NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.
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Symantec Advanced Threat Protection
Score 7.8 out of 10
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Symantec Advanced Threat Protection is a single unified solution that uncovers, prioritizes, and
remediates advanced attacks. The product fuses intelligence from endpoint, network, and email
control points, as well as Symantec’s massive global sensor network, to stop threats that evade
individual security products. It leverages existing Symantec Endpoint Protection and
Symantec Email Security.cloud investments, so it does not require the deployment of any new
agents. It includes functionality…
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Pricing
NinjaOne
Symantec Advanced Threat Protection
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NinjaOne
Symantec Advanced Threat Protection
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
If you are looking for an affordable solution to RMM that just works, you should consider using NinjaOne. Their platform allows you to lock down the installation and prevent uninstallation by end users, it allows for direct ticket integration within the sys tray icon, and it is a very consistent product that will stay running when it is in use. That is not always the case with RMM solutions and for the price, NinjaOne is great.
It is valuable software for when it comes to a large or medium organization, since it helps to protect the endpoints, but as the number of servers increases its value increases. However, it is important to keep in mind that when it comes to low end devices, its protection can affect their performance. This is because it is not a software with a very light agent.
Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
Support: NinjaOne support is always very prompt and helpful.
Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
The incident management piece is the heart and soul of the product. A single area where all data in relation to network and email protection is available.
Works well in conjunction with the standard Symantec Endpoint product.
URL Protection is advanced and very helpful
Technical support is great and definitely the best I have ever seen for a "anti-virus" type product.
I don't like that I have to maintain the client and keep it up to date. Updating the client is not a very easy process.
Deploying the client could be easier. They have a deployment tool, but it doesn't really get to all PCs, which means I still have to manually deploy it.
Because the product has so much customization, it can also be very difficult to set up and understand.
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
Symantec Advanced Threat Protection has done a sufficient job at identifying true positives. However, the UI could be improved and the amount of false positives is a little too frequent for my liking
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to the overall RMM software, NinjaOne has a much cleaner UI and makes it much easier to work in. NinjaOne also seems to always be growing and implementing solutions that customer ask for, without any additional up-charges. These competitors seem to have their finished product and additional add-ons like ticketing are completely separate offerings that are both separate charges and a completely different product all together
Frankly, the other products were too expensive to make the change from Symantec so we continued with the tried and true protection. We don't have the funding to move to a more expensive product and the manpower that it would take to implement a new solution.
