copying folders from SharePoint libraries to an external drive should not be relying on the available space on the C drive
    • administering mailboxes for our company is convoluted forcing me to hunt for settings and options
    • lack of flexibility on the location of the OST and PST files
    • the new version should not do away with PST files but rather improve their reliability.
    • the PST internal structure is inefficient. the PST file should be able to shrink automatically when one delete emails.
    Incentivized
    Read full review
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
    Read full review
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    Usability
    Microsoft
    The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
    Incentivized
    Read full review
    Salesforce
    Slack has good usability. Devs that are not familiar with the platform are able to jump into conversations and start sharing code and links within just minutes. Non developers are also able to understand the layout such as the Project Managers that are keeping the projects on track. We have not seen any tickets where employees are having trouble understanding Slack.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
    Read full review
    Performance
    Microsoft
    In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
    Incentivized
    Read full review
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
    Incentivized
    Read full review
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
    Incentivized
    Read full review
    Salesforce
    I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
    One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • We can now keep work going from anywhere. It doesn't matter if we are on a job site or sitting in the office or working from home for a day or two we don't have to miss a beat.
    • It has unified how we store information so that everything isn't stored on individual computers
    Incentivized
    Read full review
    Salesforce
    • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
    • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
    Incentivized
    Read full review
    ScreenShots