What users are saying about
417 Ratings
51 Ratings
417 Ratings
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Score 7.5 out of 100
51 Ratings
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Score 8 out of 100

Likelihood to Recommend

NetSuite ERP

Cloud computing, in my opinion, is the future. Just like we pay for electricity as we use it, and do not have our own power generation plants, I believe the future of enterprise computing is a pay-as-you-use service. And other companies agree (Sage Intacct, SAP Business One, Microsoft Dynamics 365). NetSuite has been doing it since 1998. They clearly have a leg-up over all of these other companies.Perhaps a highly specialized organization with lots of custom software might not be a good fit. Customization of the platform is robust to an extend and there are many tools available for customization. However, native support for common languages like Python do not exist and the back-end totally customizable JavaScript platform does require some advanced skills. In fairness, we have not encountered a situation yet that the standard cloud customization tools were unable to solve so for us, this description is a problem we just don't have.
Mitchel Laman | TrustRadius Reviewer

Yardi Voyager

I think it really depends on what you're looking to get out of the system. In terms of managing, updating, creating, and following prospect records, Yardi Voyager is absolutely fantastic. There are a number of existing API integrations already on the market that can connect into the record, and I commissioned a custom one to be built to work with the website that seems on the whole to work fairly flawlessly, so long as your community codes aren't regularly changing. That said, you definitely need to do strong onboarding with anyone coming into the system, particularly if they have limited former CRM experience. There's a great opportunity to input (and aggregate reports) from multiple facets of the system, but if people are inputting poor data, or missing it entirely, or you haven't formalized an even plan for things like Source and Sub Source then even the best system is likely to end up disappointing you and your stockholders when it comes time to analyze data. But, when used properly I'm impressed with how robust it is.
Maria Clara Daly | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite ERP
7.7
Yardi Voyager
Pay calculation
NetSuite ERP
6.8
Yardi Voyager
Benefit plan administration
NetSuite ERP
7.2
Yardi Voyager
Direct deposit files
NetSuite ERP
7.5
Yardi Voyager
Salary revision and increment management
NetSuite ERP
8.9
Yardi Voyager
Reimbursement management
NetSuite ERP
7.8
Yardi Voyager

Customization

NetSuite ERP
7.2
Yardi Voyager
API for custom integration
NetSuite ERP
7.1
Yardi Voyager
Plug-ins
NetSuite ERP
7.3
Yardi Voyager

Security

NetSuite ERP
7.9
Yardi Voyager
Single sign-on capability
NetSuite ERP
8.1
Yardi Voyager
Role-based user permissions
NetSuite ERP
7.8
Yardi Voyager

Reporting & Analytics

NetSuite ERP
7.5
Yardi Voyager
Dashboards
NetSuite ERP
7.9
Yardi Voyager
Standard reports
NetSuite ERP
7.6
Yardi Voyager
Custom reports
NetSuite ERP
6.9
Yardi Voyager

General Ledger and Configurable Accounting

NetSuite ERP
7.2
Yardi Voyager
Accounts payable
NetSuite ERP
7.8
Yardi Voyager
Accounts receivable
NetSuite ERP
8.2
Yardi Voyager
Global Financial Support
NetSuite ERP
7.7
Yardi Voyager
Primary and Secondary Ledgers
NetSuite ERP
8.1
Yardi Voyager
Intercompany Accounting
NetSuite ERP
7.7
Yardi Voyager
Localizations
NetSuite ERP
8.3
Yardi Voyager
Journals and Reconciliations
NetSuite ERP
7.7
Yardi Voyager
Enterprise Accounting
NetSuite ERP
8.1
Yardi Voyager
Configurable Accounting
NetSuite ERP
8.0
Yardi Voyager
Centralized Rules Framework
NetSuite ERP
7.7
Yardi Voyager
Standardized Processes
NetSuite ERP
7.8
Yardi Voyager

Inventory Management

NetSuite ERP
6.8
Yardi Voyager
Inventory tracking
NetSuite ERP
6.7
Yardi Voyager
Automatic reordering
NetSuite ERP
7.0
Yardi Voyager
Location management
NetSuite ERP
7.2
Yardi Voyager
Manufacturing module
NetSuite ERP
6.5
Yardi Voyager

Order Management

NetSuite ERP
7.6
Yardi Voyager
Pricing
NetSuite ERP
8.0
Yardi Voyager
Order entry
NetSuite ERP
7.7
Yardi Voyager
Credit card processing
NetSuite ERP
7.0
Yardi Voyager
Cost of goods sold
NetSuite ERP
8.1
Yardi Voyager
Order Orchestration
NetSuite ERP
7.7
Yardi Voyager
End-to-end order visibility
NetSuite ERP
7.6
Yardi Voyager
Order exception Resolution
NetSuite ERP
7.1
Yardi Voyager

