What users are saying about
28 Ratings
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Top Rated
815 Ratings
28 Ratings
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Score 3.8 out of 100

QuickBooks Online

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Top Rated
815 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

MYOB

For a smaller business who isn't interested in having more than one user I think MYOB can serve them well. But if they want multiple users or are using virtual assistants there are better cloud based apps that are much more affordable and have far greater enhancements as well as integrations
Stephen Lalla | TrustRadius Reviewer

QuickBooks Online

Quickbooks Online is super well suited for small business owners who are on the go and need access to their bookkeeping across multiple devices. You can leave the desktop and carry your books in your pocket for billing, invoicing, expensing, payroll any time, anywhere. I know there are time tracking plugins as well as other integrations that allow for your staff to submit reports directly to the software which is a brilliant addition.
Joel McAfee | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

MYOB
1.4
QuickBooks Online
7.6
Pay calculation
MYOB
2.0
QuickBooks Online
8.1
Benefit plan administration
MYOB
1.0
QuickBooks Online
6.8
Direct deposit files
MYOB
1.0
QuickBooks Online
7.3
Salary revision and increment management
MYOB
1.0
QuickBooks Online
7.6
Reimbursement management
MYOB
2.0
QuickBooks Online
8.4

Customization

MYOB
4.5
QuickBooks Online
7.6
API for custom integration
MYOB
4.0
QuickBooks Online
8.0
Plug-ins
MYOB
5.0
QuickBooks Online
7.2

Security

MYOB
6.1
QuickBooks Online
8.7
Single sign-on capability
MYOB
6.4
QuickBooks Online
8.7
Role-based user permissions
MYOB
5.8
QuickBooks Online
8.6

Reporting & Analytics

MYOB
5.6
QuickBooks Online
8.1
Dashboards
MYOB
3.3
QuickBooks Online
8.1
Standard reports
MYOB
7.1
QuickBooks Online
8.3
Custom reports
MYOB
6.5
QuickBooks Online
8.0

General Ledger and Configurable Accounting

MYOB
4.5
QuickBooks Online
7.6
Accounts payable
MYOB
5.4
QuickBooks Online
8.2
Accounts receivable
MYOB
6.4
QuickBooks Online
8.5
Cash management
MYOB
5.4
QuickBooks Online
8.1
Bank reconciliation
MYOB
7.0
QuickBooks Online
8.2
Expense management
MYOB
7.4
QuickBooks Online
8.1
Time tracking
MYOB
1.0
QuickBooks Online
5.7
Fixed asset management
MYOB
5.5
QuickBooks Online
6.4
Multi-currency support
MYOB
1.0
QuickBooks Online
4.3
Multi-division support
MYOB
1.0
QuickBooks Online
7.9
Regulations compliance
MYOB
5.0
QuickBooks Online
6.9
Electronic tax filing
MYOB
5.0
QuickBooks Online
8.9
Self-service portal
MYOB
4.0
QuickBooks Online
8.2
Global Financial Support
MYOB
QuickBooks Online
6.9
Primary and Secondary Ledgers
MYOB
QuickBooks Online
7.3
Intercompany Accounting
MYOB
QuickBooks Online
7.7
Localizations
MYOB
QuickBooks Online
8.4
Journals and Reconciliations
MYOB
QuickBooks Online
7.9
Enterprise Accounting
MYOB
QuickBooks Online
8.3
Configurable Accounting
MYOB
QuickBooks Online
7.1
Centralized Rules Framework
MYOB
QuickBooks Online
8.0
Standardized Processes
MYOB
QuickBooks Online
8.0

Inventory Management

MYOB
1.5
QuickBooks Online
7.1
Inventory tracking
MYOB
3.0
QuickBooks Online
7.5
Automatic reordering
MYOB
1.0
QuickBooks Online
8.4
Location management
MYOB
1.0
QuickBooks Online
7.7
Manufacturing module
MYOB
1.0
QuickBooks Online
5.0

Order Management

MYOB
4.9
QuickBooks Online
7.9
Pricing
MYOB
6.1
QuickBooks Online
8.1
Order entry
MYOB
6.5
QuickBooks Online
8.6
Credit card processing
MYOB
1.0
QuickBooks Online
8.3
Cost of goods sold
MYOB
6.0
QuickBooks Online
8.0
Order Orchestration
MYOB
QuickBooks Online
7.6
End-to-end order visibility
MYOB
QuickBooks Online
8.4
Order exception Resolution
MYOB
QuickBooks Online
6.2

