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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    WatchGuard Network Security

    Score8.8 out of 10
    N/AWatchGuard Network Security is a network security and firewall software. WatchGuard includes secure Wi-Fi, multi-factor authentication, and network intelligence products and services designed for SMB’s.N/A
    Pricing
    New RelicWatchGuard Network Security
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Support
    Contact sales team
    Contact sales team
    Basic Security
    Contact sales team
    Contact sales team
    Total Security
    Contact sales team
    Contact sales team
    Offerings
    Pricing Offerings
    New RelicWatchGuard Network Security
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    New RelicWatchGuard Network Security
    Considered Both Products
    New Relic
    No answer on this topic
    WatchGuard Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    96%
    Would buy again
    423 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    96%
    Delivers good value for the price
    407 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    98%
    Happy with the feature set
    432 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    95%
    Lived up to sales and marketing promises
    362 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    97%
    Implementation went as expected
    401 Answers
    Features
    New RelicWatchGuard Network Security
    Firewall
    Comparison of Firewall features of New Relic and WatchGuard Network Security
    Feature
    New Relic
    -
    Ratings
    WatchGuard Network Security
    8.1
    537 Ratings
    6% below category average
    Identification Technologies00 Ratings8.4493 Ratings
    Visualization Tools00 Ratings6.9485 Ratings
    Content Inspection00 Ratings8.3517 Ratings
    Policy-based Controls00 Ratings8.9533 Ratings
    Active Directory and LDAP00 Ratings8.7448 Ratings
    Firewall Management Console00 Ratings8.6524 Ratings
    Reporting and Logging00 Ratings6.8521 Ratings
    VPN00 Ratings8.8514 Ratings
    High Availability00 Ratings8.1467 Ratings
    Stateful Inspection00 Ratings8.0479 Ratings
    Proxy Server00 Ratings7.8344 Ratings
    Best Alternatives
    New RelicWatchGuard Network Security
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    SonicWall NSA Series
    Score8.3 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    New RelicWatchGuard Network Security
    Likelihood to Recommend
    7.3
    (148 ratings)
    8.7
    (555 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    8.1
    (45 ratings)
    Usability
    6.7
    (14 ratings)
    7.9
    (123 ratings)
    Availability
    9.1
    (2 ratings)
    8.9
    (7 ratings)
    Performance
    9.1
    (2 ratings)
    7.5
    (7 ratings)
    Support Rating
    9.0
    (7 ratings)
    9.4
    (32 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (5 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (3 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    8.1
    (269 ratings)
    Configurability
    7.3
    (3 ratings)
    8.6
    (6 ratings)
    Ease of integration
    9.0
    (1 ratings)
    6.8
    (5 ratings)
    Product Scalability
    9.1
    (2 ratings)
    8.8
    (7 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    9.1
    (5 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    8.3
    (5 ratings)
    User Testimonials
    New RelicWatchGuard Network Security
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    WatchGuard Technologies
    It's well suited for businesses that want better features than a standard router, but are willing to pay the extra price for the product and someone to configure, set up and maintain the router. It's probably less desirable for home users or very small home offices or unqualified network users.
    Incentivized
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    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    WatchGuard Technologies
    • Incoming Torrent attempts were blocked, but outgoing (by a user) were permitted. Similarly, other direct attempts were summarily blocked.
    • provides full administrative support for analysis of usage and scope.
    • strong Wi-Fi support and security - area wi-fi maps
    • They think of all the things secure and I don't have to worry about it.
    • I have not identified anything else that needs improvement - I am well satisfied.
    Incentivized
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    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    WatchGuard Technologies
    • Better integration with VoIP services, such as templates for policies handling traffic for Bria or Asterisk endponts and servers.
    • Get webblocker to work without breaking secure websites.
    • Lower cost on endpoint agents for antivirus and include application control and webblocker with the agents.
    • Make the cost per endpoint with TDR and Netowrk access control lower than the cost of Antivirus licensing that is not integrated.
    • Make it easier to set up network access control and VLAN assignment by device, perhaps with templates.
    • Get webblocker and application control working with QUIC.
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    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    WatchGuard Technologies
    We have been renewing and purchasing new equipment for the last 20 years. This is because the equipment is easy to use and manage and also quite affordable. Compared to other products, Watchguard just works and has not had the issues with device security seen in other products. They have been a reliable partner.
    Incentivized
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    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
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    WatchGuard Technologies
    Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.
    Incentivized
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    Reliability and Availability
    New Relic
    Never observed an outage
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    WatchGuard Technologies
    Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.
    Incentivized
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    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    WatchGuard Technologies
    The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.
    Incentivized
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    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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    WatchGuard Technologies
    We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface
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    In-Person Training
    New Relic
    No answers on this topic
    WatchGuard Technologies
    We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.
    Incentivized
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    Online Training
    New Relic
    No answers on this topic
    WatchGuard Technologies
    Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
    Incentivized
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    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    WatchGuard Technologies
    WatchGuard Network Security offers varied methods of implementation. Their devices are very easy to set up manually, and for a more automated setup where many devices need to be deployed, they have different offerings like RapidDeploy (prepopulate a config for a specific device in the portal), registering the device's serial number to manage it through cloud services on first boot (including the option to populate a USB stick with basic interface setup if required) and the ability to run your own Management Server and register to be deployed serial numbers, so the device connects to your own hosted management server on first boot.
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    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    WatchGuard Technologies
    I was not involved with the decision making for WatchGuard versus another product. However, I know WatchGuard is significantly less expensive than other brands. My overall preference would be Ubiquiti due to their continuous improvement of the product with tons of great features. I know WatchGuard is making great advances, but the progress seems slower in comparison.
    Incentivized
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    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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    WatchGuard Technologies
    This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.
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    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
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    WatchGuard Technologies
    • We are blocking about 90% of malicious traffic coming into our network.
    • Our firewall allows us to setup a secondary WAN interface for redundancy.
    • We can isolate issues and determine whether traffic is being dropped outside our network or on the LAN.
    Incentivized
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    ScreenShots

    WatchGuard Network Security Screenshots

    Screenshot of WatchGuard Cloud Customizable DashboardScreenshot of Threat Monitoring SummaryScreenshot of Device Security SummaryScreenshot of Automated ReportingScreenshot of User Authentication SummaryScreenshot of Endpoint Protection Summary