Microsoft Dynamics GP vs. QuickBooks Desktop Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics GP
Score 5.3 out of 10
N/A
Microsoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A
QuickBooks Desktop Pro
Score 8.3 out of 10
N/A
Quickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A
Pricing
Microsoft Dynamics GPQuickBooks Desktop Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft Dynamics GPQuickBooks Desktop Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft Dynamics GPQuickBooks Desktop Pro
Considered Both Products
Microsoft Dynamics GP
Chose Microsoft Dynamics GP
Microsoft Dynamics GP is obviously superior to the other platforms I’ve used simply in its robustness and GAAP compliance features, but with far less usability and even in someways less usable reporting.
Chose Microsoft Dynamics GP
Because GP doesn't do CRM we have looked at D365 Customer Engagement for our field service, and F&O as a replacement. Vaporware, no direct upgrade path, and if you want to continue with GP for your back office and just use Field Service it's an insanely complex integration …
Chose Microsoft Dynamics GP
My recollection of QuickBooks Pro isn't great, and it was over 10 years ago. Obviously many things have changed in that time frame, so any comparison would likely not be relevant.
Chose Microsoft Dynamics GP
Dynamics GP is much more flexible and enterprise-oriented than QuickBooks Pro or similar software. It can support many more users and scenarios. However it requires more dedicated infrastructure (such as servers and databases) and more dedicated IT resources to maintain and …
Chose Microsoft Dynamics GP
Learning GP with so many resources from the GP community has been easy. Someone always has the answer or suggestions to point me in the right direction. I've had very few instances where the systems caused an error that required research in order to fix the glitch.
Chose Microsoft Dynamics GP
QuickBooks Pro and GP are not on the same playing field. GP is a full account system adhering to GAAP, while QuickBooks is designed for the small business market. While starting out with QuickBooks is easy, if you plan to grow, you will soon outgrow it.
Chose Microsoft Dynamics GP
Have also used Expandable MRP and Deltek GCS Premier. Dynamcs is great business software but probably not suitable for government contractors/professional services firms having DCAA compiiance needs.
QuickBooks Desktop Pro
Chose QuickBooks Desktop Pro
I selected QB Desktop Pro because of the client size, industry, and accounting staff.
Features
Microsoft Dynamics GPQuickBooks Desktop Pro
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics GP
6.5
20 Ratings
15% below category average
QuickBooks Desktop Pro
6.8
69 Ratings
10% below category average
Pay calculation6.319 Ratings6.664 Ratings
Benefit plan administration6.015 Ratings6.638 Ratings
Direct deposit files7.518 Ratings6.956 Ratings
Salary revision and increment management6.517 Ratings6.652 Ratings
Reimbursement management6.016 Ratings7.554 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics GP
4.3
27 Ratings
55% below category average
QuickBooks Desktop Pro
5.9
43 Ratings
25% below category average
API for custom integration2.526 Ratings6.635 Ratings
Plug-ins6.021 Ratings5.339 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics GP
7.1
40 Ratings
14% below category average
QuickBooks Desktop Pro
8.3
101 Ratings
1% above category average
Single sign-on capability5.932 Ratings8.282 Ratings
Role-based user permissions8.240 Ratings8.495 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Microsoft Dynamics GP
5.4
41 Ratings
36% below category average
QuickBooks Desktop Pro
8.5
117 Ratings
9% above category average
Dashboards3.529 Ratings8.4100 Ratings
Standard reports6.239 Ratings8.9117 Ratings
Custom reports6.539 Ratings8.3114 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Microsoft Dynamics GP
5.1
48 Ratings
39% below category average
QuickBooks Desktop Pro
7.6
124 Ratings
0% above category average
Accounts payable6.545 Ratings9.2119 Ratings
Accounts receivable5.936 Ratings9.2121 Ratings
Cash management6.536 Ratings9.1107 Ratings
Bank reconciliation5.741 Ratings9.6119 Ratings
Expense management4.531 Ratings9.3108 Ratings
Time tracking8.014 Ratings7.551 Ratings
Fixed asset management4.628 Ratings6.069 Ratings
Multi-currency support2.919 Ratings7.331 Ratings
Multi-division support3.026 Ratings8.858 Ratings
Regulations compliance3.314 Ratings8.042 Ratings
Electronic tax filing9.012 Ratings8.355 Ratings
Self-service portal7.012 Ratings6.341 Ratings
Global Financial Support6.07 Ratings4.417 Ratings
Primary and Secondary Ledgers4.721 Ratings6.740 Ratings
Intercompany Accounting3.918 Ratings8.343 Ratings
Localizations4.513 Ratings4.419 Ratings
Journals and Reconciliations4.726 Ratings8.776 Ratings
Enterprise Accounting2.916 Ratings7.038 Ratings
Configurable Accounting4.217 Ratings7.647 Ratings
Centralized Rules Framework3.914 Ratings6.327 Ratings
Standardized Processes6.219 Ratings8.455 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Microsoft Dynamics GP
4.6
26 Ratings
46% below category average
QuickBooks Desktop Pro
6.1
59 Ratings
18% below category average
Inventory tracking6.324 Ratings6.356 Ratings
Automatic reordering1.013 Ratings6.335 Ratings
Location management4.018 Ratings6.332 Ratings
Manufacturing module4.715 Ratings5.418 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Microsoft Dynamics GP
3.7
25 Ratings
68% below category average
QuickBooks Desktop Pro
7.1
77 Ratings
5% below category average
Pricing3.518 Ratings7.755 Ratings
Order entry3.521 Ratings8.655 Ratings
Credit card processing1.012 Ratings7.651 Ratings
Cost of goods sold5.325 Ratings8.363 Ratings
Order Orchestration5.49 Ratings5.420 Ratings
End-to-end order visibility3.912 Ratings6.423 Ratings
Order exception Resolution3.57 Ratings5.418 Ratings
Best Alternatives
Microsoft Dynamics GPQuickBooks Desktop Pro
