Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyPBX
Score 10.0 out of 10
N/A
MyPBX is a telephony and VoIP software solution from VOIPITS INC.N/A
Webex Calling
Score 8.4 out of 10
N/A
Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.
$11.95
per month per user
Pricing
MyPBXWebex Calling
Editions & Modules
No answers on this topic
Basic Plan
$0.00
user/month
Cisco Unified Communications Manager
$0
Call Plan
$17.00
user/month
Call + Meet Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
MyPBXWebex Calling
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
MyPBXWebex Calling
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
MyPBX
8.5
1 Ratings
4% above category average
Webex Calling
8.1
143 Ratings
0% below category average
Hosted PBX10.01 Ratings8.1106 Ratings
Multi-level Interactive Voice Response (IVR)6.01 Ratings7.9107 Ratings
User templates9.01 Ratings00 Ratings
Call reports9.01 Ratings00 Ratings
Directory of employee names00 Ratings8.5135 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
MyPBX
8.8
1 Ratings
4% above category average
Webex Calling
7.6
148 Ratings
8% below category average
Answering rules7.01 Ratings8.4132 Ratings
Call recording9.01 Ratings8.6126 Ratings
Call park9.01 Ratings8.5120 Ratings
Call screening9.01 Ratings8.3115 Ratings
Message alerts10.01 Ratings8.4128 Ratings
Online Fax00 Ratings4.51 Ratings
Voicemail Transcription00 Ratings6.42 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
MyPBX
7.0
1 Ratings
17% below category average
Webex Calling
-
Ratings
Audio conferencing7.01 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
MyPBX
-
Ratings
Webex Calling
8.0
4 Ratings
1% below category average
High quality audio00 Ratings8.04 Ratings
High quality video00 Ratings8.04 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
MyPBX
-
Ratings
Webex Calling
8.2
4 Ratings
2% above category average
Desktop sharing00 Ratings8.24 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
MyPBX
-
Ratings
Webex Calling
7.6
4 Ratings
5% below category average
Calendar integration00 Ratings8.04 Ratings
Meeting initiation00 Ratings6.64 Ratings
Record meetings / events00 Ratings8.24 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
MyPBX
-
Ratings
Webex Calling
8.2
2 Ratings
7% above category average
Live chat00 Ratings8.22 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
MyPBX
-
Ratings
Webex Calling
8.0
3 Ratings
6% above category average
User authentication00 Ratings7.93 Ratings
Participant roles & permissions00 Ratings8.23 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
MyPBX
-
Ratings
Webex Calling
8.4
143 Ratings
2% below category average
Mobile app for iOS00 Ratings8.2127 Ratings
Mobile app for Android00 Ratings8.6115 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
MyPBX
-
Ratings
Webex Calling
7.0
4 Ratings
6% below category average
Centralized communications management00 Ratings7.74 Ratings
Team messaging00 Ratings6.84 Ratings
Team document sharing00 Ratings6.44 Ratings
Call and meeting analytics00 Ratings7.34 Ratings
Best Alternatives
MyPBXWebex Calling
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MyPBXWebex Calling
Likelihood to Recommend
10.0
(1 ratings)
7.9
(161 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(2 ratings)
Usability
-
(0 ratings)
9.2
(4 ratings)
Support Rating
-
(0 ratings)
8.7
(3 ratings)
User Testimonials
MyPBXWebex Calling
Likelihood to Recommend
VOIPITS INC.
MyPBX is really well suited to a business that is willing to put in the time to work out the most appropriate system for its needs and for business owners who want to be connected 24/7 whether in or out of the office
Read full review
Cisco
I just deploy WebEx calling for one customer a few months ago and yes there was using an old infrastructure OnPrem on-premise. They have migrated to WebEx calling and they're very happy with this solution because they have some new features that they don't have with their old infrastructure. Now they have some new features even if they don't really pay for it, they have it and they are very happy. For example, they don't own a Cisco Unity server and now it's WebEx calling. They have the SVI function, they have the voicemail function and even if they don't have in mind to merge to WebEx calling in order to have these features, they have these features and they're happy to discover it and now they're using it. So it's very a good experience.
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Pros
VOIPITS INC.
  • Recording and delivering voice messages for immediate retrieval from your email client.
  • Simultaneous phone calls to any lines you direct.
  • Intuitive and simple to use launch panel.
Read full review
Cisco
  • In addition, Webex Calling makes it simple to add people and manage teams.
  • It also seamlessly integrates with a variety of other applications, making it a versatile choice.
  • Furthermore, it boasts good audio and video quality, making it ideal for conducting meetings and remote communications.
Read full review
Cons
VOIPITS INC.
  • Would like to see avatars on the launch pad to easily identify users and message types.
  • Pre-recorded professional voice messages for purchase and customization would be nice.
  • It would be helpful to have a selection of short background music loops.
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Cisco
  • It might be that we didn't have this package, but transcription capabilities were not included.
  • Sometimes, using Webex Calling would make my computer and other programs run slow
  • If screens were being shared, it required a lot of bandwidth and sometimes froze or glitched.
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Likelihood to Renew
VOIPITS INC.
No answers on this topic
Cisco
because have been using it and its easy to configure and manage
Read full review
Usability
VOIPITS INC.
No answers on this topic
Cisco
It is a very easy product to deploy and configure and to really take advantage of. It does not matter if you are using it in an office or your home, or for a security office or a collaboration meeting room - you have the right endpoint available for each case and the configuration parameters to improve the functionality you need.
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Support Rating
VOIPITS INC.
No answers on this topic
Cisco
I have been working for a long time with Cisco as a provider and also Cisco TAC and Cisco Support Engineers. The support starts right beforehand in the documentation of the product you are interested in. From the start you have a good, complete, and detailed and easy to read datasheet and there's always someone available to answer any questions.
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Alternatives Considered
VOIPITS INC.
No answers on this topic
Cisco
The differences between both software can be marginal in some aspects,
but for the campaign in a proffessional level it was a clear win to
Webex due the quality and security of the platform, being a Cisco
product has more impact on the final decision, and in the end the
overall experience has been great, having used Twilio in the past, that
last part is my personal opinion.
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Return on Investment
VOIPITS INC.
  • Serves as a virtual receptionist, therefore, saves on outlays.
  • Extremely cost effective overseas calls.
  • Never missing a business opportunity because I'm connected 24/7.
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Cisco
  • I don't make decisions on ROI, but Webex Calling is used quite widely in the organization.
  • The ease of calling definitely makes it easy to coordinate across teams and geographies.
  • Good performance in low bandwidth situations means that employees with lower bandwidths don't necessarily need to upgrade internet speeds to have video calling.
Read full review
ScreenShots

Webex Calling Screenshots

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