17 Ratings
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Top Rated
71 Ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

SolarWinds Pingdom

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Top Rated
71 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Network Performance Monitoring

    9.5

    TruView

    95%

    SolarWinds Pingdom

    Feature Set Not Supported
    N/A
    NETSCOUT TruView ranks higher in 10/10 features

    Automated network device discovery

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Network monitoring

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Baseline threshold calculation

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Alerts

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Network capacity planning

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Packet capture analysis

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Network mapping

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Customizable reports

    5.1
    51%
    2 Ratings
    N/A
    0 Ratings

    Wireless infrastructure monitoring

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Hardware health monitoring

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • NETSCOUT TruView is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    10.0

    TruView

    100%
    2 Ratings
    8.9

    SolarWinds Pingdom

    89%
    40 Ratings

    Likelihood to Renew

    TruView

    N/A
    0 Ratings
    10.0

    SolarWinds Pingdom

    100%
    4 Ratings

    Usability

    TruView

    N/A
    0 Ratings
    10.0

    SolarWinds Pingdom

    100%
    7 Ratings

    Performance

    TruView

    N/A
    0 Ratings
    6.0

    SolarWinds Pingdom

    60%
    2 Ratings

    Support Rating

    10.0

    TruView

    100%
    2 Ratings
    7.9

    SolarWinds Pingdom

    79%
    38 Ratings

    Likelihood to Recommend

    TruView

    Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
    Claudio Hoffer | TrustRadius Reviewer

    SolarWinds Pingdom

    I've found Pingdom to be the best solution for relatively simple uptime checks when you need a reliable way to run those checks and alert on failures. I haven't used their transaction monitoring or Real User Monitoring features but it may be great at those too.
    Ryan Park | TrustRadius Reviewer

    Pros

    TruView

    • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
    • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
    • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
    Victor Arana | TrustRadius Reviewer

    SolarWinds Pingdom

    • Monitoring as many websites as we can throw at it.
    • Customer Service has been extremely great with quick responses and resolution.
    • The ability to integrate with our chat client or via web hook with allows for maximum visibility amongst team members.
    John Birks | TrustRadius Reviewer

    Cons

    TruView

    • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
    • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
    • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
    Claudio Hoffer | TrustRadius Reviewer

    SolarWinds Pingdom

    • sometimes sends false alerts
    • there should be some threshold value for when an application is not reachable, it should alert after 30 seconds and keep sending hello packets for those 30 seconds and if still there is no response, then it should send the alert.
    • too many unwanted metrics.
    Fazal Azeem | TrustRadius Reviewer

    Pricing Details

    TruView

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    TruView Editions & Modules

    Additional Pricing Details

    SolarWinds Pingdom

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $14.95 per month

    SolarWinds Pingdom Editions & Modules

    Edition
    Synthetic Monitoring$101
    Real User Monitoring$101
    EnterpriseCustom Pricing
    1. per month
    2. none
    Additional Pricing Details

    Likelihood to Renew

    TruView

    No score
    No answers yet
    No answers on this topic

    SolarWinds Pingdom

    SolarWinds Pingdom 10.0
    Based on 4 answers
    Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
    Ted White | TrustRadius Reviewer

    Usability

    TruView

    No score
    No answers yet
    No answers on this topic

    SolarWinds Pingdom

    SolarWinds Pingdom 10.0
    Based on 7 answers
    Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
    Anonymous | TrustRadius Reviewer

    Performance

    TruView

    No score
    No answers yet
    No answers on this topic

    SolarWinds Pingdom

    SolarWinds Pingdom 6.0
    Based on 2 answers
    Interface is unnecessarily complicated and frequently responds slowly.
    Ted White | TrustRadius Reviewer

    Support Rating

    TruView

    TruView 10.0
    Based on 2 answers
    As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
    Claudio Hoffer | TrustRadius Reviewer

    SolarWinds Pingdom

    SolarWinds Pingdom 7.9
    Based on 38 answers
    Customer service from Solarwinds has always been stellar. We've never gone unnoticed, even though we're currently within their tail segment. They're a great partner to us and indeed an important one. When we've had to submit a ticket, we've always received a response within 24 hours. I'd highly recommend SolarWinds to any organization with a server network
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    TruView

    Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
    Victor Arana | TrustRadius Reviewer

    SolarWinds Pingdom

    Some of the products mentioned here are much more "holistic solutions" for monitoring, analyzing, logging, alerting, etc., but for the use case, we use SolarWinds Pingdom. I think that SolorWinds Pingdom is much simpler and friendlier for configuring and maintaining. We selected SolarWinds Pingdom for this case due to our previous acquaintance which left a good impression on us.
    Yaniv Vararu | TrustRadius Reviewer

    Return on Investment

    TruView

    • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
    • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
    • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
    Victor Arana | TrustRadius Reviewer

    SolarWinds Pingdom

    • Makes sure people trying out Quepid.com don't experience broken onboarding experiences.
    • Confidence that when I bring up a demo for a customer, it is up and responding!
    • Keeps my cloud-deployed services "warm" by hitting them every minute, so when I go to hit them, they are up and running.
    • Confidence in your infrastructure.
    Eric Pugh | TrustRadius Reviewer

    Screenshots

    TruView

    Add comparison