myStaffingPro is a web-based applicant tracking system (ATS) that offers applicant tracking, candidate recruiting, and onboarding in a scalable, configurable solution. It is a SaaS model makes it accessible from anywhere at any time, and offers unlimited integration capabilities. Some key features include: Social Recruiting, Interview Scheduling and Tracking, and Resume and Social Media Parsing.
$0
Per User per Month
Paychex
Score 6.8 out of 10
N/A
Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.
N/A
Pricing
myStaffingPro
Paychex
Editions & Modules
myStaffingPro Express
Per User per Month
myStaffingPro
Per User per Month
myStaffingPro Premier
Per User per Month
Paychex Flex Pro
Custom Pricing
per month/+$4 per employee
HR Pro
Custom Pricing
HR PEO
Custom Pricing
Paychex Flex Select
Custom Pricing
Paychex Flex Enterprise
Custom Pricing
Offerings
Pricing Offerings
myStaffingPro
Paychex
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
Required
Additional Details
Pricing is based on the number of users and configuration selected.
myStaffingPro is very easy to configure and setup and takes less than 2 business days to configure and get it up and running. It facilitates the HR Business Partners in their recruitment activities. For the Open Position in the Organization, with the use of the software, they can quickly shortlist the candidates with quick mix and match of the requirements. Interviews can be scheduled with the candidate. If a Candidate is selected, the proper background screening process is initiated and finally, the Onboarding process is also tightly integrated within the software.
Overall we have had a good experience. The unfortunate part of being with them for over 10 years is the change-over in support specialists and sometimes the lack of transparency when that occurs or the lack of personalized communication. However, the ease of use and streamlined services for reporting and recording payroll and onboarding employees is definitely a benefit to the service. Being able to pull reports and review past employees information can be invaluable at times. Knowing I have peace of mind when it comes to tax documentation because someone else is ensuring it is handled and handled correctly is very important
One strength of myStaffingPro is because of its heavy manual interface, there is a lot of detail and very specific reason codes. This is very useful for later reporting to get specific information on hires and rejects.
Also the ability to upload documents (CVs, resumes, phone screen notes, etc) is all located in a convenient place
The calendar function is good, there are stop measures to prevent double booking and the time zones are preset
I understand logging you out is a security function, but I'd prefer it not to log you out so soon.
The training we received for the team's meeting was subpar, in my opinion. Probably better geared for people with little to no computer experience. Very slow pace; we could have easily received all of this from some tutorials in a few minutes.
If I were a decision maker, I would not choose to renew myStaffingPro because of the overly manual process and lost productivity. I've found other ATS's that have the same functionality but are more intuitive, user friendly and appealing. Getting a hold of customer service and support was difficult and they were rarely able to fix the immediate issue.
Overall I like the features that Paychex Flex offers. I am sure that there are other features that I am unaware of, so I am excited to see if there is more that Flex is capable of to make my job easier. The basic features are really user friendly and easy to access. If there ever is an issue customer service is great
I have used a lot of applicant tracking systems in my career. I've always gone back to MSP saying that it's always been my favorite. It's easy to use, I've never worked with a system so easy to use. It's also easy to figure out if you don't know where something is located - you can typically figure it out on your own without having to ask anyone.
I think as both a payroll administrator and an employee who is paid from Paychex, the site is user friendly and easy to find the items I need. The support is knowledgeable and quick to assist as is not always the case with other payroll platforms. The payroll options for checks and templates, gross-up, etc is easy to use and makes changes easy to do.
They are good about scheduling maintenance during overnight periods. There have been a few server issues with the e-signature system over the weekends.
We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
We recently had an issue where it was brought to our attention by a candidate that specializes in Information Assurance and Network Engineering that their site was missing a secure socket layer for entering in your ssn, which means that when entering it, your ssn is in plain text in plain site. It should hide it with dots or asterisks as you type it to make it secure like when you enter passwords online. I turned off the field that collects SSN's immediately and have been waiting for a response as to when this would be updated so I could turn it back on. I submitted this to our rep back in October 2013 and they said they would forward it to their IT team. I never received any further follow up as to whether or not they would be updating this. I sent a follow up email and left voice messages asking for a status update in Jan. 2014 with no response. I finally called again at the end of Feb. 2014 and emailed. The rep seemed put out that I was telling her I was frustrated with the lack of follow through and that I told her I needed a response on whether or not this would be resolved. She then forwarded me an email from the IT team that said they didn't think this was an actual requirement, they would look into it. Today she emailed to let me know the IT team will not be making any changes.
Whether or not the issue above is a DoD issue or not, the length of time to receive the final response was way too long and involved too much follow up on my part. The fact that they are unwilling to update the SSN field is also troublesome. Even if this is not an actual DoD violation or a mandate, it's a pretty common practice on most websites for collecting private information. Would you enter your PIN number into an ATM if it showed your PIN number until you hit enter? Identity theft is very high these days and people should feel like the company cares enough to help provide that extra layer of protection of their personal information.
This recent development has really changed my opinion of MyStaffingPro drastically since I last wrote my review
In our experience, Support is slow to respond. They always eventually resolve issues and answer questions, but it almost always takes time. This has occasionally been a problem for us. However, in the instances where it was a problem, they made it right by processing a payroll overnight (instead of the usual 2 day requirement) in one case, and in another, they processed a separate payroll at no charge.
It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
We thought it would've been better than ADP, but it wasn't. Also, the sales person who sold us on Paychex promised that this and Paychex would be able to do a lot of things we needed, which turned out to be a lie when we were implementing it, and the MyStaffingPro expert told us it wasn't possible, and it never was. It wasn't as user friendly either.
We still use QB Desktop Pro to maintain a Check Register / Overall Balance for the company, but once having tried QB Payroll Online for about 3 months prior to finding Paychex Flex I can tell you that there's just no comparison. QB online is VERY EXPENSIVE and not so user-friendly. I hated every minute of those 6 payrolls we ran through QB online.
I generally do payroll at the office, however I have had to go remote due to internet issues and also had to take payroll on vacation with me. Very easy to log in wherever you are and manage your TAA and payroll