Subledger and Financial Process

NetSuite ERP
7.5
Yardi Voyager
Automated Invoice Processing
NetSuite ERP
7.5
Yardi Voyager
Shared Services Payments
NetSuite ERP
7.6
Yardi Voyager
Billings Management
NetSuite ERP
7.7
Yardi Voyager
Customer Receipt Applications
NetSuite ERP
7.5
Yardi Voyager
Customer Collections
NetSuite ERP
7.8
Yardi Voyager
Revenue Recognition
NetSuite ERP
7.6
Yardi Voyager
Cash Management
NetSuite ERP
7.5
Yardi Voyager
Asset Management
NetSuite ERP
7.0
Yardi Voyager
Travel & Expense Management
NetSuite ERP
7.4
Yardi Voyager
Budgetary Control & Encumbrance Accounting
NetSuite ERP
7.1
Yardi Voyager
Period Close
NetSuite ERP
7.8
Yardi Voyager
Transactions Tax
NetSuite ERP
7.6
Yardi Voyager
Subledger Reconciliations
NetSuite ERP
7.3
Yardi Voyager
3rd Party Accounting Systems
NetSuite ERP
7.1
Yardi Voyager

Project Financial Management

NetSuite ERP
7.3
Yardi Voyager
Budgeting and Forecasting
NetSuite ERP
6.9
Yardi Voyager
Project Costing
NetSuite ERP
6.8
Yardi Voyager
Cost Capture
NetSuite ERP
7.0
Yardi Voyager
Capital Project Management
NetSuite ERP
8.2
Yardi Voyager
Customer Invoicing
NetSuite ERP
7.6
Yardi Voyager
Customer Contract Compliance
NetSuite ERP
7.8
Yardi Voyager
Project Revenue Recognition
NetSuite ERP
6.9
Yardi Voyager
Project Financial Performance Analysis
NetSuite ERP
7.4
Yardi Voyager
Project Financials Dashboard
NetSuite ERP
7.5
Yardi Voyager
Real-time Financial Reporting
NetSuite ERP
7.4
Yardi Voyager
Embedded Business Intelligence
NetSuite ERP
7.2
Yardi Voyager
Project Planning Collaboration
NetSuite ERP
6.6
Yardi Voyager

Project Execution Management

NetSuite ERP
7.5
Yardi Voyager
Project Planning and Scheduling
NetSuite ERP
6.8
Yardi Voyager
Project Manager Dashboard
NetSuite ERP
6.9
Yardi Voyager
Resource Manager Dashboard
NetSuite ERP
7.2
Yardi Voyager
Task Insight for Project Managers
NetSuite ERP
7.7
Yardi Voyager
Project Manager Mobile Functionality
NetSuite ERP
7.5
Yardi Voyager
Team Member Task Collaboration
NetSuite ERP
7.4
Yardi Voyager
Team Member Mobile Functionality
NetSuite ERP
7.3
Yardi Voyager
Project Candidate Search
NetSuite ERP
7.7
Yardi Voyager
Project Candidate Comparison and Analysis
NetSuite ERP
7.7
Yardi Voyager
Defineable Resource Pools
NetSuite ERP
8.3
Yardi Voyager
Defineable Resource Pools
NetSuite ERP
8.1
Yardi Voyager
Talent Profiles
NetSuite ERP
7.1
Yardi Voyager
Real-Time Project Reporting
NetSuite ERP
8.1
Yardi Voyager
Absence Management
NetSuite ERP
7.6
Yardi Voyager
Product Lifecycle Management
NetSuite ERP
7.8
Yardi Voyager

Grants Management

NetSuite ERP
7.5
Yardi Voyager
Award Lifecycle Management
NetSuite ERP
7.1
Yardi Voyager
Spending Control
NetSuite ERP
7.4
Yardi Voyager
Indirect Cost Management
NetSuite ERP
8.1
Yardi Voyager
Billing
NetSuite ERP
7.4
Yardi Voyager

