Microsoft Power Automate vs. ServiceNow App Engine

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Power Automate
Score 8.3 out of 10
N/A
Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.
$15
per month per user
ServiceNow App Engine
Score 8.0 out of 10
N/A
ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A
Pricing
Microsoft Power AutomateServiceNow App Engine
Editions & Modules
Power Automate Premium
$15
per month per user
Power Automate Process
$150
per month per bot
Hosted RPA add-on
$215
per month per bot
Process Mining add-on
$5,000
per month per tenant
No answers on this topic
Offerings
Pricing Offerings
Microsoft Power AutomateServiceNow App Engine
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Microsoft Power AutomateServiceNow App Engine
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Considered Both Products
Microsoft Power Automate
Chose Microsoft Power Automate
  1. Power Automate beats UiPath basically from a costing perspective. I prefer Power Automate over UiPath because of its different costing segments that make it way cheaper than UiPath.
  2. Smartsheet provides a number of functions when it comes to dealing with and showcasing tabular …
ServiceNow App Engine

No answer on this topic

Top Pros
Top Cons
Features
Microsoft Power AutomateServiceNow App Engine
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Microsoft Power Automate
-
Ratings
ServiceNow App Engine
8.7
3 Ratings
1% above category average
Visual Modeling00 Ratings8.73 Ratings
Drag-and-drop Interfaces00 Ratings9.33 Ratings
Platform Security00 Ratings8.73 Ratings
Platform User Management00 Ratings8.33 Ratings
Reusability00 Ratings8.33 Ratings
Platform Scalability00 Ratings8.73 Ratings
Best Alternatives
Microsoft Power AutomateServiceNow App Engine
Small Businesses
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Medium-sized Companies
Quickbase
Quickbase
Score 9.2 out of 10
Quixy
Quixy
Score 9.8 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Power AutomateServiceNow App Engine
Likelihood to Recommend
8.6
(71 ratings)
8.7
(4 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
9.0
(6 ratings)
-
(0 ratings)
Support Rating
7.3
(11 ratings)
-
(0 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.8
(26 ratings)
-
(0 ratings)
User Testimonials
Microsoft Power AutomateServiceNow App Engine
Likelihood to Recommend
Microsoft
Microsoft Power Automate is the best tool to extend Microsoft services you already use. Hands down. Prototyping workflows is very easy in Microsoft Power Automate. It's also the best choice for sending custom cards through Teams and email. It's the easiest way to get data from Microsoft Graph.
Read full review
ServiceNow
The best and most stable project management software allows project members to work together and collaborate through documents which is accessible from any place through Cloud services. ServiceNow App Engine provides easy features and setting of the interface security and tools adjustment are excellent as well as the reports which the platform offers.
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Pros
Microsoft
  • Sending confirmation email to clients and user once the flow is triggered.
  • Fetching or Dumping files from one location to another if the flow is triggered.
  • Schedule flow helps to send alerts and triggers the flow at a specific interval of time to carry out the required task.
  • Power Automate also be used to convert any file format to a specific file format and save it to the required location
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ServiceNow
  • Raising request to the client side .
  • Maintaining record of work flows.
  • Connecting with other groups in a project.
Read full review
Cons
Microsoft
  • Many times it doesn't feel very "low-code" or intuitive. AI builder is helping more and more.
  • Workflows should have a longer lifespan in days, we have approval processes that take months and it's very annoying to fix if the instance is stopped.
  • Better debugging and quick fix help
Read full review
ServiceNow
  • Sometimes attachments do not get linked with the tickets
  • Sometimes updating ticket state causes an issue
  • Requires stable internet connection to work smoothly
Read full review
Likelihood to Renew
Microsoft
my employer is absolutely fearful of ever changing anything, ever.
Read full review
ServiceNow
No answers on this topic
Usability
Microsoft
Power Automate has an intuitive interface that is easy for novices to use. It doesn't require programming knowledge, however having that experience will help troubleshoot potential issues if they do arise. There are advanced features that allow the use of "code-like" steps that will help power users get more advanced automations set up quickly.
Read full review
ServiceNow
No answers on this topic
Support Rating
Microsoft
I really have had a need to contact Win Automation support, but when I do google how to do a task, Win Automation has an extensive message board with a broad number of topics and questions answered where I could see how other people were able to solve similar problems to the ones I have.
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ServiceNow
No answers on this topic
In-Person Training
Microsoft
after reviewing the main features of Power Automate, the Microsoft trainer focused on some of our real life use cases implementation, from simple to more advanced.
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ServiceNow
No answers on this topic
Online Training
Microsoft
although it was productive, it is more difficult to stay focused and in a 7 hours a day online training (including screen share issues and the fact that the trainer just can't precisely show the exact location of your mistake)
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ServiceNow
No answers on this topic
Implementation Rating
Microsoft
I had to migrate from Robocorp to Power Automate. The automation was using API and sharepoint. So it was better to use Power Automate instead of Robocorp so we did the migration. in some areas the migration was easy but creating flows and making it smaller codes was difficult. Debugging the code was tough so we took lots of time.
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ServiceNow
No answers on this topic
Alternatives Considered
Microsoft
Power Automate is a no-code/low-code solution tailored for workflow automation, data integration, and AI integration, making it an excellent choice for Microsoft-centric organizations. OutSystems, on the other hand, is a comprehensive application development platform, offering rapid app development with both low-code and traditional development options. This platform is well-suited for organizations seeking custom application development. Nintex specializes in workflow and process automation with a strong focus on SharePoint and Office 365 integration. It also includes advanced features like document generation and robotic process automation (RPA).The choice among these platforms should align with your organization's specific needs, considering factors like integration requirements and the desired level of technical expertise. In the bottomline, it's up to cost and licensing.
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ServiceNow
ServiceNow App Engine is an excellent management platform that is very easy to navigate around its clean and straightforward interface and its ability to manage multiple project workflows is excellent and very valuable reports which are easily generated using ServiceNow App Engine capabilities even on scheduling and project budgeting the solution is excellent.
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Return on Investment
Microsoft
  • It has encouraged everyday users to get a feel for low code no code without the detailed technical programmings skills
  • This has encouraged the use of Power Automate to replace what was once an excel filled with complex macros and VBA!
  • It has significantly saved time for someone like myself from chasing people for information and now I can create an auto alert using PA
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ServiceNow
  • It has a positive impact on our business.
  • Clients security concerns are solved using service now
  • It maintains record of large infrastructure.
Read full review
ScreenShots

Microsoft Power Automate Screenshots

Screenshot of Microsoft Power Automate (Interface Screenshot) - Work Queues, Initial pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal home pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal create pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Desktop designerScreenshot of Microsoft Power Automate (Interface Screenshot) - Hosted RPAScreenshot of Microsoft Power Automate (Interface Screenshot) - Display of DLP violations (on Run)