TrustRadius: an HG Insights company

Microsoft Exchange Online Archiving vs. Mimecast Cloud Archive

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Exchange Online Archiving

    Score8.4 out of 10
    N/AExchange Online Archiving from Microsoft is a tool that helps the user solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.

    $3

    per month per user

    Mimecast Cloud Archive

    Score8.8 out of 10
    N/AMimecast Cloud Archive provides an archive storage solution for data retention, as well as search and retrieval of email, attachments and MS Teams conversations. The cloud archiving solution offers search capabilities for employees and automated tools for administrators that simplify management of mailboxes, e-discovery and litigation support.N/A
    Pricing
    Microsoft Exchange Online ArchivingMimecast Cloud Archive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Exchange Online ArchivingMimecast Cloud Archive
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Microsoft Exchange Online ArchivingMimecast Cloud Archive
    Considered Both Products
    Microsoft
    No answer on this topic
    Mimecast
    Chose Mimecast Cloud Archive
    Mimecast Cloud Archive is by far the better system. Firstly it integrates into existing security services provided by Mimecast and overall it is built purely for email and large volumes of both users and emails.
    Incentivized
    Chose Mimecast Cloud Archive
    Mimecast gave us some extra features that we believed were beneficial to our business. Removing the archive from the Microsoft hardware was also good to allow separation. Plus, adding the optional exchange backup made Mimecast a clear choice.
    Incentivized
    Chose Mimecast Cloud Archive
    Mimecast has been the best archiving system so far that I've evaluated and/or used with the most "useful" features and best integration.
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    96%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    94%
    Implementation went as expected
    17 Answers
    Best Alternatives
    Microsoft Exchange Online ArchivingMimecast Cloud Archive
    Small Businesses
    Amazon S3 Glacier
    Score9 out of 10
    Amazon S3 Glacier
    Score9 out of 10
    Medium-sized Companies
    Google Vault
    Score9.5 out of 10
    Google Vault
    Score9.5 out of 10
    Enterprises
    Arctera Enterprise Vault
    Score5 out of 10
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Exchange Online ArchivingMimecast Cloud Archive
    Likelihood to Recommend
    8.3
    (7 ratings)
    9.3
    (27 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (5 ratings)
    Usability
    -
    (0 ratings)
    7.6
    (17 ratings)
    Availability
    -
    (0 ratings)
    8.5
    (17 ratings)
    Performance
    -
    (0 ratings)
    7.8
    (17 ratings)
    Support Rating
    -
    (0 ratings)
    6.8
    (4 ratings)
    User Testimonials
    Microsoft Exchange Online ArchivingMimecast Cloud Archive
    Likelihood to Recommend
    Microsoft
    Microsoft has a variety of models and tiers available to choose from. Depending on the nature of your firm, you should seek the advice of a specialist. Also, if you're like most people and use Microsoft Office, ask about it. Having the ability to collaborate online while still saving your documents to SharePoint increases your overall productivity.
    Incentivized
    Read full review
    Mimecast
    If someone is looking for a cloud archive solution, I believe Mimecast Cloud Archive has one of the best. I have worked with a few competitors in the past but the reason we have continued with Mimecast Cloud Archive is because of the capability, cost to value, and support that we receive. They also have other capabilities that can add security to your environment that you can access from the same portal.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Great granular-level management and backup of all Microsoft 365 mailboxes
    • Content search and investigation of mailboxes without modifying a user's password (without the user knowing)
    Incentivized
    Read full review
    Mimecast
    • Sync and Recover is a great tool for when you need to recover emails quickly or in bulk.
    • The archive is nested in the mail protection admin portal, so it is easy to navigate between the recent mail in the protection portal (limited window of time) and the archive when searching for emails during investigations or troubleshooting.
    • The additional protection feature allows scanning of emails that land in the archive. This helps with internal to internal emails that might have been malicious, for instance from a compromised account.
    • The Mimecast for Outlook add-in is nice, although you can access it from the web as well, for seeing your own archives. If users are missing an email, they can look there on their own without submitting an IT support ticket.
    • We do not allow end users to restore their own, but that is a feature that exists as well.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Time to restore the mailings
    • To change the characteristics of the archive I need to communicate with the administrator
    • When the administrator eliminates the mail account it also eliminates the archives created
    Incentivized
    Read full review
    Mimecast
    • The system runs slowly at times.
    • There are so many features, it can be difficult to find exactly how to perform some actions.
    • Emails are not automatically shown in their native format when searched you must click on the email and then request it be formatted in the proper format (HTML, plaintext, etc.).
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    No answers on this topic
    Mimecast
    The product is an excellent tool for our organisation. With one incident in the past it helped clear any wrong doing when an external party had their email hacked. We where able to show that when the email left our org it was in tact with out modification and only after it arrived in the partners org was it changed. This one incident alone has shown how valuable the tool is.
    Incentivized
    Read full review
    Usability
    Microsoft
    No answers on this topic
    Mimecast
    The archive is easy to use and the searching is highly customizable. You can easily search based on timeframe, sender, recipient, words, phrases, and attachments. The ability to search keywords within attachments, body, and subject line is incredibly helpful. We're able to quickly and easily find what we're looking for.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Mimecast
    There is never an issue. Everytime I have needed to access my own personal search archive or globally search across the whole business it works each time. I cannot recall a time where the service was down when needed to be used and all our staff use it daily.
    Incentivized
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Mimecast
    The stability of the tool is the biggest factor, it has a fantastic uptime and the loading speed is exceptional. Long gone are the days of waiting for Outlook to open up a traditional PST archive, I can simply click, find what I need and go, usually, before outlook has opened the archive. It is an exceptionally efficient tool.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    No answers on this topic
    Mimecast
    It does a good job. The support team of the product was good and responsive and was also able to fix the issues I was experiencing at the time. It isn't perfect and takes some time to set up properly in the environment but once set up the product does what it is supposed to do which is what you are paying for.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    Mimecast
    We used Mimecast professional services for the implementation and it was flawless as we were migrating from a competitor's product. The only downside was the amount of time required to ingest all the data as this was coming from a few different sources and in some cases it took months to migrate and index all the content. Apart from that the process was very well guided, with plenty of communication all throughout and without any major issues or downtime.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    The Microsoft Exchange Online Archiving tools are the best with multiple Cloud capabilities which enables the smooth running of all the data processing projects and securing entire business data and easy transfer of any data size across the Cloud services. Archiving functions are also the effective ones with great data analytical capability.
    Incentivized
    Read full review
    Mimecast
    One of the big features of Mimecast is the ability to send large files. We used to use CItrix Sharefile for this but switched over to Mimecast's LFS for one large reason...since we are archiving all of our mail in Mimeast anyway we would have wanted these attachments, even if large, also available to if we go back to look at old emails. However just for usability sake I think Citrix Sharefile's large file send is more polished and probably works a little better. We just choose to use the Mimecast so we had a one stop shop when it came to email archiving
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Is included with exchange online plans at no extra cost, so why not use it?
    • Has helped solve some specific user requirements eg auto-delete emails older than a certain age, and auto move emails from certain folders after a period of time.
    Incentivized
    Read full review
    Mimecast
    • I can't put an exact dollar figure on it but Mimecast makes our company more efficient when it comes to email search and discovery.
    • Being heavily regulated it's great to have peace of mind when we're audited and I can just say we have Mimecast. Check that box off!
    • We were quite relieved when Mimecast stopped inbound attachments infected with WannaCry.
    • I enjoy the benefits of a cloud service so I don't have to manage hardware, deal with upgrades, or figure out complicated licensing schemes.
    Incentivized
    Read full review
    ScreenShots

    Mimecast Cloud Archive Screenshots

    Product screenshotProduct screenshot