What users are saying about
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Top Rated
3747 Ratings
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Top Rated
140 Ratings

Microsoft Teams

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Top Rated
3747 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

MURAL

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Top Rated
140 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

    Project Management

    7.9

    Microsoft Teams

    79%

    MURAL

    Feature Set Not Supported
    N/A
    Microsoft Teams ranks higher in 7/7 features

    Task Management

    8.1
    81%
    112 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.2
    72%
    57 Ratings
    N/A
    0 Ratings

    Scheduling

    8.7
    87%
    123 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.6
    76%
    77 Ratings
    N/A
    0 Ratings

    Mobile Access

    8.8
    88%
    143 Ratings
    N/A
    0 Ratings

    Search

    7.7
    77%
    131 Ratings
    N/A
    0 Ratings

    Visual planning tools

    7.3
    73%
    92 Ratings
    N/A
    0 Ratings

    Communication

    8.3

    Microsoft Teams

    83%

    MURAL

    Feature Set Not Supported
    N/A
    Microsoft Teams ranks higher in 8/8 features

    Chat

    9.2
    92%
    157 Ratings
    N/A
    0 Ratings

    Notifications

    8.6
    86%
    155 Ratings
    N/A
    0 Ratings

    Discussions

    8.9
    89%
    146 Ratings
    N/A
    0 Ratings

    Surveys

    7.5
    75%
    80 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.6
    76%
    92 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    8.0
    80%
    44 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    7.3
    73%
    40 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    9.1
    91%
    138 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    8.1

    Microsoft Teams

    81%

    MURAL

    Feature Set Not Supported
    N/A
    Microsoft Teams ranks higher in 8/8 features

    Versioning

    8.1
    81%
    100 Ratings
    N/A
    0 Ratings

    Video files

    8.0
    80%
    124 Ratings
    N/A
    0 Ratings

    Audio files

    8.1
    81%
    125 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.5
    85%
    134 Ratings
    N/A
    0 Ratings

    Access control

    8.2
    82%
    120 Ratings
    N/A
    0 Ratings

    Advanced security features

    8.1
    81%
    94 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    7.6
    76%
    47 Ratings
    N/A
    0 Ratings

    Device sync

    8.3
    83%
    97 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • MURAL is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.5

    Microsoft Teams

    85%
    237 Ratings
    9.2

    MURAL

    92%
    17 Ratings

    Likelihood to Renew

    9.6

    Microsoft Teams

    96%
    7 Ratings

    MURAL

    N/A
    0 Ratings

    Usability

    8.1

    Microsoft Teams

    81%
    54 Ratings

    MURAL

    N/A
    0 Ratings

    Support Rating

    7.9

    Microsoft Teams

    79%
    196 Ratings
    9.0

    MURAL

    90%
    1 Rating

    Implementation Rating

    10.0

    Microsoft Teams

    100%
    1 Rating

    MURAL

    N/A
    0 Ratings

    Contract Terms and Pricing Model

    5.7

    Microsoft Teams

    57%
    7 Ratings

    MURAL

    N/A
    0 Ratings

    Professional Services

    6.3

    Microsoft Teams

    63%
    7 Ratings

    MURAL

    N/A
    0 Ratings

    Likelihood to Recommend

    Microsoft Teams

    Our entire company has been able to communicate via Microsoft Teams for large company meetings and use video to connect with each other. We've held large team meetings as well where everyone joins in with video to be able to see each others' faces from time to time since we're all now 100% remote. Microsoft Teams is an excellent communication tool between myself and my employees. The one thing I'd say that is a drawback is that my team member and I had a personal conversation and an IT person was able to view and even share our conversation with other bosses. I thought this was inappropriate and I wish there would be a way to be "alerted" when someone is spying in on your conversations!
    Robin Martin | TrustRadius Reviewer

