New Relic vs SolarWinds AppOptics

• New Relic lets you drill down into the nitty-gritty of your application, breaking down requests however far you want in order to inspect the performance of your application throughout the request lifecycle.
• New Relic offers many integrations with other services and technologies, making it easy to get it set up and start using it.
• New Relic offers many views and types of visualizations to help you understand what's going on in as much detail as you want to know.

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• Easy to integrate with an application stack. Supports many. In my case, I just need the AppOptics client and client key to start integration with my application stack.
• Provide real-time metrics like DB connection, query analysis, latency in API calls and other connections, response codes for various API's, etc.
• We can also set thresholds based on use-cases and set up the alerts and publish one across various suitable channels.

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• Cloud-centric / OS-centric. There is no/limited ability to query metrics with an agent installed.
• Insights-based queries (dashboards and alerts) are limited to 1000 (soon to be 2000) records and that doesn't work for enterprise scale.
• NRQL is awesome -- except when it isn't. The replacement QL is more robust but is significantly more complex to learn.
• No agent management tools in the platform. And, yes, you will want agent management tools after the first dozen or so deployments.

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• The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages.

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• New Relic helps us detect defects before our customers do.
• New Relic helps us prioritize performance improvements. Engineers don't need to spend time measuring the latency of transactions themselves.
• New Relic helps us notify the appropriate people rapidly when there are problems.

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• Faster Troubleshooting of issues in the infrastructure or our application, which helped us reduce downtime
• Helped us identify resource bottlenecks, which in turn, helped reduce our overall footprint and operational costs.
• It enables us to continuously monitor our application and alert us. This has allowed us to focus on product development without worrying about any underlying, hidden issues.

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