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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    SAP BusinessObjects Business Intelligence

    Score7 out of 10
    N/AThe SAP® BusinessObjects™ Business Intelligence Platform provides users with ad hoc queries, reporting, data visualizations, and analysis tools. Its integrated, unified infrastructure aims to offer scalability from one-to-many tools and interfaces on-premise, in the cloud, or as a hybrid approach.N/A
    Pricing
    New RelicSAP BusinessObjects Business Intelligence
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    New RelicSAP BusinessObjects Business Intelligence
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    New RelicSAP BusinessObjects Business Intelligence
    Considered Both Products
    New Relic
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    81%
    Would buy again
    13 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    86%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    81%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    85%
    Implementation went as expected
    11 Answers
    Features
    New RelicSAP BusinessObjects Business Intelligence
    BI Standard Reporting
    Comparison of BI Standard Reporting features of New Relic and SAP BusinessObjects Business Intelligence
    Feature
    New Relic
    -
    Ratings
    SAP BusinessObjects Business Intelligence
    7.8
    56 Ratings
    5% below category average
    Pixel Perfect reports00 Ratings8.550 Ratings
    Customizable dashboards00 Ratings6.752 Ratings
    Report Formatting Templates00 Ratings8.251 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of New Relic and SAP BusinessObjects Business Intelligence
    Feature
    New Relic
    -
    Ratings
    SAP BusinessObjects Business Intelligence
    7.1
    53 Ratings
    12% below category average
    Drill-down analysis00 Ratings6.452 Ratings
    Formatting capabilities00 Ratings6.551 Ratings
    Integration with R or other statistical packages00 Ratings8.335 Ratings
    Report sharing and collaboration00 Ratings7.352 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of New Relic and SAP BusinessObjects Business Intelligence
    Feature
    New Relic
    -
    Ratings
    SAP BusinessObjects Business Intelligence
    7.8
    53 Ratings
    5% below category average
    Publish to Web00 Ratings8.344 Ratings
    Publish to PDF00 Ratings8.251 Ratings
    Report Versioning00 Ratings7.646 Ratings
    Report Delivery Scheduling00 Ratings8.052 Ratings
    Delivery to Remote Servers00 Ratings6.931 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of New Relic and SAP BusinessObjects Business Intelligence
    Feature
    New Relic
    -
    Ratings
    SAP BusinessObjects Business Intelligence
    6.0
    48 Ratings
    28% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings5.846 Ratings
    Location Analytics / Geographic Visualization00 Ratings6.143 Ratings
    Predictive Analytics00 Ratings6.042 Ratings
    Pattern Recognition and Data Mining00 Ratings6.16 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of New Relic and SAP BusinessObjects Business Intelligence
    Feature
    New Relic
    -
    Ratings
    SAP BusinessObjects Business Intelligence
    7.4
    53 Ratings
    14% below category average
    Multi-User Support (named login)00 Ratings7.953 Ratings
    Role-Based Security Model00 Ratings7.251 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.450 Ratings
    Report-Level Access Control00 Ratings7.27 Ratings
    Single Sign-On (SSO)00 Ratings7.234 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of New Relic and SAP BusinessObjects Business Intelligence
    Feature
    New Relic
    -
    Ratings
    SAP BusinessObjects Business Intelligence
    6.4
    38 Ratings
    19% below category average
    Responsive Design for Web Access00 Ratings5.637 Ratings
    Mobile Application00 Ratings5.332 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings5.634 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of New Relic and SAP BusinessObjects Business Intelligence
    Feature
    New Relic
    -
    Ratings
    SAP BusinessObjects Business Intelligence
    7.9
    28 Ratings
    2% above category average
    REST API00 Ratings8.124 Ratings
    Javascript API00 Ratings7.723 Ratings
    iFrames00 Ratings8.221 Ratings
    Java API00 Ratings7.526 Ratings
    Themeable User Interface (UI)00 Ratings7.624 Ratings
    Customizable Platform (Open Source)00 Ratings8.622 Ratings
    Best Alternatives
    New RelicSAP BusinessObjects Business Intelligence
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
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    User Ratings
    New RelicSAP BusinessObjects Business Intelligence
    Likelihood to Recommend
    7.3
    (148 ratings)
    7.1
    (78 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    8.3
    (24 ratings)
    Usability
    6.7
    (14 ratings)
    6.6
    (21 ratings)
    Availability
    9.1
    (2 ratings)
    10.0
    (5 ratings)
    Performance
    9.1
    (2 ratings)
    9.0
    (10 ratings)
    Support Rating
    9.0
    (7 ratings)
    8.6
    (16 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (2 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    9.0
    (8 ratings)
    Configurability
    7.3
    (3 ratings)
    9.0
    (2 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (45 ratings)
    Data Sources
    -
    (0 ratings)
    8.3
    (45 ratings)
    Ease of integration
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Product Scalability
    9.1
    (2 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    9.0
    (1 ratings)
    User Testimonials
    New RelicSAP BusinessObjects Business Intelligence
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    SAP
    As mentioned earlier reporting was a big headache for us and the tools we used didn't support large data sets and visualization Performing analytics with such data sets was cumbersome and later post using this SAP BusinessObjects Business Intelligence we were able to correlate different data sets and prepare the dashboard pretty easier which were helpful and easier to understand.
    Incentivized
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    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    SAP
    • This software is easy to initially learn, and very powerful in producing reusable reports.
    • It is much faster than my company's internal manual queries. The ability to build off of a saved query and share queries to other users is a great positive.
    • My favorite part is that you can run queries in the background and it does not interfere with your current work or slow your computer down.
    Incentivized
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    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    SAP
    • The installation can be very complex and time-consuming, it requires a lot of planning and foresight as to what role the software will play in the organization.
    • The software has a relatively large learning curve that takes dedicated users months to get comfortable with, the UI is a bit intimidating for new users.
    • SAP could organize their help better, it can be difficult to find dependable solutions to issues via their website and support channels.
    Incentivized
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    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    SAP
    The institution has decided to move in a different direction, and will be using MSBI for reporting. I have been very happy with the Business Objects suite of tools, and will continue to use them heavily until we make the transition.
    Incentivized
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    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    SAP
    From a server and client side perspective. the Business Intelligence Platform provides a foundation for all aspects of content development, distribution, analysis, collaboration and self service. Ease of use from targeted content delivery through controlled accessibility. Content exporting in the format of the users choice. Scheduling for internal or external delivery. Public and private folders for secure content access when requied. Web based for viewing on the users device of choice without the need to download additional applications.
    Incentivized
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    Reliability and Availability
    New Relic
    Never observed an outage
    Incentivized
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    SAP
    When we implemented 3.1, we had a tough time managing the system: It took almost a year to stabilize.