    MURAL

    Mural is well suited for collaborative work where there isn't high complexity in the job that needs to be done, like drafting simple diagrams or journeys without too much information. Since the items and icons available don't allow a more dinamic or creative approach, Mural is better for day to day activities that don't require high impact presentations.
    Anonymous | TrustRadius Reviewer

    Pros

    Microsoft Teams

    • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
    • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
    • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
    Chris Gomez, SPHR | TrustRadius Reviewer

    MURAL

    • Ability to follow other users' cursors makes it easy for a group to understand what a particular person is explaining
    • Drag-and-drop components for ease of use
    • Quick and easy way to provide access to internal/external users as MURAL (formerly Mural.ly) is a SaaS product
    Aakanksh Dabhade | TrustRadius Reviewer

    Cons

    Microsoft Teams

    • Found a bug where Microsoft Teams suddenly drops during an ongoing call even if there is no network issue from either end
    • Screen sharing is also buggy. When we share our desktop screen on MS Teams the taskbar disappears and it's difficult to navigate through apps.
    • There is a limit to PIN 15 chats a favourites. This count should be increased.
    RAJESH VENGILOT | TrustRadius Reviewer

    MURAL

    • It'd be nice that the zoom regulation could be easier to manage
    • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
    • A faster and easier way to Integrate with ms office
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Microsoft Teams

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $5 per month

    Microsoft Teams Editions & Modules

    Edition
    Free$0.001
    Microsoft 365 Business Basic$5.001
    Microsoft 365 Business Standard$12.501
    Office 365 E3$20.001
    1. per user/per month
    Additional Pricing Details
    Discounts are available for non profit organizations.

    MURAL

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0

    MURAL Editions & Modules

    Edition
    Starter$121
    Plus$201
    EnterpriseContact sales team
    1. per month
    2. none
    Additional Pricing Details
    Plans are billed annually.

    Likelihood to Renew

    Microsoft Teams

    Microsoft Teams 9.6
    Based on 7 answers
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Phil Parrish | TrustRadius Reviewer

    MURAL

    No score
    No answers yet
    No answers on this topic

    Usability

    Microsoft Teams

    Microsoft Teams 8.1
    Based on 54 answers
    The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.
    Anonymous | TrustRadius Reviewer

    MURAL

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Microsoft Teams

    Microsoft Teams 7.9
    Based on 196 answers
    I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
    Rishav Raj | TrustRadius Reviewer

    MURAL

    MURAL 9.0
    Based on 1 answer
    Chat support tends to get back to you within a few hours and are always helpful.
    Faye Sadler-Clark | TrustRadius Reviewer

    Implementation Rating

    Microsoft Teams

    Microsoft Teams 10.0
    Based on 1 answer
    I find everything I need for my day-to-day work.
    Sarath Kumar Pujari | TrustRadius Reviewer

    MURAL

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Microsoft Teams

    I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than a stark and professional background of Teams.
    Anonymous | TrustRadius Reviewer

    MURAL

    Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
    Brandon Woodle | TrustRadius Reviewer

    Contract Terms and Pricing Model

    Microsoft Teams

    Microsoft Teams 5.7
    Based on 7 answers
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Anonymous | TrustRadius Reviewer

    MURAL

    No score
    No answers yet
    No answers on this topic

    Professional Services

    Microsoft Teams

    Microsoft Teams 6.3
    Based on 7 answers
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Asik Jaman | TrustRadius Reviewer

    MURAL

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Microsoft Teams

    • I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
    • It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
    • It also gives us a more direct line to our manager if we need there input they can easily join our team chat.
    Anonymous | TrustRadius Reviewer

    MURAL

    • It has greatly increased the productivity of the team which in turn increase the productivity of the whole organization
    • MURAL definitely has hands in increasing the business for the organization by increasing productivity.
    • MURAL has greatly helped in personal growth as well since it boost ideas while brainstorming.
    Madhu Mundra | TrustRadius Reviewer

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