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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    SAP Analytics Cloud

    Score8.1 out of 10
    N/AThe SAP Analytics Cloud solution brings together analytics and planning with integration to SAP applications and access to heterogenous data sources. As the analytics and planning solution within SAP Business Technology Platform, SAP Analytics Cloud supports trusted insights and integrated planning processes enterprise-wide to help make decisions without doubt.

    $36

    per month per user

    Pricing
    New RelicSAP Analytics Cloud
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    SAP Analytics Cloud for Business Intelligence
    $36.00
    per month per user
    SAP Analytics Cloud for Planning
    Price upon request
    per month per user
    Offerings
    Pricing Offerings
    New RelicSAP Analytics Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A 30-day trial with SAP Analytics Cloud is available, supporting analytics enterprise-wide. A trial can be extended up to 90 days on request.
    More Pricing Information
    Community Pulse
    New RelicSAP Analytics Cloud
    Considered Both Products
    New Relic
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    94%
    Would buy again
    313 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    96%
    Delivers good value for the price
    266 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    90%
    Happy with the feature set
    300 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    85%
    Lived up to sales and marketing promises
    178 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    85%
    Implementation went as expected
    221 Answers
    Features
    New RelicSAP Analytics Cloud
    BI Standard Reporting
    Comparison of BI Standard Reporting features of New Relic and SAP Analytics Cloud
    Feature
    New Relic
    -
    Ratings
    SAP Analytics Cloud
    7.6
    357 Ratings
    7% below category average
    Pixel Perfect reports00 Ratings7.4302 Ratings
    Customizable dashboards00 Ratings7.9345 Ratings
    Report Formatting Templates00 Ratings7.4319 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of New Relic and SAP Analytics Cloud
    Feature
    New Relic
    -
    Ratings
    SAP Analytics Cloud
    7.5
    358 Ratings
    6% below category average
    Drill-down analysis00 Ratings7.9348 Ratings
    Formatting capabilities00 Ratings7.3345 Ratings
    Integration with R or other statistical packages00 Ratings6.9256 Ratings
    Report sharing and collaboration00 Ratings8.1334 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of New Relic and SAP Analytics Cloud
    Feature
    New Relic
    -
    Ratings
    SAP Analytics Cloud
    7.4
    339 Ratings
    10% below category average
    Publish to Web00 Ratings7.7290 Ratings
    Publish to PDF00 Ratings7.8321 Ratings
    Report Versioning00 Ratings7.5282 Ratings
    Report Delivery Scheduling00 Ratings7.5278 Ratings
    Delivery to Remote Servers00 Ratings6.758 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of New Relic and SAP Analytics Cloud
    Feature
    New Relic
    -
    Ratings
    SAP Analytics Cloud
    7.4
    343 Ratings
    8% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.8325 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.5312 Ratings
    Predictive Analytics00 Ratings7.2312 Ratings
    Pattern Recognition and Data Mining00 Ratings7.099 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of New Relic and SAP Analytics Cloud
    Feature
    New Relic
    -
    Ratings
    SAP Analytics Cloud
    8.2
    349 Ratings
    3% below category average
    Multi-User Support (named login)00 Ratings8.2323 Ratings
    Role-Based Security Model00 Ratings8.1331 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.1324 Ratings
    Report-Level Access Control00 Ratings8.2134 Ratings
    Single Sign-On (SSO)00 Ratings8.5327 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of New Relic and SAP Analytics Cloud
    Feature
    New Relic
    -
    Ratings
    SAP Analytics Cloud
    7.4
    294 Ratings
    4% below category average
    Responsive Design for Web Access00 Ratings7.5283 Ratings
    Mobile Application00 Ratings6.8247 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.0274 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of New Relic and SAP Analytics Cloud
    Feature
    New Relic
    -
    Ratings
    SAP Analytics Cloud
    7.1
    66 Ratings
    9% below category average
    REST API00 Ratings7.156 Ratings
    Javascript API00 Ratings7.049 Ratings
    iFrames00 Ratings7.143 Ratings
    Java API00 Ratings7.142 Ratings
    Themeable User Interface (UI)00 Ratings7.451 Ratings
    Customizable Platform (Open Source)00 Ratings6.843 Ratings
    Best Alternatives
    New RelicSAP Analytics Cloud
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    Amazon CloudWatch
    Score7.8 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    New RelicSAP Analytics Cloud
    Likelihood to Recommend
    7.3
    (148 ratings)
    8.1
    (382 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    8.7
    (22 ratings)
    Usability
    6.7
    (14 ratings)
    7.7
    (307 ratings)
    Availability
    9.1
    (2 ratings)
    5.0
    (1 ratings)
    Performance
    9.1
    (2 ratings)
    4.0
    (1 ratings)
    Support Rating
    9.0
    (7 ratings)
    6.3
    (73 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.1
    (2 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    6.3
    (9 ratings)
    Configurability
    7.3
    (3 ratings)
    5.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.0
    (61 ratings)
    Data Sources
    -
    (0 ratings)
    8.1
    (61 ratings)
    Ease of integration
    9.0
    (1 ratings)
    6.0
    (1 ratings)
    Product Scalability
    9.1
    (2 ratings)
    7.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    New RelicSAP Analytics Cloud
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    SAP
    >> Using SAC predictive analytics capabilities for inventory management in a Production line setup has helped generate Purchase Requisitions and Purchase Orders for raw or semi-finished goods without much head-banging into Demand management rules. It does it beautifully with seamless integration with HANA core MM and PP modules, along with BI integration. It has resulted in 30% greater warehouse storage capacity, thereby saving revenue from piled-up inventory and associated manpower costs. >> SAC sometimes shows latency in working out a large data set, thus giving a poor user experience compared to its competition. Also, it may occasionally show misinterpretations when embedding data from 3rd-party systems into the HANA core dataset.
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    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    SAP
    • It makes it easier yo analyse order and related records easily.
    • We can easily maintain and track the performance of employees in organisation.
    • Can easily track various aspects for the growth of an organisation thus allowing real time analysis and tracking of organisation's growth and performance.
    Incentivized
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    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    SAP
    • Complexity in Data Modeling
    • SAC supports various data sources, but improvements in the ease of connecting to and integrating with certain data repositories, especially non-SAP databases, would enhance the platform's versatility and integration capabilities.
    • An offline mode for SAC could be valuable for users who need to access and analyze data without an internet connection. Additionally, optimizing performance for large datasets and complex visualizations would contribute to a smoother user experience.
    Incentivized
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    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    SAP
    We are planning to review the licensing as we have issues with SAC dealing with huge datasets. Analytics area is good for import models but when we have live connections in place that's when we have issue with SAC dealing with huge datasets in live be it BW or be it HANA models in the backend.
    Incentivized
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    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    SAP
    I landed on a 7 out of 10 for a few key reasons. The tool is flexible in the sense that we are using very very very (very) little off the shelf solutions and customizing to our needs. Users enjoy having the customized data actions, key variance calculations, and easy to use headcount/salary planning in the same tool. One downside is that users are hard to please when they are used to excel. SAP Analytics Cloud simply is not excel, and the flexibility of excel in a crunch is not there.
    Incentivized
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    Reliability and Availability
    New Relic
    Never observed an outage
    Incentivized
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    SAP
    I would rate SAP Analytics Cloud an 8 out of 10 for scalability. It offers a flexible, cloud-based architecture that supports expansion across departments and geographies. The platform adapts well to growing data volumes and user needs, making it a strong choice for organizations looking to scale analytics capabilities efficiently.
    Incentivized
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    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    SAP
    I would rate SAP Analytics Cloud’s performance an 8 out of 10. Pages generally load quickly, and reports run within a reasonable time frame, even with complex datasets. Integration with other systems is smooth and doesn’t noticeably affect performance. Overall, it’s a responsive and efficient tool for business analytics. But
    Incentivized
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    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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    SAP
    Since the implementation stage, the support team has been very helpful and assisting. Even in the later stages, the tech team had quite a rapid response. In general, SAP has provided us with great customer support, let it be for a specific product of SAP or for integration of different modules.
    Incentivized
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    In-Person Training
    New Relic
    No answers on this topic
    SAP
    Good videos and reference material available in SAP Portal.
    Incentivized
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    Online Training
    New Relic
    No answers on this topic
    SAP
    In hindsight, it would have been easier to have someone there in person. Questions were answered, but with 11 participants, it got a bit chaotic online
    Incentivized
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    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    SAP
    SAC is a simple solution ad it works fine when connecting it to other SAP tools. On the other hand, connecting it to third party solutions brings difficulties when there's no previous design and the objetives are not clear. It is really important to integrate Business users from the start to provide with valuable business insights
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    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    SAP
    SAP Analytics Cloud and Power BI are both tools that help businesses understand their data, but they have some differences. SAC, made by SAP, works well if your company already uses other SAP products. It's in the cloud, easy to use, and has features for analyzing data, getting insights, and planning for the future. Power BI, made by Microsoft, can be used in the cloud or on your own computers. It fits well with Microsoft tools, is easy to use, and can do advanced data analysis. SAC has built-in planning tools, while Power BI needs extra tools for detailed planning
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    Contract Terms and Pricing Model
    New Relic
    No answers on this topic
    SAP
    unit pricing
    Incentivized
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    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    SAP
    Is good for use across multiple locations. It allows users to access data and reports from anywhere, regardless of their location. Can consolidate data from various sources, including different SAP systems and external sources, which facilitates cross-location analysis. SAC enables access to data and models from SAP Datasphere to create new stories. Detailed permissions can be defined for cross-departmental use.
    Incentivized
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    Professional Services
    New Relic
    No answers on this topic
    SAP
    very simple
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    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
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    SAP
    • Many manual data manipulations and exports in Excel have been replaced by the tool, providing management with improved insight into the amount of time spent at each stage of an invoice's lifetime, allowing bottlenecks to be discovered.
    • We now have more insight into the data, and people with little technical experience can easily build stories.
    Incentivized
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