Microsoft Teams vs MURAL (formerly Mural.ly)

Likelihood to Recommend

Well Suited: Microsoft Teams is well suited if you have to rigorously collaborate with 10 or more colleagues on a daily basis and even share files, calls and calendars. If you are working in a team and almost every time has to rely or need somebody's advice on the work you are doing, then Microsoft Teams will work as bliss for you and you would love the experience throughout.Not Suited: If your Internet connection with low bandwidths and also having computer systems which are not very great at configurations, I would not recommend this piece to software to you. This can make you feel annoyed and at the same time, miserable if you are not able to connect with right people on right time and in turn working on such a slow pace, which otherwise would have been quite fast on light-weight tool.

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Verified User

Engineer in Information Technology

Computer Software Company, 1001-5000 employees

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It's great when you need to drive real decision making and action; the voting tool is particularly useful in this regard. It's a great tool to use when you want to hear all voices, and not just from the loudest individuals. I've used Mural extensively over the last two years, and I've developed an online course in how to use the tool. I've run hundreds of participative workshops with it too, it's my 'go to' for running engaging remote workshops.

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Faye Sadler-Clark

Principal Consultant

Gobeyond PartnersManagement Consulting, 201-500 employees

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Feature Rating Comparison

Microsoft Teams

MURAL (formerly Mural.ly)

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Microsoft Teams

MURAL (formerly Mural.ly)

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Microsoft Teams

MURAL (formerly Mural.ly)

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

It allows all of the documents for a project to be stored on the cloud and updated in real time, instead of on a network drive where changes are more difficult to track.
It allows teams to keep their communication and project files centralized, instead of in disparate places.

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Verified User

Professional in Product Management

E-Learning Company, 501-1000 employees

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It allows you to build from independent work to group exercises and discussions and using brainstorming and the voting tool to drive decision making and action.
It has functionality that allows you to bring your audience to different areas of the whiteboard using the 'summon everyone' function, and move between delivering material with 'presentation mode' and interactive exercises where students contribute ideas or suggestions.
It offers an interactive and engaging platform for collaboration and costs can be kept low because people can join sessions as visitors.

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Faye Sadler-Clark

Principal Consultant

Gobeyond PartnersManagement Consulting, 201-500 employees

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Cons

A taskbar widget that allows replies from right clicking the taskbar icon.
more GIF engines beyond GIPHY, or a native GIPHY interface complete with mood categories.
Recent Chats column collapsible to bubbles with initial before disappearing when narrowing the window, similar to Apple iMessage on Mac software.

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Verified User

Professional in Finance and Accounting

Accounting Company, 51-200 employees

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The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors (one time collaborators appear as anonymous animals). I noticed recently that visitors can now add their name which is really useful. I expect this change came from Mural user feedback, they do seem to develop the features over time.
Sometimes participants can't see images that you add to the whiteboard. There's a way around it but it's a little frustrating and I'm not sure why it happens.

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Faye Sadler-Clark

Principal Consultant

Gobeyond PartnersManagement Consulting, 201-500 employees

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Likelihood to Renew

Microsoft Teams 10.0

Based on 2 answers

Microsoft Teams has really shown how it can assist in this current environment but even without so, it is valuable as a tool to connect with individuals and collaborate on conference schedules.

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Verified User

Technician in Information Technology

Construction Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Usability

Microsoft Teams 7.3

Based on 29 answers

The user interface is pretty clean. There is a lot of power to it, but it doesn't take long to to get up and running. It is a bit overwhelming the first time you come at it, especially if you're mainly thinking of it as a replacement of Skype for Business instant messaging. It does that great, along with the other features Skype has, such as video/audio calls and meetings, along with screensharing. But it can do so much more. As you get more and more familiar with the tool, it's fairly straightforward to add additional functionality, like document storage, wiki collaboration, and Planner integration, among other things.

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Verified User

Engineer in Information Technology

Food & Beverages Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Support Rating

Microsoft Teams 7.7

Based on 124 answers

Microsoft Teams has a good support and an easy system to find answers. There are also tutorials available for learning the basics of the program which is very helpful. Being able to use the program on computers, tablets and mobile devices is very helpful. The whole Outlook 360 package has a good support network which makes integrating new programs into the office easier

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Karen Zelzer

Environmental Specialist II

Carnow Conibear & Assoc., Ltd.Environmental Services, 11-50 employees

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MURAL (formerly Mural.ly) 9.0

Based on 1 answer

Chat support tends to get back to you within a few hours and are always helpful.

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Faye Sadler-Clark

Principal Consultant

Gobeyond PartnersManagement Consulting, 201-500 employees

View all 1 answers on this topic

Alternatives Considered

Personally I'm not a fan of applications that try to do everything. I prefer software that are dedicated to one topic, for instance Adobe PhotoShop is a vast and complex solution for editing images.I think Teams offers comparable quality in terms of audio, video and text chat to software like Skype or Zoom. However, when compared to Jira for planning and Confluence for documentation, Teams doesn't even compete.

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Verified User

Account Manager in Customer Service

Computer Games Company, 10,001+ employees

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No answers on this topic

Return on Investment

Strong ROI- simple to use, makes inter-office communication simple.
Like the ease of use/layout of the iPhone app.
Great for video calling, screen shares, audio quality is great - saves time and hassle that can be found with many meeting software services.

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Verified User

Employee in Sales

Computer Software Company, 201-500 employees

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Mural supports my company to support our clients who are geographically dispersed. It has been key to delivering some client projects.

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Faye Sadler-Clark

Principal Consultant

Gobeyond PartnersManagement Consulting, 201-500 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Microsoft Teams Editions & Modules

Edition

Free	$0.00¹
Microsoft 365 Business Basic	$5.00¹
Microsoft 365 Business Standard	$12.50¹
Office 365 E3	$20.00¹

Per Month

Additional Pricing Details

Discounts are available for non profit organizations.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

MURAL (formerly Mural.ly) Editions & Modules

Edition

Starter	$12¹
Plus	$20¹
Enterprise	Contact sales team

per month

Additional Pricing Details

Plans are billed annually.

Rating Summary

Microsoft Teams

MURAL (formerly Mural.ly)

Microsoft Teams

MURAL (formerly Mural.ly)

Microsoft Teams

MURAL (formerly Mural.ly)

Microsoft Teams

MURAL (formerly Mural.ly)

Likelihood to Recommend

Microsoft Teams

MURAL (formerly Mural.ly)

Feature Rating Comparison

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Microsoft Teams

MURAL (formerly Mural.ly)

Cons

Microsoft Teams

MURAL (formerly Mural.ly)

Likelihood to Renew

Microsoft Teams

MURAL (formerly Mural.ly)

Usability

Microsoft Teams

MURAL (formerly Mural.ly)

Support Rating

Microsoft Teams

MURAL (formerly Mural.ly)

Alternatives Considered

Microsoft Teams

MURAL (formerly Mural.ly)

Return on Investment

Microsoft Teams

MURAL (formerly Mural.ly)

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Microsoft Teams Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

MURAL (formerly Mural.ly) Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison