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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    OCI

    Score8.3 out of 10
    N/AOracle Cloud Infrastructure (OCI) is Oracles's infrastructure-as-a-service (IaaS) platform which combines the utility of public cloud with the granular control, security, and predictability of on-premises infrastructure.N/A
    Pricing
    New RelicOCI
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    New RelicOCI
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    New RelicOCI
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of New Relic and Oracle Cloud Infrastructure
    Feature
    New Relic
    -
    Ratings
    Oracle Cloud Infrastructure
    7.9
    138 Ratings
    4% below category average
    Service-level Agreement (SLA) uptime00 Ratings8.6133 Ratings
    Dynamic scaling00 Ratings8.4133 Ratings
    Elastic load balancing00 Ratings8.2122 Ratings
    Pre-configured templates00 Ratings7.0122 Ratings
    Monitoring tools00 Ratings7.3133 Ratings
    Pre-defined machine images00 Ratings7.7120 Ratings
    Operating system support00 Ratings7.4132 Ratings
    Security controls00 Ratings8.3134 Ratings
    Automation00 Ratings7.996 Ratings
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    New RelicOCI
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    LogicMonitor
    Score8.9 out of 10
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
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    ManageEngine Site24x7
    Score10 out of 10
    SAP on IBM Cloud
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    User Ratings
    New RelicOCI
    Likelihood to Recommend
    7.3
    (148 ratings)
    8.2
    (150 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    9.2
    (7 ratings)
    Usability
    6.7
    (14 ratings)
    8.7
    (15 ratings)
    Availability
    9.1
    (2 ratings)
    8.8
    (4 ratings)
    Performance
    9.1
    (2 ratings)
    8.7
    (28 ratings)
    Support Rating
    9.0
    (7 ratings)
    9.0
    (20 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (3 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (3 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    9.2
    (4 ratings)
    Configurability
    7.3
    (3 ratings)
    9.2
    (3 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.3
    (11 ratings)
    Ease of integration
    9.0
    (1 ratings)
    9.2
    (3 ratings)
    Product Scalability
    9.1
    (2 ratings)
    9.2
    (4 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (6 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    10.0
    (2 ratings)
    User Testimonials
    New RelicOCI
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Oracle
    As per our usage Oracle Cloud Infrastructure for almost 6 years hosting 500 + customers I can say its well suited application for any small scale to larger scale application as it can handle that capacity and provide more reliable cloud service only if you need any messaging service like pub/sub or sqs better to consider other services.
    Incentivized
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    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
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    Oracle
    • Oracle Cloud Infrastructure has a generous free tier, moreso than other hyperscalers, with an always-free tier that guarantees certain products are always free
    • Oracle Cloud Infrastructure allows you to size VMs with differing combinations of CPU and RAM, which is contrary to other hyperscalers that have specific pre-defined combinations only
    • Oracle Cloud Infrastructure regularly provides free certification exam offers
    Incentivized
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    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Oracle
    • Navigating the UI takes lots of getting used to. It reminds me of older GCP (just to get used to where everything is).
    • Permission for different things always seemed to be more difficult than it really needed to be. Once you got them set up you were good but updating anything or creating new permissions for just about anything took longer than I thought it should.
    • Based on how the buttons were laid out, it was pretty easy to delete all of your DNS records, and backing them up was not as intuitive as I'd like with the UI, but it was easy to do using a script.
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    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Oracle
    Reliability: Very dependable and stable OCI services have been for the business operations.Performance: The speed and efficiency of OCI in meeting their computing and storage needs.Scalability: The ease and effectiveness of scaling resources up or down to accommodate changing demands.Security: The robustness and effectiveness of OCI's security features in protecting their data and applications.
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    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Oracle
    The services & products in Oracle Cloud Infrastructure needs more improvement to beat other Cloud service providers. The price is good & Security processes are good. We are requiring to put more effort in supporting this Oracle Cloud Infrastructure than other Cloud service providers. Probably better ways are there but is not super easy to find or not super available
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    Reliability and Availability
    New Relic
    Never observed an outage
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    Oracle
    Yeah sometimes we had to face unplanned outages due to underlying infrastructure issues, so not every time,e but once in a while we face issues with availability. But the good thing is we have redundancy with DR setup and multi region so we can manage.
    Incentivized
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    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Oracle
    From the start, I was surprised by response times and image quality accessing windows VMs with RDP. GCP, Azure and -many offerings in AWS- don't perform this speed. Also, that's evident in the quality of Infrastructure Management Team, because I just received one warning regarding a region failure, what confirms that's a mature platform.
    Incentivized
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    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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    Oracle
    Overall it is amazing, there is always room for improvement. We have weekly updates that tend to slow the program used more and more. We had to change some reports within Oracle because the others wouldn’t load. This is tied to our payroll and the delays are causing many time constraint issues and panic. We have to create a new report when one breaks. Otherwise awesome!
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    In-Person Training
    New Relic
    No answers on this topic
    Oracle
    Effective training provided, much data productivity while doing training
    Incentivized
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    Online Training
    New Relic
    No answers on this topic
    Oracle
    detailed and easy to understand.
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    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Oracle
    Very much satisifed with the Oracle Support team during the implementation and Migration of applications
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    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Oracle
    We used Microsoft Azure and Docker earlier and faced some difficulties like Microsoft Azure and Docker. Occasionally, the generation of large images can delay deployment. It is also necessary for me to admit that Microsoft Azure and Docker have a somewhat steep learning curve. Proper paperwork needs to be there. Docker has issues with performance on a number of platforms. On the other hand, OCI is easy to deploy and easy to understand.
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    Contract Terms and Pricing Model
    New Relic
    No answers on this topic
    Oracle
    was not part of initial purchase team. Anyways, i think unit pricing and billing frequency is good compared to other Cloud service providers, when it comes to Cloud Capital expenditure & Operational expenditure. Would be more interested in exploring more options where customers can get more cost relaxations on trying out new cloud services in Oracle Cloud Infrastructure for example a new App or a feature
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    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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    Oracle
    We have hosted around 500 + customers on this cloud so till day not faced any major issues, so we can use it for any kind of products and it can hold the load and easily scale based on need.
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    Professional Services
    New Relic
    No answers on this topic
    Oracle
    Services & Infra wise is ok to use & host applications & services. Security wise also good for a Cloud service provider. It is a interesting area to explore & using it for day to day needs can be further improvised in future probably. Modern day Services like AI and Machine learning could be improved
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    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
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    Oracle
    • Oracle Cloud helps us build and deploy apps quickly, getting our products out the door faster.
    • With real-time insights from Oracle Cloud, we can give customers personalized experiences that boost satisfaction.
    • Migrating to Oracle saves us cash on hardware and maintenance, which we can use for innovation and growth.
    Incentivized
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    ScreenShots

    OCI Screenshots

    Screenshot of Oracle Cloud Infrastructure Global FootprintScreenshot of 2-5x Faster Performance vs On-premises and Other Clouds (Storage Review)Screenshot of One Cloud for the Most Intensive Enterprise and Infra-heavy WorkloadsScreenshot of Gen 1 vs Gen 2 Cloud AdvantageScreenshot of Always Free Services