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Mimecast Cloud Archive vs. Proofpoint Security Awareness Training

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mimecast Cloud Archive

    Score9.1 out of 10
    N/AMimecast Cloud Archive provides an archive storage solution for data retention, as well as search and retrieval of email, attachments and MS Teams conversations. The cloud archiving solution offers search capabilities for employees and automated tools for administrators that simplify management of mailboxes, e-discovery and litigation support.N/A

    Proofpoint Security Awareness Training

    Score10 out of 10
    N/AProofpoint Security Awareness Training (formerly ThreatSim from Wombat Security) is a cloud-based training platform that simulates threat scenarios (e.g. phishing) and also provides assessment testing developed by Wombat Technologies, which was acquired by Proofpoint in March 2018.N/A
    Pricing
    Mimecast Cloud ArchiveProofpoint Security Awareness Training
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Mimecast Cloud ArchiveProofpoint Security Awareness Training
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Mimecast Cloud ArchiveProofpoint Security Awareness Training
    Considered Both Products
    Mimecast
    No answer on this topic
    Proofpoint
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    24 Answers
    93%
    Would buy again
    41 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    22 Answers
    98%
    Delivers good value for the price
    40 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    24 Answers
    93%
    Happy with the feature set
    41 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    20 Answers
    92%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    93%
    Implementation went as expected
    40 Answers
    Features
    Mimecast Cloud ArchiveProofpoint Security Awareness Training
    Security
    Comparison of Security features of Mimecast Cloud Archive and Proofpoint Security Awareness Training
    Feature
    Mimecast Cloud Archive
    -
    Ratings
    Proofpoint Security Awareness Training
    9.0
    1 Ratings
    4% above category average
    Single sign-on capability00 Ratings9.01 Ratings
    Role-based user permissions00 Ratings9.01 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of Mimecast Cloud Archive and Proofpoint Security Awareness Training
    Feature
    Mimecast Cloud Archive
    -
    Ratings
    Proofpoint Security Awareness Training
    9.4
    1 Ratings
    9% above category average
    Training Content Library00 Ratings10.01 Ratings
    Multilingual Training Content00 Ratings9.01 Ratings
    Training Gamification00 Ratings9.01 Ratings
    Industry-Specific Security Training00 Ratings9.01 Ratings
    Individualized Security Training Plans00 Ratings9.01 Ratings
    Phishing Simulations00 Ratings10.01 Ratings
    Security Reporting00 Ratings10.01 Ratings
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    Mimecast Cloud ArchiveProofpoint Security Awareness Training
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    User Ratings
    Mimecast Cloud ArchiveProofpoint Security Awareness Training
    Likelihood to Recommend
    9.3
    (27 ratings)
    9.0
    (46 ratings)
    Likelihood to Renew
    8.5
    (5 ratings)
    7.3
    (1 ratings)
    Usability
    7.6
    (17 ratings)
    8.6
    (5 ratings)
    Availability
    8.5
    (17 ratings)
    -
    (0 ratings)
    Performance
    7.8
    (17 ratings)
    -
    (0 ratings)
    Support Rating
    6.8
    (4 ratings)
    8.3
    (44 ratings)
    User Testimonials
    Mimecast Cloud ArchiveProofpoint Security Awareness Training
    Likelihood to Recommend
    Mimecast
    If someone is looking for a cloud archive solution, I believe Mimecast Cloud Archive has one of the best. I have worked with a few competitors in the past but the reason we have continued with Mimecast Cloud Archive is because of the capability, cost to value, and support that we receive. They also have other capabilities that can add security to your environment that you can access from the same portal.
    Incentivized
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    Proofpoint
    Perfect for regular (monthly) training of staff versus a "one and done" annual assignment on Cyber Security. Allows for a greater number of topics to be covered and for creating a "culture" of security awareness among all Staff throughout the entire company. NOT a replacement for IT Security Certifications amongst your technical staff (CISSPs & GSLCs on staff are a must have). Your Proofpoint Account Rep does most of the heavy lifting, but the program still requires "care and feeding" (resources) within your organization - preparing monthly user lists for training assignments and preparing reports for leadership on participation & progress
    Incentivized
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    Pros
    Mimecast
    • Sync and Recover is a great tool for when you need to recover emails quickly or in bulk.
    • The archive is nested in the mail protection admin portal, so it is easy to navigate between the recent mail in the protection portal (limited window of time) and the archive when searching for emails during investigations or troubleshooting.
    • The additional protection feature allows scanning of emails that land in the archive. This helps with internal to internal emails that might have been malicious, for instance from a compromised account.
    • The Mimecast for Outlook add-in is nice, although you can access it from the web as well, for seeing your own archives. If users are missing an email, they can look there on their own without submitting an IT support ticket.
    • We do not allow end users to restore their own, but that is a feature that exists as well.
    Incentivized
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    Proofpoint
    • Proofpoint has a huge library of phishing emails to choose from. They add new examples every week.
    • The training modules are fun and interactive and keep the user engaged.
    • The posters, and downloadable materials are amazing and really give a great visual to support your security campaigns.
    • The product is easy to use, and Proofpoint Support Staff are always available to help with any issues you have.
    Incentivized
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    Cons
    Mimecast
    • The system runs slowly at times.
    • There are so many features, it can be difficult to find exactly how to perform some actions.
    • Emails are not automatically shown in their native format when searched you must click on the email and then request it be formatted in the proper format (HTML, plaintext, etc.).
    Incentivized
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    Proofpoint
    • The lack of a user rating on "cyber risk" is proving to be an immense difficulty. As we are looking at how to better hold our employees accountable as well as provide increased learning opportunities for those who need it most, it is becoming cumbersome--especially given the fact this is starting to become the standard for Security Awareness companies. The lack of this is resulting in a manual process vs being able to automate and moderate, thus taking up time and resources, which are always at a scarcity. It can also be cumbersome to look across the tools to see how a particular user is doing, vs being able to view all of their data in one space.
