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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft 365

    Score8.7 out of 10
    N/AMicrosoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

    $5

    Per User Per Month

    SharePoint

    Score7.9 out of 10
    N/AMicrosoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

    $5

    Per User Per Month

    Pricing
    Microsoft 365SharePoint
    Editions & Modules
    Business Basic
    $5.00
    Per User Per Month
    Individual
    $5.84
    *Per Month
    Business - Apps
    $8.25
    Per User Per Month
    Enterprise - F3
    $10.00
    Per User Per Month
    Business Standard
    $12.50
    Per User Per Month
    Business Premium
    $20.00
    Per User Per Month
    Enterprise - E3
    $32.00
    Per User Per Month
    Enterprise - E5
    $57.00
    Per User Per Month
    Plan 1
    $5.00
    Per User Per Month
    Plan 2
    $10.00
    Per User Per Month
    Office 365 E3
    $20.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Microsoft 365SharePoint
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*When billed annually.—
    More Pricing Information
    Community Pulse
    Microsoft 365SharePoint
    Considered Both Products
    Microsoft
    Chose Microsoft 365
    Microsoft Office 365 is definitely the industry leader when it comes to having a suite of basic tools to create, collaborate and share within and outside of your organization. It’s also very valuable since so many other companies use it as the skills for employees are …
    Incentivized
    Chose Microsoft 365
    NA
    Incentivized
    Chose Microsoft 365
    It's still a Microsoft product, but the Online model is far superior to the on-prem offerings. Especially with Microsoft focusing on their online platform over their on-prem servers. Migration from these on-prem services is fairly simple and Microsoft has done a great job to …
    Incentivized
    Chose Microsoft 365
    365 was already selected when I was hired into my Company and I just have a couple years working with this Tool, but it is flexible to set up and use based on your own needs and it is a terrific tool when you can't get to your normal Company email solution.
    Incentivized
    Chose Microsoft 365
    We used other cloud e-mail provider but then we have to pay separately for office documents like Word, Excel, PPT, and Project. We compared the ROI and features and hence we selected Office 365.
    Incentivized
    Chose Microsoft 365
    Having all of the offerings and services in one easy to use administrative interface makes administration of our Microsoft suite of applications much easier. We are not able to get that same integration with separated applications. Gmail is not very intuitive if you're coming …
    Incentivized
    Microsoft
    Chose SharePoint
    I like Microsoft SharePoint over Google Drive for its organization. I believe that Microsoft SharePoint keeps things much more organized than Google Drive. Also, typically when you purchase Microsoft SharePoint, you get the rest of the Microsoft Suite. However, Google Drive has …
    Incentivized
    Chose SharePoint
    One drive I think is more for personal use as a cloud storage. SharePoint can be more of use in businesses where teams can easily collaborate in various documents and files. This can also automate other processes to make it easier for the business in their day to day work tasks.
    Incentivized
    Chose SharePoint
    I have only used Google Drive for personal reasons, not at work. SharePoint has a larger corporation safer feel to it as it uses the comfort of MS Office products for users.
    Incentivized
    Chose SharePoint
    Being integrated into Office 365 and included with your subscription, there are no added costs associated with setting up SharePoint. Also being able to sync one drive and being able to open files SharePoint files via file explorer is a great added benefit.
    Incentivized
    Chose SharePoint
    We found that Google Docs was basically much more user-friendly that MS SharePoint, but was much more consumer-focused (which was a good thing from a usability point of view). However, its features were not robust enough for full business implementation. We all use Outlook and …
    Incentivized
    Chose SharePoint
    I've looked at JIRA and Confluence and found that SharePoint was superior in user familiarity, since our users already knew what SharePoint did using a previous version, and also better for future-proofing since we were also interested in migrating to Office 365 eventually. We …
    Incentivized
    Chose SharePoint
    Box has functioned very similar to Microsoft Share Point, however, the integration that SharePoint has with the rest of the cloud and on-premise applications that the company has, makes the solution more robust and allows us to make more developments based on the flow of …
    Incentivized
    Chose SharePoint
    I personally haven't seen anything else that compares to SharePoint. There are other tools out there that do a small portion of what SharePoint does, and in some cases, it still makes sense to use some of those, if the requirements are there. For example, the Task list in …
    Incentivized
    Chose SharePoint
    They are about as equally usable. We used SharePoint because it was included with our 365 license.
    Incentivized
    Chose SharePoint
    ShareFile is very easy to use for uploading and downloading files, but it doesn't have all of the capabilities that SharePoint does.
    Incentivized
    Chose SharePoint
    • Google Docs: Not enterprise ready, but great at multi user edits. Subsites and integration not native. Use of service accounts not a strong suit. Not audit friendly
    • Slack: Discontinued due to security features and lack of AD integration (At the time)
    • Confluence: Better at …
    Incentivized
    Chose SharePoint
    The decision of selecting MS Sharepoint was relatively easy, as we have all our servers and applications in Microsoft Environments. So, by selecting SharePoint, we didn't have to worry about compatibility issues. Also, the majority of our partners are Microsoft Gold Certified, …
    Incentivized
    Chose SharePoint
