MYOB vs. QuickBooks Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MYOB
Score 7.4 out of 10
N/A
MYOB now has a suite of subscription-based products and a browser-based accounting product that was released in August 2010. On 24 October 2012, MYOB released AccountRight Live - the cloud-enabled version of its flagship product. MYOB competes with Xero and QuickBooks.
$11
per month
QuickBooks Online
Score 8.1 out of 10
N/A
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
$38
per month
Pricing
MYOBQuickBooks Online
Editions & Modules
Solo
$11
per month
Lite
$34
per month
Pro
$63
per month
Premier
$88.50
per month
Account Right Plus
$150
per month
Simple Start
$38
per month
Essentials
$75
per month
Plus
$115
per month
Advanced
$275
per month
Offerings
Pricing Offerings
MYOBQuickBooks Online
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MYOBQuickBooks Online
Considered Both Products
MYOB
Chose MYOB
I selected MYOB because most of our clients are using this tool, this is the most convenient accounting software for them that's why we adopted MYOB app and MYOB website. We also covered a training for our clients to make them see that this accounting tool is easily to use.
Chose MYOB
I did a trial run on Xero I had trouble finding how to set up things, the customer support was terrible. The support you get from MYOB when you need it is really good.
QuickBooks Online
Chose QuickBooks Online
QuickBooks is the best overall as it is intuitive and easy to use, whilst meeting the needs of a CFO. Xero is very popular for IFRS reporting standards and the English-speaking countries internationally. MYOB is the most popular in Australia. SAGE is very strong for …
Chose QuickBooks Online
Xero has alot of dead ends, you cant click through to things, you have to go all the way back out, theres no shortcuts, so it takes alot of time. With both, the transactions dont let you know they are connected to a bank feed transactions, you are just assuming they are until …
Chose QuickBooks Online
Really have not used any other small business accounting software in the past 5 years due to QB dominance in the small business accounting space. We used to use MYOB which is now accounting edge many years ago.
Features
MYOBQuickBooks Online
Payroll Management
Comparison of Payroll Management features of Product A and Product B
MYOB
10.0
12 Ratings
28% above category average
QuickBooks Online
8.0
111 Ratings
6% above category average
Pay calculation10.012 Ratings8.3101 Ratings
Benefit plan administration10.08 Ratings7.353 Ratings
Direct deposit files10.010 Ratings8.593 Ratings
Salary revision and increment management10.08 Ratings8.166 Ratings
Reimbursement management10.08 Ratings7.872 Ratings
Customization
Comparison of Customization features of Product A and Product B
MYOB
10.0
7 Ratings
28% above category average
QuickBooks Online
7.0
101 Ratings
8% below category average
API for custom integration10.07 Ratings6.983 Ratings
Plug-ins10.06 Ratings7.083 Ratings
Security
Comparison of Security features of Product A and Product B
MYOB
10.0
12 Ratings
20% above category average
QuickBooks Online
8.4
172 Ratings
3% above category average
Single sign-on capability10.011 Ratings8.6137 Ratings
Role-based user permissions10.012 Ratings8.3162 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
MYOB
10.0
12 Ratings
25% above category average
QuickBooks Online
8.3
198 Ratings
6% above category average
Dashboards10.011 Ratings8.4185 Ratings
Standard reports10.012 Ratings8.6192 Ratings
Custom reports10.011 Ratings8.0176 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
MYOB
9.1
16 Ratings
18% above category average
QuickBooks Online
7.9
215 Ratings
4% above category average
Accounts payable10.016 Ratings8.8181 Ratings
Accounts receivable10.016 Ratings8.8198 Ratings
Cash management10.015 Ratings8.2181 Ratings
Bank reconciliation10.016 Ratings9.0204 Ratings
Expense management10.012 Ratings8.4188 Ratings
Time tracking6.07 Ratings7.184 Ratings
Fixed asset management10.09 Ratings7.984 Ratings
Multi-currency support10.08 Ratings7.138 Ratings
Multi-division support10.07 Ratings7.466 Ratings
Regulations compliance10.09 Ratings7.867 Ratings
Electronic tax filing5.19 Ratings8.1102 Ratings
Self-service portal6.37 Ratings7.5112 Ratings
Global Financial Support10.06 Ratings6.730 Ratings
Primary and Secondary Ledgers10.08 Ratings8.059 Ratings
Intercompany Accounting10.06 Ratings8.159 Ratings
Localizations10.06 Ratings7.744 Ratings
Journals and Reconciliations10.012 Ratings8.4128 Ratings
Enterprise Accounting2.84 Ratings6.949 Ratings
Configurable Accounting10.09 Ratings7.873 Ratings
Centralized Rules Framework10.04 Ratings7.648 Ratings
Standardized Processes10.08 Ratings8.792 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
MYOB
10.0
9 Ratings
31% above category average
QuickBooks Online
6.8
77 Ratings
7% below category average
Inventory tracking10.09 Ratings6.672 Ratings
Automatic reordering10.06 Ratings7.039 Ratings
Location management10.06 Ratings7.243 Ratings
Manufacturing module10.06 Ratings6.529 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
MYOB
10.0
7 Ratings
29% above category average
QuickBooks Online
7.7
130 Ratings
3% above category average
Pricing10.07 Ratings7.880 Ratings
Order entry10.07 Ratings7.776 Ratings
Credit card processing10.06 Ratings8.298 Ratings
Cost of goods sold10.07 Ratings8.398 Ratings
Order Orchestration10.05 Ratings7.038 Ratings
End-to-end order visibility10.05 Ratings7.741 Ratings
Order exception Resolution10.05 Ratings7.134 Ratings
Best Alternatives
MYOBQuickBooks Online
Small Businesses
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 6.8 out of 10
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 6.8 out of 10
Medium-sized Companies
Zoho Books
Zoho Books
Score 9.1 out of 10
Zoho Books
Zoho Books
Score 9.1 out of 10
Enterprises
Oracle Fusion Cloud Enterprise Performance Management
Oracle Fusion Cloud Enterprise Performance Management
Score 7.6 out of 10
Oracle Fusion Cloud Enterprise Performance Management
Oracle Fusion Cloud Enterprise Performance Management
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MYOBQuickBooks Online
Likelihood to Recommend
8.9
(19 ratings)
8.3
(230 ratings)
Likelihood to Renew
9.5
(2 ratings)
9.3
(27 ratings)
Usability
9.9
(15 ratings)
8.4
(146 ratings)
Availability
-
(0 ratings)
8.9
(6 ratings)
Performance
-
(0 ratings)
1.0
(5 ratings)
Support Rating
1.2
(14 ratings)
9.6
(70 ratings)
Implementation Rating
