Microsoft Exchange Online Archiving vs. Mimecast Cloud Archive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Exchange Online Archiving
Score 8.8 out of 10
N/A
Exchange Online Archiving from Microsoft is a tool that helps the user solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.
$3
per month per user
Mimecast Cloud Archive
Score 8.7 out of 10
N/A
Mimecast Cloud Archive provides an archive storage solution for data retention, as well as search and retrieval of email, attachments and MS Teams conversations. The cloud archiving solution offers search capabilities for employees and automated tools for administrators that simplify management of mailboxes, e-discovery and litigation support.N/A
Pricing
Microsoft Exchange Online ArchivingMimecast Cloud Archive
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft Exchange Online ArchivingMimecast Cloud Archive
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Microsoft Exchange Online ArchivingMimecast Cloud Archive
Top Pros
Top Cons
Best Alternatives
Microsoft Exchange Online ArchivingMimecast Cloud Archive
Small Businesses
Amazon S3 Glacier
Amazon S3 Glacier
Score 9.2 out of 10
Amazon S3 Glacier
Amazon S3 Glacier
Score 9.2 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Microsoft Exchange
Microsoft Exchange
Score 8.6 out of 10
Microsoft Exchange
Microsoft Exchange
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Exchange Online ArchivingMimecast Cloud Archive
Likelihood to Recommend
8.5
(8 ratings)
8.3
(11 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
Microsoft Exchange Online ArchivingMimecast Cloud Archive
Likelihood to Recommend
Microsoft
Microsoft has a variety of models and tiers available to choose from. Depending on the nature of your firm, you should seek the advice of a specialist. Also, if you're like most people and use Microsoft Office, ask about it. Having the ability to collaborate online while still saving your documents to SharePoint increases your overall productivity.
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Mimecast
If you want to keep your production email system from getting bloated with old, out of date emails and want the archived emails to be easily searchable, Mimecast Archiving is an ideal tool. It is also completely cloud-based, so requires no additional infrastructure to implement it. If you are paranoid about storing your email in the cloud (albeit in a totally secure environment), then Mimecast is not for you.
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Pros
Microsoft
  • Great granular-level management and backup of all Microsoft 365 mailboxes
  • Content search and investigation of mailboxes without modifying a user's password (without the user knowing)
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Mimecast
  • Message archiving is essential in healthcare and Mimecast makes it easy and at a reasonable cost. One of the features we appreciate most is the search function. Outlook can be pretty frustrating when it comes to searching for messages and Mimecast adds plenty of filtering and search capabilities that help find what Outlook can't.
  • Targeted Threat Protection (TTP) is a great service that proxies URL's in email and adds an extra layer of protection against malicious attachments. The addition of TTP a couple years ago demonstrates Mimecast's continued development to meet modern threats.
  • Online mailbox can be used for email continuity if your mail server is down. We don't have frequent downtime but it's good to know communications can keep flowing if we do.
  • Support is always helpful and timely.
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Cons
Microsoft
  • Time to restore the mailings
  • To change the characteristics of the archive I need to communicate with the administrator
  • When the administrator eliminates the mail account it also eliminates the archives created
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Mimecast
  • Although many people seem to love it, I think their search capability takes some getting used to. It works and you can find anything you need but it is not as clean as if searching in Outlook.
  • When an incoming domain is on the Mimecast's blacklist the email is totally blocked and there is no notification of this so if a user tells me they are not getting email from somewhere I sometimes have to assume this is the issue and go the extra step and add that domain to a white list not knowing if it will really solve the issue.
  • The Large File send options in outlook work fairly well but if one is sending a dozen files the receiver SHOULD get an option to download them all into one size but they do not. Instead they have to download each file individually.
  • Some of their new client releases can cause issues so you must test the clients well and usually stick with a good one when you get one that works well in your environment.
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Likelihood to Renew
Microsoft
No answers on this topic
Mimecast
Does everything we need in the realm of email archiving, does it well and does it at a price point that seems very reasonable.
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Support Rating
Microsoft
No answers on this topic
Mimecast
It does a good job. The support team of the product was good and responsive and was also able to fix the issues I was experiencing at the time. It isn't perfect and takes some time to set up properly in the environment but once set up the product does what it is supposed to do which is what you are paying for.
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Alternatives Considered
Microsoft
The Microsoft Exchange Online Archiving tools are the best with multiple Cloud capabilities which enables the smooth running of all the data processing projects and securing entire business data and easy transfer of any data size across the Cloud services. Archiving functions are also the effective ones with great data analytical capability.
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Mimecast
Users are not able to delete emails hence Mimecast EIA becomes a very useful tool during e-discovery. For EOA, they offer an inplace archive which means that emails can be deleted if the service is not turned on.
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Return on Investment
Microsoft
  • Is included with exchange online plans at no extra cost, so why not use it?
  • Has helped solve some specific user requirements eg auto-delete emails older than a certain age, and auto move emails from certain folders after a period of time.
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Mimecast
  • We needed a product that would allow us to keep at least 7 years worth of emails as required by the business and Mimecast, with its unlimited archiving, meets this requirement perfectly.
  • Being a cloud-based solution allowed us to save on hardware, infrastructure, and maintenance costs when compared to our previous on-prem appliance.
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