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Microsoft Teams vs. Salesforce Lightning Components & Developer Experience

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score8.3 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Salesforce Lightning Components & Developer Experience

    Score8.5 out of 10
    N/AThe Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. Lightning Web Components are used by developers to build reusable UI components.

    $25

    Per User Per Month

    Pricing
    Microsoft TeamsSalesforce Lightning Components & Developer Experience
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Starter
    $25.00
    Per User Per Month
    Plus
    $100.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Microsoft TeamsSalesforce Lightning Components & Developer Experience
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for non profit organizations.—
    More Pricing Information
    Community Pulse
    Microsoft TeamsSalesforce Lightning Components & Developer Experience
    Considered Both Products
    Microsoft
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    255 Answers
    89%
    Would buy again
    25 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    225 Answers
    91%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    255 Answers
    89%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    144 Answers
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    174 Answers
    82%
    Implementation went as expected
    14 Answers
    Features
    Microsoft TeamsSalesforce Lightning Components & Developer Experience
    Project Management
    Comparison of Project Management features of Microsoft Teams and Salesforce Lightning Components & Developer Experience
    Feature
    Microsoft Teams
    8.2
    241 Ratings
    6% above category average
    Salesforce Lightning Components & Developer Experience
    -
    Ratings
    Task Management8.1179 Ratings00 Ratings
    Gantt Charts8.196 Ratings00 Ratings
    Scheduling8.3208 Ratings00 Ratings
    Workflow Automation8.4126 Ratings00 Ratings
    Mobile Access8.2229 Ratings00 Ratings
    Search7.6212 Ratings00 Ratings
    Visual planning tools8.4143 Ratings00 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams and Salesforce Lightning Components & Developer Experience
    Feature
    Microsoft Teams
    8.0
    251 Ratings
    0% above category average
    Salesforce Lightning Components & Developer Experience
    -
    Ratings
    Chat9.0250 Ratings00 Ratings
    Notifications8.4249 Ratings00 Ratings
    Discussions8.7235 Ratings00 Ratings
    Surveys8.2146 Ratings00 Ratings
    Internal knowledgebase8.6157 Ratings00 Ratings
    Integrates with GoToMeeting6.547 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
    Integrates with Outlook9.1155 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams and Salesforce Lightning Components & Developer Experience
    Feature
    Microsoft Teams
    8.2
    236 Ratings
    2% above category average
    Salesforce Lightning Components & Developer Experience
    -
    Ratings
    Versioning8.6168 Ratings00 Ratings
    Video files8.4202 Ratings00 Ratings
    Audio files8.8200 Ratings00 Ratings
    Document collaboration8.9216 Ratings00 Ratings
    Access control8.6198 Ratings00 Ratings
    Advanced security features8.5158 Ratings00 Ratings
    Integrates with Google Drive5.353 Ratings00 Ratings
    Device sync8.6172 Ratings00 Ratings
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Microsoft Teams and Salesforce Lightning Components & Developer Experience
    Feature
    Microsoft Teams
    -
    Ratings
    Salesforce Lightning Components & Developer Experience
    7.2
    30 Ratings
    7% below category average
    Ease of building user interfaces00 Ratings7.030 Ratings
    Scalability00 Ratings8.028 Ratings
    Platform management overhead00 Ratings8.024 Ratings
    Workflow engine capability00 Ratings8.027 Ratings
    Platform access control00 Ratings7.028 Ratings
    Services-enabled integration00 Ratings7.028 Ratings
    Development environment creation00 Ratings7.025 Ratings
    Development environment replication00 Ratings6.023 Ratings
    Issue monitoring and notification00 Ratings7.026 Ratings
    Issue recovery00 Ratings6.025 Ratings
    Upgrades and platform fixes00 Ratings8.028 Ratings
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    Microsoft TeamsSalesforce Lightning Components & Developer Experience
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    Flock
    Score9.5 out of 10
    IBM Cloud Foundry
    Score8.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    IBM Cloud Private
    Score9.6 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    AWS Elastic Beanstalk
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft TeamsSalesforce Lightning Components & Developer Experience
    Likelihood to Recommend
    8.6
    (329 ratings)
    8.9
    (36 ratings)
    Likelihood to Renew
    9.0
    (12 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (114 ratings)
    8.2
    (9 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (114 ratings)
    8.1
    (15 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft TeamsSalesforce Lightning Components & Developer Experience
    Likelihood to Recommend
    Microsoft
    It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
    Read full review
    Salesforce
    If you have a large customer base and a large amount of data on each of your customers, it is really strong in creating personalized content that your salespeople can use in their pitch meetings—and then setting up workflows for automated for lifecycle journey creations to automatically go out to customers.
    Incentivized
    Read full review
    Pros
    Microsoft
    • All in one communication for Teams.
    • High quality and reliable both audio and video meetings.
    • Well organized and clear instant chat.
    • Excellent security features.
    • Beautiful integration with 3rd party tools and systems.
    • Perfect compatibility with windows ,android and iOS.
    • Allow meetings recordings for later us or sharing with teams that missed the live.
    Incentivized
    Read full review
    Salesforce
    • It has a very smooth integration with Salesforce and third-party tools, ensuring easy tracking of policies and assets.
    • It also has impressive security features like used-based permissions and encrypted data.
    • Everything can be managed from a centralized place which saves a lot of time.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
    • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
    • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
    Incentivized
    Read full review
    Salesforce
    • It takes a while before it recognizes bounced emails.
    • We get so many notifications from a single action. Not sure if this can be modified in the settings though.
    • Error messages are sometimes unclear which makes it hard for us to identify the problem.
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Microsoft
    If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
    Incentivized
    Read full review
    Salesforce
    It's very good, but it's still living in a little bit in an older design aspect, but I think a lot of it is about to come out, just hasn't quite gotten there yet. Still a little clunky from a you have to know it to know it or you know it to use it. It takes a little bit of training to get into it. It's not quite the, anybody can come in and start using it immediately, type feel.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Performance
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Support Rating
    Microsoft
    The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
    Incentivized
    Read full review
    Salesforce
    I am not an administrator so there may very well be outstanding Support and I am just not privy to it. On a user level it's hard to gauge the effectiveness and responsiveness of Support because nearly everything has to go through an administrator
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    Microsoft
    Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
    Incentivized
    Read full review
    Salesforce
    We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Salesforce
    No answers on this topic
    Scalability
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Professional Services
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Salesforce
    No answers on this topic
    Return on Investment
    Microsoft
    • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
    • I had 100% show rate and attendance on all of my meetings in the past 6 months.
    • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
    Incentivized
    Read full review
    Salesforce
    • Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
    • Tracking of current jobs and relating them to past jobs is very useful.
    • More efficient use of Sales Reps time.
    • Sales Managers have good visibility into how their people are working.
    Incentivized
    Read full review
    ScreenShots