What users are saying about
147 Ratings
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65 Ratings
147 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

SimilarWeb PRO

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
65 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Attribute Ratings

  • NetBase Quid is rated higher in 1 area: Support Rating
  • SimilarWeb PRO is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

7.1

NetBase Quid

71%
111 Ratings
7.8

SimilarWeb PRO

78%
26 Ratings

Likelihood to Renew

8.1

NetBase Quid

81%
87 Ratings

SimilarWeb PRO

N/A
0 Ratings

Usability

9.0

NetBase Quid

90%
13 Ratings
10.0

SimilarWeb PRO

100%
1 Rating

Performance

9.5

NetBase Quid

95%
12 Ratings

SimilarWeb PRO

N/A
0 Ratings

Support Rating

9.1

NetBase Quid

91%
22 Ratings
9.0

SimilarWeb PRO

90%
4 Ratings

Implementation Rating

9.6

NetBase Quid

96%
8 Ratings

SimilarWeb PRO

N/A
0 Ratings

Likelihood to Recommend

NetBase Quid

In my use of [NetBase] Quid, I found the tool particularly suitable for curating pertinent content. It allowed me to develop more comprehensive analysis at a larger scale, all while substantially reducing the amount of research time needed. It is also a plus that [NetBase] Quid is delivered as a web app. I did some of my [NetBase] Quid work on a low-end Chromebook without issues.
Anonymous | TrustRadius Reviewer

SimilarWeb PRO

SimilarWeb PRO offers a wealth of data on competitors, including web traffic, referring domains, audience overlap, SEO keyword opportunities, and eye-opening market trends. With the help of this tool, I've been able to understand better the digital strategies of my main competitors (referrals keywords, etc.) and make some educated predictions about market developments. There is a five-website limit, which is a drawback, but I recommend it.
Saleh Mobin | TrustRadius Reviewer

Pros

NetBase Quid

  • Their NLP is very strong with the ability to distinguish subject in sentences and then apply analysis based on either the subject or sentence. Competitors lack strong NLP and often have lower degrees of accuracy.
  • The platform is highly flexible with dozens of ways to filter and cut the data. It is great for an analyst that really wants to deep dive into the data. However, the analysis done automatically by NetBase is also strong enough that less experienced users would still be able to gain insight with ease.
  • The customizable dashboards are perfect for client reporting and drastically reduce the amount of time spent preparing recurring reports and decks. These are also very flexible depending on reporting needs.
Anonymous | TrustRadius Reviewer

SimilarWeb PRO

  • I love their Market Quadrant Analysis, I can download a PNG file and add it directly to my strategy presentation
  • The Similar Sites feature has been helpful in identifying search competitors and getting keyword ideas
  • The Competitive Research area allows me to compare my client's sites with specific competitors and get a quick snapshot of their performance side-by-side
Anonymous | TrustRadius Reviewer

Cons

NetBase Quid

  • Dashboards can only currently be exported as PDFs. It would be helpful to have a more read/writable format (eg. PPT) that enables us to combine Netbase's outputs with other sources, or to make them more consistent with our own branding (colours, fonts etc.)
  • The business model revolves around a limited number of login seats. I would like to be able to roll out the tool to make it available/accessible to more people in the business, but the pricing model makes this impractical/uneconomical.
  • Logging out users after a period of inactivity can be frustrating when multitasking/task switching and unsaved work is lost.
  • While Netbase's focus on language processing is its key strength, additional functionality around social analysis (eg. people who follow a brand account, users who talk about X are also likely to talk about Y) is somewhat limited.
Scott Thompson | TrustRadius Reviewer

SimilarWeb PRO

  • The industry Search feature can be expanded into some of the subsectors to et more granular and better comparison against those metrics like Financial services can be broken down into subsectors like investment management, Private Equity, etc
  • Those trend graphs can be improved a bit on Industry Trends to maybe show the top5 by default. Having too many lines can be too much when you land on the page
  • Missing functionality to Compare Social Media trends to help us define social media strategy separately
Ashok Kalra | TrustRadius Reviewer

