New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Tricentis NeoLoad
Score 8.9 out of 10
N/A
Tricentis NeoLoad is a solution for continuous performance testing software to automate API and application load testing. It was developed by the French company Neotys and acquired by Tricentis, along with the company, in March 2021.
$20,000
per year with 300 virtual users
Pricing
New Relic
Tricentis NeoLoad
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Tricentis NeoLoad is easier to use, with simpler steps to follow to record/write test scripts and to design scenarios. It is scalable and comparatively provides overall benefits in a fair cost. Neoload also provides APIs for anyone to leverage and build on top of the existing …
It is perfect for observing our energy platforms during high-load situations, such as grid demand spikes, or our real-time ingest of sensor data, allowing us to respond in real time to anomalies. And it’s a good way to monitor API performance in client dashboards, too. But it’s not as conducive for low-budget/low-code work or deep customization that doesn’t get ample development support given its complexity and expense.
While Tricentis NeoLoad supports SAP GUI protocols, recording and maintaining test scripts for complex SAP transactions (like those in the OTC module) can be cumbersome.
For instance, we had challenges recording a VA01 (Sales Order Creation) transaction because of the dynamic nature of SAP screen fields and session handling. NeoLoad sometimes struggles to properly correlate or handle SAP’s SAPGUI Dynpro fields automatically.
Capturing Front end Metrics specially web vitals and setting up alerts for violations really helps.
NRQL is great tool to fetch the data you need. With queries you can pull the data and put the data by table or by chart. You can even trend graphs and create dashboards.
Synthetic Monitoring is very helpful for proactive monitoring. You can use it for user journeys by using scripted browser monitor type or just check availability using PING type.
ASk AI is great addition that can fetch details you need with natuaral language
With Tricentis NeoLoad, we have control on the test dynamically. One can alter user count/volume even when test is in progress. This makes it a very cool tool as you can avoid running multiple tests eventually saves a lot of time.
Tricentis NeoLoad user paths are very well structured. End points can be identified and tweaked easily especially when a large list of endpoints are part of the neoload project.
Tricentis NeoLoad results comparison is one of the cool options. We can compare previous tests against the current one to see the exact delta between transaction metrics. This helps in gauging the application behaviour with changes deployed
Ease of use: Some users find certain features or aspects of the interface to be confusing or hard to use. Improving the overall usability of the tool could make it more accessible and easier for users to get up and running with it.
Integration with other tools: Tricentis NeoLoad does not have many integrations with other tools. Adding more integrations with popular tools and platforms could make it easier for users to work with Tricentis NeoLoad as part of their overall workflow.
Mobile testing: Some users wish that Tricentis NeoLoad had more robust support for testing the performance of mobile applications. This could include the ability to simulate different mobile devices and networks, as well as the ability to test the performance of native mobile apps.
Cloud support: Tricentis NeoLoad does not have as much support for cloud-based applications and infrastructure. Adding more support for testing the performance of applications hosted in the cloud could be a useful feature for some users.
Advanced scripting capabilities: While Tricentis NeoLoad does offer some scripting capabilities, it would be nice to have more advanced options for customizing and automating load testing scenarios. Adding more advanced scripting capabilities could make it easier for users to create complex load testing scenarios.
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
We find NeoLoad easy to use compared to their competitors. It requires minimal coding knowledge, also it is easy to train newcomers with NeoLoad. It also offers good integration and automation capability where with less code you can automate your testing process
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
This is the only area where we strongly feel Tricentis needs to improve. Their support process is inadequate, representatives are not so capable of providing solutions at one shot without consulting their internal engineering teams. Most importantly, the time they take to resolve simple issues is huge and at many times hampered our work.
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
When we used Apache JMeter we faced some problems like less documentation is available for integrating tools, and some integrations have not yet been deployed. Very few plugin updates are made. Since customer support is an open source tool, it is a major problem. While Tricentis Neoload provides better documentations and customer services.
Performance testing is like an insurance. An online store which is not available causes a loss of sales. Without a performance test you do not know if it might happen. The invest into performance tests reduces the risk of loosing sales. The flexible license model of NeoLoad allows or customers to choose reasonable and suiteable rate.