    • If you are a marketer, the editors for the Phishing Templates and Teachable Moments are quite frustrating. They feel out of date and clunky, as well as not featuring an auto-save, so you could lose the templates you are building. At this point, I have actually started to work in other email creation editors and learning HTML, to better customize and then moving all of the code into the editor. It has thus far proven to be less of a headache. I also do not believe the average user is working on branding their program, creating consistency for easy of navigation, and including additional resources in their teachable moments in the way we currently are. However, as more social science backgrounds continue to enter security awareness, I believe this will move towards the norm.
    • Some of the reporting numbers for Simulated Phishing could be better. For example, telling me how many people acknowledged the teachable moment out of the full email campaign is less meaningful than knowing how many people acknowledged it, from those who actually triggered/were shown the teachable moment.
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    Likelihood to Renew
    Mimecast
    The product is an excellent tool for our organisation. With one incident in the past it helped clear any wrong doing when an external party had their email hacked. We where able to show that when the email left our org it was in tact with out modification and only after it arrived in the partners org was it changed. This one incident alone has shown how valuable the tool is.
    Incentivized
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    Proofpoint
    • The product is great for what we use it for
    • We have a good relationship with our vendor/Proofpoint, which I believe is needed to be successful in Security Awareness and using tools like this
    • The package/service as a whole is incredibly helpful
    • The integrations with Proofpoint's Trap is one of the most valuable things we could do. It turns your entire email user base into members of IT security, to be on the look out to report cyber attacks, and have them pulled out of everyone's email if the email is condemed/found malicious.
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    Usability
    Mimecast
    The archive is easy to use and the searching is highly customizable. You can easily search based on timeframe, sender, recipient, words, phrases, and attachments. The ability to search keywords within attachments, body, and subject line is incredibly helpful. We're able to quickly and easily find what we're looking for.
    Incentivized
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    Proofpoint
    Overall, PSAT is integral to what we do. PSAT is a helpful tool to help us improve our employees ability to recognize, report, and respond to phishing. It works for us to use a longterm partner, who is incredibly helpful/supportive, and also bringing Proofpoint's greater cybersecurity & attack intelligence into PSAT. Honestly, we are pretty happy and would make the choice to go with PSAT again (we evaluated the major players in the space via Gartner's Magic Quadrant). The team behind the products are excellent and the product of itself is both intuitive and expansive. This combination allows us to reach our 10k+ employees who are located in over 20 countries
    Incentivized
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    Reliability and Availability
    Mimecast
    There is never an issue. Everytime I have needed to access my own personal search archive or globally search across the whole business it works each time. I cannot recall a time where the service was down when needed to be used and all our staff use it daily.
    Incentivized
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    Proofpoint
    No answers on this topic
    Performance
    Mimecast
    The stability of the tool is the biggest factor, it has a fantastic uptime and the loading speed is exceptional. Long gone are the days of waiting for Outlook to open up a traditional PST archive, I can simply click, find what I need and go, usually, before outlook has opened the archive. It is an exceptionally efficient tool.
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    Proofpoint
    No answers on this topic
    Support Rating
    Mimecast
    It does a good job. The support team of the product was good and responsive and was also able to fix the issues I was experiencing at the time. It isn't perfect and takes some time to set up properly in the environment but once set up the product does what it is supposed to do which is what you are paying for.
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    Proofpoint
    Proofpoint support has always been above average. A lot of companies provide a customer service manager for your account but few have proved as connected as Proofpoint. The CSM was able to give us a good start with the product and checked in periodically. I found them always helpful with any questions and very knowledgeable about the platform.
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    Implementation Rating
    Mimecast
    We used Mimecast professional services for the implementation and it was flawless as we were migrating from a competitor's product. The only downside was the amount of time required to ingest all the data as this was coming from a few different sources and in some cases it took months to migrate and index all the content. Apart from that the process was very well guided, with plenty of communication all throughout and without any major issues or downtime.
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    Proofpoint
    No answers on this topic
    Alternatives Considered
    Mimecast
    One of the big features of Mimecast is the ability to send large files. We used to use CItrix Sharefile for this but switched over to Mimecast's LFS for one large reason...since we are archiving all of our mail in Mimeast anyway we would have wanted these attachments, even if large, also available to if we go back to look at old emails. However just for usability sake I think Citrix Sharefile's large file send is more polished and probably works a little better. We just choose to use the Mimecast so we had a one stop shop when it came to email archiving
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    Proofpoint
    All three products have the pros and cons. Since we use other Proofpoint products, TAP, TRAP, etc. the integration with PSAT is much better. The other products do not integrate with TRAP nearly as well as PSAT.
    Incentivized
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    Return on Investment
    Mimecast
    • I can't put an exact dollar figure on it but Mimecast makes our company more efficient when it comes to email search and discovery.
    • Being heavily regulated it's great to have peace of mind when we're audited and I can just say we have Mimecast. Check that box off!
    • We were quite relieved when Mimecast stopped inbound attachments infected with WannaCry.
    • I enjoy the benefits of a cloud service so I don't have to manage hardware, deal with upgrades, or figure out complicated licensing schemes.
    Incentivized
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    Proofpoint
    • Positively made our staff more aware of current phishing threats.
    • Gives our staff a sense of accomplishment when they recognize a phishing email.
    • Helped reinforce our values in the mandatory Information Security training each employee takes (for example, they are already aware of the signs of a phishing email before they take the training).
    Incentivized
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    ScreenShots

    Mimecast Cloud Archive Screenshots

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