New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
SolarWinds AppOptics
Score 7.8 out of 10
N/A
SolarWinds AppOptics (formerly Librato) is an IT infrastructure monitoring service and APM, based on technology acquired by SolarWinds with Librato in 2015 to expand its cloud monitoring portfolio.
N/A
Pricing
New Relic
SolarWinds AppOptics
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
All the tools mentioned above are pretty much the same in terms of their capabilities for monitoring, reporting, and alerting. Uniqueness in New relic comes from its out-of-the-box functionality to provide visibility into every aspect of application performance and time to …
New Relic is competing neck to neck with other APM products in terms of capability, ease of doing business, implementation and configuration, prices, integrations, and future developments. No doubt New Relic is providing out of the box solution for business services monitoring …
Although not in the list, Google Stackdriver is also in the competitive landscape for New Relic.
We assessed all 3 of the alternatives above. We found AppDynamics to be the superior product, but with a price tag aligned with that superiority. Datadog was the best …
As an early-stage startup, we evaluated the different options on the following parameters: Functionality Monitoring overhead Cost Easy-to-use dashboard AppOptics had most of the features that we needed and offered their services at a reasonable price that made sense for …
It is perfect for observing our energy platforms during high-load situations, such as grid demand spikes, or our real-time ingest of sensor data, allowing us to respond in real time to anomalies. And it’s a good way to monitor API performance in client dashboards, too. But it’s not as conducive for low-budget/low-code work or deep customization that doesn’t get ample development support given its complexity and expense.
AppOptics is good for small to medium-sized organizations with less than 150 servers or less than 40 services to monitor. It performs well for this use case where people need to get an overview of application performance, and 95%ile data is okay. Somewhere every data point and every record is critical; it should be avoided.
Capturing Front end Metrics specially web vitals and setting up alerts for violations really helps.
NRQL is great tool to fetch the data you need. With queries you can pull the data and put the data by table or by chart. You can even trend graphs and create dashboards.
Synthetic Monitoring is very helpful for proactive monitoring. You can use it for user journeys by using scripted browser monitor type or just check availability using PING type.
ASk AI is great addition that can fetch details you need with natuaral language
The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages.
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
As far a usability is concerned for AppOptics, it is just as matter of few minutes away even if you start from scratch, as all you need to do is register on the site and you will get the URL and password. And after this all you have to do is follow the instruction, as per the configuration wizard (tool tip) within the console for various technology such as SQL, IIS, .NET
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
What we found positive in AppOptics from others is:
Easy to install and manage.
Various stack support.
Point to point deep-dive metrics and correlation.
Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently.