What users are saying about
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66 Ratings
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Top Rated
1294 Ratings

MYOB

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66 Ratings
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Score 6.2 out of 100

QuickBooks Online

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Top Rated
1294 Ratings
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Score 8.1 out of 100

Feature Set Ratings

  • QuickBooks Online ranks higher in 7 feature sets: Payroll Management, Customization, Security, Reporting & Analytics, General Ledger and Configurable Accounting, Inventory Management, Order Management

Payroll Management

6.6

MYOB

66%
7.1

QuickBooks Online

71%
QuickBooks Online ranks higher in 4/5 features

Pay calculation

7.1
71%
11 Ratings
7.1
71%
68 Ratings

Benefit plan administration

6.5
65%
7 Ratings
6.2
62%
30 Ratings

Direct deposit files

6.9
69%
9 Ratings
7.3
73%
64 Ratings

Salary revision and increment management

6.5
65%
7 Ratings
7.2
72%
44 Ratings

Reimbursement management

6.2
62%
7 Ratings
7.6
76%
45 Ratings

Customization

5.5

MYOB

55%
7.3

QuickBooks Online

73%
QuickBooks Online ranks higher in 2/2 features

API for custom integration

5.4
54%
6 Ratings
7.4
74%
54 Ratings

Plug-ins

5.5
55%
5 Ratings
7.2
72%
57 Ratings

Security

6.9

MYOB

69%
8.2

QuickBooks Online

82%
QuickBooks Online ranks higher in 2/2 features

Single sign-on capability

6.6
66%
10 Ratings
8.2
82%
80 Ratings

Role-based user permissions

7.1
71%
11 Ratings
8.2
82%
101 Ratings

Reporting & Analytics

6.1

MYOB

61%
8.0

QuickBooks Online

80%
QuickBooks Online ranks higher in 3/3 features

Dashboards

6.2
62%
10 Ratings
7.8
78%
120 Ratings

Standard reports

6.4
64%
11 Ratings
8.4
84%
123 Ratings

Custom reports

5.5
55%
10 Ratings
7.8
78%
112 Ratings

General Ledger and Configurable Accounting

5.4

MYOB

54%
7.4

QuickBooks Online

74%
QuickBooks Online ranks higher in 20/21 features

Accounts payable

6.4
64%
15 Ratings
8.2
82%
117 Ratings

Accounts receivable

6.4
64%
15 Ratings
8.5
85%
126 Ratings

Cash management

5.9
59%
14 Ratings
7.3
73%
114 Ratings

Bank reconciliation

6.5
65%
15 Ratings
8.4
84%
132 Ratings

Expense management

6.5
65%
11 Ratings
7.6
76%
119 Ratings

Time tracking

5.6
56%
6 Ratings
5.9
59%
55 Ratings

Fixed asset management

5.1
51%
8 Ratings
6.9
69%
52 Ratings

Multi-currency support

3.5
35%
7 Ratings
6.3
63%
23 Ratings

Multi-division support

4.0
40%
6 Ratings
6.4
64%
42 Ratings

Regulations compliance

5.0
50%
8 Ratings
7.7
77%
37 Ratings

Electronic tax filing

6.0
60%
9 Ratings
7.3
73%
61 Ratings

Self-service portal

5.2
52%
7 Ratings
6.6
66%
63 Ratings

Global Financial Support

6.0
60%
5 Ratings
5.8
58%
15 Ratings

Primary and Secondary Ledgers

5.7
57%
7 Ratings
7.3
73%
32 Ratings

Intercompany Accounting

4.2
42%
5 Ratings
7.5
75%
28 Ratings

Localizations

6.0
60%
5 Ratings
8.6
86%
19 Ratings

Journals and Reconciliations

5.9
59%
11 Ratings
8.0
80%
70 Ratings

Enterprise Accounting

5.0
50%
4 Ratings
8.4
84%
25 Ratings

Configurable Accounting

5.5
55%
8 Ratings
7.6
76%
37 Ratings

Centralized Rules Framework

4.0
40%
3 Ratings
7.8
78%
23 Ratings

Standardized Processes

5.6
56%
7 Ratings
6.9
69%
47 Ratings

Inventory Management

5.2

MYOB

52%
7.2

QuickBooks Online

72%
QuickBooks Online ranks higher in 3/4 features

Inventory tracking

6.7
67%
8 Ratings
6.6
66%
45 Ratings

Automatic reordering

5.0
50%
5 Ratings
7.5
75%
20 Ratings

Location management

4.7
47%
5 Ratings
6.7
67%
21 Ratings

Manufacturing module

4.5
45%
5 Ratings
8.0
80%
16 Ratings

Order Management

5.5

MYOB

55%
7.3

QuickBooks Online

73%
QuickBooks Online ranks higher in 7/7 features

Pricing

5.5
55%
6 Ratings
7.9
79%
55 Ratings

Order entry

5.5
55%
6 Ratings
8.1
81%
52 Ratings

Credit card processing

5.5
55%
5 Ratings
7.4
74%
64 Ratings

Cost of goods sold

5.5
55%
6 Ratings
7.2
72%
67 Ratings

Order Orchestration

5.5
55%
4 Ratings
7.4
74%
19 Ratings

End-to-end order visibility

5.5
55%
4 Ratings
7.1
71%
19 Ratings

Order exception Resolution

5.5
55%
4 Ratings
5.9
59%
18 Ratings

Attribute Ratings

  • QuickBooks Online is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

5.3

MYOB

53%
17 Ratings
7.5

QuickBooks Online

75%
154 Ratings

Likelihood to Renew

9.5

MYOB

95%
2 Ratings
10.0

QuickBooks Online

100%
22 Ratings

Usability

5.7

MYOB

57%
13 Ratings
7.9

QuickBooks Online

79%
70 Ratings

Availability

MYOB

N/A
0 Ratings
10.0

QuickBooks Online

100%
7 Ratings

Performance

MYOB

N/A
0 Ratings
10.0

QuickBooks Online

100%
5 Ratings

Support Rating

5.3

MYOB

53%
14 Ratings
6.9

QuickBooks Online

69%
67 Ratings

Implementation Rating

5.0

MYOB

50%
2 Ratings
10.0

QuickBooks Online

100%
7 Ratings

Product Scalability

MYOB

N/A
0 Ratings
10.0

QuickBooks Online

100%
1 Rating

Likelihood to Recommend

MYOB

MYOB is suitable for any business. I have two different businesses and both use MYOB effectively. I use MYOB to pay wages every fortnight for both businesses. This enables me to track exactly what is happening with everyone's different sick leave and holiday entitlements easily. I'm also able to keep track of expenditure and balance and reconcile the accounts against bank statements.
Simon Bowen | TrustRadius Reviewer

QuickBooks Online

QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
Zach Yokum | TrustRadius Reviewer

Pros

MYOB

  • MYOB is very easy to navigate and find the correct information.
  • The Help section was very straight forward and very easy to learn.
  • MYOB was a great accounting tool for our business as it provided the accountant, sales, etc all of the information they need all in one place.
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Roxanne Jacobs | TrustRadius Reviewer

Cons

MYOB

  • [In my opinion,] horrible interface to import data
  • [In my opinion,] user interface stuck in 1995
  • Needs improvement to usability
  • Contestant price increases
  • [In my opinion,] new in-app advertising is annoying
  • Countless different windows to do simple tasks like onboard an employee
  • [In my experience,] too slow
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
Charles Fashana, MBA | TrustRadius Reviewer

Pricing Details

MYOB

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

MYOB Editions & Modules

Additional Pricing Details

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$15 per month

QuickBooks Online Editions & Modules

Edition
Simple Start$251
Plus$751
Advanced$1501
Self-Employed$151
  1. per month
Additional Pricing Details

Likelihood to Renew

MYOB

MYOB 9.5
Based on 2 answers
Our clients seems hesitant to change softwares so I don't see why we wouldn't be renewing with MYOB
Kati Hesley | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 10.0
Based on 22 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Usability

MYOB

MYOB 5.7
Based on 13 answers
All of the MYOB products are easy to use. Most of our clients use MYOB ACE payroll and Essentials but some of the customers who are proper accounts use a range of products like Account Right MYOB AE/AO, Practice manager, TAX manager, etc. I have never heard of any complaints and the support contacts are always approachable.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 7.9
Based on 70 answers
Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
Michelle Jones | TrustRadius Reviewer

Reliability and Availability

MYOB

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 7 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
Anonymous | TrustRadius Reviewer

Performance

MYOB

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 5 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Support Rating

MYOB

MYOB 5.3
Based on 14 answers
MYOB accounting software basically works but looks and functions like 1998. Unfortunately their Antipiracy licensing system is absolutely TERRIBLE and verging on nearly criminal, scam! You must CONFIRM each and every data file and when it doesnt work you have to PAY THEM to fix their own file protection issues. If you dont pay them, they hold your data hostage as your company accounting information file becomes READ ONLY. Permantly, unless you pay them. This is a total extortion SCAM. I cannot believe a company can operate this way. With a lot of better product available... i dont imagine MYOB is going to survive much longer.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 6.9
Based on 67 answers
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
Anonymous | TrustRadius Reviewer

Implementation Rating

MYOB

MYOB 5.0
Based on 2 answers
No answer on this topic is available.

QuickBooks Online

QuickBooks Online 10.0
Based on 7 answers
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

Alternatives Considered

MYOB

Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
Stephen Lalla | TrustRadius Reviewer

QuickBooks Online

I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
Lukas Sundahl, MBA | TrustRadius Reviewer

Scalability

MYOB

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 1 answer
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

Return on Investment

MYOB

  • It was great when we first started using it but there was a time when MYOB stopped supporting payroll tax tables for Apple computers and so we made the switch.
  • While we were using it staying on top of all of the pesky accounting details was a breeze.
  • We were very detail oriented to begin with and had a thorough understanding of basic accounting principles but anyone without even basic knowledge can quickly set up MYOB and get running fairly quickly and provide detailed reports to their CPA or CFO consultant for a deeper analysis of their business.
Stephen Lalla | TrustRadius Reviewer

QuickBooks Online

  • Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
  • QuickBooks Online supports all the key functions of our company's accounting team.
  • QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
Serguei Bykov | TrustRadius Reviewer

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