Microsoft Teams vs. Mural

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Teams
Score 8.1 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Mural
Score 7.4 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
Pricing
Microsoft TeamsMural
Editions & Modules
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
Microsoft TeamsMural
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.Plans are billed annually.
More Pricing Information
Community Pulse
Microsoft TeamsMural
Considered Both Products
Microsoft Teams
Chose Microsoft Teams
Microsoft Team is one of Microsoft's newest applications. Looking at the evolution of the Office suite, I can only imagine what Team will become with the next updates. It's a product that fills a need and has a lot of possibilities to evolve well. I would put it right in the …
Mural
Chose Mural
MURAL has an extensive number of features and shapes and sticky notes to differentiate between the collaborators. The chat feature is amazing on MURAL itself for amazing discussions. Having a Scenario map, empathy map, Persona grid, Team, or opportunity canvas are some of the …
Chose Mural
Mural has [a] more fun, [user-friendly], and easy to understand [design]. Other [applications] are a little faster.
Chose Mural
I have tested a number of project management, workflow, and whiteboarding tools. All of them have their drawbacks. Some are too prescriptive and too process orientated, whilst others lack the simplicity of MURAL (formerly Mural.ly).
Chose Mural
A couple of features I particularly appreciate are the content library (even though it should be improved) and the possibility to use multiple templates from different companies. Also the call feature looks interesting, even though I never used it so far. Overall, MURAL …
Features
Microsoft TeamsMural
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Teams
7.8
232 Ratings
1% above category average
Mural
-
Ratings
Task Management7.7171 Ratings00 Ratings
Gantt Charts7.489 Ratings00 Ratings
Scheduling7.9199 Ratings00 Ratings
Workflow Automation7.9119 Ratings00 Ratings
Mobile Access8.0221 Ratings00 Ratings
Search7.2203 Ratings00 Ratings
Visual planning tools8.3136 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Teams
7.9
241 Ratings
1% below category average
Mural
-
Ratings
Chat8.9240 Ratings00 Ratings
Notifications8.2239 Ratings00 Ratings
Discussions8.5226 Ratings00 Ratings
Surveys8.0137 Ratings00 Ratings
Internal knowledgebase8.5150 Ratings00 Ratings
Integrates with GoToMeeting6.547 Ratings00 Ratings
Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
Integrates with Outlook9.1155 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Teams
8.0
226 Ratings
0% below category average
Mural
-
Ratings
Versioning8.4159 Ratings00 Ratings
Video files8.2193 Ratings00 Ratings
Audio files8.6192 Ratings00 Ratings
Document collaboration8.7206 Ratings00 Ratings
Access control8.5188 Ratings00 Ratings
Advanced security features8.3148 Ratings00 Ratings
Integrates with Google Drive5.353 Ratings00 Ratings
Device sync8.4162 Ratings00 Ratings
Best Alternatives
Microsoft TeamsMural
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Score 9.2 out of 10
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Troop Messenger
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Score 9.8 out of 10
Canva
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Score 9.2 out of 10
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HCL Connections
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Score 9.0 out of 10
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Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft TeamsMural
Likelihood to Recommend
8.3
(281 ratings)
9.6
(21 ratings)
Likelihood to Renew
3.7
(9 ratings)
-
(0 ratings)
Usability
8.7
(67 ratings)
7.0
(1 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.3
(113 ratings)
9.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
6.3
(7 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
7.0
(7 ratings)
-
(0 ratings)
User Testimonials
Microsoft TeamsMural
Likelihood to Recommend
Microsoft
It is well-suited for an organization with many team members who are scattered throughout different locations. It offers organization and clarity to projects, files, and tasks in one centralized location. It would be a bit of an overkill for a small organization where everyone is in the same location 5 days a week
Read full review
Mural
I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
Read full review
Pros
Microsoft
  • Makes communication and collaboration easier through Chat.
  • Lets us personalize and humanize face-to-face interactions through Meetings.
  • Helps me effectively plan out my day through Calendar.
  • Enables us to safely store and access our information through OneDrive.
  • Simplifies calls and voice communication.
Read full review
Mural
  • enables easy for all collaboration especially in the hybrid environment
  • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
  • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
Read full review
Cons
Microsoft
  • the calendar function can improve it's not 100% feature parody with outlook.
  • Better search for documents and contact with AI
  • offer the same security for document sharing as is available in outlook. Especially concerning PII and documents shared to "external" contacts.
  • Contact is hidden away in "Calls" and needs to be better exposed like it use too.
Read full review
Mural
  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
Read full review
Likelihood to Renew
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Read full review
Mural
No answers on this topic
Usability
Microsoft
If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
Read full review
Mural
Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
Read full review
Reliability and Availability
Microsoft
Rare, but outages do happen
Read full review
Mural
No answers on this topic
Performance
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
Read full review
Mural
No answers on this topic
Support Rating
Microsoft
The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
Read full review
Mural
Chat support tends to get back to you within a few hours and are always helpful.
Read full review
Implementation Rating
Microsoft
I find everything I need for my day-to-day work.
Read full review
Mural
No answers on this topic
Alternatives Considered
Microsoft
Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
Read full review
Mural
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
Read full review
Contract Terms and Pricing Model
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Mural
No answers on this topic
Scalability
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
Read full review
Mural
No answers on this topic
Professional Services
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
Read full review
Mural
No answers on this topic
Return on Investment
Microsoft
  • Because our unit decided to go all in with Microsoft Products, the integration and flow of our communication and files are seamless.
  • Microsoft Teams is very secure. Only those who are logged in with their university credentials can access the files we share and the events we host. Therefore, we don't have to worry about privacy and security for the virtual events we host.
  • If our virtual events are open to the public, joiners outside the organization often struggle to join because Microsoft Teams is not the most familiar tool amongst the public.
Read full review
Mural
  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
Read full review
ScreenShots

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.