Nintex Process Platform vs. Zapier

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nintex Process Platform
Score 8.5 out of 10
N/A
Nintex offers a platform that helps companies discover, automate, and optimize business processes.
$25,000
per year
Zapier
Score 8.9 out of 10
N/A
The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.
$29.99
per month 750 tasks per month
Pricing
Nintex Process PlatformZapier
Editions & Modules
Pro
$25000
per year
Premium
$50000
per year
Custom
Personalized Quote
Custom
Personalized Quote
Starter
$29.99
per month 750 tasks per month
Professional
$73.50
per month 2k tasks per month
Team
$103.50
per month 2k tasks per month
Company
Contact Sales
Offerings
Pricing Offerings
Nintex Process PlatformZapier
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details33% discount for annual pricing.
More Pricing Information
Features
Nintex Process PlatformZapier
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Nintex Process Platform
7.2
172 Ratings
12% below category average
Zapier
-
Ratings
Dashboards7.5159 Ratings00 Ratings
Standard reports7.4165 Ratings00 Ratings
Custom reports6.8137 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Nintex Process Platform
7.3
236 Ratings
13% below category average
Zapier
-
Ratings
Process designer8.1213 Ratings00 Ratings
Process simulation5.021 Ratings00 Ratings
Business rules engine7.7186 Ratings00 Ratings
SOA support7.6169 Ratings00 Ratings
Process player8.143 Ratings00 Ratings
Support for modeling languages6.014 Ratings00 Ratings
Form builder8.4211 Ratings00 Ratings
Model execution7.7173 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Nintex Process Platform
9.0
18 Ratings
9% above category average
Zapier
-
Ratings
Social collaboration tools9.018 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Nintex Process Platform
10.0
22 Ratings
21% above category average
Zapier
-
Ratings
Content management10.022 Ratings00 Ratings
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Nintex Process Platform
-
Ratings
Zapier
7.3
101 Ratings
10% below category average
Pre-built connectors00 Ratings6.598 Ratings
Connector modification00 Ratings6.986 Ratings
Support for real-time and batch integration00 Ratings9.186 Ratings
Data quality services00 Ratings7.066 Ratings
Data security features00 Ratings7.765 Ratings
Monitoring console00 Ratings6.474 Ratings
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Nintex Process PlatformZapier
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User Ratings
Nintex Process PlatformZapier
Likelihood to Recommend
8.2
(272 ratings)
3.7
(106 ratings)
Likelihood to Renew
8.3
(32 ratings)
10.0
(1 ratings)
Usability
8.4
(21 ratings)
10.0
(5 ratings)
Availability
8.9
(7 ratings)
-
(0 ratings)
Performance
9.7
(4 ratings)
-
(0 ratings)
Support Rating
7.0
(22 ratings)
1.0
(10 ratings)
In-Person Training
7.0
(1 ratings)
-
(0 ratings)
Online Training
8.8
(3 ratings)
-
(0 ratings)
Implementation Rating
9.0
(9 ratings)
-
(0 ratings)
Configurability
8.8
(3 ratings)
-
(0 ratings)
Ease of integration
9.8
(3 ratings)
-
(0 ratings)
Product Scalability
9.8
(3 ratings)
-
(0 ratings)
Vendor post-sale
9.7
(3 ratings)
-
(0 ratings)
Vendor pre-sale
9.7
(3 ratings)
-
(0 ratings)
User Testimonials
Nintex Process PlatformZapier
Likelihood to Recommend
Nintex
Nintex is best suited when processes are drawed by the business and then can be furter enhanced by IT professionals. When only used by business units we see that there are some lose ends in processes and some bagic process knowledge is needed. Therefore it is wise that the persons in the business who will use Nintex have some basic knowledge on how to set up business processes
Read full review
Zapier
Zapier is perfect for simple integrations and setting up generally low-volume accounts that require very little configuration and maintenance. For a distributed structure where a client/outside party is responsible for billing, it’s easy to create an account, put them on a low-cost plan, configure a simple integration and teach them how to alter the setup. Its webhook-based setup is perfect for many simple use cases and there’s no reason to use a more complex or expensive solution.
However, if you have integrations that are increasingly complex (involve parsing, multiple non-linear steps, the integration of non-native APIs), significant in overall volume/data or require additional features (time delays for API limits), Zapier likely isn’t your best choice. Other integration platforms offer higher levels of customization and capability, though they’re typically significantly more complex and expensive.
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Pros
Nintex
  • Easily build approval process using email and assign a task actions in Nintex Workflow
  • Easily manage security at item level with O365 permission action in Nintex Workflow
  • Easily use Rule in Nintex Form to build the Input Form and manage the events
Read full review
Zapier
  • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
  • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
  • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
  • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
Read full review
Cons
Nintex