    In terms of user experience and usability, other apps have done a better job proving an intuitive workflow and behaviors that just work. In contrast, SharePoint's use cases (in particular sharing with non-Microsoft users) result a bit more confusing sequence of events.
    Incentivized
    Chose SharePoint
    My Company had already selected and had been using SP prior to my hiring in, so I can't speak to why it was selected. But, I can tell you from past work experience, nothing comes close as a collaboration tool. There are many "copycat" software packages out there but none can …
    Incentivized
    Chose SharePoint
    SharePoint was already in place when I came into my current role. We've reevaluated a couple of times and it works well given our current team, each person's technical "knowledge" (such as it is), and processes.
    Incentivized
    Chose SharePoint
    Ultimately we are an agency that makes everyday use of the Microsoft Office Suite, Exchange Servers and O365 Email Services, so it only made sense to go with MS SharePoint based on its great integrations with these other systems. It fills a much-needed gap in the agency, …
    Incentivized
    Chose SharePoint
    Microsoft SharePoint is cheaper, more skills are available, and it's easier to implement than its direct competitors.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    195 Answers
    89%
    Would buy again
    51 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    179 Answers
    96%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    198 Answers
    95%
    Happy with the feature set
    54 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    134 Answers
    96%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    142 Answers
    97%
    Implementation went as expected
    37 Answers
    Best Alternatives
    Microsoft 365SharePoint
    Small Businesses
    Google Workspace
    Score9.1 out of 10
    HCL Connections
    Score9 out of 10
    Medium-sized Companies
    Google Workspace
    Score9.1 out of 10
    HCL Connections
    Score9 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
    HCL Connections
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft 365SharePoint
    Likelihood to Recommend
    8.4
    (262 ratings)
    8.1
    (271 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    9.8
    (26 ratings)
    Usability
    8.7
    (30 ratings)
    8.2
    (31 ratings)
    Support Rating
    8.9
    (54 ratings)
    8.8
    (13 ratings)
    In-Person Training
    -
    (0 ratings)
    4.5
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    6.0
    (5 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.2
    (51 ratings)
    Data Sources
    -
    (0 ratings)
    7.6
    (50 ratings)
    User Testimonials
    Microsoft 365SharePoint
    Likelihood to Recommend
    Microsoft
    Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
    Incentivized
    Read full review
    Microsoft
    It's Microsoft, so it rarely goes down or unnecessarily limits access. It works, though page load times can be long if you have lots of data. I feel like the Mac vs. PC divide has started to show up for MS products, but SharePoint works well with both.
    Read full review
    Pros
    Microsoft
    • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
    • Easy embedding on SharePoint to broadcast all the content created in the different tools.
    • The office package is still robust with the good things from the past and new additions.
    Incentivized
    Read full review
    Microsoft
    • We track employees' performance sheets, which are accessible to the employee, his manager, and HR, and this helps with transparency.
    • We maintain technical process documents and SOPs, which help us quickly provide relevant documents during audits.
    • We maintain incident documents change request forms in SharePoint, which helps us in tracking the changes.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
    • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
    • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
    Incentivized
    Read full review
    Microsoft
    • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
    • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
    • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
    Incentivized
    Read full review
    Microsoft
    It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
    Incentivized
    Read full review
    Usability
    Microsoft
    Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
    Incentivized
    Read full review
    Microsoft
    No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
    Incentivized
    Read full review
    Microsoft
    Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
    • Quick turnaround time for issues
    • A range of support services
    • Access to a network of resources
    • Escalation of issues
    • Ongoing development and commitment to produce enhancement
    The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    Microsoft
    The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    Microsoft
    I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
    Read full review
    Implementation Rating
    Microsoft
    Everything works and I use it all the time.
    Incentivized
    Read full review
    Microsoft
    Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
    Read full review
    Alternatives Considered
    Microsoft
    Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
    Read full review
    Microsoft
    The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • We have a lot of nonprofit users, so they have a good ROI.
    • I like the constant updates without having to purchase the software repeatedly.
    • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
    • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
    Read full review
    Microsoft
    • It comes with Office 365. It won't cost you any additional charges.
    • It will help you to streamline your communication and work as a central hub for all tasks, files[,] and events[.]
    • Setting it up will need a bit [of] planning. If you jump blindly it will become a confusing place for your team members and make them frustrated[.]
    Incentivized
    Read full review
    ScreenShots