Pricing Details

NetBase Quid

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

NetBase Quid Editions & Modules

Additional Pricing Details

SimilarWeb PRO

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per month

SimilarWeb PRO Editions & Modules

Edition
Free$01
EnterpriseContact sales team
  1. per month
  2. none
Additional Pricing Details

Likelihood to Renew

NetBase Quid

NetBase Quid 8.1
Based on 87 answers
We've had a good experience using the tool and have invested quite a bit of time training the internal team on how to get the most benefit out of it. There would need to be a compelling reason or business case to port over all of our existing topics and tool know-how to another platform.
Alisa Abrams | TrustRadius Reviewer

SimilarWeb PRO

No score
No answers yet
No answers on this topic

Usability

NetBase Quid

NetBase Quid 9.0
Based on 13 answers
Very simple to use, quick to pick up on the key principles, and a task-centric design (ie. Topics to set up what you want to analyze, Analysis to do the exploration/analysis, and Dashboards to pull results and findings together to generate reports.) All intuitive, drag & drop etc.
Scott Thompson | TrustRadius Reviewer

SimilarWeb PRO

SimilarWeb PRO 10.0
Based on 1 answer
This is one of the most UI friendly tools out there. Their data presentation and analysis is top of the world. We have never had to give KT to any team to be able to onboard on to this tool. In fact, the data is sufficient enough to get newer insights every time you deep dive.
Anonymous | TrustRadius Reviewer

Performance

NetBase Quid

NetBase Quid 9.5
Based on 12 answers
NetBase constantly updates the platform with features. The platforms ability to analyze complex social listening topics is exceptional. Its fast and gives you the ability to create standardized reports for a quick topic analysis. Additionally, the standard overview tab provides the topic at a glance and assists in quickly identifying areas to further analyze. Great product with excellent support behind it!
Ted Tagalakis | TrustRadius Reviewer

SimilarWeb PRO

No score
No answers yet
No answers on this topic

Support Rating

NetBase Quid

NetBase Quid 9.1
Based on 22 answers
Our support contact is always available and will spend all of the time required to make sure our questions are answered.
Anonymous | TrustRadius Reviewer

SimilarWeb PRO

SimilarWeb PRO 9.0
Based on 4 answers
Support is just helpful and effective when you need them; we have only needed to contact them once about a misunderstanding while setting up our Market Analysis. Since we don't really contact them too often, it's hard to offer anything but a positive rating from the single positive experience we had with tech support.
Mark Anderson | TrustRadius Reviewer

Implementation Rating

NetBase Quid

NetBase Quid 9.6
Based on 8 answers
We had an internal implementation meeting with the NetBase team as well as a business seat implementation for one of our clients. I would highly recommend having all stakeholders attend an implementation meeting as they can understand the power of this platform.
Ted Tagalakis | TrustRadius Reviewer

SimilarWeb PRO

No score
No answers yet
No answers on this topic

Alternatives Considered

NetBase Quid

Meltwater took too long to load whenever you had to change keywords, their customer service was not very responsive, and their interface was not very customizeable. We decided to search for a new software company and we invited many companies to present. We selected Netbase after a free trial for reasons stated earlier.
Melissa Schwartz | TrustRadius Reviewer

SimilarWeb PRO

Compared to Google Analytics, I think that SimilarWeb is a good solution to those who are a bit less data saavy and more of a strategist that can use graphs to help tie into a story of growth, decline, etc. I think that Social Report is more social-focused although it does have some website referrals listed.
Anonymous | TrustRadius Reviewer

Return on Investment

NetBase Quid

  • Positive - NetBase allows us to quickly gather a high level over view of a topic, which helps for new business pitch and being able to inform the account teams of basic information.
  • Negative - We have to use other tools to gather news, which affects our budget.
Scott Reitzel | TrustRadius Reviewer

SimilarWeb PRO

  • Using SimilarWeb's traffic statistics, I was able to sign up hundreds of new affiliates.
  • The addition of new investors is a sure sign of increased investment.
  • When it came time to boost the website's conversion rate, a competition research tool proved invaluable.
Anonymous | TrustRadius Reviewer

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