  • Adding Machine learning features like the "Image and Text Automation" component, which allows bots to extract data from unstructured sources like scanned documents or PDFs.
  • Natural language processing (NLP) features to understand and interpret human language, which can be useful for tasks like customer service or data entry. mostly for middle east countries where Arabic language is used.
  • Integration with external systems where many industries uses their own legacy systems and they need RPA bot to interact with their systems as well.
  • Adding More OCR tools for Document data extraction and dynamic content.
Read full review
Zapier
  • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
  • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
  • Communication when support is actually needed basically doesn't happen
Read full review
Likelihood to Renew
Nintex
We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
Read full review
Zapier
Zapier is now very much an integral part of our business and we could not operate without it!
Read full review
Usability
Nintex
Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
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Zapier
Zapier is very user-friendly. They walk you through each step of the zap-building process in an orderly and easy to understand way. Each step of the zap is tested before moving onto the next step. For simple zaps, you can have them up and running within minutes. For more complicated zaps, it may take some experimentation, but Zapier is there to help you troubleshoot.
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Reliability and Availability
Nintex
The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.
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Zapier
No answers on this topic
Performance
Nintex
Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
Read full review
Zapier
No answers on this topic
Support Rating
Nintex
The support team works as fast as they can and they are usually fast to solver the issues. Sometimes they need more time to solve one of them because our workflows and so on are more complex than usual clients.
Read full review
Zapier
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
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In-Person Training
Nintex
The trainer addressed the smallest queries in a friendly and timely manner; He walked us through all the necessary products we were using
Read full review
Zapier
No answers on this topic
Online Training
Nintex
I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
Read full review
Zapier
No answers on this topic
Implementation Rating
Nintex
test runs for key persons to insure the system is set up prior to rolling out I think the platform is good, I think the roll out and the local implantations is where we are failing as a company in using Nintex
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Zapier
No answers on this topic
Alternatives Considered
Nintex
It's much more reasonably priced and we were able to actually experience the platform for a bit before we made a decision. And by the time our demo was finished we had already started depending on it for some of our processes so it would've been very hard to separate from it
Read full review
Zapier
  • Zapier is a much more mature platform with much more software that you can integrate into and they add to their portfolio every month
  • Zapier has more functions for each software they connect
  • Zapier has their own services that are very useful
  • They have so many existing work flows that you can easily add
Read full review
Scalability
Nintex
The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.
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Zapier
No answers on this topic
Return on Investment
Nintex
  • We have saved our company thousands of dollars by creating our own customer support system rather than using a 3rd party tool.
  • The ability to generate documents/PDFs in workflows has solved a great number of process issues for us and groups who had previously been using paper documents.
  • Automating many permissions updates through workflows has been a huge time saver for repetitive processes.
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Zapier
  • It saves us hours of time every week being able to connect services automatically.
  • It enables automations to happen that would not otherwise be possible at all.
  • It allows us to choose other software for specific purposes without the limitations of only the built-in connectivity.
Read full review
ScreenShots

Nintex Process Platform Screenshots

Screenshot of Nintex Automation Cloud, a cloud-based platform that offers capabilities to build automation and process-focused applications.Screenshot of Nintex Insights, which gives visibility into metrics and performance KPIs across all processes.Screenshot of Nintex Process Manager, which includes visual mapping and management software to encourage company-wide collaboration, increase accountability, and improve processes.Screenshot of Nintex Forms, which lets users create dynamic online forms to capture and submit accurate and current data. Its design canvas, drag-and-drop controls, and advanced business logic make it easy to customize forms for various business needs.