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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score8.3 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Small Improvements

    Score7.2 out of 10
    N/APerformance Reviews & 360s Provide employees with structured opportunities for reflection and assessment through performance reviews and peer feedback. Customize the questions, define who participates, establish a cadence that suits an organization’s schedule, and run reviews for different departments at the same time. Ongoing Feedback Praise coworkers for a job well done and request feedback at any time from anyone. Prepare for…

    $2

    per user, per month

    Pricing
    Microsoft TeamsSmall Improvements
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Engagement and Retention Add-on
    $2
    per user, per month
    Performance Starter Pack
    $5
    per user, per month
    Feedback and Performance Suite
    $7
    per user, per month
    Offerings
    Pricing Offerings
    Microsoft TeamsSmall Improvements
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for non profit organizations.We also offer volume discounts if you have over 200 employees! Please see the calculator on our pricing page to calculate your exact price.
    More Pricing Information
    Community Pulse
    Microsoft TeamsSmall Improvements
    Considered Both Products
    Microsoft
    No answer on this topic
    Small Improvements
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    255 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    225 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    255 Answers
    75%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    144 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    174 Answers
    No answers on this topic
    Features
    Microsoft TeamsSmall Improvements
    Project Management
    Comparison of Project Management features of Microsoft Teams and Small Improvements
    Feature
    Microsoft Teams
    8.2
    241 Ratings
    6% above category average
    Small Improvements
    -
    Ratings
    Task Management8.1179 Ratings00 Ratings
    Gantt Charts8.196 Ratings00 Ratings
    Scheduling8.3208 Ratings00 Ratings
    Workflow Automation8.4126 Ratings00 Ratings
    Mobile Access8.2229 Ratings00 Ratings
    Search7.6212 Ratings00 Ratings
    Visual planning tools8.4143 Ratings00 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams and Small Improvements
    Feature
    Microsoft Teams
    8.0
    251 Ratings
    0% above category average
    Small Improvements
    -
    Ratings
    Chat9.0250 Ratings00 Ratings
    Notifications8.4249 Ratings00 Ratings
    Discussions8.7235 Ratings00 Ratings
    Surveys8.2146 Ratings00 Ratings
    Internal knowledgebase8.6157 Ratings00 Ratings
    Integrates with GoToMeeting6.547 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
    Integrates with Outlook9.1155 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams and Small Improvements
    Feature
    Microsoft Teams
    8.2
    236 Ratings
    2% above category average
    Small Improvements
    -
    Ratings
    Versioning8.6168 Ratings00 Ratings
    Video files8.4202 Ratings00 Ratings
    Audio files8.8200 Ratings00 Ratings
    Document collaboration8.9216 Ratings00 Ratings
    Access control8.6198 Ratings00 Ratings
    Advanced security features8.5158 Ratings00 Ratings
    Integrates with Google Drive5.353 Ratings00 Ratings
    Device sync8.6172 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Microsoft Teams and Small Improvements
    Feature
    Microsoft Teams
    -
    Ratings
    Small Improvements
    8.3
    9 Ratings
    6% above category average
    Corporate goal setting00 Ratings7.02 Ratings
    Subordinate goal setting00 Ratings7.53 Ratings
    Individual goal setting00 Ratings10.09 Ratings
    Line-of sight-visibility00 Ratings7.83 Ratings
    Performance tracking00 Ratings9.08 Ratings
    Performance Management
    Comparison of Performance Management features of Microsoft Teams and Small Improvements
    Feature
    Microsoft Teams
    -
    Ratings
    Small Improvements
    9.3
    9 Ratings
    10% above category average
    Performance plans00 Ratings10.08 Ratings
    Plan weighting00 Ratings8.03 Ratings
    Manager note taking00 Ratings10.08 Ratings
    Performance improvement plans00 Ratings8.33 Ratings
    Review status tracking00 Ratings9.09 Ratings
    Rater nomination workflow00 Ratings10.07 Ratings
    Review reminders00 Ratings10.08 Ratings
    Workflow restrictions00 Ratings9.04 Ratings
    Multiple review frequency00 Ratings10.06 Ratings
    Reporting00 Ratings9.05 Ratings
    Best Alternatives
    Microsoft TeamsSmall Improvements
    Small Businesses
    Flock
    Score9.5 out of 10
    15Five
    Score8 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Reflektive
    Score9.5 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Reflektive
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft TeamsSmall Improvements
    Likelihood to Recommend
    8.6
    (329 ratings)
    9.0
    (11 ratings)
    Likelihood to Renew
    9.0
    (12 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (114 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (114 ratings)
    7.1
