Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mural
Score 7.5 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
Trello
Score 8.4 out of 10
N/A
Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.
$6
per month per user
Microsoft Visio
Score 7.7 out of 10
N/A
Microsoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).
$5
per month per user
Pricing
MuralTrelloMicrosoft Visio
Editions & Modules
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Standard
$6
per month per user
Premium
$12.50
per month per user
Enterprise
$17.50
per month per user
Free
Forever Free
Visio Plan 1
$5.00
per month per user
Visio Plan 2
$15.00
per month per user
Visio Standard 2024
$309.99
one-time fee On-premises diagramming solution, licensed for one PC
Visio Professional 2024
$579.99
one-time fee On-premises diagramming solution, licensed for one PC
Offerings
Pricing Offerings
MuralTrelloMicrosoft Visio
Free Trial
YesNoNo
Free/Freemium Version
NoYesYes
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsPlans are billed annually.A discount is offered for annual billing and for larger numbers of users.
More Pricing Information
Community Pulse
MuralTrelloMicrosoft Visio
Considered Multiple Products
Mural
Chose Mural
Very similar to Miro
I used Trello at the beginning of the pandemic but completely dropped it when I discover tools like Mural
Survey Tools have more capabilities that are required sometimes but asking client to vote directly on the board in different ways serves me well most …
Chose Mural
Mural has [a] more fun, [user-friendly], and easy to understand [design]. Other [applications] are a little faster.
Trello

