monday CRM vs. Pipeliner CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
monday CRM
Score 8.2 out of 10
N/A
monday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.
$45
per month 3 seats (minimum)
Pipeliner CRM
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Pipeliner CRM is a sales enablement tool focusing on pipeline management, sales processes, and analytics designed to empower sales professionals. Pipeliner CRM provides a visual sales process, profiles, and charts, all of which aim to help users take the right actions with their buyers and even helps identify key contacts within an organization. Pipeliner CRM Cloud is the latest addition to a product line that already includes Pipeliner CRM Hybrid, an…
$65
Pricing
monday CRMPipeliner CRM
Editions & Modules
Basic
$15
per month per seat
Standard
$20
per month per seat
Pro
$33
per month per seat
Ultimate
Contact Sales
STARTER - Basic sales management, tracking and collaboration
$65.00 per user per month
STARTER - Basic sales management, tracking and collaboration
$65 per user per month
BUSINESS - Full CRM functionality, customization and unique productivity features.
$85 per user per month
BUSINESS - Full CRM functionality, customization and unique productivity features.
$85 per user per month
ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
$115 per user per month
ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
$115 per user per month
UNLIMITED - Full CRM functionality with advanced reporting, customization and services.
$150 per user per month
UNLIMITED - Advanced CRM functionality including advanced features
$150 per user per month
Offerings
Pricing Offerings
monday CRMPipeliner CRM
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPlans start with 3 seats. Yearly save 33%
More Pricing Information
Community Pulse
monday CRMPipeliner CRM
Features
monday CRMPipeliner CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
monday CRM
7.1
75 Ratings
10% below category average
Pipeliner CRM
9.0
18 Ratings
14% above category average
Customer data management / contact management7.868 Ratings8.118 Ratings
Workflow management8.273 Ratings8.918 Ratings
Territory management6.741 Ratings8.916 Ratings
Opportunity management7.066 Ratings9.018 Ratings
Integration with email client (e.g., Outlook or Gmail)6.959 Ratings9.717 Ratings
Contract management6.751 Ratings8.816 Ratings
Interaction tracking6.754 Ratings8.917 Ratings
Quote & order management00 Ratings9.62 Ratings
Channel / partner relationship management00 Ratings9.014 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
monday CRM
7.2
56 Ratings
8% below category average
Pipeliner CRM
8.6
19 Ratings
10% above category average
Lead management7.256 Ratings8.919 Ratings
Email marketing00 Ratings8.22 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
monday CRM
7.6
71 Ratings
1% below category average
Pipeliner CRM
8.8
19 Ratings
14% above category average
Task management8.270 Ratings8.319 Ratings
Billing and invoicing management7.249 Ratings9.11 Ratings
Reporting7.560 Ratings9.018 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
monday CRM
6.8
69 Ratings
12% below category average
Pipeliner CRM
8.3
19 Ratings
8% above category average
Forecasting5.857 Ratings9.019 Ratings
Pipeline visualization7.366 Ratings8.319 Ratings
Customizable reports7.460 Ratings7.519 Ratings
Customization
Comparison of Customization features of Product A and Product B
monday CRM
6.8
68 Ratings
12% below category average
Pipeliner CRM
8.3
19 Ratings
8% above category average
Custom fields6.868 Ratings8.219 Ratings
Custom objects6.660 Ratings8.018 Ratings
Scripting environment7.241 Ratings9.11 Ratings
API for custom integration6.542 Ratings8.117 Ratings
Security
Comparison of Security features of Product A and Product B
monday CRM
8.1
62 Ratings
4% below category average
Pipeliner CRM
8.2
18 Ratings
2% below category average
Single sign-on capability8.355 Ratings8.317 Ratings
Role-based user permissions7.962 Ratings8.218 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
monday CRM
8.3
40 Ratings
10% above category average
Pipeliner CRM
8.5
17 Ratings
13% above category average
Marketing automation8.340 Ratings7.917 Ratings
Compensation management00 Ratings9.11 Ratings
Platform
Comparison of Platform features of Product A and Product B
monday CRM
8.1
64 Ratings
7% above category average
Pipeliner CRM
8.2
17 Ratings
8% above category average
Mobile access8.164 Ratings8.217 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
monday CRM
-
Ratings
Pipeliner CRM
9.3
2 Ratings
19% above category average
Case management00 Ratings9.11 Ratings
Call center management00 Ratings9.11 Ratings
Help desk management00 Ratings9.62 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
monday CRM
-
Ratings
Pipeliner CRM
8.4
17 Ratings
12% above category average
Social data00 Ratings8.017 Ratings
Social engagement00 Ratings8.717 Ratings
Best Alternatives
monday CRMPipeliner CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
monday CRMPipeliner CRM
Likelihood to Recommend
8.6
(85 ratings)
9.0
(20 ratings)
Likelihood to Renew
9.6
(5 ratings)
9.1
(1 ratings)
Usability
8.7
(82 ratings)
9.7
(10 ratings)
Support Rating
7.2
(57 ratings)
8.9
(10 ratings)
Implementation Rating
