Likelihood to Recommend Microsoft 365 is well-suited for:Small and Medium-sized Businesses (SMBs): Microsoft 365 offers a cost-effective solution for SMBs to access a suite of essential productivity tools without the need for extensive IT infrastructure. It provides a wide range of applications, allowing teams to collaborate, communicate, and manage documents efficiently.Remote Work and Collaboration: Microsoft 365's cloud-based nature makes it ideal for remote work scenarios. With tools like Microsoft Teams, employees can easily communicate, hold video conferences, and collaborate on projects in real-time, regardless of their location.Microsoft 365 may be less appropriate for:Organizations with Specific Software Requirements: Some organizations may have specialized software needs that are not met by Microsoft 365. In such cases, they may require industry-specific software or custom solutions.Limited Internet Connectivity: Microsoft 365 is a cloud-based platform, which means a stable internet connection is essential for optimal functionality. Organizations with poor internet connectivity might face challenges using the cloud-based applications effectively.
Read full review It's great for kids with hidden disabilities. Having a screen reading tool helps eliminate reading anxiety for kids with dyslexia. When they know they have access to a tool to help them gain access to information they are more engaged. The word prediction doesn't work well for kids with articulation issues and there are areas of improvement for low vision users.
Read full review Pros keeps me extremely organized. It is so easy to link calendars, emails, and documents. keeps me well connected. It is so easy to send a quick message on teams or send an email to a group (for example, my particular team within the company). easy to use. Everything is straightforward, making it easy to find an answer to a question. There is even a search option to figure out how to do something within Microsoft. Read full review Read&Write works well with Word in Office 365 (we are a Microsoft board) Read&Write is excellent in the speech to text and text to speech areas. We love the prediction tool, especially for users whop are apprehensive to dictate yet still require spelling support. We love the collect highlights feature, especially when we are researching a webpage in order to write a research paper. We love the summarize tool! Read full review Cons Microsoft 365 really needs to work on protection part. In complex environment it is not reliable as compared to its competitors like Proofpoint. There are many instances where it fails to perform effectively. In SharePoint Online the versioning feature of the document needs to be improved by Microsoft. Sometimes when we have to roll back to the previous version it does not work as expected. In Teams messaging and app permission policies can be improved. There are some settings where we have to add a lot of things manually. Read full review I wish the Check It tool was available on the web (only in GDocs currently) I wish the highlighter/collect highlights would collect citation information (kind of a combination of MyBib and highlighters) One weird thing with the Reading tools (text-to-speech) is that if you are zoomed in to FIT on a GDoc it does glitchy stuff (skipping or not displaying) vs when you are at 100% zoom why isn't Rewordify in Read&Write in a Google Doc? only on web version? Same for Simplify text tool. Read full review Likelihood to Renew There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
Read full review As an assistive technology software that revolutionizes literacy experiences. With features like text-to-speech, speech-to-text, and vocabulary tools, it empowers learners of all abilities. Its impact extends beyond the classroom, fostering engagement, accessibility, and personalized learning.
Read full review Usability The interface of the different tools (this suite has MANY different tools) is usually simple to use and intuitive, and you can always re-arrange and add or remove the task you use most frequently from the menus and task bars.
Each tool / product includes a lot of features that may require a more intensive learning, but usually Office 365 tools are simple to learn from scratch, adding more knowledge as you required more advanced features
Read full review Extremely user friendly and easy to use
Read full review Reliability and Availability Highly available
Read full review Performance Integrates well and quickly
Read full review Support Rating Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
Read full review They are quick to respond and very helpful. Answers received back seem genuine and informed. I never feel I am jumping through technical support hoops as staff do not follow a support script that starts at the lowest level and requires repeated information.
Read full review Implementation Rating Everything works and I use it all the time.
Read full review Still trying to get all schools and teachers to buy in that students need this access
Read full review Alternatives Considered Google Sheets is better for sharing and collaborative editing. Versioning of the same file is also one of
Google Sheets strong points.
Microsoft 365 is better for working with local files. It is much easier to store the file in multiple places and backup multiple versions in multiple places.
LibreOffice is free but the usage is much counter intuitive than Microsoft Office. OpenOffice is worse when it comes to UI.
Microsoft Excel's performance with larger files is much better. When opening huge files, excel loads it asynchronously and I can start working right away.
Read full review Clicker was missing from the list. The benefit of using Read&Write over other software has been its integration with Google, and that it brings all the features into one toolbar. This means we are not adding additional cognitive load to our students.
Read full review Scalability Easy to use
Read full review Return on Investment Positively, it has increased productivity and efficiency in creating templates and being able to systemize some of the protocols we are working on putting into place. It has been a positive as well as most individuals and companies that we associate with also use MicroSoft 365 and therefore there is no need to have formats change in our documents when they open them up using another type of program. Getting work done quickly.... One and Done!!! Read full review It engages more students in the writing process It engages more students in the reading process by allowing struggling learners to listen to text and be able to keep up with the discussions with their typical peers. It has improved learning outcomes by giving students tools to promote independence and engage them in the process and allowing them to create their best work. Read full review ScreenShots