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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetSuite ERP

    Score8.1 out of 10
    N/ANetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A

    Paychex

    Score6.9 out of 10
    N/APaychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.N/A
    Pricing
    NetSuite ERPPaychex
    Editions & Modules
    No answers on this topic
    Paychex Flex Pro
    Custom Pricing
    per month/+$4 per employee
    HR Pro
    Custom Pricing
    HR PEO
    Custom Pricing
    Paychex Flex Select
    Custom Pricing
    Paychex Flex Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    NetSuite ERPPaychex
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.—
    More Pricing Information
    Features
    NetSuite ERPPaychex
    Payroll Management
    Comparison of Payroll Management features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    1.1
    15 Ratings
    149% below category average
    Paychex
    7.7
    319 Ratings
    6% below category average
    Pay calculation1.013 Ratings8.0301 Ratings
    Benefit plan administration1.010 Ratings7.2179 Ratings
    Direct deposit files1.39 Ratings8.3299 Ratings
    Support for external payroll vendors00 Ratings7.44 Ratings
    Off-cycle/On-Demand payment00 Ratings7.4157 Ratings
    Salary revision and increment management00 Ratings8.0214 Ratings
    Reimbursement management00 Ratings7.4122 Ratings
    Customization
    Comparison of Customization features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    9.2
    74 Ratings
    19% above category average
    Paychex
    -
    Ratings
    API for custom integration9.264 Ratings00 Ratings
    Plug-ins9.947 Ratings00 Ratings
    Security
    Comparison of Security features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    9.7
    81 Ratings
    14% above category average
    Paychex
    -
    Ratings
    Single sign-on capability9.762 Ratings00 Ratings
    Role-based user permissions9.880 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    9.9
    72 Ratings
    27% above category average
    Paychex
    -
    Ratings
    Dashboards9.971 Ratings00 Ratings
    Standard reports9.970 Ratings00 Ratings
    Custom reports9.970 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    7.9
    323 Ratings
    2% above category average
    Paychex
    -
    Ratings
    Accounts payable8.4317 Ratings00 Ratings
    Accounts receivable8.4293 Ratings00 Ratings
    Global Financial Support9.926 Ratings00 Ratings
    Primary and Secondary Ledgers9.928 Ratings00 Ratings
    Journals and Reconciliations9.341 Ratings00 Ratings
    Configurable Accounting9.935 Ratings00 Ratings
    Standardized Processes9.937 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    9.1
    48 Ratings
    13% above category average
    Paychex
    -
    Ratings
    Inventory tracking10.047 Ratings00 Ratings
    Automatic reordering8.928 Ratings00 Ratings
    Location management9.635 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    9.4
    261 Ratings
    17% above category average
    Paychex
    -
    Ratings
    Pricing9.953 Ratings00 Ratings
    Order entry8.1257 Ratings00 Ratings
    Credit card processing8.937 Ratings00 Ratings
    Cost of goods sold9.548 Ratings00 Ratings
    Order Orchestration9.921 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    7.9
    259 Ratings
    4% above category average
    Paychex
    -
    Ratings
    Billing Management8.5248 Ratings00 Ratings
    Cash and Asset Management9.927 Ratings00 Ratings
    Travel & Expense Management9.831 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.927 Ratings00 Ratings
    Period Close9.935 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    6.6
    32 Ratings
    14% below category average
    Paychex
    -
    Ratings
    Budgeting and Forecasting6.026 Ratings00 Ratings
    Project Costing6.023 Ratings00 Ratings
    Cost Capture6.022 Ratings00 Ratings
    Capital Project Management4.014 Ratings00 Ratings
    Customer Contract Compliance9.913 Ratings00 Ratings
    Project Revenue Recognition6.922 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    4.1
    17 Ratings
    54% below category average
    Paychex
    -
    Ratings
    Project Planning and Scheduling8.914 Ratings00 Ratings
    Task Insight for Project Managers3.311 Ratings00 Ratings
    Project Mobile Functionality3.010 Ratings00 Ratings
    Definable Resource Pools3.68 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    3.1
    12 Ratings
    83% below category average
    Paychex
    -
    Ratings
    Award Lifecycle Management3.57 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    3.3
    19 Ratings
    73% below category average
    Paychex
    -
    Ratings
    Bids Analyzed and Compared3.58 Ratings00 Ratings
    Contract Authoring1.910 Ratings00 Ratings
    Contract Repository3.58 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated3.613 Ratings00 Ratings
    Supplier Management9.913 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    3.1