    With 4.0, we want to roll out to more users, and are holding back because of fears about the performance issue
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    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    SAP
    Overall, the tool (Web Intelligence 4.2) is fast and solid. One issue is a dependability on JAVA for a full feature report creation/edit capabilities (as opposed to limited HTML option). Second, planned end of JAVA support by major browsers (Chrome is already not supporting JAVA applet).
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    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    SAP
    SAP has released various versions of SAP BO BI. starting from 3.1 and going to 4.0,4.1,4.2 and latest being 4.3. SAP provides support to these new versions. As new versions keep on coming, support for the very old software goes out of scope from SAP. it is when the different organization plans to get their BO content migrated from a lower version to a newer version. The newer version had definitely added functionality and features which ease the work of users.
    Incentivized
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    In-Person Training
    New Relic
    No answers on this topic
    SAP
    SAP authorized training is best, Please go ahead with it. Even lot of online training options/videos available for self learning
    Incentivized
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    Online Training
    New Relic
    No answers on this topic
    SAP
    I haven't used it or got feedback from the end user.

    Content looks to be pretty detailed. Focused on SQL but not BW.
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    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    SAP
    Hire specialists and experienced staff. Mix some beginners so that everyone is not a leader but a learner too. Plan well; architect well; break down implementation in small steps and move towards larger steps. Create a centralized and authorized SAP Business Objects implementation team.
    Incentivized
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    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    SAP
    We selected SAP BusinessObjects Business Intelligence (BI) based on price. It can stack up against others in terms of price and honestly, that's about it. Salesforce Commerce does a hell of a better job at handling it. However, in the space of Business Intelligence, SAP can do more, and that's why at the end we went with it
    Incentivized
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    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    SAP
    SAP BusinessObjects Business Intelligence (BI) Platform supports SOA Service Oriented Architecture. You can start/restart/enable/disable all the servers. You can seamless do load balancing and clustering. It supports all leading application and web server. Supports LDAP SSO integration. People who can work on excel with training they can work on SAP Business Objects Web Intelligence, dashboard, Lumira, Information design tool product suite. Tool is very user friendly and easy to learn and implement
    Incentivized
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    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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    SAP
    • By generating and distributing reports in a timely manner, we were able to save millions of dollars for the company which otherwise would not have been visible.
    • Almost realtime dashboard, saved the company a huge amount by showing the outages and kept the company from buying a tool to do just that.
    • It showed the customers who were not paying the bills and were missing in the system due to some loophole. This was visible by doing reporting on the theft usage of electricity.
    Incentivized
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    ScreenShots