Microsoft Dynamics 365 vs. Viewpoint Vista

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics 365
Score 7.9 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Vista
Score 8.1 out of 10
N/A
Viewpoint’s Vista is a construction accounting software. Vista’s core accounting features include accounts receivable and payable, general ledger, payroll and time management, and cash management. It also provides tools for document management, including document templates and reporting.N/A
Pricing
Microsoft Dynamics 365Viewpoint Vista
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft Dynamics 365Vista
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsProspective buyers may contact Viewpoint directly for a price quote.
More Pricing Information
Community Pulse
Microsoft Dynamics 365Viewpoint Vista
Considered Both Products
Microsoft Dynamics 365

No answer on this topic

Vista
Chose Viewpoint Vista
Procore is more user-friendly than Vista, but Vista has many more features for project management. In addition, Vista handles accounting and job costing, which is not available in Procore. So Vista is a more all-encompassing software.
Features
Microsoft Dynamics 365Viewpoint Vista
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Microsoft Dynamics 365
7.7
83 Ratings
1% below category average
Viewpoint Vista
-
Ratings
Customer data management / contact management7.981 Ratings00 Ratings
Workflow management7.879 Ratings00 Ratings
Territory management7.160 Ratings00 Ratings
Opportunity management7.572 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.278 Ratings00 Ratings
Contract management7.961 Ratings00 Ratings
Quote & order management7.757 Ratings00 Ratings
Interaction tracking8.171 Ratings00 Ratings
Channel / partner relationship management7.362 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Microsoft Dynamics 365
8.0
68 Ratings
5% above category average
Viewpoint Vista
-
Ratings
Case management7.863 Ratings00 Ratings
Call center management7.850 Ratings00 Ratings
Help desk management8.457 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Microsoft Dynamics 365
7.8
78 Ratings
1% above category average
Viewpoint Vista
-
Ratings
Lead management7.672 Ratings00 Ratings
Email marketing8.171 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Microsoft Dynamics 365
8.0
76 Ratings
4% above category average
Viewpoint Vista
-
Ratings
Task management8.171 Ratings00 Ratings
Billing and invoicing management8.054 Ratings00 Ratings
Reporting8.065 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Microsoft Dynamics 365
7.6
77 Ratings
0% below category average
Viewpoint Vista
-
Ratings
Forecasting7.667 Ratings00 Ratings
Pipeline visualization7.773 Ratings00 Ratings
Customizable reports7.476 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics 365
7.7
80 Ratings
1% above category average
Viewpoint Vista
7.6
6 Ratings
3% above category average
Custom fields7.678 Ratings00 Ratings
Custom objects7.572 Ratings00 Ratings
Scripting environment7.956 Ratings00 Ratings
API for custom integration7.861 Ratings7.76 Ratings
Plug-ins00 Ratings7.65 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics 365
8.8
75 Ratings
5% above category average
Viewpoint Vista
8.3
13 Ratings
0% below category average
Single sign-on capability8.869 Ratings8.111 Ratings
Role-based user permissions8.770 Ratings8.513 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Microsoft Dynamics 365
7.7
44 Ratings
4% above category average
Viewpoint Vista
-
Ratings
Social data7.843 Ratings00 Ratings
Social engagement7.643 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Microsoft Dynamics 365
7.2
65 Ratings
3% below category average
Viewpoint Vista
-
Ratings
Marketing automation7.665 Ratings00 Ratings
Compensation management6.834 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Microsoft Dynamics 365
6.8
56 Ratings
10% below category average
Viewpoint Vista
-
Ratings
Mobile access6.856 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Viewpoint Vista
8.0
25 Ratings
9% above category average
Pay calculation00 Ratings8.124 Ratings
Benefit plan administration00 Ratings7.318 Ratings
Direct deposit files00 Ratings8.124 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Viewpoint Vista
8.3
29 Ratings
13% above category average
Dashboards00 Ratings8.124 Ratings
Standard reports00 Ratings8.029 Ratings
Custom reports00 Ratings8.026 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Viewpoint Vista
8.0
18 Ratings
4% above category average
Accounts payable00 Ratings8.418 Ratings
Accounts receivable00 Ratings8.215 Ratings
Global Financial Support00 Ratings7.31 Ratings
Primary and Secondary Ledgers00 Ratings8.21 Ratings
Journals and Reconciliations00 Ratings8.313 Ratings
Configurable Accounting00 Ratings8.514 Ratings
Standardized Processes00 Ratings7.417 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Viewpoint Vista
7.3
6 Ratings
8% below category average
Inventory tracking00 Ratings7.36 Ratings
Automatic reordering00 Ratings7.32 Ratings
Location management00 Ratings7.44 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Viewpoint Vista
7.8
8 Ratings
0% above category average
Pricing00 Ratings7.76 Ratings
Order entry00 Ratings7.88 Ratings
Cost of goods sold00 Ratings7.88 Ratings
Order Orchestration00 Ratings7.95 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Viewpoint Vista
7.6
16 Ratings
2% above category average
Billing Management00 Ratings7.913 Ratings
Cash and Asset Management00 Ratings7.613 Ratings
Travel & Expense Management00 Ratings6.77 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings7.08 Ratings
Period Close00 Ratings7.811 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Viewpoint Vista
8.0
1 Ratings
5% above category average
Budgeting and Forecasting00 Ratings7.31 Ratings
Project Costing00 Ratings9.11 Ratings
Cost Capture00 Ratings9.11 Ratings
Customer Contract Compliance00 Ratings7.31 Ratings
Project Revenue Recognition00 Ratings7.31 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Viewpoint Vista
7.0
9 Ratings
0% above category average
Task Insight for Project Managers00 Ratings7.97 Ratings
Project Mobile Functionality00 Ratings7.88 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Viewpoint Vista
7.5
8 Ratings
7% above category average
Contract Authoring00 Ratings7.66 Ratings
Contract Repository00 Ratings7.96 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings7.27 Ratings
Supplier Management00 Ratings7.45 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Viewpoint Vista
7.5
4 Ratings
4% above category average
Inventory Planning00 Ratings7.54 Ratings
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User Ratings
Microsoft Dynamics 365Viewpoint Vista
Likelihood to Recommend
7.5
(103 ratings)
8.5
(76 ratings)
Likelihood to Renew
8.0
(20 ratings)
7.0
(17 ratings)
Usability
7.4
(33 ratings)
8.1
(21 ratings)
Availability
-
(0 ratings)
10.0
(5 ratings)
Performance
-
(0 ratings)
9.0
(5 ratings)
Support Rating
8.0
(11 ratings)
7.1
(28 ratings)
In-Person Training
-
(0 ratings)
9.0
(3 ratings)
Online Training
7.5
(2 ratings)
8.7
(2 ratings)
Implementation Rating
9.2
(4 ratings)
8.0
(8 ratings)
Configurability
-
(0 ratings)
9.0
(5 ratings)
Contract Terms and Pricing Model
3.8
(3 ratings)
7.0
(3 ratings)
Ease of integration
-
(0 ratings)
7.7
(41 ratings)
Product Scalability
-
(0 ratings)
7.0
(5 ratings)
Professional Services
9.0
(1 ratings)
8.6
(2 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(3 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(3 ratings)
User Testimonials
Microsoft Dynamics 365Viewpoint Vista
Likelihood to Recommend
Microsoft
Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
Read full review
Trimble Viewpoint
The company has made a commitment to the use of the Vista products and continue to move forward trying to implement more with the Vista HR Management. From timekeeping to onboarding in the near future we strive to look for better ways to utilize the products for our accounting and payroll purposes.
Read full review
Pros
Microsoft
  • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
  • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
  • Generating invoices to customers and directly sending them to their inbox is easy with this software.
Read full review
Trimble Viewpoint
  • New employee on-boarding and personnel management
  • Full spectrum accounting management (AP/AR/Payroll)
  • Project management from contract award through project close-out
  • Data security management, reporting and anlysis
  • Equipment full lifespan management for costs, revenue and location tracking
  • User Database allows for built-in customization capabilities to fit the most unique business requirements
Read full review
Cons
Microsoft
  • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
  • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
  • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
Read full review
Trimble Viewpoint
  • Their payroll module is terribly slow and very clunky.
  • Job costing parameters are very strict and limited.
  • Each module interface has too many forms and screens.
  • There is too much flexibility regarding where to put information into the system. There isn't one place to do anything, which creates confusion for staff.
Read full review
Likelihood to Renew
Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
Read full review
Trimble Viewpoint
