MSP360 Backup vs. Veeam Data Cloud for Microsoft 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MSP360 Backup
Score 7.3 out of 10
Small Businesses (1-50 employees)
MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
Veeam Data Cloud for Microsoft 365
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam Data Cloud for Microsoft 365 is a BaaS (Backup as a Service) solution used to back up and restore Microsoft 365 data, including Microsoft Exchange, Microsoft SharePoint, Microsoft OneDrive for Business and Microsoft Teams data.N/A
Pricing
MSP360 BackupVeeam Data Cloud for Microsoft 365
Editions & Modules
No answers on this topic
VDC for Microsoft 365
Contact Sales
Offerings
Pricing Offerings
MSP360 BackupVeeam Data Cloud for Microsoft 365
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MSP360 BackupVeeam Data Cloud for Microsoft 365
Features
MSP360 BackupVeeam Data Cloud for Microsoft 365
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
MSP360 Backup
-
Ratings
Veeam Data Cloud for Microsoft 365
8.6
148 Ratings
0% above category average
Management dashboard00 Ratings8.1144 Ratings
Retention options00 Ratings9.0144 Ratings
Encryption00 Ratings8.6128 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
MSP360 Backup
-
Ratings
Veeam Data Cloud for Microsoft 365
7.8
134 Ratings
2% below category average
Operational reporting and analytics00 Ratings7.8129 Ratings
Malware protection00 Ratings7.694 Ratings
Ransomware Recovery00 Ratings7.989 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
MSP360 Backup
-
Ratings
Veeam Data Cloud for Microsoft 365
8.4
124 Ratings
2% below category average
SaaS Product Integration00 Ratings9.296 Ratings
Multiple Data Restoration Options00 Ratings8.7119 Ratings
Data Auditing and Search00 Ratings7.5109 Ratings
Data Storage in the Cloud or On-Premises00 Ratings8.4116 Ratings
User Ratings
MSP360 BackupVeeam Data Cloud for Microsoft 365
Likelihood to Recommend
10.0
(14 ratings)
8.7
(289 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.1
(11 ratings)
Usability
7.1
(2 ratings)
8.4
(290 ratings)
Availability
-
(0 ratings)
9.1
(3 ratings)
Performance
-
(0 ratings)
8.6
(3 ratings)
Support Rating
8.4
(6 ratings)
8.8
(281 ratings)
Implementation Rating
10.0
(1 ratings)
8.8
(8 ratings)
Configurability
-
(0 ratings)
7.1
(2 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(3 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(3 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(3 ratings)
User Testimonials
MSP360 BackupVeeam Data Cloud for Microsoft 365
Likelihood to Recommend
MSP360
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
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Veeam Software
Analyzing campaign performance is a great area where the Veeam Data Cloud for Microsoft 365 is well-suited, and it’s working well. In the past, when we analyzed campaign performance, we had to use outside vendors, which was a time-consuming, laborious, and costly process.
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Pros
MSP360
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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Veeam Software
  • Granular restoration of emails within a mailbox
  • Complete Restoration of a Mailbox
  • Restoration of Teams Conversations
  • Add users for backups
  • Restauración granular de correos electrónicos dentro de un buzón
  • Restauración completa de un buzón
  • Restauración de conversaciones de TEAMS
  • Agregar usuarios para respaldos
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Cons
MSP360
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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Veeam Software
  • I would like the option to remove users from the backup and set them to an alternate storage location/ archive location. Currently, my backups are at 7 TB, and I would like to segment out data with lower data retention requirements.
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Likelihood to Renew
MSP360
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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Veeam Software
Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.
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Usability
MSP360
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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Veeam Software
The interface is simple, but powerful. It's easy to setup, easy to use. It's able to restore individual files and emails with ease. Would like to see the wording on some features cleared up, as it's caused us some confusing learning the tool.
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Reliability and Availability
MSP360
No answers on this topic
Veeam Software
I have yet to need it during any of their scheduled maintenance windows. It's always online.
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Performance
MSP360
No answers on this topic
Veeam Software
We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.
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Support Rating
MSP360
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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Veeam Software
The setup support we received was extremely helpful. They allowed us to learn as they created the policies and managed the handoff between setup and guided setup very well. This resulted in active, usable policies and us having the knowledge to adapt these as our needs change in the future.
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Implementation Rating
MSP360
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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Veeam Software
Really easy, but we are not a big company. I am not backing up all users, just those that could fire me.
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Alternatives Considered
MSP360
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
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Veeam Software
First and foremost, Veeam's reputation stood out. They have been a leader in the backup vendors for a few years. That reputation along with recommendations from colleagues sold us on Veeam Data Cloud for Microsoft 365. The other vendors that we did demo's with were lacluster in setup and performance. Veeam Data Cloud for Microsoft 365 immediately won us over.
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Scalability
MSP360
No answers on this topic
Veeam Software
I have had no issues scaling this software as my organisation or data estate has grown. It always does exaclty what it says on the box.
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Return on Investment
MSP360
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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Veeam Software
  • The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.
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ScreenShots

MSP360 Backup Screenshots

Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages

Veeam Data Cloud for Microsoft 365 Screenshots

Screenshot of