Pros

MYOB

  • Invoices
  • Purchase Orders
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • The user interface is clean and things are easy to find. This saves us time from having to look for things we need. If we can't find something, the Help and Search features are easy to use.
  • There is a bar graph at the top of my Customers page that shows a breakdown of overdue invoices, open invoices, and those that have been paid in the last 30 days. This is nice because I can see all this information quickly when I need it.
  • We can customize invoices as much as we need to and it is very user-friendly. We can email individual invoices or in bulk to save time. We can send invoice reminders and statements in a flash as well. All of these things help us get paid on time.
Jennifer Walschap | TrustRadius Reviewer

Cons

MYOB

  • Allows the client to manipulate dates when that can screw up their books
  • constantly freezes which causes the file to be corrupt
  • force balances the balance sheet
Kati Hesley | TrustRadius Reviewer

QuickBooks Online

  • Non-profit functionality for fundraising - I have to categorize accounts receivable as sales, and instead of being able to show collection of the sale and put the funds into our fundraising (income) account upon collection, I have to delete the sale and recategorize the expense as a fundraising
  • Reports could be more clearly labeled so I could find what I need better (e.g. being able to pull how much I paid a contractor by name).
  • Reconciliation of errors between bank and QuickBooks accounts - I make mistakes, I need to know there's an easy way to reset the account to zero our minor errors, but have not yet found the means to do so.
Dylan DeClerck | TrustRadius Reviewer

Likelihood to Renew

MYOB

MYOB 9.5
Based on 2 answers
We have been looking in to other cloud based accounting options.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 8.9
Based on 21 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Usability

MYOB

MYOB 10.0
Based on 1 answer
It is easy to use - I just don't agree with restrictions and functionality
Kati Hesley | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 8.4
Based on 12 answers
It's Easy enough to learn the basic for a new user; though if you are required to go more in depth in recording assets or liability accounts it could get somewhat confusing for the every day user who doesn't know double-entry accounting. It's great for a business that just wants profit and loss information available at their fingertips.
Lindsay Foucht | TrustRadius Reviewer

Reliability and Availability

MYOB

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 5.6
Based on 3 answers
While there is an app, which makes it accessible, all the features are not available.
Tya Bolton | TrustRadius Reviewer

Performance

MYOB

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Support Rating

MYOB

MYOB 1.0
Based on 1 answer
They aren't willing to help at all unless you pay
Kati Hesley | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 4.0
Based on 5 answers
Not that overally impressed with the support when having issues with the app or desktop version. I lost my patience and at times just gave up and tried another process outside of QuickBooks. This is definitely something QuickBooks needs to work on improving as this could lose them customers in the long run. The benefits at the moment outweigh any of the frustrations I face.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Implementation Rating

MYOB

MYOB 5.0
Based on 1 answer
No answer on this topic is available.

QuickBooks Online

QuickBooks Online 5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA | TrustRadius Reviewer

Alternatives Considered

MYOB

Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
Stephen Lalla | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online (QBO) is a decent product that has some limitations. On the surface the product pretty much does what it is suppose to, however there have been some occasions where clients stated banking information was not imported, or imported incorrectly, the software was operating at a slow pace, and the add-on integrations were a problem. Depending on your needs a look at one of the other cloud based accounting softwares may be warranted
Anonymous | TrustRadius Reviewer

Return on Investment

MYOB

  • MYOB dropped software updates for Apple IOS
  • Lack of software updates / support had a MAJOR NEGATIVE IMPACT
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • QBO allowed us to integrate with our CPA quickly, absolute must to keep in compliance with tax laws.
  • Having our books organized in QBO is critical for commercial bank loan officers if you need financing.
  • We are able to manage bookkeeping and accounting needs with no staff dedicated to that function - those are tangible cost savings.
Sandeep Malhotra | TrustRadius Reviewer

Pricing Details

MYOB

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MYOB
1.0
QuickBooks Online
8.1

Likelihood to Renew

MYOB
9.5
QuickBooks Online
8.9

Usability

MYOB
10.0
QuickBooks Online
8.4

Reliability and Availability

MYOB
QuickBooks Online
5.6

Performance

MYOB
QuickBooks Online
7.9

Support Rating

MYOB
1.0
QuickBooks Online
4.0

Implementation Rating

MYOB
5.0
QuickBooks Online
5.2

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