It is extremely customizable and tracks so many complicated costs very well, more-so than other construction software programs out there that we've used in the past. It is also not an easy program to use for those even slightly not comfortable with a computer. The help sections/knowledge base could be better organized and updated more. It is a very powerful software program for our business and we rely on it hugely to see how our projects are running in real-time.
Read full review
Usability
Microsoft
The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
Read full review
Trimble Viewpoint
I think that Vista's is an easy program to use very user friendly with lots of help features to allow the user to fix an issue without having to put a support call into Vista. The reporting and exporting capability's are strong.
Read full review
Reliability and Availability
Microsoft
No answers on this topic
Trimble Viewpoint
Only issue is when there is an upgrade - it takes several times to get back logged in. Otherwise no issues with getting on to the program. We are set up on lap top or on the remote desk top. Works 90% of the time
Read full review
Performance
Microsoft
No answers on this topic
Trimble Viewpoint
No issue downloading the reports - I do find sometimes it is easier to export and save than it is to print to a pdf. Options on the different reports not consistent. You can print a couple projects on the JC Contract Status Report - but you have to do each project for the JC Cost by contract item - when neither one is a drill down - not a big deal
Read full review
Support Rating
Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
Read full review
Trimble Viewpoint
When privately owned, it was very good, then dropped when owned by Bane Capital Investments. Now that it has been bought by Trimble and has a home, support is back up again. Response time is better than most software companies, and the information provided is good. They have Chat support for quick answers, and a good Knowledge Base and video libraries.
Read full review
In-Person Training
Microsoft
No answers on this topic
Trimble Viewpoint
I was not part of the in person training. I am assuming the training went well - but I did all my training through viewpoint academy.
Read full review
Online Training
Microsoft
No answers on this topic
Trimble Viewpoint
Excellent training! They keep you on track to insure your implementation is going as planned. There are ample ways to receive additional training and training can be provided by position type. If you put on the effort, the training is there.
Read full review
Implementation Rating
Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
Read full review
Trimble Viewpoint
The trainer Viewpoint sent did not understand the processes, he only knew where the modules were located. He had no understanding of the actual process itself.
Read full review
Alternatives Considered
Microsoft
Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
Read full review
Trimble Viewpoint
I personally have not used another ERP system other than Viewpoint Vista. I am sure there are others out there, but from listening to my managers experiences before Great Basin Industrial implemented Viewpoint, the other options were less superior to what Viewpoint offers. I think if you are looking for an ERP system in the construction industry, then Viewpoint is the way to go
Read full review
Contract Terms and Pricing Model
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
Read full review
Trimble Viewpoint
I wasn't part of the integration.
Read full review
Scalability
Microsoft
No answers on this topic
Trimble Viewpoint
For a small business - this program is well used in the accounting and operations. The two different work plans are set up for success. Alot of the programs we do not use - but like the reports that are generated - one disadvantage if you do not know crystal reports you cannot edit your form to meet your needs so there is a lot of printing different several forms to get all the information you need.
Read full review
Professional Services
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
Read full review
Trimble Viewpoint
I wasn't part of the integration.
Read full review
Return on Investment
Microsoft
  • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
  • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
  • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
Read full review
Trimble Viewpoint
  • Not sure I can speak to this as the company moved to Viewpoint before I began here. I think it is helpful for the Project Management and Superintendent staff to easily review how specific job items went, which we do in the PM contract drilldown analysis
Read full review
ScreenShots

Vista Screenshots

Screenshot of Job Cost AccountingScreenshot of Equipment ManagementScreenshot of Service ManagementScreenshot of Service Management Dispatch Board