Microsoft Dynamics 365 Marketing vs. Veeam Data Cloud for Microsoft 365

Having used both Salesforce and Microsoft Marketing, the integration is much tighter and the automation and workflow is much tighter using PowerAutomate. Reporting on tasks is better in Salesforce, but the ability to fully and quickly integrate into the Microsoft Azure stack is well worth the hassle of quickly generating reports.

Incentivized

Veeam Data Cloud for Microsoft 365 is well suited for anyone using Microsoft 365 for email, OneDrive, and/or Sharepoint. Microsoft offers backup solutions, but their clunky, hard to use, and expensive, not to mention the fact that Microsoft likes to move features around to different admin consoles or different locations in the same admin console. Because of the limited scheduling options, Veeam Data Cloud for Microsoft 365 may not be well suited for large enterprises - a backup job from a previous day might still be running when it's supposed to start again, but the new job will not run until the previous job is complete.

Incentivized

• Builds dynamic audiences using real-time CRM and behavioral data without manual list maintenance.
• Triggers communications based on actions such as purchase, visit date, or post-visit timing.
• Manages high-volume transactional and lifecycle emails with consistent governance and compliance.

Incentivized

• Allows for granular restore capabilities.
• Comprehensive Microsoft 365 Coverage.
• Predictable pricing. Microsoft pricing is "Pay as you go" based on utilization, which undoubtedly will increase as the tenant grows over time. Veeam is based on per-user.
• Can select which location your data is stored, if you choose.

Incentivized

• Currently marketing is more contact centric, should add the flexibility of doing segmentation as well as customer journey on leads without associating with contact
• Pricing is based on number of contact, even if you are not marketing all of them.
• Cannot reuse the existing marketing lists created in CRM for marketing as seamlessly as in ClickDimensions, even though both uses the same Dataverse

Incentivized

• Veeam Backup for Microsoft 365 isn't 'multi geo' aware - this means we have to manually select resources to back up depending on their geo-location.
• Veeam Backup for Microsoft 365 doesn't backup Private Channels users create in a Team - there are workarounds for this but it would be nice if this just worked.

Incentivized

I wouldn't even think of renewing our use of Marketing 365. It's worthless

Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.

Incentivized

Microsoft Dynamics 365 Marketing is extremely usable in order to manage all of my organization's customer information across the organization. Further we use Microsoft Dynamics 365 Marketing to manage all of our marketing campaigns from beginning to end. Microsoft Dynamics 365 Marketing makes my organization more able to run a professional marketing strategy.

Incentivized

The configuration of backups is fairly simple if you follow the recommendations. It took me a few days/cycles to fine tune the backups to make sure they were working. The restore process is also straight forward and if you are only looking for information, you do even need to do a full restore as you can peruse the data. You can also restore a single email or file instead a whole mailbox, OneDrive, or site

Incentivized

I have yet to need it during any of their scheduled maintenance windows. It's always online.

Incentivized

We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.

Incentivized

Like all Microsoft corporation products, Microsoft Dynamics 365 Marketing comes with the extremely high-quality customer support that Microsoft corporation has become well known for. Whether it is the availability of twenty-four/seven customer support or the highly-trained, very friendly customer support personnel, Microsoft Dynamics 365 Marketing has the support you are looking for.

Incentivized

The support technicians at Veeam dealing with their Data Cloud platforms for MS365 and Office 365 are very knowledgeable and ready to assist in the event of having an issue. I had issues when I had initially started with the product and they were able to assist in getting these issues resolved, a problem caused by me, and didn’t make me feel bad I had not configured or understood their product well enough.

Incentivized

Really easy, but we are not a big company. I am not backing up all users, just those that could fire me.

Incentivized

While the cost was significantly more than other vendors we looked at, the tools are similar to our previous tool so conversion would be (somewhat) easy. We chose it because it directly integrates with Microsoft Dynamics CRM - which we integrated at the same time.

Incentivized

Veeam Data Cloud for Microsoft 365 rides the line of being overly complex and too restrictive very well. Acronis has far too many components for a small to medium business like us, whereas Arcserve requires interfacing with an unappealing graphical interface. Veeam Data Cloud for Microsoft 365 gave us a nice application with a single instance to install, nothing more.

Incentivized

I have had no issues scaling this software as my organisation or data estate has grown. It always does exaclty what it says on the box.

Incentivized

• It took a few months to get things in order and I believe I could’ve gotten started sooner, but I had to learn about it first

Incentivized

• The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.

Incentivized