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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft 365

    Score8.7 out of 10
    N/AMicrosoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

    $5

    Per User Per Month

    OneNote

    Score7.8 out of 10
    N/AMicrosoft's OneNote is a digital note-taking app, supporting photos, annotating, web page clipping, emailing, and synchronizing notes across devices.N/A
    Pricing
    Microsoft 365OneNote
    Editions & Modules
    Business Basic
    $5.00
    Per User Per Month
    Individual
    $5.84
    *Per Month
    Business - Apps
    $8.25
    Per User Per Month
    Enterprise - F3
    $10.00
    Per User Per Month
    Business Standard
    $12.50
    Per User Per Month
    Business Premium
    $20.00
    Per User Per Month
    Enterprise - E3
    $32.00
    Per User Per Month
    Enterprise - E5
    $57.00
    Per User Per Month
    Microsoft OneNote
    Free
    Offerings
    Pricing Offerings
    Microsoft 365OneNote
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*When billed annually.—
    More Pricing Information
    Community Pulse
    Microsoft 365OneNote
    Considered Both Products
    Microsoft
    Chose Microsoft 365
    Personally I would prefer Google Workspace because it integrates better with the Android based tools that I already use. I also like how Google's Docs, Sheets, and Slides online functionality is their focus rather than an addon to get to the cloud. Google Workspace's sharing …
    Incentivized
    Chose Microsoft 365
    It is becoming much more robust
    Incentivized
    Chose Microsoft 365
    Google Docs, Sheets, Calendar, etc. were not available in the listings, but to me, these would be Microsoft's competition in this space. Google seemed to have basically copied what Microsoft has done with these apps [and] made them web-browser friendly and cloud-based. …
    Incentivized
    Chose Microsoft 365
    I haven't had to use anything else, we learned Microsoft programs in high school and college.
    Incentivized
    Chose Microsoft 365
    Office 365 provides quarantining the spam services and also the skype service where one can schedule meetings and discuss for long hours. It provides customers to enforce customized policy on their data in order to protect their data from attacks. It also helps in data privacy …
    Incentivized
    Chose Microsoft 365
    Price, support, applications, cloud services
    Incentivized
    Microsoft
    Chose OneNote
    OneNote is part of the Microsoft stack, so it integrates well if you are already using that. It is quick to use and works on multiple devices like desktop and phone.