    11 Ratings
    74% below category average
    Paychex
    -
    Ratings
    Risk Repository3.58 Ratings00 Ratings
    Control Management1.911 Ratings00 Ratings
    Control Efficiency Assessments3.57 Ratings00 Ratings
    Issue Detection3.58 Ratings00 Ratings
    Remediation and Certification3.58 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    3.1
    17 Ratings
    77% below category average
    Paychex
    -
    Ratings
    Transportation Planning and Optimization2.89 Ratings00 Ratings
    Transportation Execution Management2.88 Ratings00 Ratings
    Trade and Customs Management2.88 Ratings00 Ratings
    Fulfillment Management9.914 Ratings00 Ratings
    Warehouse Workforce Management2.511 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    9.4
    16 Ratings
    23% above category average
    Paychex
    -
    Ratings
    Production Process Design8.912 Ratings00 Ratings
    Production Management8.914 Ratings00 Ratings
    Configuration Management9.910 Ratings00 Ratings
    Work Execution9.912 Ratings00 Ratings
    Manufacturing Costs8.914 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    8.3
    177 Ratings
    12% above category average
    Paychex
    -
    Ratings
    Forecasting8.817 Ratings00 Ratings
    Inventory Planning7.6174 Ratings00 Ratings
    Performance Monitoring8.914 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    3.9
    13 Ratings
    62% below category average
    Paychex
    -
    Ratings
    Proposal Management2.610 Ratings00 Ratings
    Product Master Data Management3.29 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    -
    Ratings
    Paychex
    7.3
    278 Ratings
    12% below category average
    Employee demographic data00 Ratings7.7225 Ratings
    Employment history00 Ratings7.9248 Ratings
    Job profiles and administration00 Ratings7.7182 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.8179 Ratings
    Organizational charting00 Ratings6.34 Ratings
    Organization and location management00 Ratings7.1163 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings6.4148 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    -
    Ratings
    Paychex
    7.2
    161 Ratings
    13% below category average
    Approval workflow00 Ratings7.5115 Ratings
    Balance details00 Ratings7.6153 Ratings
    Annual carry-forward and encashment00 Ratings6.3120 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    -
    Ratings
    Paychex
    7.4
    276 Ratings
    11% below category average
    View and generate pay and benefit information00 Ratings8.1254 Ratings
    Update personal information00 Ratings7.6266 Ratings
    View company policy documentation00 Ratings7.4125 Ratings
    Employee recognition00 Ratings6.33 Ratings
    View job history00 Ratings7.6190 Ratings
    Asset Management
    Comparison of Asset Management features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    -
    Ratings
    Paychex
    6.4
    44 Ratings
    23% below category average
    Tracking of all physical assets00 Ratings6.444 Ratings
    HR Reporting
    Comparison of HR Reporting features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    -
    Ratings
    Paychex
    6.1
    179 Ratings
    22% below category average
    Report builder00 Ratings6.5149 Ratings
    Pre-built reports00 Ratings6.8167 Ratings
    Ability to combine HR data with external data00 Ratings5.093 Ratings
    Onboarding
    Comparison of Onboarding features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    -
    Ratings
    Paychex
    6.8
    176 Ratings
    17% below category average
    New hire portal00 Ratings7.0168 Ratings
    Manager tracking tools00 Ratings6.7112 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    -
    Ratings
    Paychex
    9.0
    1 Ratings
    10% above category average
    Corporate goal setting00 Ratings8.01 Ratings
    Individual goal setting00 Ratings9.01 Ratings
    Line-of sight-visibility00 Ratings9.01 Ratings
    Performance tracking00 Ratings10.01 Ratings
    Performance Management
    Comparison of Performance Management features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    -
    Ratings
    Paychex
    9.0
    1 Ratings
    12% above category average
    Performance plans00 Ratings9.01 Ratings
    Performance improvement plans00 Ratings9.01 Ratings
    Review status tracking00 Ratings9.01 Ratings
    Review reminders00 Ratings9.01 Ratings
    Multiple review frequency00 Ratings9.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    -
    Ratings
    Paychex
    7.7
    2 Ratings
    2% below category average
    Candidate ranking00 Ratings7.31 Ratings
    Candidate search00 Ratings7.52 Ratings
    Candidate development00 Ratings8.21 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of NetSuite ERP and Paychex
    Feature
    NetSuite ERP
    -
    Ratings
    Paychex
    5.4
    72 Ratings
    38% below category average
    Job Requisition Management00 Ratings5.138 Ratings