Small Businesses
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 6.7 out of 10
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 6.7 out of 10
Medium-sized Companies
Zoho Books
Zoho Books
Score 9.1 out of 10
Zoho Books
Zoho Books
Score 9.1 out of 10
Enterprises
Oracle Fusion Cloud Enterprise Performance Management
Oracle Fusion Cloud Enterprise Performance Management
Score 7.6 out of 10
Oracle Fusion Cloud Enterprise Performance Management
Oracle Fusion Cloud Enterprise Performance Management
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Dynamics GPQuickBooks Desktop Pro
Likelihood to Recommend
6.0
(51 ratings)
8.5
(135 ratings)
Likelihood to Renew
9.9
(7 ratings)
8.0
(19 ratings)
Usability
6.0
(7 ratings)
9.2
(42 ratings)
Availability
10.0
(2 ratings)
8.3
(2 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(5 ratings)
1.2
(29 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
8.2
(3 ratings)
9.0
(6 ratings)
Product Scalability
9.1
(1 ratings)
8.0
(1 ratings)
User Testimonials
Microsoft Dynamics GPQuickBooks Desktop Pro
Likelihood to Recommend
Microsoft
Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
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Intuit
For a small business, QuickBooks Desktop Pro is great! For a larger, more complex business, another system may be more beneficial. We actually run multiple businesses on QuickBooks Desktop Pro, but all are very small. The help feature is sometimes so beneficial, and sometimes it seems like you just can't get the right answer and need to find a workaround - but this is usually for more complex issues.
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Pros
Microsoft
  • Great Plains started as back office/accounting, and that is still it's strong suit.
  • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
  • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
  • Strong partner network, including the GP User Group (GPUG)
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Intuit
  • It is easy to manage and adjust inventory on hand.
  • It is easy to make reports and customize them to your needs.
  • We also use it to pay our employees directly.
  • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
Read full review
Cons
Microsoft
  • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
  • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
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Intuit
  • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
  • QuickBooks Desktop Pro does not have 2FA.
  • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
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Likelihood to Renew
Microsoft
Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
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Intuit
I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.
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Usability
Microsoft
Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
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Intuit
The set up was quite easy. I took some online training causes, and figured our the rest pretty quickly. The only issue I had during the implementation process was it was very hard to change some of the GL Account name to reflect the needs of a non-profit organization, such as Net Assets. At the end I had to scratch what I did, and used the existing formats that the third-party bookkeeping firm shared. Everything else is simple and easy to manage and implement.
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Reliability and Availability
Microsoft
No answers on this topic
Intuit
I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
Read full review
Support Rating
Microsoft
The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
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Intuit
They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
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In-Person Training
Microsoft
No answers on this topic
Intuit
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
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Implementation Rating
Microsoft
Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
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Intuit
We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
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Alternatives Considered
Microsoft
I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
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Intuit
We tried switching from QuickBooks Desktop Pro to QuickBooks Online, but there were a lot of issues and bugs so we ultimately decided to stay with Desktop Pro. Unfortunately, we are losing a lot of Online Banking capabilities on 5/31 as we have an older version of QB, but we plan to stick with Desktop Pro. In terms of invoicing, SaaSOptics beats QuickBooks in almost all aspects as it's all automated and takes seconds to create and send invoices. However, SaaSOptics is not really a full ERP program so it wouldn't serve us as a main bookkeeping software like QB.
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Scalability
Microsoft
The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
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Intuit
No answers on this topic
Return on Investment
Microsoft
  • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
  • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
  • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
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Intuit
  • Training time is low compared to other accounting packages
  • It was difficult to adapt to DCAA requirements, [which] required [the] hiring of [a] special consultant for that
  • QuickBooks Desktop Pro is a standard for small companies and makes it easy to hire bookkeepers
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