    (4 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft TeamsSmall Improvements
    Likelihood to Recommend
    Microsoft
    It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
    Read full review
    Small Improvements
    I'm honestly not sure why my company chose to use Small Improvements. We used Lattice before for the all the same use cases I mentioned here. The employee performance review feature might be a bit better in Small Improvements, but the goal-setting tool and the 1:1 tool are very weak. I may not have benefitted yet from all the features that Small Improvements have to offer, but so far it looks like a pretty basic HR tool with much better alternatives out there. If it's cheaper than the competition, that might be the only argument to go with it.
    Incentivized
    Read full review
    Pros
    Microsoft
    • All in one communication for Teams.
    • High quality and reliable both audio and video meetings.
    • Well organized and clear instant chat.
    • Excellent security features.
    • Beautiful integration with 3rd party tools and systems.
    • Perfect compatibility with windows ,android and iOS.
    • Allow meetings recordings for later us or sharing with teams that missed the live.
    Incentivized
    Read full review
    Small Improvements
    • Goal Tracking: Enables users to chart goals, track progress, and provide details about what they want/expect to achieve.
    • Praise Wall: A public place to post positive and encouraging comments about other employees.
    • 360 Reviews: Users can request and gain 1:1 feedback; this can be anonymous if desired.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
    • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
    • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
    Incentivized
    Read full review
    Small Improvements
    • Being able to edit projects more easily (and have a documented edit history) would be beneficial.
    • Possibly integrations with popular platforms (such as JIRA) to give expanded detail of project tracking.
    • Gantt charts would be a nice to have for a top level management view.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Small Improvements
    No answers on this topic
    Usability
    Microsoft
    If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
    Incentivized
    Read full review
    Small Improvements
    No answers on this topic
    Reliability and Availability
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Small Improvements
    No answers on this topic
    Performance
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Small Improvements
    No answers on this topic
    Support Rating
    Microsoft
    The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
    Incentivized
    Read full review
    Small Improvements
    The customer support is quick and thorough, they have access to our account to answers are tailored to our needs. They also have a good knowledge base and self-help site with some video tutorials and FAQs which saved us time as opposed to just calling or emailing support. For the times that we did reach out, it only took one response to get our issue resolved.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Small Improvements
    No answers on this topic
    Alternatives Considered
    Microsoft
    Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
    Incentivized
    Read full review
    Small Improvements
    Lattice was able to link in with core OKRs whereas from my memory, Small Improvements didn't support this goal setting and tracking framework. While it was good for sentiment and management frameworks, it was unable to connect with the greater company vision as well as Lattice - that was the reason that we moved.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Small Improvements
    No answers on this topic
    Scalability
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    Small Improvements
    No answers on this topic
    Professional Services
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Small Improvements
    No answers on this topic
    Return on Investment
    Microsoft
    • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
    • I had 100% show rate and attendance on all of my meetings in the past 6 months.
    • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
    Incentivized
    Read full review
    Small Improvements
    • Before we had Small Improvements, personal goal setting was completely disorganized. Some managers made sure it was done, likewise many did not.
    • Having past goals collected in one repository has been a blessing. I couldn't imagine not having Small Improvements or something comparable.
    Incentivized
    Read full review
    ScreenShots

    Small Improvements Screenshots

    Screenshot of Provide employees with structured opportunities for reflection and assessment through Performance ReviewsScreenshot of Decide whether or not you want manager to approve nominations for 360 FeedbackScreenshot of Share agenda items, meeting notes, and follow-up discussions with 1:1 MeetingsScreenshot of Create templated 1:1 meeting agendas for your managersScreenshot of Identify goals, set success measures, and track the results with ObjectivesScreenshot of Give public kudos to your colleagues with Praise