No answer on this topic

Microsoft Visio
Chose Microsoft Visio
Visio works offline and is the only way to send an editable copy to an external stakeholder. However, I find myself using an Online tool much more frequently due to the ease of use and ability to collaborate, including live drafting and co-creation during meetings. Overall, …
Chose Microsoft Visio
Honestly non, wish we knew this tool earlier and I feel so stupid for using Photoshop and Illustrator for doing such work.
Features
MuralTrelloMicrosoft Visio
Project Management
Comparison of Project Management features of Product A and Product B
Mural
-
Ratings
Trello
8.5
222 Ratings
9% above category average
Microsoft Visio
-
Ratings
Task Management00 Ratings9.5222 Ratings00 Ratings
Resource Management00 Ratings9.3185 Ratings00 Ratings
Gantt Charts00 Ratings7.173 Ratings00 Ratings
Scheduling00 Ratings9.1168 Ratings00 Ratings
Workflow Automation00 Ratings8.2142 Ratings00 Ratings
Team Collaboration00 Ratings9.0218 Ratings00 Ratings
Support for Agile Methodology00 Ratings8.9147 Ratings00 Ratings
Support for Waterfall Methodology00 Ratings7.6115 Ratings00 Ratings
Document Management00 Ratings8.2159 Ratings00 Ratings
Email integration00 Ratings7.7146 Ratings00 Ratings
Mobile Access00 Ratings9.1192 Ratings00 Ratings
Timesheet Tracking00 Ratings9.388 Ratings00 Ratings
Change request and Case Management00 Ratings8.8102 Ratings00 Ratings
Budget and Expense Management00 Ratings7.773 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Mural
-
Ratings
Trello
6.0
72 Ratings
25% below category average
Microsoft Visio
-
Ratings
Quotes/estimates00 Ratings6.149 Ratings00 Ratings
Invoicing00 Ratings5.042 Ratings00 Ratings
Project & financial reporting00 Ratings6.758 Ratings00 Ratings
Integration with accounting software00 Ratings6.144 Ratings00 Ratings
Best Alternatives
MuralTrelloMicrosoft Visio
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Score 9.1 out of 10
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Score 8.9 out of 10
OmniGraffle
OmniGraffle
Score 9.7 out of 10
Medium-sized Companies
Canva
Canva
Score 9.1 out of 10
InEight
InEight
Score 8.4 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Whimsical
Whimsical
Score 9.3 out of 10
InEight
InEight
Score 8.4 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
MuralTrelloMicrosoft Visio
Likelihood to Recommend
9.6
(21 ratings)
9.4
(222 ratings)
8.5
(71 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(6 ratings)
10.0
(2 ratings)
Usability
7.0
(1 ratings)
9.4
(60 ratings)
8.0
(6 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
9.9
(81 ratings)
7.3
(14 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(2 ratings)
10.0
(1 ratings)
Configurability
-
(0 ratings)
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
MuralTrelloMicrosoft Visio
Likelihood to Recommend
Mural
I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
Read full review
Atlassian
For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
Read full review
Microsoft
Visio is by far and away the best tool that I have used to do Value Stream Mapping sessions with the warehouse I support. It has all of the shapes needed built in to be able to represent all areas of the processes. I also like how you are able to make the drawing as big as needed and when printing it out of Visio you have the ability to use the necessary paper size. The biggest complaint that I have with the software if how it can be cumbersome for non-Visio users (that is, people without a license in the orgnaization) to interact with the Visio Map. We normally have to dedicate one Visio SME to be able to make the changes that Process SME's find since they do not have access to the software.
Read full review
Pros
Mural
  • enables easy for all collaboration especially in the hybrid environment
  • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
  • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
Read full review
Atlassian
  • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
  • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
  • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
Read full review
Microsoft
  • Microsoft Visio is excellent for organizing thought processes related to our more complex research.
  • The diagrams created with Microsoft Visio are ideal for graphically displaying the internal organization of work and research groups through flow diagrams.
  • Microsoft Visio is a great tool for managing our students' activities by creating flowcharts that help us graphically visualize the steps of their group work.
Read full review
Cons
Mural
  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
Read full review
Atlassian
  • I use colour coding a lot so I would like a wider range of colour options.
  • Also as a visual thinker I would like to be able to easily add images to cards.
  • I would like to be able to attach a wider range of file formats to cards.
Read full review
Microsoft
  • When navigating through swim lanes, the user must be careful between switching from the point to the connection features as it can be difficult to remember which mode you’re in.
  • When drawing “decision points,” it can be difficult to type words like “yes” or “no” between the connection lines.
  • The exporting options aren’t ideal. They are hard to create in PDF format.
Read full review
Likelihood to Renew
Mural
No answers on this topic
Atlassian
I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
Read full review
Microsoft
We use Microsoft Visio to keep our diagrams updated and to that end we will need the subscription to keep using the software. Otherwise we will be left with PDF versions of the diagrams.
Read full review
Usability
Mural
Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
Read full review
Atlassian
Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
Read full review
Microsoft
I have always struggled with some basics, such as connection points, object alignment, font consistency, arranging layers and their order (bring forward, send backward), and managing overlap. I usually need to create an initial rough draft and then do a separate cleanup pass to bring the diagram up to my quality standards. If I skip that step, the result generally does not look very good. And once a diagram becomes busy or the file gets large, Visio has been unstable for me in the past, including occasional crashes that caused non-recoverable edits.
Read full review
Reliability and Availability
Mural
No answers on this topic
Atlassian
yes always support available when I need it!
Read full review
Microsoft
No answers on this topic
Performance
Mural
No answers on this topic
Atlassian
Never experienced issues with the above!
Read full review
Microsoft
No answers on this topic
Support Rating
Mural
Chat support tends to get back to you within a few hours and are always helpful.
Read full review
Atlassian
I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
Read full review
Microsoft
Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
Read full review
In-Person Training
Mural
No answers on this topic
Atlassian
It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
Read full review
Microsoft
No answers on this topic
Implementation Rating
Mural
No answers on this topic
Atlassian
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
Read full review
Microsoft
No answers on this topic
Alternatives Considered
Mural
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
Read full review
Atlassian
Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
Read full review
Microsoft
Even though it’s a more expensive solution, Vizio is built for the enterprise. Therefore, it integrates perfectly with our existing Microsoft stack, and quite frankly, because it’s such a more mature product, it provides exactly the functionality we need and expect.
Read full review
Scalability
Mural
No answers on this topic
Atlassian
Feels like anyone across the org (no matter their location) can use the tool easily!
Read full review
Microsoft
No answers on this topic
Professional Services
Mural
No answers on this topic
Atlassian
Not sure if we use those
Read full review
Microsoft
No answers on this topic
Return on Investment
Mural
  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
Read full review
Atlassian
  • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
  • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
  • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
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Microsoft
  • Reduces the amount of time I need to create process flow diagrams. In the past I would use Powerpoint or Word which required a lot more effort and time and never looked as good. Visio just takes that headache away.
  • Only negative is that I personally believe it should always have been part and parcel of the Office suite, thus giving more users the opportunity to use it rather than specifically having to justify its separate purchase within our organisation. Different now with Office 365 of course!
Read full review
ScreenShots

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.