New Relic vs SolarWinds AppOptics

• Monitor traffic rates and server usage on real time
• Helps engineers to dive deep into an issue and guides them to the root cause
• Provides high-level system health status of different components (ie. Server capacity, RPM, page load time, error rate..)
• Near real time reporting
• Links with deployment so easy to understand if an issue has occurred after a particular release

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• Request tracing with code profiling.
• Automated alerting on latency and response codes for each API.
• Low resource overhead while collecting data from our application servers.
• Highly performant dashboard that enables us to make progress rapidly.
• Very resilient. We have not seen a downtime in their service in the entire year that we have used them.

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• It would be helpful if use cases for particularly a Windows installation, were provided to help determine which set of configuration files would be the one a group would want to control. I.e. potentially with a department trying to do DevOps, it's difficult to determine which team needs to have responsibility for what at times. The reason I mention this, is New Relic seems to in many ways be a tool that's useful for DevOps-related processes and staff.
• On the main New Relic One site, sometimes a refresh option is available for new features. It would be helpful to see what the new features are in advance before trying this out. Particularly if doing a demo or a working season with another team.
• I'm not aware of a page or specific site which describes/summarizes all of the different NR Products and their features.
• Sometimes it's tricky to determine which product to use to accomplish a task.

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• The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages.

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• Gives us great visibility into what our services are doing at all times.
• Alerts us quickly when there is a problem so we can address it with alacrity.
• Gives us extremely customizable options in regards to how we want to track, store, and materialize our data.

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• Faster Troubleshooting of issues in the infrastructure or our application, which helped us reduce downtime
• Helped us identify resource bottlenecks, which in turn, helped reduce our overall footprint and operational costs.
• It enables us to continuously monitor our application and alert us. This has allowed us to focus on product development without worrying about any underlying, hidden issues.

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