    Company Website Posting00 Ratings5.235 Ratings
    Publish to Social Media00 Ratings5.729 Ratings
    Job Search Site Posting00 Ratings6.137 Ratings
    Duplicate Candidate Prevention00 Ratings4.635 Ratings
    Applicant Tracking00 Ratings4.741 Ratings
    Notifications and Alerts00 Ratings6.266 Ratings
    Best Alternatives
    NetSuite ERPPaychex
    Small Businesses
    Zoho One
    Score9.2 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NetSuite ERPPaychex
    Likelihood to Recommend
    8.5
    (422 ratings)
    6.8
    (334 ratings)
    Likelihood to Renew
    7.6
    (50 ratings)
    7.2
    (48 ratings)
    Usability
    8.0
    (283 ratings)
    7.2
    (275 ratings)
    Availability
    9.0
    (16 ratings)
    5.2
    (12 ratings)
    Performance
    8.0
    (15 ratings)
    7.0
    (12 ratings)
    Support Rating
    5.4
    (217 ratings)
    6.5
    (274 ratings)
    In-Person Training
    7.3
    (2 ratings)
    4.5
    (1 ratings)
    Online Training
    6.4
    (10 ratings)
    2.7
    (4 ratings)
    Implementation Rating
    5.4
    (17 ratings)
    5.1
    (13 ratings)
    Configurability
    8.7
    (5 ratings)
    5.0
    (9 ratings)
    CPA Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (3 ratings)
    9.1
    (3 ratings)
    Product Scalability
    9.0
    (8 ratings)
    5.4
    (12 ratings)
    Vendor post-sale
    4.8
    (2 ratings)
    5.7
    (34 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    6.2
    (35 ratings)
    User Testimonials
    NetSuite ERPPaychex
    Likelihood to Recommend
    NetSuite
    NetSuite ERP is a very robust ERP. For a small business, it might be overkill and even too expensive. What I mean by this is that there are advanced functionalities that NetSuite ERP has, such as forecasting, warehouse management, and custom workflows, that are not necessary for a small business. However, as a business starts to grow, NetSuite ERP provides endless growth opportunity to meet a companies needs. We are still technically a small company of only 15 employees, but NetSuite ERP has the ability to help us grow and we will not outgrow NetSuite ERP. NetSuite ERP can handle financial tracking with P&L, tax calculations, shipping, vendor management, and so much more.
    Incentivized
    Read full review
    Paychex Inc.
    It is best suited for payrolls from 1 to 150 employees, because their constant attention and flex system are easy to use. Any problem is taking care by your Paychex Agent, and they always listen to you. Better yet, when you become a client with more than 5 years, you get special discount on your renewal. Honestly, I can't not think on nothing that will be less appropriate.
    Incentivized
    Read full review
    Pros
    NetSuite
    • It is an accounting system first and foremost.
    • We can add Manufacturing/Inventory features that we need for a manufacturing environment.
    • System Information/System Notes - Tracking of changes to almost everything. This is incredibly helpful for audits and investigations.
    • NetSuite ERP is integrating AI into their processes which will be super interesting!
    Incentivized
    Read full review
    Paychex Inc.
    • It provides a well account of Retirement Plan Account Information.
    • Alerts are sent to email when there is new information to access.
    • Employee access both online and thru app.
    • Paperless options.
    • Easy and quick access to paystubs and tax forms.
    • Easy employee retirement management.
    Incentivized
    Read full review
    Cons
    NetSuite
    • I have found it to be a bit slow sometimes when saving.
    • I am not sure if this is Chase Bank or NetSuite, but a direct link to upload bank transactions or credit card transactions would be nice.
    • This is too hard, bc Netsuite works really well.
    Read full review
    Paychex Inc.
    • I understand logging you out is a security function, but I'd prefer it not to log you out so soon.
    • The training we received for the team's meeting was subpar, in my opinion. Probably better geared for people with little to no computer experience. Very slow pace; we could have easily received all of this from some tutorials in a few minutes.
    Incentivized
    Read full review
    Likelihood to Renew
    NetSuite
    NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
    Incentivized
    Read full review
    Paychex Inc.
    Overall I like the features that Paychex Flex offers. I am sure that there are other features that I am unaware of, so I am excited to see if there is more that Flex is capable of to make my job easier. The basic features are really user friendly and easy to access. If there ever is an issue customer service is great
    Incentivized
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    Usability
    NetSuite
    NetSuite is a cloud tool, and is easy to implement for mid-sized organizations. It comes with standard forms/ printing layouts, and financial reporting (both summary and detailed), which are very handy for business users. In addition to these, with 99.99% service availability, NetSuite makes it one of the most reliable ERP tools available on the market.