Procurement

NetSuite ERP
7.7
Yardi Voyager
Sourcing Team Collaboration
NetSuite ERP
7.3
Yardi Voyager
Sourcing Analysis
NetSuite ERP
6.2
Yardi Voyager
Bids Analyzed and Compared
NetSuite ERP
7.6
Yardi Voyager
Catalog Shopping E-Commerce for Employees
NetSuite ERP
7.1
Yardi Voyager
Contract Authoring
NetSuite ERP
7.3
Yardi Voyager
Contract Compliance Management
NetSuite ERP
7.9
Yardi Voyager
Contract History
NetSuite ERP
8.1
Yardi Voyager
Contract Renewal Automation
NetSuite ERP
8.4
Yardi Voyager
Contract Repository
NetSuite ERP
7.9
Yardi Voyager
Contract Standardization and Enforcement
NetSuite ERP
7.9
Yardi Voyager
Electronic Signatures
NetSuite ERP
8.3
Yardi Voyager
Invoice Automated Matching
NetSuite ERP
7.5
Yardi Voyager
Purchasing Risk and Compliance Management
NetSuite ERP
7.4
Yardi Voyager
Requisitions-to-Purchase Orders Integrated
NetSuite ERP
7.9
Yardi Voyager
Spend Compliance Management
NetSuite ERP
7.6
Yardi Voyager
Supplier Assessment
NetSuite ERP
8.3
Yardi Voyager
Supplier Communication and Collaboration
NetSuite ERP
8.0
Yardi Voyager
Supplier Management
NetSuite ERP
8.3
Yardi Voyager
Supplier Portal
NetSuite ERP
7.8
Yardi Voyager

Risk Management

NetSuite ERP
7.9
Yardi Voyager
Risk Repository
NetSuite ERP
7.3
Yardi Voyager
Control Management
NetSuite ERP
7.6
Yardi Voyager
Control Mapping
NetSuite ERP
7.9
Yardi Voyager
Control Efficiency Assessments
NetSuite ERP
7.8
Yardi Voyager
Automated Control Assessments
NetSuite ERP
8.1
Yardi Voyager
Assessment Capture
NetSuite ERP
8.6
Yardi Voyager
Issue Detection
NetSuite ERP
8.0
Yardi Voyager
Automatic Notification
NetSuite ERP
8.0
Yardi Voyager
Remediation and Certification
NetSuite ERP
7.8
Yardi Voyager

Logistics

NetSuite ERP
6.9
Yardi Voyager
Transportation Planning and Optimization
NetSuite ERP
6.4
Yardi Voyager
Transportation Sourcing Management
NetSuite ERP
7.0
Yardi Voyager
Transportation Process Integration
NetSuite ERP
7.4
Yardi Voyager
Transportation Execution Management
NetSuite ERP
6.9
Yardi Voyager
Freight Payment Automation
NetSuite ERP
6.9
Yardi Voyager
Trade Management
NetSuite ERP
6.4
Yardi Voyager
Trade Regulatory Compliance Management
NetSuite ERP
7.8
Yardi Voyager
Customs Entry Management
NetSuite ERP
6.9
Yardi Voyager
Customs Document Management
NetSuite ERP
6.6
Yardi Voyager
Customs Document Collaboration
NetSuite ERP
6.8
Yardi Voyager
Fulfillment Management
NetSuite ERP
7.3
Yardi Voyager
Inventory Visibility
NetSuite ERP
7.2
Yardi Voyager
Warehouse Workforce Management
NetSuite ERP
6.6
Yardi Voyager

Manufacturing

NetSuite ERP
6.3
Yardi Voyager
Production Process Design
NetSuite ERP
6.8
Yardi Voyager
Supply Chain Business Flows
NetSuite ERP
6.1
Yardi Voyager
Production Management
NetSuite ERP
6.1
Yardi Voyager
Contracted Manufacturing Management
NetSuite ERP
6.0
Yardi Voyager
Configuration Management
NetSuite ERP
6.9
Yardi Voyager
Work Definition
NetSuite ERP
6.1
Yardi Voyager
Work Execution
NetSuite ERP
6.0
Yardi Voyager
Advanced Fulfillment
NetSuite ERP
6.6
Yardi Voyager
Manufacturing Costs
NetSuite ERP
6.2
Yardi Voyager

Supply Chain

NetSuite ERP
7.0
Yardi Voyager
Forecasting
NetSuite ERP
7.1
Yardi Voyager
Inventory Planning
NetSuite ERP
6.8
Yardi Voyager
Multi-tier Supply Chain Planning
NetSuite ERP
7.3
Yardi Voyager
Performance Monitoring
NetSuite ERP
7.0
Yardi Voyager

Product Lifecycle Management

NetSuite ERP
6.8
Yardi Voyager
Ideation Management
NetSuite ERP
6.7
Yardi Voyager
Requirements Management
NetSuite ERP
7.2
Yardi Voyager
Proposal Management
NetSuite ERP
5.9
Yardi Voyager
Innovation Portfolio Management
NetSuite ERP
6.8
Yardi Voyager
Product Master Data Management
NetSuite ERP
6.8
Yardi Voyager
Vendor Portal
NetSuite ERP
7.1
Yardi Voyager
Project Portfolio Management
NetSuite ERP
7.1
Yardi Voyager

Pros

NetSuite ERP

  • Custom records, fields and forms
  • Workflow automation
  • Mass updates and CSV imports making data management easy
  • Suitescript offers powerful ways to customize
  • Many modules available to a wide variety of business
  • Several bundles available that integrate with other services or add functionality to NetSuite
Anonymous | TrustRadius Reviewer

Yardi Voyager

  • Yardi Property Management particularly excels at creating a system where it is easy to leave feedback for property managers because the data is available up front.
  • Yardi is also a useful tool at integrating property management across the entire platform. It can be used for asset management as well even for the most nitty gritty details.
  • It is also convenient to edit expenses inputted by the accounting department and managing those expenses forward for future budgeting.
Anonymous | TrustRadius Reviewer

Cons

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

Yardi Voyager

  • Yardi PM is not intuitive. Even for savvy computer users, until you get to know it, it is not an easy platform.
  • It freezes fairly often on us.
  • Yardi's solutions and steps for some processes are cumbersome and again, not intuitive, so you have to ask someone with experience for help.
Sondrah Laden | TrustRadius Reviewer

Likelihood to Renew

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Yardi Voyager

Yardi Voyager 9.0
Based on 1 answer
We have invested 5 years of setup, implementation and training on Voyager. It's doing a very good job for us and I feel we've only scratched the surface of its capabilities. Yardi support has been very responsive with very little down time. The training materials are great from Client Central
Anonymous | TrustRadius Reviewer

Usability

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Yardi Voyager

Yardi Voyager 7.3
Based on 4 answers
I'm coming from the perspective of a fairly tech-adept person, so I didn't find the system too hard to learn. That said, I do feel some of the buried menus and the system's own internal search feature could use some improvement, but I have that feeling about the vast majority of CRMs I've ever used. There may be a little bit of a struggle to onboard/train up someone who isn't used to this sort of system, but once up and going it should be smooth sailing.
Maria Clara Daly | TrustRadius Reviewer

Reliability and Availability

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

Yardi Voyager

No score
No answers yet
No answers on this topic

Performance

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Yardi Voyager

No score
No answers yet
No answers on this topic

Support Rating

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

Yardi Voyager

Yardi Voyager 7.9
Based on 7 answers
The local office is very knowledgeable, however recently it seems that Yardi has begun to route calls offshore and the knowledge base there does not seem to be as strong as the USA based support centers. All customizations are done by offshore personnel, which presents issues in terms of the language barrier and time zone differences.
Anonymous | TrustRadius Reviewer

In-Person Training

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

Yardi Voyager

No score
No answers yet
No answers on this topic

Online Training

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

Yardi Voyager

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

Yardi Voyager

Yardi Voyager 8.0
Based on 2 answers
If you are converting from another system, grouping your properties by subsidy type seemed to help us. We were able to focus on a half dozen properties at a time, rather than the entire portfolio.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

Yardi Voyager

I and my company have only used Yardi. I am with a 2-year-old start-up now, but the person who chose to use Yardi here used it for 20 years previously. With a track record like that, I assume it is hard to beat!
Alison Clark | TrustRadius Reviewer

Scalability

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

Yardi Voyager

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

Yardi Voyager

  • We initially moved to Yardi from paper ledgers. This had a tremendous time-saving effect.
  • Product was confusing and required training for some of our older staff members.
  • Clients that used the product were initially hesitant to pay for the added cost, but with time were able to see the benefit to their software.
Anonymous | TrustRadius Reviewer

Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

Yardi Voyager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Yardi Voyager Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

NetSuite ERP
6.5
Yardi Voyager
8.6

Likelihood to Renew

NetSuite ERP
8.0
Yardi Voyager
9.0

Usability

NetSuite ERP
9.0
Yardi Voyager
7.3

Reliability and Availability

NetSuite ERP
9.4
Yardi Voyager

Performance

NetSuite ERP
7.7
Yardi Voyager

Support Rating

NetSuite ERP
1.0
Yardi Voyager
7.9

In-Person Training

NetSuite ERP
7.3
Yardi Voyager

Online Training

NetSuite ERP
8.0
Yardi Voyager

Implementation Rating

NetSuite ERP
7.3
Yardi Voyager
8.0

Scalability

NetSuite ERP
8.4
Yardi Voyager

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