Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mural
Score 7.6 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$0
per month per user
Pricing
MuralSlack
Editions & Modules
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
MuralSlack
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans are billed annually.*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
MuralSlack
Considered Both Products
Mural
Chose Mural
MURAL has an extensive number of features and shapes and sticky notes to differentiate between the collaborators. The chat feature is amazing on MURAL itself for amazing discussions. Having a Scenario map, empathy map, Persona grid, Team, or opportunity canvas are some of the …
Chose Mural
A couple of features I particularly appreciate are the content library (even though it should be improved) and the possibility to use multiple templates from different companies. Also the call feature looks interesting, even though I never used it so far. Overall, MURAL …
Chose Mural
I have had an experience of working with all the three above mentioned tools--Miro, InVision, and Lucidchart--and I can confidently say that MURAL (formerly Mural.ly) beats all these three tools when it comes to performing any kind of online collaboration activities, which …
Slack
Chose Slack
Slack is much more modern and sleek compared to both Webex Chat and Microsoft Teams. Slack is specific for what the purpose is, and it doesn't over engineer too many other features.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
MuralSlack
Project Management
Comparison of Project Management features of Product A and Product B
Mural
-
Ratings
Slack
7.8
395 Ratings
0% below category average
Task Management00 Ratings7.7249 Ratings
Gantt Charts00 Ratings7.061 Ratings
Scheduling00 Ratings7.8207 Ratings
Workflow Automation00 Ratings7.8224 Ratings
Mobile Access00 Ratings9.2382 Ratings
Search00 Ratings8.2380 Ratings
Visual planning tools00 Ratings7.2150 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mural
-
Ratings
Slack
8.6
405 Ratings
7% above category average
Chat00 Ratings9.6405 Ratings
Notifications00 Ratings8.9401 Ratings
Discussions00 Ratings9.2392 Ratings
Surveys00 Ratings8.2245 Ratings
Internal knowledgebase00 Ratings7.7245 Ratings
Integrates with GoToMeeting00 Ratings8.5111 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.5184 Ratings
Integrates with Outlook00 Ratings8.3122 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mural
-
Ratings
Slack
8.4
379 Ratings
3% above category average
Versioning00 Ratings8.0181 Ratings
Video files00 Ratings8.5335 Ratings
Audio files00 Ratings8.5330 Ratings
Document collaboration00 Ratings8.1266 Ratings
Access control00 Ratings8.2245 Ratings
Advanced security features00 Ratings8.1210 Ratings
Integrates with Google Drive00 Ratings8.8213 Ratings
Device sync00 Ratings9.1269 Ratings
Best Alternatives
MuralSlack
Small Businesses
Canva
Canva
Score 9.2 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Canva
Canva
Score 9.2 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Miro
Miro
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MuralSlack
Likelihood to Recommend
9.4
(19 ratings)
9.3
(405 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(20 ratings)
Usability
7.0
(1 ratings)
9.9
(29 ratings)
Support Rating
9.0
(1 ratings)
1.0
(65 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
MuralSlack
Likelihood to Recommend
Mural
I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
Read full review
Salesforce
I think Slack works really well in office settings, or even for any group of people who need an easy way to communicate with each other through organized channels. It may not be the best for those who intend to use it as a social media type app, it is more geared towards business use.
Read full review
Pros
Mural
  • enables easy for all collaboration especially in the hybrid environment
  • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
  • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
Read full review
Salesforce
  • Automated Notifications: Integrated tools like Jira, Trello, and Google Drive to receive automated notifications and updates directly in Slack, improving visibility and efficiency within the team
  • Message Encryption: Slack encrypts the messages in transit and at rest, ensuring the security and privacy of sensitive information and making our IT team's life much easier.
  • Reminder Bots: We used Slackbot to set reminders, automate follow-up actions, and provided information based on user queries.
  • SurveyMonkey Integration: Integrated our Slack with SurveyMonkey to distribute surveys and collect feedback from team members, streamlining the feedback-gathering process which was a huge support to our HR and Admin team.
Read full review
Cons
Mural
  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
Read full review
Salesforce
  • The only thing I can think of is that it is easy to create too many channels. This has more to do with the team using Slack and less to do with Slack itself. maybe some direction on Slack's part on how best to utilize channels would be helpful.
Read full review
Likelihood to Renew
Mural
No answers on this topic
Salesforce
As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
Read full review
Usability
Mural
Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
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Salesforce
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
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Support Rating
Mural
Chat support tends to get back to you within a few hours and are always helpful.
Read full review
Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
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Implementation Rating
Mural
No answers on this topic
Salesforce
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
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Alternatives Considered
Mural
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
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Salesforce
Slack is the superior offering for what we do and who we communicate with. The other programs offer basic features, but Slack continues to innovate and is business-first, which is very helpful for our small team. The feature set and integrations are better in Slack than other offerings we have evaluated
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Return on Investment
Mural
  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
Read full review
Salesforce
  • We have a story when one guy mentioned in a our site group with tag @here about his wedding, he didnt know that @here works only for people who are online, so most of the people missed the message, slack is not the best place to update about the important things
  • Slack helps to solve and be updated if you have an internal problems and you want to know how the solving goes
Read full review
ScreenShots

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.