Likelihood to Recommend New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
Read full review Well, in our case, because I have two use cases, one is with the operator, which obviously is super easy with OpenShift because it's just click, click start aside from the issue from the operator. But that's a different interview. And the other point is for the web portal that our portal team uses, it's very easy. Two perform a task needed for them to do their deployment, their pipelines, and their daily Java.
Read full review Pros gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts. Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay log managements of the logs the infrastructure is generating we can view logs through there only Read full review Scales very well. It provides you with a landing pad to modernize what you have in a phased approach so you don't have to do it all at once, right? You can take small pieces of work and implement those on OpenShift over time. It enables us to be able to implement things like GI ops configuration as a service, and infrastructure as a service using the tools that are native to OpenShift, which gives us far greater reliability and consistency as far as monitoring for any kind of drift and configuration or unauthorized changes. So it pretty much gives us a lot of visibility on things that are otherwise relatively difficult to see using the old means of doing what we do. So it provides us with a modern set of tools to accomplish all those objectives. Read full review Cons I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end. It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data. It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM. Read full review Network of observability, so having one single screen to see to have some network-related metrics for the pod levels. Also at the cluster itself level and more importantly is ease of use for troubleshooting when there's any timeout. This has been the single kind of issue I've been facing for my three years of experience with OpenShift and it hasn't been an easy task for such troubleshooting. Read full review Likelihood to Renew The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Read full review Leverage OpenShift Online constantly at both the free and paid tiers. While AWS is convenient, it often brings more administration than I want to deal with for a quick application (i.e. Drupal or Wordpress blog). OpenShift also simplifies the DNS registration and ability to share application environments with team members
Read full review Usability As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
Read full review As I said before, the obserability is one of the weakest point of OpenShift and that has a lot to do with usability. The Kibana console is not fully integrated with OpenShift console and you have to switch from tab to tab to use it. Same with Prometheus, Jaeger and Grafan, it's a "simple" integration but if you want to do complex queries or dashboards you have to go to the specific console
Read full review Reliability and Availability Never observed an outage
Read full review Performance there are times where browser cache will cause issues that require you to clear your browser before continuing.
Read full review Applications deployed to OpenShift clusters stay responsive when peak load hits or when the traffic dies down - since the platform reacts by scaling out or scaling in the deployed applications elastically - achieved through' policy sense and response automation - leveraging monitoring, measuring (metrics), auto-scaling to meet SLAs, SLOs, and SLIs. This approach works for stateless or stateful business logic hosting applications. The deployed applications perform consistently, stably, and securely across many deployment platforms - public clouds, private data centers, at the edge, or on factory floors - hosted by bare metal or virtual environments.
Read full review Support Rating There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Read full review Their customer support team is good and quick to respond. On a couple of occassions, they have helped us in solving some issues which we were finding a tad difficult to comprehend. On a rare occasion, the response was a bit slow but maybe it was because of the festival season. Overall a good experience on this front.
Read full review Implementation Rating It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
Read full review Alternatives Considered New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
Read full review We had some existing apps and were looking for a platform to modernize our app deployments and scale for future growth. Based on Kubernetes, OpenShift offers more flexibility and customization. We could deploy any type of containerized application, not just Cloud
Foundry -specific ones. I particularly liked the built-in security and its focus on rapid and automated deployments. Moreover, our cloud strategy isn't set in stone. OpenShift's flexibility means we could deploy on-prem, in multiple public clouds, or use a hybrid approach - something other products couldn't offer as expected.
Read full review Contract Terms and Pricing Model It's easy to understand what are being billed and what's included in each type of subscription. Same with the support (Std or Premium) you know exactly what to expect when you need to use it. The "core" unit approach on the subscription made really simple to scale and carry the workloads from one site to another.
Read full review Scalability Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
Read full review Return on Investment Less time debugging issues or letting issues go unknown We know of issues before our customers One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience. Cost is expensive and is one of highest engineering spends Read full review I'll say a lot of positive impact because when we started making this product aware to all the application domains in our business, they saw how easy to use. I mean we are giving a lot of control to the development team, how they can scale their application, how can they check the health of the application, and what action they can take if they are in any kind of failure or even meeting the business's SLA. So there are a lot of capabilities and those are really new features they can use. Those I think are a good use of OpenShift. Read full review ScreenShots