    Incentivized
    Read full review
    Paychex Inc.
    Once you are set up in the system, it is very user-friendly and usability is on par with my expectations. Onboarding new employees is simple, employee access is simple and easy for them to use. Tax documentation, reporting, and entering payroll is easy and user-friendly. Running reports and finding information necessary to keep the flow moving foward is easy to do
    Incentivized
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    Reliability and Availability
    NetSuite
    It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
    Read full review
    Paychex Inc.
    We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
    Incentivized
    Read full review
    Performance
    NetSuite
    Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
    Incentivized
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    Paychex Inc.
    Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
    Incentivized
    Read full review
    Support Rating
    NetSuite
    I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
    Incentivized
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    Paychex Inc.
    The dedicated support we are given is good and very responsive. If there is a change to the dedicated support, we are notified quickly and have temporary support in place while we wait for our new rep. The phone support is knowledgeable and quick to help if there is an immediate need. However, the chat support can be the slowest option and doesn't always launch so I rarely use it.
    Incentivized
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    In-Person Training
    NetSuite
    I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
    Read full review
    Paychex Inc.
    We did online training only
    Incentivized
    Read full review
    Online Training
    NetSuite
    Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
    Read full review
    Paychex Inc.
    It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
    Incentivized
    Read full review
    Implementation Rating
    NetSuite
    I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
    Incentivized
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    Paychex Inc.
    Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
    Incentivized
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    Alternatives Considered
    NetSuite
    NetSuite by far is the most expensive; However, compared to the 3 systems notated, the overall functionality, capability and reporting advantages make it my top choice for companies experiencing exponential growth across all departments. Its a best in class solution for just about any user.
    Incentivized
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    Paychex Inc.
    In addition to the ones listed above, we also used BenePay, a local payroll company. We found Paychex Flex priced in the middle, with ADP the most expensive and too complicated, with many features that were unnecessary for us. We found that Paychex Flex's features and reporting to be sized right for our size (around 30 employees). Paychex Flex also offered a very reasonable service to apply for the ERTC
    Incentivized
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    Scalability
    NetSuite
    We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
    Read full review
    Paychex Inc.
    I generally do payroll at the office, however I have had to go remote due to internet issues and also had to take payroll on vacation with me. Very easy to log in wherever you are and manage your TAA and payroll
    Incentivized
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    Return on Investment
    NetSuite
    • NetSuite software has improved our process controls and enhanced cash management, especially in huge projects.
    • The software has helped us with budgeting, forecasting, and real-time financial reporting.
    • Introduction of NetSuite ERP into our organisation has completely changed the way we do things by enhancing compliance, ensuring real-time project milestone tracking, and enabling portfolio management.
    Read full review
    Paychex Inc.
    • With Paychex Flex we have been able to improve our compliance with required documentation for new/rehires
    • Moving everyone to direct deposit and mobile clock in/out eliminated lines at punching stations and paycheck pickup stations
    • Lost checks is a thing of the past
    Incentivized
    Read full review
    ScreenShots

    NetSuite ERP Screenshots

    Screenshot of Roles-based dashboardsScreenshot of MCP AI ConnectorScreenshot of NetSuite Cash 360 Dashboard

    Paychex Screenshots

    Screenshot of Paychex Payroll DashboardScreenshot of Employee Background ChecksScreenshot of Paychex HR DashboardScreenshot of Paychex Flex Perks