5.0
(1 ratings)
9.7
(7 ratings)
Configurability
-
(0 ratings)
1.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
5.0
(1 ratings)
Ease of integration
1.0
(1 ratings)
1.3
(2 ratings)
Product Scalability
-
(0 ratings)
2.0
(3 ratings)
Professional Services
-
(0 ratings)
5.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
4.9
(3 ratings)
Vendor pre-sale
-
(0 ratings)
4.9
(3 ratings)
User Testimonials
MYOBQuickBooks Online
Likelihood to Recommend
MYOB
MYOB is suitable for any business. I have two different businesses and both use MYOB effectively. I use MYOB to pay wages every fortnight for both businesses. This enables me to track exactly what is happening with everyone's different sick leave and holiday entitlements easily. I'm also able to keep track of expenditure and balance and reconcile the accounts against bank statements.
Read full review
Intuit
I appreciate the ability to auto-generate invoices for recurring transactions, which saves time, as well as the option to set up auto-generated transactions. The report option is super helpful when reviewing information, as you can click to view the details in the report without having to go back and forth.
Read full review
Pros
MYOB
  • MYOB is very easy to navigate and find the correct information.
  • The Help section was very straight forward and very easy to learn.
  • MYOB was a great accounting tool for our business as it provided the accountant, sales, etc all of the information they need all in one place.
Read full review
Intuit
  • Workflows for accounts payable invoice review are terrific.
  • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
  • The cloud based login lends well to a remote or hybrid work environment for staff.
  • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
  • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
Read full review
Cons
MYOB
  • [In my opinion,] horrible interface to import data
  • [In my opinion,] user interface stuck in 1995
  • Needs improvement to usability
  • Contestant price increases
  • [In my opinion,] new in-app advertising is annoying
  • Countless different windows to do simple tasks like onboard an employee
  • [In my experience,] too slow
Read full review
Intuit
  • The upsells have gotten worse over time and are on every screen in the most awkward positions. I don't need a constant reminder to upgrade, especially on a very old account that's paid thousands over the years.
  • The interface has never been especially intuitive, but I was an old Quicken user and it was somewhat familiar. Over time, it's gotten worse, and in the last 2 years, the program seems to move things more often than I would expect.
  • The software constantly adds features that I don't want and want to turn off, but the interface is so difficult to use that I find myself skipping it. Imagine seeing a message that the system recognized invoices that hadn't been paid so it prepared reminder notices for you that can be sent at the click of a button. Who thinks using canned reminders that you've never seen is a good thing?
  • A lot of functionality seems to derive from connecting your bank accounts to QBO. I don't want Intuit to have an always-on connection to any bank accounts, even checking.
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Likelihood to Renew
MYOB
Our clients seems hesitant to change softwares so I don't see why we wouldn't be renewing with MYOB
Read full review
Intuit
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
Read full review
Usability
MYOB
Still 10 for me, I have no problem at all using this toll even it hangs sometimes, I need to log in again to refresh it and it always ask to update the MYOB app. i Also like the security of this platform, iT always asks for the code (before logging in.
Read full review
Intuit
I had very little trouble setting up the program and migrating from our old accounting system. The daily usage is also very intuitive and easy. Anytime we run into minor trouble with the program, there are always tons of help available on YouTube, so we don't even look up the online manual anymore.
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Reliability and Availability
MYOB
No answers on this topic
Intuit
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
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Performance
MYOB
No answers on this topic
Intuit
Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
Read full review
Support Rating
MYOB
MYOB accounting software basically works but looks and functions like 1998. Unfortunately their Antipiracy licensing system is absolutely TERRIBLE and verging on nearly criminal, scam! You must CONFIRM each and every data file and when it doesnt work you have to PAY THEM to fix their own file protection issues. If you dont pay them, they hold your data hostage as your company accounting information file becomes READ ONLY. Permantly, unless you pay them. This is a total extortion SCAM. I cannot believe a company can operate this way. With a lot of better product available... i dont imagine MYOB is going to survive much longer.
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Intuit
In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
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Implementation Rating
MYOB
No answers on this topic
Intuit
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
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Alternatives Considered
MYOB
Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
Read full review
Intuit
As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
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Scalability
MYOB
No answers on this topic
Intuit
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
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Return on Investment
MYOB
  • Made a life a lot easier by removing a lot of separate entries in multiple excel sheets
  • With all of the relevant information in one place, it is easier to process payments.
  • Most of the business only have one person doing the payroll compared to the team effort.
Read full review
Intuit
  • QuickBooks has given us a useful portal by which to get an overview of our financials.
  • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
  • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
Read full review
ScreenShots

QuickBooks Online Screenshots

Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard