What users are saying about
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Top Rated
1037 Ratings

Microsoft Teams

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Top Rated
1037 Ratings
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Score 8.4 out of 100
9 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Microsoft Teams

Well Suited: Microsoft Teams is well suited if you have to rigorously collaborate with 10 or more colleagues on a daily basis and even share files, calls and calendars. If you are working in a team and almost every time has to rely or need somebody's advice on the work you are doing, then Microsoft Teams will work as bliss for you and you would love the experience throughout.Not Suited: If your Internet connection with low bandwidths and also having computer systems which are not very great at configurations, I would not recommend this piece to software to you. This can make you feel annoyed and at the same time, miserable if you are not able to connect with right people on right time and in turn working on such a slow pace, which otherwise would have been quite fast on light-weight tool.
Anonymous | TrustRadius Reviewer

MURAL (formerly Mural.ly)

It's great when you need to drive real decision making and action; the voting tool is particularly useful in this regard. It's a great tool to use when you want to hear all voices, and not just from the loudest individuals. I've used Mural extensively over the last two years, and I've developed an online course in how to use the tool. I've run hundreds of participative workshops with it too, it's my 'go to' for running engaging remote workshops.
Faye Sadler-Clark | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Microsoft Teams
7.3
MURAL (formerly Mural.ly)
Task Management
Microsoft Teams
7.4
MURAL (formerly Mural.ly)
Gantt Charts
Microsoft Teams
6.4
MURAL (formerly Mural.ly)
Scheduling
Microsoft Teams
7.6
MURAL (formerly Mural.ly)
Workflow Automation
Microsoft Teams
6.5
MURAL (formerly Mural.ly)
Mobile Access
Microsoft Teams
8.6
MURAL (formerly Mural.ly)
Search
Microsoft Teams
7.9
MURAL (formerly Mural.ly)
Visual planning tools
Microsoft Teams
6.4
MURAL (formerly Mural.ly)

Communication

Microsoft Teams
7.7
MURAL (formerly Mural.ly)
Chat
Microsoft Teams
8.6
MURAL (formerly Mural.ly)
Notifications
Microsoft Teams
7.9
MURAL (formerly Mural.ly)
Discussions
Microsoft Teams
8.4
MURAL (formerly Mural.ly)
Surveys
Microsoft Teams
7.2
MURAL (formerly Mural.ly)
Internal knowledgebase
Microsoft Teams
6.7
MURAL (formerly Mural.ly)
Integrates with GoToMeeting
Microsoft Teams
7.6
MURAL (formerly Mural.ly)
Integrates with Gmail and Google Hangouts
Microsoft Teams
6.5
MURAL (formerly Mural.ly)
Integrates with Outlook
Microsoft Teams
9.0
MURAL (formerly Mural.ly)

File Sharing & Management

Microsoft Teams
8.1
MURAL (formerly Mural.ly)
Versioning
Microsoft Teams
8.1
MURAL (formerly Mural.ly)
Video files
Microsoft Teams
8.2
MURAL (formerly Mural.ly)
Audio files
Microsoft Teams
8.2
MURAL (formerly Mural.ly)
Document collaboration
Microsoft Teams
8.2
MURAL (formerly Mural.ly)
Access control
Microsoft Teams
8.1
MURAL (formerly Mural.ly)
Advanced security features
Microsoft Teams
8.3
MURAL (formerly Mural.ly)
Integrates with Google Drive
Microsoft Teams
7.4
MURAL (formerly Mural.ly)
Device sync
Microsoft Teams
8.6
MURAL (formerly Mural.ly)

Pros

Microsoft Teams

  • It allows all of the documents for a project to be stored on the cloud and updated in real time, instead of on a network drive where changes are more difficult to track.
  • It allows teams to keep their communication and project files centralized, instead of in disparate places.
Anonymous | TrustRadius Reviewer

MURAL (formerly Mural.ly)

  • It allows you to build from independent work to group exercises and discussions and using brainstorming and the voting tool to drive decision making and action.
  • It has functionality that allows you to bring your audience to different areas of the whiteboard using the 'summon everyone' function, and move between delivering material with 'presentation mode' and interactive exercises where students contribute ideas or suggestions.
  • It offers an interactive and engaging platform for collaboration and costs can be kept low because people can join sessions as visitors.
Faye Sadler-Clark | TrustRadius Reviewer

Cons

Microsoft Teams

  • A taskbar widget that allows replies from right clicking the taskbar icon.
  • more GIF engines beyond GIPHY, or a native GIPHY interface complete with mood categories.
  • Recent Chats column collapsible to bubbles with initial before disappearing when narrowing the window, similar to Apple iMessage on Mac software.
Anonymous | TrustRadius Reviewer

MURAL (formerly Mural.ly)

  • The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors (one time collaborators appear as anonymous animals). I noticed recently that visitors can now add their name which is really useful. I expect this change came from Mural user feedback, they do seem to develop the features over time.
  • Sometimes participants can't see images that you add to the whiteboard. There's a way around it but it's a little frustrating and I'm not sure why it happens.
Faye Sadler-Clark | TrustRadius Reviewer

Likelihood to Renew

Microsoft Teams

Microsoft Teams 10.0
Based on 2 answers
Microsoft Teams has really shown how it can assist in this current environment but even without so, it is valuable as a tool to connect with individuals and collaborate on conference schedules.
Anonymous | TrustRadius Reviewer

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Usability

Microsoft Teams

Microsoft Teams 7.3
Based on 29 answers
The user interface is pretty clean. There is a lot of power to it, but it doesn't take long to to get up and running. It is a bit overwhelming the first time you come at it, especially if you're mainly thinking of it as a replacement of Skype for Business instant messaging. It does that great, along with the other features Skype has, such as video/audio calls and meetings, along with screensharing. But it can do so much more. As you get more and more familiar with the tool, it's fairly straightforward to add additional functionality, like document storage, wiki collaboration, and Planner integration, among other things.
Anonymous | TrustRadius Reviewer

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Support Rating

Microsoft Teams

Microsoft Teams 7.7
Based on 124 answers
Microsoft Teams has a good support and an easy system to find answers. There are also tutorials available for learning the basics of the program which is very helpful. Being able to use the program on computers, tablets and mobile devices is very helpful. The whole Outlook 360 package has a good support network which makes integrating new programs into the office easier
Karen Zelzer | TrustRadius Reviewer

MURAL (formerly Mural.ly)

MURAL (formerly Mural.ly) 9.0
Based on 1 answer
Chat support tends to get back to you within a few hours and are always helpful.
Faye Sadler-Clark | TrustRadius Reviewer

Alternatives Considered

Microsoft Teams

Personally I'm not a fan of applications that try to do everything. I prefer software that are dedicated to one topic, for instance Adobe PhotoShop is a vast and complex solution for editing images.I think Teams offers comparable quality in terms of audio, video and text chat to software like Skype or Zoom. However, when compared to Jira for planning and Confluence for documentation, Teams doesn't even compete.
Anonymous | TrustRadius Reviewer

MURAL (formerly Mural.ly)

No answers on this topic

Return on Investment

Microsoft Teams

  • Strong ROI- simple to use, makes inter-office communication simple.
  • Like the ease of use/layout of the iPhone app.
  • Great for video calling, screen shares, audio quality is great - saves time and hassle that can be found with many meeting software services.
Anonymous | TrustRadius Reviewer

MURAL (formerly Mural.ly)

  • Mural supports my company to support our clients who are geographically dispersed. It has been key to delivering some client projects.
Faye Sadler-Clark | TrustRadius Reviewer

Pricing Details

Microsoft Teams

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Teams Editions & Modules

Edition
Free$0.001
Microsoft 365 Business Basic$5.001
Microsoft 365 Business Standard$12.501
Office 365 E3$20.001
  1. Per Month
Additional Pricing Details
Discounts are available for non profit organizations.

MURAL (formerly Mural.ly)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MURAL (formerly Mural.ly) Editions & Modules

Edition
Starter$121
Plus$201
EnterpriseContact sales team
  1. per month
Additional Pricing Details
Plans are billed annually.

Rating Summary

Likelihood to Recommend

Microsoft Teams
8.2
MURAL (formerly Mural.ly)
10.0

Likelihood to Renew

Microsoft Teams
10.0
MURAL (formerly Mural.ly)

Usability

Microsoft Teams
7.3
MURAL (formerly Mural.ly)

Support Rating

Microsoft Teams
7.7
MURAL (formerly Mural.ly)
9.0

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