What users are saying about
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 17 reviews and ratings
SolarWinds Pingdom
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Top Rated
71 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 71 reviews and ratings
Feature Set Ratings
Network Performance Monitoring

9.5
TruView
95%

SolarWinds Pingdom
Feature Set Not Supported
N/A
NETSCOUT TruView ranks higher in 10/10 features
NETSCOUT TruView ranks higher in 10/10 features
Automated network device discovery

10.0
100%
2 Ratings

N/A
0 Ratings
Network monitoring

10.0
100%
2 Ratings

N/A
0 Ratings
Baseline threshold calculation

10.0
100%
2 Ratings

N/A
0 Ratings
Alerts

10.0
100%
2 Ratings

N/A
0 Ratings
Network capacity planning

10.0
100%
2 Ratings

N/A
0 Ratings
Packet capture analysis

10.0
100%
2 Ratings

N/A
0 Ratings
Network mapping

10.0
100%
2 Ratings

N/A
0 Ratings
Customizable reports

5.1
51%
2 Ratings

N/A
0 Ratings
Wireless infrastructure monitoring

10.0
100%
2 Ratings

N/A
0 Ratings
Hardware health monitoring

10.0
100%
2 Ratings

N/A
0 Ratings
Attribute Ratings
- NETSCOUT TruView is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

10.0
TruView
100%
2 Ratings

8.9
SolarWinds Pingdom
89%
40 Ratings
Likelihood to Renew

TruView
N/A
0 Ratings

10.0
SolarWinds Pingdom
100%
4 Ratings
Usability

TruView
N/A
0 Ratings

10.0
SolarWinds Pingdom
100%
7 Ratings
Performance

TruView
N/A
0 Ratings

6.0
SolarWinds Pingdom
60%
2 Ratings
Support Rating

10.0
TruView
100%
2 Ratings

7.9
SolarWinds Pingdom
79%
38 Ratings
Likelihood to Recommend
TruView
Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
Security Specialist
BRADLEY, DENKOVICH & KARAYIANNIS, P.C.Law Practice, 51-200 employees
SolarWinds Pingdom
I've found Pingdom to be the best solution for relatively simple uptime checks when you need a reliable way to run those checks and alert on failures. I haven't used their transaction monitoring or Real User Monitoring features but it may be great at those too.
Software Engineer
ConfidentialInternet, 11-50 employees
Pros
TruView
- The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
- Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
- The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
IT Manager
Stoneleaf Construction LLCConstruction, 51-200 employees
SolarWinds Pingdom
- Monitoring as many websites as we can throw at it.
- Customer Service has been extremely great with quick responses and resolution.
- The ability to integrate with our chat client or via web hook with allows for maximum visibility amongst team members.
Owner
All Out AdsMarketing & Advertising, 11-50 employees
Cons
TruView
- Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
- A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
- I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
Security Specialist
BRADLEY, DENKOVICH & KARAYIANNIS, P.C.Law Practice, 51-200 employees
SolarWinds Pingdom
- sometimes sends false alerts
- there should be some threshold value for when an application is not reachable, it should alert after 30 seconds and keep sending hello packets for those 30 seconds and if still there is no response, then it should send the alert.
- too many unwanted metrics.
Implementation & Support Specialist
360factors, Inc.Information Technology & Services, 51-200 employees
Pricing Details
TruView
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—TruView Editions & Modules
—
Additional Pricing Details
—SolarWinds Pingdom
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$14.95 per month
SolarWinds Pingdom Editions & Modules
Edition
Synthetic Monitoring | $101 |
---|---|
Real User Monitoring | $101 |
Enterprise | Custom Pricing |
- per month
- none
Additional Pricing Details
—Likelihood to Renew
TruView
No score
No answers yet
No answers on this topic
SolarWinds Pingdom
SolarWinds Pingdom 10.0
Based on 4 answers
Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
Sr. Mgr., Information Systems Production Operations
hawkeye Channel by VistexComputer Software, 501-1000 employees
Usability
TruView
No score
No answers yet
No answers on this topic
SolarWinds Pingdom
SolarWinds Pingdom 10.0
Based on 7 answers
Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.

Verified User
Director in Marketing
Marketing and Advertising Company, 11-50 employeesPerformance
TruView
No score
No answers yet
No answers on this topic
SolarWinds Pingdom
SolarWinds Pingdom 6.0
Based on 2 answers
Interface is unnecessarily complicated and frequently responds slowly.
Sr. Mgr., Information Systems Production Operations
hawkeye Channel by VistexComputer Software, 501-1000 employees
Support Rating
TruView
TruView 10.0
Based on 2 answers
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
Security Specialist
BRADLEY, DENKOVICH & KARAYIANNIS, P.C.Law Practice, 51-200 employees
SolarWinds Pingdom
SolarWinds Pingdom 7.9
Based on 38 answers
Customer service from Solarwinds has always been stellar. We've never gone unnoticed, even though we're currently within their tail segment. They're a great partner to us and indeed an important one. When we've had to submit a ticket, we've always received a response within 24 hours. I'd highly recommend SolarWinds to any organization with a server network

Verified User
C-Level Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesAlternatives Considered
TruView
Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
IT Manager
Stoneleaf Construction LLCConstruction, 51-200 employees
SolarWinds Pingdom
Some of the products mentioned here are much more "holistic solutions" for monitoring, analyzing, logging, alerting, etc., but for the use case, we use SolarWinds Pingdom. I think that SolorWinds Pingdom is much simpler and friendlier for configuring and maintaining. We selected SolarWinds Pingdom for this case due to our previous acquaintance which left a good impression on us.
Director, Quality & Processes
WochitComputer Software, 11-50 employees
Return on Investment
TruView
- Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
- When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
- Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
IT Manager
Stoneleaf Construction LLCConstruction, 51-200 employees
SolarWinds Pingdom
- Makes sure people trying out Quepid.com don't experience broken onboarding experiences.
- Confidence that when I bring up a demo for a customer, it is up and responding!
- Keeps my cloud-deployed services "warm" by hitting them every minute, so when I go to hit them, they are up and running.
- Confidence in your infrastructure.
CEO (Chief Executive Officer)
OpenSource ConnectionsInformation Technology & Services, 11-50 employees