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
monday CRMPipeliner CRM
Likelihood to Recommend
monday.com
Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
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Pipelinersales
Pipeliner CRM is very flexible, easy to work with, data capturing is at [its] best, its integration to other major software’s and it aids in the monitoring of the core work process. One distinctive feature is it is very easy to learn without extensive training. This really helps in the [execution] of the task in our organization.
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Pros
monday.com
  • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
  • It is very useful in automating the processes of relevant departments.
  • The field names, types, and data you enter can be customized as per your organization's requirements.
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Pipelinersales
  • Clear and easy visualisation of Sales Process
  • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
  • Reporting into pivot table is also easy and very useful
  • Mobile app has always been very good and easy to use since 2015
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Cons
monday.com
  • It takes a while to get used to the UX if you are used to Hubspot or another CRM
  • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
  • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
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Pipelinersales
  • The product development team at Pipeliner CRM always seems to be a step or two ahead of what I'm experiencing. Therefore they've already addressed improvements I could have suggested. They are really in touch with their users and overall user experience.
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Likelihood to Renew
monday.com
It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
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Pipelinersales
Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
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Usability
monday.com
It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
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Pipelinersales
I gave that rating level because it reflects both my satisfaction and expectations about PipelinerCRM.Plus, the adoption rate of this software. I mean the usability rate is very low. It just takes, for learning, a couple of hours less than three days roughly. Return on time investment is low also.
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Support Rating
monday.com
When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
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Pipelinersales
The support from Pipeliner CRM is superb; they have instant customer support and they are on time. They also give enough knowledge of sales and other material for the knowledge. They also have AI in the support by talking with customer support directly from the web or app and so on.
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Implementation Rating
monday.com
It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
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Pipelinersales
No answers on this topic
Alternatives Considered
monday.com
Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
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Pipelinersales
The most important reason for selecting pipeliner CRM:-exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly. Users can easily customize what they see to make the system their own. Best user interface & fast to learn.
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Return on Investment
monday.com
  • I feel since we integrated to monday CRM, that the speed of our invoicing rate has increased, due to the easier navigation monday CRM provides.
  • Communication with other peers & departments has become easier to reach out since we all share this platform and able to tag the needed person.
  • We are also able to view and give reports easier to our VP's/ higher up, providing visibility and graphs of our trending sales numbers categorized by each store with different sales type.
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Pipelinersales
  • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
  • The visual tools allow those "no good deals" to be spotted and resource usage limited.
  • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
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ScreenShots

monday CRM Screenshots

Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

Pipeliner CRM Screenshots

Screenshot of Pipeliner CRM — A sales enablement tool focused  on pipeline management, sales process & analytics.Screenshot of Can be used with email such as MS Outlook, gmailScreenshot of The pipeline view, to review and forecast sales, manage revenue risk, collaborate with a sales teamScreenshot of Pipeliner CRM opportunity viewScreenshot of Analytics: analyse win/loss rates, review sales person/team/territory performance, set key sales metrics & goals, leading & lagging indicatorsScreenshot of Visual Sales Tool: designed to cut through the noise, focuses on high value activities, everything in one place (no need for multiple tools)