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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    monday.com

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

    $36

    per month (3 seats)

    VerticalResponse

    Score10 out of 10
    N/AVerticalResponse is an email campaign management software and services platform from Deluxe. In addition to providing email marketing tools, VerticalResponse offers fully managed email marketing services from campaign launch and management to reporting and analysis.

    $9

    per month

    Pricing
    monday.comVerticalResponse
    Editions & Modules
    Basic
    $12
    per month per user
    Standard
    $14
    per month per user
    Pro
    $24
    per month per user
    Enterprise
    Contact Sales
    Contact us
    Basic
    $11.00
    per month
    Pro
    $16.00
    per month
    Pro Plus
    $196.00
    per month
    Offerings
    Pricing Offerings
    monday.comVerticalResponse
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAn 18% discount is available for annual billing.—
    More Pricing Information
    Community Pulse
    monday.comVerticalResponse
    Considered Both Products
    monday.com
    No answer on this topic
    VerticalResponse
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    2239 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    1899 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    2243 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    1572 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    1745 Answers
    No answers on this topic
    Features
    monday.comVerticalResponse
    Project Management
    Comparison of Project Management features of monday.com and VerticalResponse
    Feature
    monday.com
    7.6
    2321 Ratings
    1% below category average
    VerticalResponse
    -
    Ratings
    Task Management8.92314 Ratings00 Ratings
    Resource Management7.71984 Ratings00 Ratings
    Gantt Charts7.91370 Ratings00 Ratings
    Scheduling7.71931 Ratings00 Ratings
    Workflow Automation7.82014 Ratings00 Ratings
    Team Collaboration8.62269 Ratings00 Ratings
    Support for Agile Methodology7.21218 Ratings00 Ratings
    Support for Waterfall Methodology7.01 Ratings00 Ratings
    Document Management6.91877 Ratings00 Ratings
    Email integration7.21667 Ratings00 Ratings
    Mobile Access7.01848 Ratings00 Ratings
    Timesheet Tracking7.61091 Ratings00 Ratings
    Change request and Case Management7.91210 Ratings00 Ratings
    Budget and Expense Management7.21086 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of monday.com and VerticalResponse
    Feature
    monday.com
    6.9
    1058 Ratings
    11% below category average
    VerticalResponse
    -
    Ratings
    Quotes/estimates6.5713 Ratings00 Ratings
    Project & financial reporting7.5943 Ratings00 Ratings
    Integration with accounting software6.7534 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of monday.com and VerticalResponse
    Feature
    monday.com
    -
    Ratings
    VerticalResponse
    9.9
    8 Ratings
    21% above category average
    WYSIWYG email editor00 Ratings10.07 Ratings
    Dynamic content00 Ratings10.05 Ratings
    Ability to test dynamic content00 Ratings10.04 Ratings
    Landing pages00 Ratings10.04 Ratings
    A/B testing00 Ratings10.05 Ratings
    Mobile optimization00 Ratings10.05 Ratings
    Email deliverability reporting00 Ratings10.08 Ratings
    List management00 Ratings10.08 Ratings
    Triggered drip sequences00 Ratings9.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of monday.com and VerticalResponse
    Feature
    monday.com
    -
    Ratings
    VerticalResponse
    10.0
    9 Ratings
    27% above category average
    Dashboards00 Ratings10.09 Ratings
    Standard reports00 Ratings10.09 Ratings
    Custom reports00 Ratings10.06 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of monday.com and VerticalResponse
    Feature
    monday.com
    -
    Ratings
    VerticalResponse
    10.0
    1 Ratings
    20% above category average
    URL Validation00 Ratings10.01 Ratings
    Link Tracking00 Ratings10.01 Ratings
    Image Validation00 Ratings10.01 Ratings
    Inbox Display00 Ratings10.01 Ratings
    Email Accessibility Tools00 Ratings10.01 Ratings
    Spelling and Grammar Check00 Ratings10.01 Ratings
    Spam Testing00 Ratings10.01 Ratings
    Email Previews00 Ratings10.01 Ratings
    Best Alternatives
    monday.comVerticalResponse
    Small Businesses
    Any.do
    Score8 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    monday.comVerticalResponse
    Likelihood to Recommend
    8.4
    (2335 ratings)
    10.0
    (28 ratings)
    Likelihood to Renew
    9.1
    (34 ratings)
    8.6
    (19 ratings)
    Usability
    8.1
    (2263 ratings)
    9.0
    (5 ratings)
    Availability
    9.1
    (11 ratings)
    10.0
    (1 ratings)
    Performance
    6.4
    (11 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (1963 ratings)
    8.0
    (4 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (5 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    7.9
    (10 ratings)
    10.0
    (4 ratings)
    Configurability
    7.6
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    8.5
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (11 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.9
    (9 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.5
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    monday.comVerticalResponse
    Likelihood to Recommend
    monday.com
    Another feature I love in the free plan is the “Sort” feature, which enables me to sort all my clients by name alphabetically. Or sort by date,
    status, progress notes, etc. I make extensive use of the text column, where I can keep ongoing, detailed notes on the progress of a particular client's work and the information I am still waiting on. I have it open automatically every day, and my tasks are listed there for me to follow through on.
    Incentivized
    Read full review
    VerticalResponse
    For businesses requiring advanced email marketing features like sophisticated automation, in-depth analytics, and extensive customization, VerticalResponse might fall short due to its limited featuresVerticalResponse is ideal for small businesses or freelancers who need a simple, straightforward email marketing tool. Its ease of use and basic features make it suitable for those without extensive technical expertise in email marketing
    Incentivized
    Read full review
    Pros
    monday.com
    • Intuitive board functionality with a variety of column types and customizations to address different use-cases, such as templates for user lifecycle management, checklists for onboarding.
    • Extensive automation capabilities to reduce tedium in more complex boards, such as our company's computer asset inventory board, to ensure devices are kept organized within the board for quicker reference.
    • The ability to connect boards and mirror info across them allowed us to build out a cross-functional, quasi-ticketing system enabling more efficient processing of requests that involved action items from different departments and/or teams.
    • We could use both the many board functions in tandem with the WorkForm feature to create an IT ticketing system that could be replicated and tailored for other teams needs.
    Incentivized
    Read full review
    VerticalResponse
    • I love the ease of list builder because we often times have a lot of data to import. It would be simply impossible without this tool, considering the amount of customer data we have for any one given email.
    • We really enjoy the ease of use of the HTML wizard as well. It helps even a novice be able to make a beautiful and attention grabbing email.
    • The dashboard is functional and easy to find when you need with a quick search.
    Incentivized
    Read full review
    Cons
    monday.com
    • The management of holdable items, continuously drops in incorrect places or doesn't show the 'correct way' to handle in the wished place, it happens with the dragable items on dashboards
    • The 'favorites' menu on desktop is now with 'Use my IA feature' everywhere and has removed the Fav section of for the boards in the sidebar. It was so useful when there were hundreds of Tables and only work on or update 3 - 4 of them (it is still visible on the mobile version, by the way)
    • The errors after using for a while, like 90 minutes, I am writing something and unexpectedly the app says something is wrong and I need to reload the page, and the thing I was doing doesn't still local storage as in other use cases
    Incentivized
    Read full review
    VerticalResponse
    • The type face is small. Not sure if this is to avoid overwhelming the reader, but I could see this being an issue with vision-impaired people or people who don't see small print well.
    • Sometimes I find it takes multiple clicks to make one simple change. I wish there was a search field at the top of the screen that allowed me to jump directly to a client's entry to update it there.
    Read full review
    Likelihood to Renew
    monday.com
    Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
    Incentivized
    Read full review
    VerticalResponse
    Product is easy for both technical and non-technical people to use. A cost effective solution for sending out large number of messages. We can manage unsubscribes by individual accounts, so we can have multiple multiple accounts combined to maximize our buying power on credits. Effective API for sending/receiving data makes tool a valuable asset.
    Read full review
    Usability
    monday.com
    monday.com was pretty easy to use from the get-go. Their automation templates are really easy to get things set up. A few of my monday.com boards are essentially upgraded spreadsheets that are much easier to digest and automatically send out reminder email to myself and my team.
    Incentivized
    Read full review
    VerticalResponse
    I truly love this product. We are moving to an all-in-one system next year and my greatest fear in doing so is how much I will miss this platform. Although we are excited for things ahead, I will always keep Vertical Response in my back pocket incase I don't love the new platform as much
    Incentivized
    Read full review
    Reliability and Availability
    monday.com
    There have only been 2 instances in the past year where monday.com was down.
    Incentivized
    Read full review
    VerticalResponse
    Never had an issue with uptime
    Read full review
    Performance
    monday.com
    Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
    Incentivized
    Read full review
    VerticalResponse
    No issues
    Read full review
    Support Rating
    monday.com
    I personally haven't found their customer success managers to be proactive or useful as the primary user of our monday.com account. This is different from a few years ago, when I had a contact that I reached out to as-needed (we are an enterprise account). I don't get a lot of touchpoints with anyone from monday.com and rarely submit tickets.
    Incentivized
    Read full review
    VerticalResponse
    At Vertical Response the help desk associates are courteous, knowledgeable and helpful. You can tell they enjoy what they do. And clearly, they are well trained because most times, the first point of contact is able to resolve any issue you may have. There have been very few times where an associate has needed to get back to me or escalate me to a supervisor
    Incentivized
    Read full review
    Online Training
    monday.com
    To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
    Incentivized
    Read full review
    VerticalResponse
    Basic functions and online help...we used what was needed, at the time, and will continue to explore other online trainings as our functional needs expand
    Read full review
    Implementation Rating
    monday.com
    We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
    Incentivized
    Read full review
    VerticalResponse
    Salesforce integration never worked right. We had to abandon.
    Read full review
    Alternatives Considered
    monday.com
    monday.com gives us the most flexibility when it comes to its features -- to create templates and quickly modify or customize. While limited in its overall functionality, it is secure and does what it is supposed to do well. An ability to interpret documents given to it -- not just its own assets -- would take monday.com to the next level.
    Incentivized
    Read full review
    VerticalResponse
    In addition to using Vertical Response personally I also manage email marketing for clients that already use Mailchimp, Robly and Constant Contact. While most of these platforms all offer similar features I choose Vertical Response first if the client does not have a platform in place. Typically I am also teaching the client how to use this tool and the Vertical Response visual interface is very easy for me to teach a client how to navigate and create their own campaigns.
    Incentivized
    Read full review
    Scalability
    monday.com
    For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
    Incentivized
    Read full review
    VerticalResponse
    No answers on this topic
    Return on Investment
    monday.com
    • The platform has saved us time by allowing us to have all of our program information in one place.
    • The fact that it is easy to set up has saved us countless hours of trying to learn the platform.
    • The platform has helped us greatly with collaboration with our program partners who need to use our data.
    Incentivized
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    VerticalResponse
    • We were able to blast out promotions our company was having to customers which created an increase in business.
    • By blasting out any service issues, it keeps our customers informed so that they are not wondering what is going on.
    • Allows us to store unsubscribed emails so that we are not constantly pestering people who do not want to be emailed.
    Incentivized
    Read full review
    ScreenShots

    monday.com Screenshots

    Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations