MYOB vs QuickBooks Online | TrustRadius

What users are saying about

Score 3.8 out of 10

Based on 28 reviews and ratings

Score 8.2 out of 10

Based on 815 reviews and ratings

Feature Rating Comparison

MYOB

QuickBooks Online

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

MYOB

QuickBooks Online

API for custom integration

Plug-ins

MYOB

QuickBooks Online

Single sign-on capability

Role-based user permissions

MYOB

QuickBooks Online

Dashboards

Standard reports

Custom reports

MYOB

QuickBooks Online

Accounts payable

Accounts receivable

Cash management

Bank reconciliation

Expense management

Time tracking

Fixed asset management

Multi-currency support

Multi-division support

Regulations compliance

Electronic tax filing

Self-service portal

Global Financial Support

Primary and Secondary Ledgers

Intercompany Accounting

Localizations

Journals and Reconciliations

Enterprise Accounting

Configurable Accounting

Centralized Rules Framework

Standardized Processes

MYOB

QuickBooks Online

Inventory tracking

Automatic reordering

Location management

Manufacturing module

MYOB

QuickBooks Online

Pricing

Order entry

Credit card processing

Cost of goods sold

Order Orchestration

End-to-end order visibility

Order exception Resolution

Pros

Invoices
Purchase Orders

Read full review

Verified User

Administrator in Sales

Automotive Company, 11-50 employees

View all 5 answers on this topic

The user interface is clean and things are easy to find. This saves us time from having to look for things we need. If we can't find something, the Help and Search features are easy to use.
There is a bar graph at the top of my Customers page that shows a breakdown of overdue invoices, open invoices, and those that have been paid in the last 30 days. This is nice because I can see all this information quickly when I need it.
We can customize invoices as much as we need to and it is very user-friendly. We can email individual invoices or in bulk to save time. We can send invoice reminders and statements in a flash as well. All of these things help us get paid on time.

Read full review

Jennifer Walschap

Director

Imagine Music and ArtsMusic, 11-50 employees

View all 97 answers on this topic

Cons

Allows the client to manipulate dates when that can screw up their books
constantly freezes which causes the file to be corrupt
force balances the balance sheet

Read full review

Staff Accountant

Hesley Shoquist & Company, Ltd.Accounting, 1-10 employees

View all 5 answers on this topic

Non-profit functionality for fundraising - I have to categorize accounts receivable as sales, and instead of being able to show collection of the sale and put the funds into our fundraising (income) account upon collection, I have to delete the sale and recategorize the expense as a fundraising
Reports could be more clearly labeled so I could find what I need better (e.g. being able to pull how much I paid a contractor by name).
Reconciliation of errors between bank and QuickBooks accounts - I make mistakes, I need to know there's an easy way to reset the account to zero our minor errors, but have not yet found the means to do so.

Read full review

Founder and Executive Director

Opportunity on DeckNon-Profit Organization Management, 1-10 employees

View all 97 answers on this topic

Likelihood to Renew

MYOB 9.5

Based on 2 answers

We have been looking in to other cloud based accounting options.

Read full review

Verified User

Administrative Assistant in Information Technology

Information Technology and Services Company, 1-10 employees

View all 2 answers on this topic

QuickBooks Online 8.9

Based on 21 answers

It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.

Read full review

John H. Adair CPA

Principal

Adair Advisory GroupAccounting, 1-10 employees

View all 21 answers on this topic

Usability

MYOB 10.0

Based on 1 answer

It is easy to use - I just don't agree with restrictions and functionality

Read full review

Staff Accountant

Hesley Shoquist & Company, Ltd.Accounting, 1-10 employees

View all 1 answers on this topic

QuickBooks Online 8.4

Based on 12 answers

It's Easy enough to learn the basic for a new user; though if you are required to go more in depth in recording assets or liability accounts it could get somewhat confusing for the every day user who doesn't know double-entry accounting. It's great for a business that just wants profit and loss information available at their fingertips.

Read full review

Freelance Accountant

Self-EmployedAccounting, 1-10 employees

View all 12 answers on this topic

Reliability and Availability

No score

No answers yet

No answers on this topic

QuickBooks Online 5.6

Based on 3 answers

While there is an app, which makes it accessible, all the features are not available.

Read full review

Owner

Exceptional Business SolutionsManagement Consulting, 1-10 employees

View all 3 answers on this topic

Performance

No score

No answers yet

No answers on this topic

QuickBooks Online 7.9

Based on 2 answers

There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.

Read full review

Owner

Number Control Services LLCAccounting, 1-10 employees

View all 2 answers on this topic

Support Rating

MYOB 1.0

Based on 1 answer

They aren't willing to help at all unless you pay

Read full review

Staff Accountant

Hesley Shoquist & Company, Ltd.Accounting, 1-10 employees

View all 1 answers on this topic

QuickBooks Online 4.0

Based on 5 answers

Not that overally impressed with the support when having issues with the app or desktop version. I lost my patience and at times just gave up and tried another process outside of QuickBooks. This is definitely something QuickBooks needs to work on improving as this could lose them customers in the long run. The benefits at the moment outweigh any of the frustrations I face.

Read full review

Ayo Bamgbose, Assoc CIPD, MSc

Online digital business coach

Self-employedE-Learning, 1-10 employees

View all 5 answers on this topic

Implementation Rating

MYOB 5.0

Based on 1 answer

No answer on this topic is available.

QuickBooks Online 5.2

Based on 3 answers

I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!

Read full review

Robin M. Robboy, CPA

QuickBooks Certified ProAdvisor | QBO Consultant | Virtual CFO | Chief Number Cruncher

Numbers That Work for You!Accounting, 1-10 employees

View all 3 answers on this topic

Alternatives Considered

Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.

Read full review

CEO

Dynamic Image Marketing Systems, Inc.Marketing and Advertising, 1-10 employees

View all 5 answers on this topic

QuickBooks Online (QBO) is a decent product that has some limitations. On the surface the product pretty much does what it is suppose to, however there have been some occasions where clients stated banking information was not imported, or imported incorrectly, the software was operating at a slow pace, and the add-on integrations were a problem. Depending on your needs a look at one of the other cloud based accounting softwares may be warranted

Read full review

Verified User

Professional in Professional Services

Accounting Company, 1-10 employees

View all 97 answers on this topic

Return on Investment

MYOB dropped software updates for Apple IOS
Lack of software updates / support had a MAJOR NEGATIVE IMPACT

Read full review

Verified User

Administrator in Other

Construction Company, 1-10 employees

View all 5 answers on this topic

QBO allowed us to integrate with our CPA quickly, absolute must to keep in compliance with tax laws.
Having our books organized in QBO is critical for commercial bank loan officers if you need financing.
We are able to manage bookkeeping and accounting needs with no staff dedicated to that function - those are tangible cost savings.

Read full review

Sandeep Malhotra

Co Founder

Marigold VenturesFood Production, 1-10 employees

View all 97 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

MYOB

QuickBooks Online

MYOB

QuickBooks Online

MYOB

QuickBooks Online

MYOB

QuickBooks Online

MYOB

QuickBooks Online

MYOB

QuickBooks Online

MYOB

QuickBooks Online

Add comparison