    Confluence may be better for things like wikis and more robust for content it can display. I remember being able …
    Incentivized
    Chose OneNote
    I tried organizing various online hard drive storage products like Dropbox, iCloud and Google Drive and One Drive. However, I like the visual aspects of OneNote when I save a document or webpage. It's simpler and I am able to know immediately if I have found the item I am …
    Incentivized
    Chose OneNote
    Evernote and OneNote are very similar. Mac users may be more comfortable with Evernote as it has been the standard on Mac for many years, but OneNote has definitely caught up in terms of feature/functionality. Personally, I bounce back and forth between them as I have many …
    Incentivized
    Chose OneNote
    I had used IBM Doors for requirement gathering though a document repository. It was hard to maintain as we had to always download the latest docs on a local [drive]. OneNote overcame this issue.
    Incentivized
    Chose OneNote
    Prefer to use OneNote because it's included in Microsoft Office.
    Incentivized
    Chose OneNote
    I've looked at Evernote and a few miscellaneous Android apps but nothing is as integrated with Microsoft Office or quite as flexible as OneNote. To be honest, OneNote chose me. It has been a part of Office Professional for many years. Though, I admit I didn't start really using …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    195 Answers
    96%
    Would buy again
    25 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    179 Answers
    100%
    Delivers good value for the price
    25 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    198 Answers
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    134 Answers
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    142 Answers
    94%
    Implementation went as expected
    16 Answers
    Best Alternatives
    Microsoft 365OneNote
    Small Businesses
    Google Workspace
    Score9.1 out of 10
    Google Keep
    Score9.2 out of 10
    Medium-sized Companies
    Google Workspace
    Score9.1 out of 10
    Google Keep
    Score9.2 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
    Google Keep
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft 365OneNote
    Likelihood to Recommend
    8.4
    (262 ratings)
    8.3
    (74 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    10.0
    (13 ratings)
    Usability
    8.7
    (30 ratings)
    7.7
    (14 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.8
    (3 ratings)
    Support Rating
    8.9
    (54 ratings)
    8.7
    (10 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft 365OneNote
    Likelihood to Recommend
    Microsoft
    Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
    Incentivized
    Read full review
    Microsoft
    In my opinion OneNote is a must for anyone who does business. It’s versatile, stable and sustainable. It can keep private information private - like passwords. It can be used for collaborative work - like standard operating procedures. It is fairly easy to use and far superior to pen and paper. When used for meeting notes, it can be flagged with icons that are searchable - like ideas or important items. You can even create Outlook tasks on the fly
    Incentivized
    Read full review
    Pros
    Microsoft
    • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
    • Easy embedding on SharePoint to broadcast all the content created in the different tools.
    • The office package is still robust with the good things from the past and new additions.
    Incentivized
    Read full review
    Microsoft
    • Because of its flexibility and ability to hold different types of content (text, images, tables), it is a great tool for collecting content from different resources and organizing it in one place.
    • Technical support analysts are using sections for their support case analysis; they paste pieces of logs, screen-shots, document their steps in troubleshooting etc., all in one section, to get the full picture yet stay organized.
    • The logic of content structure; Notebook>Section>Page>Paragraph, allows you to manage and collect all needed information by the areas of the user's responsibility. For example; each of my projects has its own section, in which each page is a task.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
    • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
    • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
    Incentivized
    Read full review
    Microsoft
    • The table editing tools are too simplistic and lack the features found in other Office products.
    • Some content loses its rich text formatting when being pasted into OneNote. A workaround is to paste the content first into Outlook or Word and then copy/pasting that into OneNote.
    • Microsoft is moving away from a local install of OneNote, which means notebooks have to be in the cloud in Office 2019. This will actually reduce the usefulness of OneNote in some environments and opens the door to competitor products.
    • Update: Microsoft has now announced that it will continue to support OneNote 2016 through 2023. https://techcommunity.microsoft.com/t5/Office-365-Blog/Your-OneNote/ba-p/954922
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
    Incentivized
    Read full review
    Microsoft
    As this is not a compulsory tool in our organization, I would say all depends on the decision makers, however since this is a part of MS Office, I am sure we will have it for as long as we will possibly need it. However, I would not be so sure, if it was a separate product
    Read full review
    Usability
    Microsoft
    Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
    Incentivized
    Read full review
    Microsoft
    I find OneNote incredibly usable. I'm fairly middle of the road when it comes to tech savvy-ness. The platform was very easy to learn and explore. I like that OneNote is no clunky and offers a clean interface. This is important when it comes to deciding if a tool is usable for multiple people.
    Incentivized
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Microsoft
    Overall, I rate OneNote's performance highly. In general, notebooks, sections and pages load quickly. OneNote integrates with other apps and info ca easily be shared/copied to and from the tool to other tools. Moreover, Notebooks tend to sync quickly meaning shared notebooks are up to date almost immediately provided there are no syncing issues.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
    Incentivized
    Read full review
    Microsoft
    Since it is part of Microsoft Office and used across the globe there are a lot of support options available. It's quickest to just do a google search which will have plenty of articles to help you since there are so many OneNote users but as an Office customer you also have access to Microsoft support and I have had good experiences with their support (probably because I'm with a large company who is a large customer to them).
    Incentivized
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    Implementation Rating
    Microsoft
    Everything works and I use it all the time.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    Microsoft
    Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
    Read full review
    Microsoft
    I tried using Evernote and it is an equally usable tool, however, I prefer the interface and capabilities of OneNote. OneNote seems much easier to use and understand. I think that may primarily be because OneNote is a Microsoft application and I am very used to using Microsoft applications such as Word, Excel, etc. I also use OneNote to keep my grocery list. It does as good of a job as the grocery list applications out there, only I like the flexibility I have with OneNote and how I specifically do my shopping.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • We have a lot of nonprofit users, so they have a good ROI.
    • I like the constant updates without having to purchase the software repeatedly.
    • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
    • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
    Read full review
    Microsoft
    • OneNote has become our organizational standard method of taking electronic notes (though some still prefer pen and paper.) It has been a zero cost outlay due to its freely available nature.
    • Its integration with other Microsoft Office products makes it easy to share notes and content between products, allowing for easy collaboration where needed.
    • OneNote's integration with OneDrive ensures that individual's notes are always safe and secure, taking away the tedious responsibility of backup from the user, and makes it happen seamlessly in the background.
    Incentivized
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    ScreenShots