Mimecast Cloud Archive provides an archive storage solution for data retention, as well as search and retrieval of email, attachments and MS Teams conversations. The cloud archiving solution offers search capabilities for employees and automated tools for administrators that simplify management of mailboxes, e-discovery and litigation support.
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Veeam Data Platform
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
$428
per year per 5 instances
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Mimecast Cloud Archive
Veeam Data Platform
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Veeam Data Platform Essentials
$428
per year per 5 instances
Veeam Data Platform
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Mimecast Cloud Archive
Veeam Data Platform
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This is for any business that needs secure, tamper-resistant, long-term email storage. Mimecast cloud archive is the answer. Easy self-service user interface, Admin interface is generally pretty usable as well with a good level of granular permissions for delegation to support staff. It allows cost savings with email storage by implementing retention policies and offloading the storage to Mimecast.
I have been a Sysadmin for 3 decades and have used all manner of backup software and systems. I'm now at a place where our needs are not all that great, but my experience with other platforms has allowed the company greater flexibility in restores and, more importantly, in testing and quality assurance of our in-house software. As a small company, we have relatively simple needs, and Veeam has met all of our requirements, so I cannot say that they are deficient in any way.
Sync and Recover is a great tool for when you need to recover emails quickly or in bulk.
The archive is nested in the mail protection admin portal, so it is easy to navigate between the recent mail in the protection portal (limited window of time) and the archive when searching for emails during investigations or troubleshooting.
The additional protection feature allows scanning of emails that land in the archive. This helps with internal to internal emails that might have been malicious, for instance from a compromised account.
The Mimecast for Outlook add-in is nice, although you can access it from the web as well, for seeing your own archives. If users are missing an email, they can look there on their own without submitting an IT support ticket.
We do not allow end users to restore their own, but that is a feature that exists as well.
Veeam stands out among backup solutions because of its ability to work with almost any storage type. For example, only a small portion of backup solutions will support catalyst stores, Veeam does.
Veeam is extremely flexible when it comes to setting it up. I had a network recently that limited ethernet connectivity between the Veeam VM and the backup repository and Veeam handled it easily.
Day-to-day use of Veeam is very simple. It is easy to train our technicians to use it proficiently in a very short amount of time.
Our Veeam VMs don't have issues very often, but the one or two times I have called for support, they answered right away, and the technicians assisting us were knowledgeable about their products.
There are so many features, it can be difficult to find exactly how to perform some actions.
Emails are not automatically shown in their native format when searched you must click on the email and then request it be formatted in the proper format (HTML, plaintext, etc.).
I have used many other data backup products that are on the market. I trust the configuration options within Veeam to do as they are labeled, without any specific back end software changes that may cause backups to fail if you don't use a systems integrator.
I trust the product for my own home environment as well due to relationship I have with the product at work.
The archive is easy to use and the searching is highly customizable. You can easily search based on timeframe, sender, recipient, words, phrases, and attachments. The ability to search keywords within attachments, body, and subject line is incredibly helpful. We're able to quickly and easily find what we're looking for.
Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
There is never an issue. Everytime I have needed to access my own personal search archive or globally search across the whole business it works each time. I cannot recall a time where the service was down when needed to be used and all our staff use it daily.
I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
The stability of the tool is the biggest factor, it has a fantastic uptime and the loading speed is exceptional. Long gone are the days of waiting for Outlook to open up a traditional PST archive, I can simply click, find what I need and go, usually, before outlook has opened the archive. It is an exceptionally efficient tool.
To identify a bottleneck in the data path, Veeam Backup & Replication detects the component with the maximum workload, the component that works for the most time of the job. For example, you use a low-speed storage device as the backup repository. Even if VM data is retrieved from the SAN storage on the source side and transported over a high-speed link, VM data flow will still be impaired at the backup repository.
It does a good job. The support team of the product was good and responsive and was also able to fix the issues I was experiencing at the time. It isn't perfect and takes some time to set up properly in the environment but once set up the product does what it is supposed to do which is what you are paying for.
The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
We used Mimecast professional services for the implementation and it was flawless as we were migrating from a competitor's product. The only downside was the amount of time required to ingest all the data as this was coming from a few different sources and in some cases it took months to migrate and index all the content. Apart from that the process was very well guided, with plenty of communication all throughout and without any major issues or downtime.
Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
One of the big features of Mimecast is the ability to send large files. We used to use CItrix Sharefile for this but switched over to Mimecast's LFS for one large reason...since we are archiving all of our mail in Mimeast anyway we would have wanted these attachments, even if large, also available to if we go back to look at old emails. However just for usability sake I think Citrix Sharefile's large file send is more polished and probably works a little better. We just choose to use the Mimecast so we had a one stop shop when it came to email archiving
Historically, it's been the lowest cost per feature. Easiest to use, lowest cost to maintain, and vast in the things it keeps adding in its feature set. It was just a vmware only backup utility, but now it does baremetal, cloud, NAS (like qnap/synology). Veeam Data Platform which is the monitoring side of it also gives great insights.
In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
